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Restaurant Profile Photo - Romano's Macaroni Grill - UNCC, Charlotte, NC

Romano's Macaroni Grill - UNCC

3.3
3.3
134 Reviews
$30 and under
Italian
  • Romantic
  • Good for groups
  • Good for special occasions
Inspired by Italian trattoria cuisine, culture and conversation, Romano's Macaroni Grill believes every meal is a chance to celebrate and toast to life, pasta and of course, vino! Every meal is started off right -- with a bottle of wine at the center of the table, encouraging guests to pour as they please while exploring the extensive menu of handcrafted Italian classics. Macaroni Grill restaurants feature an open kitchen that allows guests to see its fresh ingredients and preparation techniques that blend Italian traditions with progressive culinary inspiration, in a polished casual atmosphere.

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Comfort Food, Home cooking
  • Hours of operation
    Lunch: Daily: 11:00am - 4:00pm; Dinner: Sunday - Thursday: 4:00pm - 10:00pm, Friday & Saturday: 4:00pm - 11:00pm
  • Phone number
    (704) 595-9696
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Macaroni Grill captures the Italian experience, down to each individual ingredient, and delivers the extraordinary flavors of Italy to groups and parties of any size. It's important to us to source key ingredients, like our rich Pomodorina sauce, from small Italian farms to create better tasting food for you - and your guests. Whether you are planning your next work event, your birthday party or your wedding, we have a dedicated catering team that is happy to help create the perfect menu for your guest list - no matter your group size or budget.
  • Private party facilities
    Our private dining space captures the Italian experience, down to each individual ingredient, and delivers the extraordinary flavors of Italy to groups and parties of any size.
  • Private party contact
    Special Event Manager: (704) 595-9696
  • Neighborhood
    University City
  • Parking details
    Public Lot
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 134 people are saying

Overall ratings and reviews

3.3
3.3 based on all time ratings
  • 3.4Food
  • 3.3Service
  • 3.4Ambience
  • 3.2Value

NoiseModerate

134 Reviews
  1. OpenTable Diner

    New York City

    1 review

    1.0

    1 review

    Dined on March 8, 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Unreal experience - there was a fire and took 2.5 hours for Mac and cheese

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  2. lorenad

    Charlotte

    8 reviews

    1.0

    8 reviews

    Dined on February 23, 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We saw the poor reviews this restaurant has and we still decided to give it a chance. Immediately upon arrival we noticed the amount of smoke in the whole place, made our eyes watery. Our waitress came to the table 2 times, we asked for items that were never brought to the table, we were waiting for refills on drinks and soup and never came. The soups were cold, the chicken caprese was dry and the salad on the plate was so dark that I would not even serve it to a turtle. My pasta was very salty and the drinks were so sweet that were not drinkable. Service and food were deplorable.

    2 people found this helpful

  3. OpenTable Diner

    Charlotte

    1 review

    1.0

    1 review

    Dined on February 16, 2020

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    This was the worst dining experience I have ever had in my life. Went for the Valentine’s Day special with my boyfriend with a reservation for 7:15pm. We were seated at 8:40pm. The whole restaurant was hazy with smoke from something that seemed to have burned in the kitchen. Once seated, we did not see our server for 15 minutes. She did not once fill our water. Our food was room temp and very mediocre tasting. After we were finally done eating, it took 30 minutes to even find our waitress (who was MIA). We left the restaurant at 10:45pm. I will never return to this establishment or any other Macaroni Grill.

    2 people found this helpful

  4. BillM

    Charlotte

    13 reviews

    1.0

    13 reviews

    Dined on February 15, 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Didn’t have a table ready for us basically blamed Opentable the manager wasn’t helpful or nice . Finally was seated at 730

    2 people found this helpful

  5. OpenTable Diner

    Charlotte

    8 reviews

    1.0

    8 reviews

    Dined on February 15, 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    We went here for an Anniversary dinner and it was THE WORST! We made reservations and they still made us wait 40 min to be seated! The staff was seating other people and had an attitude every time we would say something. Making a reservation pointless here! When we FINNALY got seated and ordered... all of the appetizers they were all cold. One of the appetizers didn’t even come out until there food was finished. We also had silverware with dried food on it and stains. I ordered the gluten free pasta and when i got it the noddles were not cooked. I complained and changed it for the salmon. Salmon was cold and burnt. WILL NEVER EAT HERE AGAIN!!

