We were there for 11:30 not crowded but waited over 1/2 hour for food. Nothing special was ordered to wait that long. Party of 8. Food was somewhat cold including fries, tacos, and coffee. It was a going away lunch for a boss. Sorry we picked this restaurant.
There were 10 of us and the restaurant was not busy at all. We expect to wait however we didn’t expect to wait for over an hour and thirty minutes for our food. My daughter noticed that the waitress was having conversations with everyone in the back. When the food came out most of it was wrong, cold and the hamburgers were dry
We had to flag down the waitress again to get our check and give the check back to another person because she never came back.
Another group came in and they were served less than 30 minutes after they sat down!
We shouldn’t have been there for over 3 hours.
I would recommend this place because the food is good and the price was right. We were a large party, but we had a reservation. We did not get seated until an hour after our reservation. The host seemed confused every time I went to check in and almost gave our table away.
Fire alarm went off during our dinner. No one came by to tell us everything was safe or apologize for the false alarm interrupting our dinner.
Food quality has really gone down hill in recent years. Macaroni and cheese was over cooked and included chicken with large amounts of fat.
Overall not a pleasant dining experience.
We had a get together with friends from out of town. We all enjoyed it since we were able to relax & talk without having to talk over people to be heard. Great place!
It was just ok.
Things have change in the last year. Not friendly anymore.
I was disappointed that even with a reservation, I had to wait to be seated. The hostess informed me that they couldn’t kick someone out of their seats.
I thought that making a reservation should reserve my spot and would prevent someone else from getting seated when my party was expected.
WE LOVE ROCKBOTTOM BREWERY. IT IS CONVENIENT TO WHERE WE LIVE AND WE ALWAY HAVE GREAT FOOD AND SERVICE WHEN WE GO. GREAT PLACE IF YOU ARE ABLE TO HANG OUT IN THE BAR AND WATCH A GAME OR WITH FRIENDS AT A LARGE TABLE IN THE DINING ROOM AREA. HIGHLY RECOMMENDED!
Nice place. Good food. The ball park pretzels were delicious.
Great Easter Dinner with our immediate family. We loved our waitress, she was perfect! She was fun and attentive!
First time they're fantastic food service and drinks
My husband and I come to this Rock Bottom about once a month. Their food and beer are excellent but the service is a bit inconsistent from time to time. Last night, our server was friendly but seemed to forget little requests we made. Also, we are members of their mug club but occasionally they ‘run out of mugs’ and can’t accommodate us, which is disappointing. It’s understandable for them not having enough mugs on the weekends but it was a Wednesday night and the place didn’t look that busy, so we couldn’t help but wonder if they just didn’t want to upgrade or our server forgot to tell the bartender.
Standard bar fare, good proprietary beer selection. Large bar area with TVs, etc
Great lunch time spot! Their hostess by the name of Jenny is one of the friendliest ever and always greets you with a welcoming smile!!! Great customer service!!!
The atmosphere what nice and food was great. The only issue I had was that it took 45min to place our order. Yes, we had a rather large party, but the restaurant did not look extremely busy at the time.
Great atmosphere for St. Patty's Day. Corned Beef and Cabbage dinner was excellent!
The menu doesn’t have a big variety but my sandwich was good
The food was fine, but the service was awful the worst we have seen in a long time. Long intervals between visits, mistakes in the food, mistakes in the billing; he was confused and overwhelmed.
We were seated very shortly after we arrived on a busy Saturday, and the service and food was very good. We will use open table again for reservations.
Had reservations at 7.. by 7:30 we still were not sat and ended up finding a table in the open bar area. Getting our food was really slow as well. I don’t understand taking reservations if you still haven’t sat those people 30 mins later.
Honestly one of the worst dining experiences we have had in a long time. The service was deplorable. Ordered appetizers and never got them. No server to be found for most of meal. Difficult to get water refilled. Checked messed up at the end. Hope I can write this off as them having a bad busy night.
Booked a reservation for 6:15, wasn’t seated until 6:40. Besides having a reservation that only put us on the list, everything else was good.
When we arrived , we were given a buzzer since there was a wait. We were then seated at a table since all of the booths were taken. We each ordered a Caesar salad and a bacon cheeseburger which was very tasty. The service was good. Our food was delivered a little bit later.
Our waitress was very attentive, but not bothersome. Food was excellent. Only complaint is that it is very loud inside.
It was all awful from the food to the service. The food was down right disgusting. Will never go back.
Great restaurant and always consistent!!! The Best Chicken Fried Chicken for sure!!!
Consistent everytime we go. Bar is noisy, restaurant area is not. Always good service. Good beer, they will give you a taste before you choose. Good menu options.
Have been here many times, but tonight was exceptional. Crowded Saturday but a cozy ambience. Food was great, server was super personable and helpful. Always enjoy the beer here, as well.
Terrible service, food was just okay. Not a good birthday dinner for my mom.
This is my first time ever to rock bottom and the experience was amazing. We are coming back this saturday
Always a good experience. Great food with great service.
The service people seem to put in an extra effort to be helpful and accommodating to a guest's questions and any special needs. This is helped by the longevity of the staff we have encountered during our periodic visits to this restaurant. Also, we receive specials via email about twice a week, so this keeps the restaurant as a fresh reminder for us to visit. The food seems to be getting better, but we have not tried everything. We are taking a trip through the menu and trying new dishes each visit. However, we may never mark a final destination as new items appear and replace previous ones. Hence, one can be surprised each visit what one will find. There is also a great variety of beverages available for most every personal taste. Bon appetite!!!
Our server, whose name I do not remember, was very good and friendly. We were not rushed and able to visit with friends. Three of us had the lunch hamburger special and my husband had the lobster and shrimp enchiladas. Everyone enjoyed the meal and we will return soon.
Food is good and Beers are tasty. Service is always friendly and hard working.
Made a reservation for 7 people on a Sunday night, showed up 5 minutes early, but we did not get seated for a good 10-15 mins past our reservation time.
We dine here all the time however last night I made reservations for 9 people at 745pm which were confirmed and we didn’t get seated at all we ended up sitting in the bar area after we waited 45 mins after our reservation time. If I had not made reservations it would not have been a big deal but if the reservations are not honored then don’t make reservations. Otherwise we love going to rock bottom it’s great food and the beer is awesome. The servers are great and the atmosphere is friendly just a little disappointed how they handled the reservation considering I brought my out of town guests and raved about how good everything was and we ended up having to find our own seats in the noisy bar section.
We had a reservation and they still took the walk-in customers first and also the customers late for their reservations by fifteen minutes went ahead of us also . I am not sure why they accept reservations very disappointed about that part .
Excellent. I didn’t know how to answer the noise level question. It was good Loud enough to keep conversations private at a table but still able to talk across the table. Great waitress and food good.
Great as always. If you’re a burger lover than get the pub burger. This time was the first time I tried the standard burger and it wasn’t that great. So many other options though. The seafood enchiladas and the fish tacos are always amazing.
Beer flight was good. Burger was awesome.