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I was not greeted nor seated by a host/hostess. We went and sat at the bar. We waited for 8 minutes before having to flag down a girl to get water. After that she disappeared for 5 minutes. Flagged down a guy and got menus. After that he disappeared. The girl came back and started talking to some guy at the end of the bar. I asked if we could get drinks and order food and she said " i'm not working the bar, I'm just standing here." The guy reappeared and finally got us drinks and took our order. He never asked us how things were. Served me the bloody mary but didn't tell me where the garnish bar was until I asked him about getting some green olives. This had to be one of the worst service experiences I have ever had.
Great atmosphere, and great service, can’t recommend the Rockit Burger and Truffle fries enough!! YUM!!
This was our first time at Rockit for brunch, though we’ve been many times for dinner. It was delightful. There was a guitarist playing very mellow music, which created a lovely ambiance. The omelettes were perfectly cooked and I appreciated having a salad with mine and the coffee was delicious. We will come back.
The avocado toast is delicious ... good place for a casual brunch and not expensive at all.
Got together with a bunch of cousin for a night out. Food was good and service was quick. Good cocktail list. Good apps.
The food and service were good. Menu is creative and burgers great. Prices are decent.
However, half of the beers we selected were out. Also, we were sat next to a crazy party that kept screaming and burping. Then, an elder man was getting into it with some younger women, causing a scene. I wouldn’t expect them to sit us in the bar area to eat, but that’s where we ended up. This was at 7:45, so not even drunk o’clock.
Food - great
Service - good
Ambiance - not the best
Somewhat loud. A bit dark. Hamburger was excellent!
Family in town for the weekend.
I am in charge of organizing an event for 110 sales people in Chicago in late Feb. and someone suggested we hold an evening event at Rockit. Figured before I contact them about a group event, I would do some secret shopping.
We were early for our 745pm reservation, but since they were only about 80% full we were seated right away. Good start. We waited 11 mins before our waiter John came to the table. He took our drink order, one Bloody Mary (no garnish) and one glass of Cab. 9 more minutes pass, not seen our waiter, but my Bloody Mary arrives (2 olives and 2 lemon wedges), but no glass of wine. 7 mins later I flag another staff member down to find John, he gets John and he then goes and gets the glass of wine.
Another 20 mins pass, I track down another staff member and John comes and asks if we are ready to order. Really? I ask for our bill and went across the street. It is Chicago - lots of choices.
So we drop $165 at another restaurant and I realize the value of secret shopping. $15K budget for a Tuesday night event in Feb., guess who isn’t getting that business. No second chances.
Went there to watch the game. Not the greatest place to view a sporting event but the food and atmosphere were good