Romano's Macaroni Grill - Franconia

3.3
11 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Italian
Top Tags:
  • Authentic
  • Good for Birthdays
  • Casual
Inspired by Italian trattoria cuisine, culture and conversation, Romano's Macaroni Grill believes every meal is a chance to celebrate and toast to life, pasta and of course, vino! Every meal is started off right -- with a bottle of wine at the center of the table, encouraging guests to pour as they please while exploring the extensive menu of handcrafted Italian classics. Macaroni Grill restaurants feature an open kitchen that allows guests to see its fresh ingredients and preparation techniques that blend Italian traditions with progressive culinary inspiration, in a polished casual atmosphere.
icon/ic_private_diningCreated with Sketch.
Private dining
Dining Style
Casual Dining
icon/ic_cuisineCreated with Sketch.
Cuisines
Italian, Comfort Food, Home cooking
icon/ic_clockCreated with Sketch.
Hours of operation
Lunch: Daily: 11:00am - 4:00pm; Dinner: Sunday - Thursday: 4:00pm - 10:00pm, Friday & Saturday: 4:00pm - 11:00pm
icon/ic_phoneCreated with Sketch.
Phone number
(703) 719-9082
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment options
AMEX, Discover, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress code
Casual Dress
icon/ic_cateringCreated with Sketch.
Catering
Macaroni Grill captures the Italian experience, down to each individual ingredient, and delivers the extraordinary flavors of Italy to groups and parties of any size. It's important to us to source key ingredients, like our rich Pomodorina sauce, from small Italian farms to create better tasting food for you - and your guests. Whether you are planning your next work event, your birthday party or your wedding, we have a dedicated catering team that is happy to help create the perfect menu for your guest list - no matter your group size or budget.
icon/ic_locationCreated with Sketch.
icon/ic_neighborhoodCreated with Sketch.
Neighborhood
Additional
Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Delivery, Fireplace, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

Private Dining

Our semi-private dining space captures the Italian experience, down to each individual ingredient, and delivers the extraordinary flavors of Italy to groups and parties of any size.

View Private Dining Details
What 11 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.3based on recent ratings
3.7
food
3.3
service
3.6
ambience
3.4
value
Noise · Quiet
75% of people would recommend it to a friend
  • 5
  • 4
  • 3
  • 2
  • 1
Sort by
Newest
Filters
2.0Dined on June 17, 2018

We really, really wanted this to be a positive experience. We’ve always enjoyed Macaroni Grill, both this one in years past and others when we travel. It’s especially frustrating that this one is just a mile from our home. Sadly, this visit, like our two previous, was disappointing, particularly the service.

When we checked in with the hostess, she gave the impression she was annoyed we were there. No one else was waiting, and there were empty tables available, but she said it would be a few minutes. No big deal. When I explained we had a reservation with Open Table, however, she replied, “Oh, we don’t really do that.” I insisted she log us in anyway so we didn’t appear as a no-show (we had that problem once before at another restaurant - got a curt note from Open Table and had to send a copy of our receipt to prove we’d actually dined there).

Our server was okay but unremarkable, and the food was predictably good - generous portions, served hot, decent overall.

So disappointed Macaroni Grill (this one, anyway) discontinued their Family Meal Deal. They’re no longer as good a value as Maggiano’s down the road (who, for the same price, would give us additional pasta dinners to take home). We have lots of other options in the area, so we won’t be returning here.

Report
Helpful
5.0Dined on June 17, 2018

Service was pretty good. They had new staff that was honest about it, so we could understand them doing things a little differently. New stuffed mushrooms were delicious

Report
Helpful
5.0Dined on June 17, 2018

Father’s day

Report
Helpful
2.0Dined on June 15, 2018

Incredibly disappointed in our visit. We needed to ask several staff just to be recognized to be seated. When we finally were, our waiter disappeared for 15 minutes and was very rude when we returned. I demanded to speak with a manager and this did not occur. Luckily, one waiter stepped up to serve our family. Despite his efforts, drinks were slow to be served, service was slow, and the food was hotel like moderate at best. What a waste of restaurant to spend a family night. Worst. Macaroni Grill. Ever.

Report
Helpful
2.0Dined on June 11, 2018

I eat often at The Macaroni Grill. This likely is the poorest of overall experience to date. Great location. Attractive appearance. But seriously understaffed and very poor quality of food. The crispy artichokes antipasti was much too oily and my favorite entree (shrimp portofino) was too “wet”. Sorry to say this was a great overall disappointment for an evening meal with my family.

Report
Helpful
1.0Dined on June 9, 2018

We went here once before, and the front desk service was so poor we left before being seated. We decided to try again last night, and immediately was disappointed.

The front desk people were arguing about who was working what tables. The girl that sat us, rolled her eyes and was annoyed she had to seat us.

The booth seats were FILLED with bread crumbs and food.

The server decided to sit at the bar and play on his phone most of the time, and forgot our appetizer. He didn’t check on us very often, and also seemed annoyed he had to do his job.

The floors and counter tops were sticky from a lack of cleaning. I saw a fruit fly, indicative of more messes somewhere long unattended.

This place goes on my top 5 list of worst customer service restaurants I have ever seen. I will not return.

Report
Helpful
2.0Dined on June 1, 2018

Lack of staff on a prime Friday night meant very slow service. Several tables around us never got cleaned up during the 2 hour visit. I wouldn’t go back.

Report
Helpful
5.0Dined on May 13, 2018

Mother’s Day

Report
Helpful
1.0Dined on May 13, 2018

My family made a reservation at the Kingstowne Alexandria Macaroni Grill through Open Table for a Mother’s Day lunch at 2pm. I received confirmation that my reservation was received. On Mother’s Day my huge family arrives and there is nothing but chaos at Macaroni Grill. We’re told they never received our reservation and that they do not work with Open Table. We showed them our confirmation and the managers on duty refused to honor it. It was the worst customer service experience that I’ve ever seen and they really put a damper on the Mother’s Day celebration for the four Mother’s that were being celebrated in our group. My recommendation is if you are truly celebrating a special occasion don’t let the poor customer service at this restaurant ruin it for you!!

Report
Helpful
1.0Dined on May 13, 2018

For some reason, everyone who made an appointment via Open Table here no longer had an appointment for today - Mother’s Day- leading to overcrowding of patrons and understaffed restaurant. It took us two plus hours to eat.

Report
Helpful
4.0Dined on May 5, 2018

Overall, great experience with very good customer service. If you are bringing little ones, please be aware that ordering from the Kids Menu WILL bring you small portions. Some restaurants vary in dish size with Kids Menu, however here the portions were small and would satisfy maybe a three to five year old.

Report
Helpful