    2 people found this helpful

  6. AshH

    San Francisco

    1 review

    2.0

    1 review

    Dined on February 15, 2020

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Made reservations at 8:30 for 4 on Valentine’s Day. Got to restaurant at 8:15. Checked in with hostess who said reservations for that night were invalid because they had taken over 400 reservations for that night so no reservations were being granted & we would need to be put on waiting list for 1 to 1-1/2 hours. Luckily, or so we thought, a bar waitress got us a table in bar area. She sat us, then continued to ignore us. It was a busy night granted but she didn’t have to seat us only to ask for our drink order 20 minutes later, then take another 20 minutes just to bring our waters. My husband finally got the bartender to make our drinks on a separate order & he delivered them to our table. 20 minutes after that our food order was taken. Our soups were cold & my soup bowl had residual food left on the inside of bowl. So nasty. 20 minutes after that waitress said she would check on our food. Didn’t see her again for another 30 minutes. Once we finally received our food, it was also very cold because it had been sitting waiting on her to pick it up & bring to us. During the meal, she mentioned that another table ‘up & left without paying’. I assume she told us that to overlook her horrible service or to feel sorry for her. As a former waitress, I can say this was by far the worse service & food I have ever received. We didn’t leave the restaurant until close to 11:00 pm after being seated at 8:20. I understand it was Valentine’s Day but no restaurant should take reservations if they aren’t going to honor them & have their worst waitresses working on one of their busiest nights. The whole thing was very unfortunate. I won’t go back.

    2 people found this helpful

  7. coulwoodres

    Charlotte

    2 reviews

    1.0

    2 reviews

    Dined on February 15, 2020

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    My husband and I reserved a table here for dinner on Valentine’s Day. We got there just before our 7:30 reservation time and we’re told there were 2 still ahead of us and there would be a 10-15 minute wait. When we checked after 15 minutes they now said there were 6 parties ahead of us. It was actually about 8:20 when we were finally seated, 50 minutes past our reservation time. We had a really sweet server (Nia) but our appetizer of crispy artichokes was dripping with grease and NOT at all crispy. Our entrees however were very good and the cannoli was also good for dessert. But this was not the relaxing evening we had looked forward to. The management had grossly overbooked reservations and did not have enough staff to cover all the tables. Do not think I’ll go back.

    2 people found this helpful

  8. PamelaM

    Charlotte

    10 reviews

    1.0

    10 reviews

    Dined on February 15, 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    They over booked their reservations so everyone was waiting 30 to 40 minutes past their reservation time. Once finally seated and placed order the food came out cold and not good. I won’t be returning. Horrible experience!

    2 people found this helpful

  9. shellbam

    Charlotte

    16 reviews

    1.0

    16 reviews

    Dined on February 14, 2020

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 1
    Maybe it was because of Valentine's Day - but the moment we walked in it felt chaotic. The whole place was filled with smoke that burned my eyes. We had a ^:15 reservation and did not get seated till at least 6:45. Took a while for someone to even come to the table...but after our orders were placed the food came out fast. Caesar salads had almost no dressing and the grilled shrimp on them was few and over cooked and dry. Will never go out to dinner on this holiday again....not sure about coming back...

    1 person found this helpful

  10. RodneyP

    Charlotte

    1 review

    5.0

    1 review

    Dined on February 14, 2020

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    Went on Valentines Day with my wife. Arrived early and had a drink at the bar before being seated. Hostess was very nice and thanked us for booking with them on Valentines Day. Restaurant was near full but our waitress was prompt and food was awesome as usual.

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FAQs

Romano's Macaroni Grill - UNCC offers takeout which you can order by calling the restaurant at (704) 595-9696.

Romano's Macaroni Grill - UNCC is rated 3.3 stars by 134 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing

Order delivery or takeout

Google Map for Romano's Macaroni Grill - UNCC

8620 Research Dr, Charlotte, NC 28262-8534

Additional information

  • Neighborhood
    University City
  • Hours of operation
    Lunch: Daily: 11:00am - 4:00pm; Dinner: Sunday - Thursday: 4:00pm - 10:00pm, Friday & Saturday: 4:00pm - 11:00pm
  • Price
    $30 and under
  • Cuisines
    Italian, Comfort Food, Home cooking
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Happy Hour, Indoor Fireplace, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (704) 595-9696
  • Catering
    Macaroni Grill captures the Italian experience, down to each individual ingredient, and delivers the extraordinary flavors of Italy to groups and parties of any size. It's important to us to source key ingredients, like our rich Pomodorina sauce, from small Italian farms to create better tasting food for you - and your guests. Whether you are planning your next work event, your birthday party or your wedding, we have a dedicated catering team that is happy to help create the perfect menu for your guest list - no matter your group size or budget.
  • Private party facilities
    Our private dining space captures the Italian experience, down to each individual ingredient, and delivers the extraordinary flavors of Italy to groups and parties of any size.
  • Private party contact
    Special Event Manager: (704) 595-9696
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