Romano's Macaroni Grill - Frisco

3.6
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82 Reviews
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$30 and under
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Italian
Inspired by Italian trattoria cuisine, culture and conversation, Romano's Macaroni Grill believes every meal is a chance to celebrate and toast to life, pasta and of course, vino! Every meal is started off right -- with a bottle of wine at the center of the table, encouraging guests to pour as they please while exploring the extensive menu of handcrafted Italian classics. Macaroni Grill restaurants feature an open kitchen that allows guests to see its fresh ingredients and preparation techniques that blend Italian traditions with progressive culinary inspiration, in a polished casual atmosphere.

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What 82 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.6
food
3.6
service
3.8
ambience
3.7
value
Noise · Moderate
52% of people would recommend it to a friend
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JD
vipJettDee
Detroit
6 reviews
Dined on May 16, 2020
Overall3food1service3ambience4

The lasagna bologna was cool that we ordered.

DN
DanN
San Antonio
8 reviews
Dined on March 13, 2020
Overall4food4service5ambience4

Was nice and quiet for lunch. No complaints. Service superb.

OT
OpenTable Diner
1 review
Dined on February 22, 2020
Overall4food4service3ambience5

Food was good, but clearly premade/frozen and reheated. Table of five and nobody’s food came out at the same time.

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall2food2service4ambience3

Valentines Day dinner. Seated 40 minutes AFTER our reservation time because they were ‘overbooked’. My wife’s food was completely cold by the time our food came out. Our service was good though.

HD
HenryD
1 review
Dined on February 14, 2020
Overall2food4service3ambience3

We had reservations for 830pm and was seated until after 9pm. They were sold out of several items on the menu. Food took very long to come out. We left the restaurant at almost 11:30pm

PC
PhillipC
1 review
Dined on February 14, 2020
Overall3food3service3ambience3

We went to Romanos, in Mckinney, on Christmas. Even though we made reservations, it still took awhile to be seated. Once we were seated, it took at least 30 minutes to get waited on. On Valentine's, it took 40 minutes to be seated, again, we made reservations. Once we were seated and ordered, we were told that several item on the Valentine's menu were out of stock.

DG
DanG
Chicago
1 review
Dined on February 14, 2020
Overall3food5service1ambience5

Unfortunately, all was great except the time to be served. Took over 20 minutes to get drinks and over 90 to get our main courses. Several other tables in our area had same slow service.

I’ll give them the benefit of the doubt that it was Valentines Day crowds and inexperienced staff.

Food was fantastic!

LF
LeeF
Dallas
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Enjoyed our Valentine dining experience at Romano's Macaroni Grill. The food was good as always. Our waiter's name was Sam. He did an excellent job.

M
vipvickyM
Dallas
28 reviews
Dined on February 1, 2020
Overall4food3service4ambience4

The service was great however the food is bland. Don’t think I will go there again.

S
Sophiak
1 review
Dined on January 28, 2020
Overall5food5service5ambience5

Romano's Macaroni Grill in Frisco does not disappoint. The warm welcoming atmosphere invited us to feel at home. Efficient service and consistent quality in food makes you want to come back.

LC
LaCherylW
Dallas
3 reviews
Dined on January 22, 2020
Overall5food5service5ambience5

We had an amazing time and the host staff was friendly and helpful! Thank you for helping to make the meeting special!

OT
OpenTable Diner
1 review
Dined on January 18, 2020
Overall5food5service5ambience5

Wonderful experience, Jordan was attentive and was very nice!

T
Tiffani
Dallas
8 reviews
Dined on January 7, 2020
Overall3food4service2ambience2

Took forever to get our meal - party of 10 - was only decent. not great service.

GM
GerryM
Dallas
5 reviews
Dined on December 31, 2019
Overall2food2service1ambience3

I'm sorry to say that tonight's visit missed the mark for our family. We realize it's New Year's Eve, and we weren't looking for anything fancy - the regular MG-fare - bread, olive oil, cracked pepper, and grated cheese. In the end, NONE of these staple experiences were delivered.

We arrived 20 minutes early for our 7pm reservation. Despite a multitude open 4-tops in the restaurant, we were told we would have to wait until "our" table came available. Promptly, at 7pm, we checked back with the hostess, and were informed that "our" table wasn't ready because the previous clients were still there and had been for over two hours. We asked about the other empty tables, but were told those were reserved.

