Roka Akor - Oak Brook

I’ve been to Roka Akor in Chicago and the experience is completely different than what I experienced at Oak Brook. We had lunch here during the week and it wasn’t busy. My meal came with soup and when the waiter placed my soup on the table, he spilled some of the soup on the table. He didn’t apologize but asked if the soup spilled on my sweater and when I said no, he walked away and went to another table to serve them. He didn’t even say he was coming back to wipe the table so I had to ask another waiter passing by to clean the table. On top of that, I ordered sushi and when my meal was brought out, the waiter didn’t bring any soy sauce. I had to ask him for it. Mind you, there were only 2 other tables with guests and he wasn’t mindful at all. I expected more from their service considering this isn’t a cheap restaurant. On top of it, the sushi rice was hard. We also ordered the steak. That was delicious but expensive. IMO, this restaurant is not worth visiting.

we’ve always loved coming to roka. but we’ve had issues with the food being served super late. we ordered an appetizer and we waited almost 1.5 hrs for it. it was served right before our meal which also took almost 1hr 45 min to come. it was a good thing we were not that hungry when we came, so we did not complain.

Food was spectacular- we enjoyed the sea bass, the sashimi, and the tempura shrimp the most, but everything was very flavorful. The strawberry chocolate molten cake was a nice finish as well

The food was super average at best and was really pricey for what it was. Our waiter was fantastic!

First timers and not the last! Great services and food, my favorite hot plate item was the Pork Belly, my meal was the rib eye with Brussels sprouts and it was all awesome.

We made a reservation for two at 7 pm on Feb. 15th. The restaurant was understandably very busy being Valentine's weekend but we had to wait approximately 30 minutes to be seated (we were on time). That was a little frustrating. The staff and service more than made up for the long wait. They were apologetic and very attentive without over doing it. The ambiance was nice and not too loud. We were able to have conversation without telling. We ordered the Valentine's menu for two as it offered a nice variety of dishes off their menu giving us an opportunity to try multiple dishes. The food was delicious. We enjoyed everything they served us. Everything tasted fresh. One of our favorites was the shrimp tempura, best we've had anywhere. The American Wagyu steak was phenomenal and cooked to my taste even without asking how I wanted it cooked. Btw, I like a medium cooked steak. Dessert was delicious. We highly recommend this restaurant for a nice date night. Be prepared to spend as little money, but it's worth it.

Great spot for dinner. Steak was really fantastic!

Everything was great

It was our first time going and everything was exceptional. Sam was our server and he was attentive and had great recommendations. We will be going back soon. If I had one complaint it was a small one. We were seated on a small round table that was rented out and it was a bit wobbly and pretty distracting. When I mentioned it to our server Sam, he did his best to fix it right away. Overall we had a night to remember. Thank you

Amazing staff, service an food.

We had an excellent experience at Roka Akor. The drinks, especially the blood orange margarita, were amazing. My favorite maki rolls were the dynamite scallop and the crispy tuna. I had the Chilean sea bass and it did not disappoint. We will be back for sure. Our server was great and attentive...we would not change a thing. PERFECTION!!!

The ambiance is modern chic; the music was techno pulsating and a bit too loud. You'd think on Valentines Day it would be a bit more suited. Table service is impeccable from active busing to polite and prompt food and drink delivery. We felt welcome. Food and cocktail presentations were gorgeous and inviting. But the kitchen didn't get hot or cold just right. Ordered a Waygu steak "blue" and clarified to make certain it was understood less than rare temp. It arrived cooked to medium. It was tasty and we enjoyed the flavor, but it was not what we had ordered. Even more concerning - we ordered the Bluefin flight - three different cuts of Maguro. It arrived beautifully presented with plenty of eye appeal. But the tuna slabs were served much too cold, frozen with ice crystals within. It was a $48 disappointment which should have been the highlight of our wanderings through the menu. Advertised as a Japanese steakhouse and sushi, it missed the mark on both. At least the Sapporo draft was served at the optimal temperature to wash it all down.

Save up, because the tasting menu is where it’s at!

Fantastic meal, the server was very friendly and kind to the kids. We will definitely be back.

Food is good and our server, Lee, is as good as always.

Starters, Sushi, and Entrees were all incredible. Great ambiance overall and the wait staff was very knowledgeable about everything on the menu.

Went with the signature Omakase. It was great. So was my Old Fashion a my wives glass of wine. Our server was wonderful. Highly recommended for the food, drinks and service. The issue we had was how loud the place was. At times I couldn’t even hear my wife. When having a nice dinner you shouldn’t have to talk loud just to talk to your guest. If you want a nice low volume dinner this is not the place. that said, I will go back for the food and service and hope I just caught a very noisy night. Didn’t help we were seated next to a party of 8.

Just incredible food, every course. We ordered an appetizer, maki, two entrees (one of the Wagyu steaks and one fish dish), two sides, and dessert. Everything was excellent. Interesting flavors, beautiful presentation, fresh, and absolutely delicious. My favorites were probably the hamachi maki and the mushroom hot pot. The Wagyu was excellent as well, but it's hard to justify spending $135 on 3oz of steak. It's interesting for a one-time experience, but it's an absurd pricing on steak. The cocktails we had at the bar before dinner were also interesting in flavor (and strong... which is always a compliment from me). Service was great. And the bill came out to be around $150/person with tax and tip (and cocktail/wine).

