Waitress was sooooo slow and we saw her chatting with friends at another table for over 10min while everyone at our table had empty drink glasses. When she finally came by to check on us she had an attitude- we were celebrating our granddaughters BDay so we didn’t complain to manager but we should have. The food was so-so, there was 5 of us and no one was very happy with their meal. Noise was LOUD so we couldn’t even talk much. We’ve tried Rock Bottom several times and have never been impressed and now we have crossed them off our list.
Good experience. Enjoyed our evening!
Absolutely the worst service I have ever had. So bad I fact we almost got up and left. We had a reservation for 8:00 pm we ordered drinks and food some of the drinks were delivered others we had to ask for twice. Our food finally arrived at 9:25pm. They completely forgot one of the orders (as in never entered it) two of the other orders were wrong. There was literally only one other table that had customers. Tons of workers talking in he back. Every time we needed a refill on water we had to walk to the bar. Rock Bottom used to be our go too but I will not be returning.
Food quality has gone down. Didn’t enjoy last visit. Happened before. Same issues. Beer was good. Waitress service was excellent.
Great experience. We reserved a table for 15 and when we arrived it was ready for us to go sit down. The wait staff was attentive and the food was really good.
Good enviorment!!Staff friendly and very nice. Good overall experience :)
Please make sure you tell open table to fix your location as it sent me to the Lowe’s parking lot 1/2 miles south on 25 at 136th.
Got the steak fajitas, they were completely tasteless. Normally when fajitas r brought our they r sizzling hot but here they were barely warm. Food quality seems to keep going down over the last few months.
Our server, Stephanie is awesome !!! Stephanie was very attentive although a couple of salad dressings weren't offered at rock-bottom she suggested something that was very good. That was appreciated by us.
We enjoyed a tasty meal and some fun libations! We really enjoyed the lighter selections on the menu. Our server in the bar area was super helpful and attentive, which was great!
Rock Bottom at the Orchards is great place to go. Food is good and this trip was no exception. Tana provided great service and while there was a large crowd with the outdoor concert, it was still possible to a conversation and enjoy the meal. We come to this location often and we will be back again
This is a regular for us on our dinners out. Good food, reasonable prices, friendly staff. It never disappoints.
Another good meal, good beer, great service, making a pleasant evening dining experience. Been here many times and always consistently great!!
Made a reservation and was told when I arrived on time, there was a wait . Young lady said there wasn't any tables available... we sat for only 10 minutes but could see multiple open tables. Once seated. Service was slower the usual. Maybe the management could staff better on a non busy night?
We always have a great time at Rock Bottom. Good food, fun atmosphere, good wait staff. Plenty of food choices for everyone. Good value for the price.
Overall, we enjoyed the evening, though noise was problematic. Several times our server couldn't hear are requests, and brought out the wrong item.
Only downside was pricing. The mixed drinks were only a few dollars less than my entree, and were small in size. I tried another drink with the same disappointing, (size) result. My daughter wanted their brewed root boor, but they don't make that anymore. Was told it came only in a bottle, which was ordered, and turned out to be an IBC Root Boor, also at an extreme price (30-50% higher than expected).
If and when we go back, we will stick with tea or soda, and water.
The food and service was great, the only thing that took a while was getting change back because my group all paid in cash.
Made a reservation -- were immediately seated -- at a table that was just the right size and conducive to conversation among the group of six. Waitress was amazing -- just perfect. Service was excellent. Food was very good (it was lunch -- just good, hearty food.) We all had a great time. Very, very good experience.
Terrible food and service. Not at all worth the cost. The food really has gone downhill.
Good food. Had table ready at reservation time. Service was good
The reservation process was great. Booked it with open table ahead of time, restaurant called to confirm 30 mins ahead and our table for 10 was ready when we walked in the door. The entire process happened exactly the way it is supposed to, it was painless.
They couldn't seat for 45 past our reservations. Too busy. Food portion size down.
The restaurant was nice and the staff attentive. The waiter was new at the business and missed a few minor things like silverware and the chicken on one of the salads didn't come out until he was almost done eating it. They took it off the bill but still was an issue.
The restaurant is hard to find because the location is covered by trees which is great to have but you need to be on the watch for it. I hate that the mall charges for parking with their own meters. Your spending hard earned money in the mall locations and they slap you with the parking meters....insulting but not the fault of the restaurant.