By 7:15pm, we were seated. Our waiter was trying to be helpful, but was clearly overwhelmed, as was the kitchen staff. There was no bread. No olive oil and pepper. Our waters were never re-filled. The appetizer was the highlight of the meal. The entrees were underwhelming. The ingredients were there (except for some shrimp), but the dishes barely met the standard of your average chain restaurant. Again, I realize it's NYE. I realize it's a national chain, but when we left at 8:30pm, the tables were less than 75% full, and the back of the house was closed (perhaps for a party taking place later).

Clearly the community knows what we did not - this is NOT up to the Macaroni Grill standard. This is the first negative review I've ever written on OpenTable. The food quality is not great. The service staff is struggling. The kitchen staff is clearly not meeting the standard. We were offered free dessert, but passed. We were offered 25% off our check, and accepted, which was kind.

In the end, I don't think we'll be back for a while. This Macaroni Grill had been a reliable, easy place for our family for nearly two decades, but no longer. We sincerely hope this restaurant can bouce back. For now, we're sorry, MG, but we're moving on.

OT
OpenTable Diner
Dallas
1 review
Dined on December 24, 2019
Overall3food5service5ambience4

Christmas Eve.. long wait.. even with reservation on open table.

J
Joan
Dallas
1 review
Dined on December 24, 2019
Overall2food3service5ambience4

Wait or was extremely helpful, but it took 30 minutes to get our salad and another hour and half to get our dinner. Poor management. Seem to be cooking pickup orders before in house orders.

ER
EvanR
1 review
Dined on December 23, 2019
Overall1food3service1ambience1

Whomever makes the schedule at this place should be fired. Monday before Christmas and they were ridiculously short staffed. Had a reservation for 6:30 and was not sat until 6:45. Waited another 10 minutes to be greeted and waited another 10-15 minutes to get our drinks. Each person's entree was brought out separately. The bill was $95. For that, we should've went to Maggiano's and got better service and way better food and atmosphere. We won't be returning.

F
Felicia
Dallas
1 review
Dined on December 22, 2019
Overall1food1service1ambience2

Service was very poor! We were told at 6pm that they were out of bread, while other servers were serving bread at nearby tables. Our food sat on the counter by the cooking area for well over 10 minutes. Pasta was cold and hard by the time we received it. Sauce had broken down and turned watery. One dish was incorrect and had to be sent back. Server never came by to check on us. We had to leave the table to locate him in order to get our bill. Will never return!

OT
OpenTable Diner
1 review
Dined on December 21, 2019
Overall1food2service1ambience1

Really bad service

DS
DavidS
1 review
Dined on December 19, 2019
Overall3food4service3ambience4

The food was good as always. Our service was good but very slow. It could over 45 minutes to get us our food and there was hardly anyone else in the restaurant.

SF
ScotF
1 review
Dined on November 28, 2019
Overall1food1service1ambience3

The service was terrible and so was the food. Very disappointing and will definitely not return. You would think on Thanksgiving you would get good food and service but I was wrong.

OT
OpenTable Diner
Dallas
1 review
Dined on November 9, 2019
Overall3food3service3ambience4

Came in on time for our reservation. Our group composed of 2 infant, 2 kids, 2 teens and 4 adults. Reservation was for a family get together. When we arrived, wait staff was great but service level started to decline as the evening wore on. There restaurant wasn’t crowded and there plenty of empty tables but the orders took forever to get served. Worse, the first two dishes dishes were served cold and a couple were lukewarm. They keep refilling the drinks just to make up for the wait which was good but serving the food cold and lukewarm was not. Although the bill was discounted due to the long wait, it was still terrible service since the manager didn’t even came forward to apologize. We’ve been to Macaroni Grill in Lewisville several times and we never experienced cold/lukewarm food or even long wait despite of the restaurant being filled to capacity. This branch was totally had bad service.

OT
OpenTable Diner
Dallas
2 reviews
Dined on October 14, 2019
Overall3food3service4ambience3

Not that great as every time

G
Gabriel7
Dallas
23 reviews
Dined on September 21, 2019
Overall2food1service2ambience3

Romano's was just okay. It's not as good as Maggiano's by any means. I ordered a Chicken Marsala and the dish came out like an overcooked microwave chicken dinner. My daughter's pepperoni pizza was a greasy mess and the fries were even greasier. I have never seen fries so greasy before, they were literally dripping with grease. Silverware was dirty as were the booth seats. This was my first and most likely last time dining at Romano's. For what I spent at Romano's, I could have gotten more bang for the buck going to Maggiano's.

OT
vipOpenTable Diner
San Francisco
18 reviews
Dined on September 9, 2019
Overall4food4service4ambience4

Good food and loved the BOGO deal!