Decent food but very small portions for main course.

Food was awesome, service - 2 attending per table. Manager came by twice checking food was excellent.

Thanks for a winning experience
Mo

Server was very good. She offered good recommendations. Although quite expensive, it was a nice meal.

Food was great so did the ambience. Server was rushing us to finish which was a minus.

We decided to take advantage of Restaurant Week, which was a great value. Unlike other places, Roka Akor gives you full portions for the $48 dinner, which is a great value since the regular price for the steak alone is $48. I ordered more food bc I love food, but the 3 course menu was filling enough. I still ate more, but I didn't need to. But I can't eat here often bc I always spend $100... on just myself. 😂😂😂

I've been here before and never had an issue with service being slow, but even though we went at 5pm when nobody was there, we didn't get out until almost 8 and that's bc we told our waiter we needed to catch a movie. Luckily we just made the movie, but we did have to scrap some mall plans.

I basically loved everything I ate... spicy edamame, shrimp tempura (definitely squeeze the lime, love the sauce... it's like a not too sweet s&s sauce with a kick), japanese wagyu sirloin (the filet is better but I was doing the prix fixe), the lime coal Alaskan king crab (TO DIE FOR, no regrets... also not sure if that's the right name), and the choc lava cake with coffee ice cream and peanuts (as with all desserts, restaurants really should just double my ice cream portion... ALWAYS). They offered a tasting sample of seared fish right of the bat, which was super nice.

Seating in the booth area can be tight, so leave any shopping bags in the car. The main reason for the rating was the slow food service (not the actual servers) and it disrupting our plans, otherwise it would've been higher for sure!

Wonderful all-around!

Food was excellent and the waiter was very knowledgeable about the food and the experience. There was a slight issue with bringing all the main courses to the table at the same time, the first dish came out and the other two were brought out 5+ minutes later, but the taste was amazing. The sauteed mushrooms with risotto was amazing!

Always an amazing meal. Top quality food, top tier staff, excellent ambiance, and the management couldn’t be better(Rich is the man!). Will be back again and again.

Highly attentive customer service with a quiet and pleasant ambiance. Enjoyable experience for a date night out. Shrimp tempura not overly seasoned, excellently paired with their sweet chili aioli. Wagyu was not as tender as I expected, but the black cod was surprisingly savory. Love the brussel sprouts as well. The highlight of our meal was the ube pot de creme. It was lightly sweetened, not overpowering at all. The ube combined with the berries is perfectly flavorful. We enjoyed it more than the warm chocolate cake.

Tonight was absolutely, without a doubt, the most wonderful restaurant experience we’ve ever had. Stephen, Rich, and especially Carmen (Lee) our lead server were top notch, and the food, drinks, and presentation were incredible. Thank you so much for everything. What an amazing night.

Went to try their restaurant week menu. Great value with the additional wine pairings.

Fantastic deal and menu during Restaurant Week! Love the decor and ambiance, but the glowing color changing light up wall was a bit too bright for those facing it.

We visited during restaurant week and decided to try the special menu. They may have been short staffed that night but it took a while for each course to come out. My husband’s first course came 5 min before mine. Then the Brussels sprouts that were suppose to accompany the main course arrived after my husband already finished his dish. Our waiter seemed scatter brained and stretched to thin to really serve us. The food was pretty good but the service left a lot to be desired.

Black Cod is the best - Chicago Restaurant Week tasting menu was awesome! The counter is a perfect spot to dine for a couple.

Not the same experience as the Chicago location, especially in terms of ambience, lack of dress code enforcement, but I guess that's the suburban mall experience. Disappointed in the willingness to accommodate my wife's gluten allergy, was expecting more options and sauce possibilities based on the reviews we read, this was one of the main reasons we opted to dine at Roka. Japanese food in general is not very accommodating so this is a real opportunity to differentiate and justify high prices. The waitstaff need to be ready to help with options and offer thoughtful substitutions rather than just tell you what won't work as you try to order it. I will go back to Roka Akor but I'll make the drive into the city next time.

Food was so delicious. Service was good. Overall , a very good dining experience for all 4 of us.

Wonderful addition to Chicago restaurant week!

I'm a bit torn writing this review. The food was really good - the service was horrible. We were completely ignored the entire evening, had to constantly remind the staff that we were still waiting. - 20 minutes to get a Coke? We saw our waiter a total of three time. Once when we ordered, once when he brought us silverware, and then when he brought the bill. The GM stopped by the table two tables next us and was fawning over them while us and the table next to us were lucky to get our food. The couple at the table next to us had their entrees' brought out at different times (10 minutes in between) and then 1o minutes later their side dish arrived and they ordered a drink that never came. We just had to laugh. We were given the excuse that it was busy. I guess it wasn't busy for the table two down from us who got their food pronto. When we left we walked right past the GM and he looked through me like I was a ghost - maybe I am? If I'm going to spend more than $100 for a dinner for 2 I would expect better service than TGI Friday's.