Have been here many times, but tonight was exceptional. Crowded Saturday but a cozy ambience. Food was great, server was super personable and helpful. Always enjoy the beer here, as well.
Terrible service, food was just okay. Not a good birthday dinner for my mom.
Always a good experience. Great food with great service.
The service people seem to put in an extra effort to be helpful and accommodating to a guest's questions and any special needs. This is helped by the longevity of the staff we have encountered during our periodic visits to this restaurant. Also, we receive specials via email about twice a week, so this keeps the restaurant as a fresh reminder for us to visit. The food seems to be getting better, but we have not tried everything. We are taking a trip through the menu and trying new dishes each visit. However, we may never mark a final destination as new items appear and replace previous ones. Hence, one can be surprised each visit what one will find. There is also a great variety of beverages available for most every personal taste. Bon appetite!!!
Our server, whose name I do not remember, was very good and friendly. We were not rushed and able to visit with friends. Three of us had the lunch hamburger special and my husband had the lobster and shrimp enchiladas. Everyone enjoyed the meal and we will return soon.
Food is good and Beers are tasty. Service is always friendly and hard working.
Made a reservation for 7 people on a Sunday night, showed up 5 minutes early, but we did not get seated for a good 10-15 mins past our reservation time.
We dine here all the time however last night I made reservations for 9 people at 745pm which were confirmed and we didn’t get seated at all we ended up sitting in the bar area after we waited 45 mins after our reservation time. If I had not made reservations it would not have been a big deal but if the reservations are not honored then don’t make reservations. Otherwise we love going to rock bottom it’s great food and the beer is awesome. The servers are great and the atmosphere is friendly just a little disappointed how they handled the reservation considering I brought my out of town guests and raved about how good everything was and we ended up having to find our own seats in the noisy bar section.
We had a reservation and they still took the walk-in customers first and also the customers late for their reservations by fifteen minutes went ahead of us also . I am not sure why they accept reservations very disappointed about that part .
Excellent. I didn’t know how to answer the noise level question. It was good Loud enough to keep conversations private at a table but still able to talk across the table. Great waitress and food good.
Great as always. If you’re a burger lover than get the pub burger. This time was the first time I tried the standard burger and it wasn’t that great. So many other options though. The seafood enchiladas and the fish tacos are always amazing.
Beer flight was good. Burger was awesome.
We had an awesome time. Food was great and the server was excellent.
Did not honor my reservation. Took other people who came after me. I was seated 45 minutes after the reservation was made for. When I asked for a manager they made me wait to talk to her. Did receive a discount on my appetizer. Bad experience.
Best service. Best beer. We come once a week with our kids. Kids menu is great.
We've been to Rock Bottom before and like the convenience of the location, the menu and atmosphere. This visit was for New Years Eve - and we arrived at 6:00. It wasn't overly crowded. While we normally receive good service we did have a few issues.
When our food arrived (via a runner) we were NOT asked if there was anything else we needed (and we did need a few things - hot sauce for the Jambalaya and Parmesan cheese for the pasta) so we had to "find" the waitress). Additionally - the Jambalaya was "cold") - it was obvious that it was plated first and set in the window while the other dishes were being prepared. Perhaps this should have been made last (hey, it's only rice and a ladle of meat/veggies that I'm sure is "ready to go").
Lastly, we had to wait to get the check, we caught her while she was passing by and handed her the credit card to expedite the process - she brought the card and bill back without running it (delaying things) - you would think that if someone hands you a CC you should just run it. Just saying.
Not a "bad" experience per se - but a few things that added up to a little frustration on our part.
Great good great service. Really enjoyed our lunch. Will definitely be back!!
It was great.
Been to Rock Bottom a few times. I like it for good casual dining at the bar, lounge or restaurant areas. Great selection of beers and cocktails as well as decent selection of food at various price points. Service is excellent, ambiance is nice and parking is easy.
Their computers were down, took a long time to get our food...
Service was slow. We waited an hour and a half before our entrees were even given to us. The salad barely had any dressing on it and was not very flavorful. The drinks were too expensive.
I planned a surprise 50th bday party and everything was on point. For the # of ppl our waitress had, she did an AMAZING JOB. Not ONE thing was messed up. Not a drink, or appetizer, or meal.
Awesome customer service and overall vibe. Great food!
I didn't dislike the restaurant but I probably would not go back. Food was average and I didn't find the menu selection to be that extensive. Nice enough but not my first pick....thank you though!
The forgotten table
Too bad they don't have one in the northern suburbs
Slow service to get the food and slow to get the check . Seems like all wait staff disappeared for 15 minutes at a time
Always a great experience at Rock Bottom. There is a beer for everyone, the food is always great, and the service is always top notch!
Excellent experience every time we dine there. Love the choice of beers. The service is great as well. Reservations recommended as there is usually a wait to be seated.
We were seated very quickly when we arrived. We were glad we made a reservation on open table since there was a wait for walk-ins. We took advantage of the $1 Beer for black friday and enjoyed the Uberwit.
Service was great. She was attentive, friendly, professional. I ordered a burger cooked medium. I received a burger that was very well done. The server said she would send it back to the kitchen and have it remade and asked if I'd like any soup or something else to eat while I waited for the burger. I declined. My remade burger arrived in a decent amount of time and it was cooked perfectly as far as doneness, but it was tasteless, lacked seasoning and the bites around the edges were very salty--saltier than the bites in the middle. I ate half of it and had no desire to finish it. Too bad because on previous visits, meals have always been very good.