LT
LisaT
Dallas
1 review
Dined on September 2, 2019
Overall3food5service3ambience5

The food was great, but our server was overwhelmed with our party of 14. We had to ask multiple times for drinks and appetizers. It took over an hour to get our entrees and the restaurant was less than half full.. 5pm on a Monday

c
claudiaw
1 review
Dined on August 17, 2019
Overall2food2service1ambience2

Our server was a jerk! He brought the olive oil but no bread. I said after 2 minutes, do we. Get bread, and his answer was, “oh do you want bread”. I said of course! He needs training on serving and how to speak to customers.

AC
vipAnthonyC
Dallas
1 review
Dined on August 10, 2019
Overall3food3service3ambience3

My order (grilled salmon with orzo pasta) was not as expected. I had this dish several times before; this time the orzo pasta was quite spicy and did not have the previously garlic taste.

M
Magen1204
Dallas
11 reviews
Dined on August 9, 2019
Overall5food5service5ambience5

Tonight was our first time here. The food and the service were both so great. We will definitely be back.

SP
SajidinPlano
1 review
Dined on July 26, 2019
Overall4food4service5ambience5

Great place to take the family! Location is great, service was even better!

CC
CodyC
1 review
Dined on July 25, 2019
Overall3food3service3ambience4

Just average. Nothing that was great nothing that was poor.

VV
vipVickiV
Dallas
21 reviews
Dined on July 20, 2019
Overall5food5service4ambience4

We had 12 people get together on Saturday night for a meal. Service was very hood, food was great, and we were serenaded with an Italian aria. Really enjoyable evening!!

JT
JoyceT
1 review
Dined on June 16, 2019
Overall5food5service5ambience5

Great ambience and delicious food.
Happy servers.
Will return again.

d
vipdiningpro
Hawaii
2 reviews
Dined on June 16, 2019
Overall5food5service5ambience4

Fathers Day

DK
DustinK
Dallas
1 review
Dined on May 12, 2019
Overall1food1service1ambience1

Worst experience ever. After we watched our food sit on the window for 7 + minutes it came out cold. We requested it be remade or heated up and proceeded to get back talk from the server And food runner. I have never been questioned at a restaurant so this was a shock. I waited tables and bartended for 5 years and would never treat a guest like this. Manager came out and said that if anything else happens to let him know. Or one single person came back to the table except to ask us if it wad one check. I want it to be known that I am ruching out to corporate on this. This place truly has no concept of hospitality.

c
charless
1 review
Dined on May 12, 2019
Overall4food5service5ambience4

We went on Mother's Day and it was very crowded and NOISY. The food was delicious; my husband had a complaint about his dish (cold), but they promptly made it right. Service was good, but slow. By the time we left, the crowd had dwindled and it was less noisy. The table next to ours came and went twice by the time we left.

DB
DavidB
Jacksonville
7 reviews
Dined on May 11, 2019
Overall3food4service2ambience3

I haven’t been to a Romano’s for some time. My brother and I arrived early so we sat at the bar and ordered a margarita flatbread. 30 minutes later when it hadn’t come, I asked where it was? The bartender checked and reported the Kitchen had burned it and were making another. Later we sat down at a table in the back. The server was prompt, took our orders, brought us our drinks and salads and that was the last we saw of him. When our food arrived, no one removed the salad or bread plates (we had to stack them ourselves to make room for the main course), no one offered us cheese nor were our water glasses refilled. By now the room behind was filled with a large noisy party making conversation all but impossible. The next time we saw our server was when he brought us our check. Although the food was good, the service was terrible.

OT
OpenTable Diner
Dallas
1 review
Dined on April 29, 2019
Overall3food3service4ambience4

It took almost 40 minutes to get our food and it was not busy. The waiter was nice and friendly, but the food was not as good as it used to be.

OT
vipOpenTable Diner
Dallas
101 reviews
Dined on April 27, 2019
Overall5food5service5ambience5

Fabulous family fun, Italian cuisine and quality staff! Load up the car and go there!! Ran and Jan.

SS
SafeeyaS
Dallas
1 review
Dined on April 21, 2019
Overall2food4service1ambience3

I would not reccomend Frisco location, the girl at the front reception did not know our party was already there, we had to wait. The waiter was scattered among many tables, our food came out very late. The manager in the Burgundy shirt, told me there is no quiter place in the restaurant to sit with a table. I saw some quite places, but he said "no such thing ". Its a beautiful restaurant, nice food, but service stinks.

FAQs

Romano's Macaroni Grill - Frisco does offer delivery in partnership with Postmates and Uber Eats. Romano's Macaroni Grill - Frisco also offers takeout which you can order by calling the restaurant at (972) 668-6688.

Romano's Macaroni Grill - Frisco is rated 3.6 stars by 82 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.