Nothing super special about this chain restaurant but everything is decent enough. Prices are slightly high ($10 for a short margarita that was mostly ice) but there are more affordable options if you look for them. Location is the only reason we eat there when we're at the Orchard for other reasons.
We made a reservation for the patio and were not disappointed. Our server, Nikki, was very busy and kept up with us just fine.
Outdoor patio is the nicest in the mall. Charlie is an amazing server!! Food and drinks are great, must try the avocado chicken sandwich
We had a good time with our mom and her significant other for Mother's Day. Good beer for the men, good food and atmosphere for the ladies. Good service. Good bathrooms. Good availability for busy busy Mother's Day last minute reservations. Would come again.
We made reservations earlier in the day. When we arrived we waited about 15 minutes to be seated which is not bad compared when we haven't made reservations. Our service was a little slow to start. We had what would call a small issue with how the food was prepared vs how we ordered it. The staff were excellent at getting the issues corrected. Without even asking, they gave us a free sample of one of their beers. The waiter apologized, the manager apologized and a different waiter apologized when she brought the sample. The did it so quickly that we did not even have time to complain - lol.
We made a reservation far in advance for a large group for a mom's night out. Our reservation time was 5 pm, but when we arrived, they hadn't even set up the table. We ended up waiting almost half an hour past our reservation to be seated, and our server seemed like he might never have served a group that big at once. About half of our party had to get our food to go, because we were headed to a painting event elsewhere in the shopping center. Very disappointing experience. I would only go back here with a large group if there was not a time constraint. The menu does have a lot of great food choices that appeal to a wide variety of tastes, and the beers are great. Just need to do a better job of actually preparing for their reservations if they are going to accept them.
delicious food, friendly serving staff.
Although we had mad a reservation, around 15 min waiting time. Perhaps a European thing that I didn't like this.
No question, we will be back there soon
Our group of 12 went here for prom on the 9th and overall, everything was great. Loved our server. There must have been a mix up with the servers though because part of the party hadt to wait to get service. Overall we were very pleased.
Rock bottom said they did not have a reservation us even though had received the confirmation email. We were instead put on the waiting list . We had reservations afterwards that we were late too and therefore couldn't sit together. Food took forever and the waiter seemed not to care at all. Food was good.
The service was really slow and the food was just OK.
We knew a Friday night table for 6 would require a long wait so I was excited to see that the OpenTable app had Rock Bottom Brewery listed! We like the one close to where we live but had guests coming in from out of town and others driving up from Denver so we found a location in north Denver instead.
I made the 'reservation' 3 days prior and received my email confirmation reminding me that if plans changed, please let them know.
Several members of our group arrived early but waited outside for us as the restaurant was indeed swamped.
Walking up I was so relieved that we had reservations and wouldn't have a long wait!
Imagine my surprise when I went in to check in a few minutes early and was told that even though they had our name and party, we would have at least a 30 minute wait.
When I questioned why that was since we had a reservation I was told that the 'reservation' wasn't really a reservation and it depended on how many people were there ahead of us.
Nowhere in the restaurant description or the confirmation email did it indicate that the definition of reservation had changed. If it truly doesn't matter why do they care if our plans change? If they HAD changed I would've notified RBB thinking that I wouldn't want them to hold a reservation for us and not show up.
After about 40-45 minutes we finally got seated; the food was as expected and our server was very good but this experience overall diminished our feelings for Rock Bottom thus the lower overall rating.
IF we had known it wasn't true reservations our early members would've checked in right away while they were waiting.
So be forewarned-don't depend on your reservation reserving a table for your party. I will speak with any future establishments to find out if this is the norm just to be sure.
Great waitress. Good food
We went to see the Revenant and then dinner. It was terrific. All of us enjoyed the food, the server and the overall experience.
Mike..our server was beyond fantastic!!
We had a group of eight people with diverse tastes. Everyone was able to find something that pleased them. The food was good, variety of options on the menu, prices reasonable, and nice surroundings. We were glad we chose Rock Bottom for lunch and very much enjoyed the meals.
Wait staff were awesome, super outgoing and helpful with the menu!
Food was great! They have just about anything at the bar! Just wish it was closer to our house in Littleton!
I got the beef tips. Wasn't nearly enough food for $21. Delicious, but I left hungry. And the mashed potatoes were cold. I love you guys, but that was disappointing.