Rock Bottom Brewery Restaurant - Indianapolis
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Good food, great service. We were placed at a corner table which was perfect since we were visiting out of state relatives whom we don’t see often. This allowed everyone to hear the conversation well.
I am really fair when it comes to reviews on places but my experience with this establishment was beyond poor. They had staffing issues which I understood but they were rude about it and made it known that they didn’t care if we patronized with them. We were told after an hour and a half of waiting to order that our food would take another hour to be ready. I nicely asked to speak to a manager and was told no because he was helping the cooks prepare dishes and he would not stop just to speak to me. We paid for our drinks we ordered and left the restaurant with a very sour taste in our mouths, not from the food but from the service!!! Just be a little more empathetic when you have an issue and people would probably understand and not write reviews like this!!!! Sorry not sorry!!!
Rock Bottom is a great place if you're having lunch or seeking a meal in an informal, friendly atmosphere with excellent service. The servers are friendly and efficient. The food is very good for the style of restaurant it is. I had the Brewer's Cobb Salad at lunch yesterday as I often do. It was filled with fresh ingredients and just what I needed on a summer day.
Issues started with the drinks. Everything my wife wanted there was "no blender" to make her a drink. And we were told it's been over a year since there was one..a blender is like 20 bucks and my meal was like 60. .then i got my food and didnt get onion rings that I'd ordered but fries instead...they did bring them out after i brought it up. Halfway through dinner and my wife never received her salad she had ordered at the beginning, and by that time she didn't want it.. Burger was dry and tasted like charcoal. Not to mention we couldn't even hear ourselves talk because we were put next to a family that had a get together. Definitely not interested in being back.
Our server was exceptional. She kept our drinks filled, was personable and accommodated us by cutting and serving a birthday cake and packing up the leftovers for the birthday person. We rewarded her well for her effort, and she deserved the tip. However I ordered the Margarita pizza, which came with practically nothing on it, 4 pcs had tomato slices, and the rest of the pizza was crust with a stingy amount of cheese. I have ordered this pizza at this location many times and have always been happy with it in the past. I wondered if they were out of ingredients for my order because someone ordered the pepperoni pizza, and it was loaded. There were 7 of us, and all other orders ranged from good to excellent. I am still perplexed at my order. Had I not enjoyed it several times in the past I would have been surprised to be served an empty crust, but I would not have known better. I’m sure we will return, but I will never order the margarita pizza again. Management should have been embarrassed for that to leave their kitchen. I did not comment because I was with several other people and did not want to change the focus of our lunch.
Great food and great service. Highly recommend visiting Rock Bottom Brewery!
I had the fish and chips and my wife had the Cajun pasta both were good. I had the oatmeal stout which was great.
Great food and nice atmosphere! Highly recommend booking reservations in advance especially for weekends!
Thanks to Jackie, our server, for a great experience during a very busy conference weekend!
Our waitress was great. The food tasted tasty! She kept our drinks full. The bathrooms were clean. Hope our conference comes back to Indianapolis again.
Seemed like the restaurant was short staffed
Food was great. Best ribeye I've had in a while. It was cooked perfectly!
Appetizers were delicious, but the entrees were just okay.
Rockbottom is a good place to go with a friend, co-worker, or for a casual lunch meeting with a client. The Brewer's Cobb salad is a favorite item that I could eat almost every day. Service staff is always friendly and helpful. It's a solid place.
Nothing special, but easy enough for a weeknight dinner. Good service. We brought my little 6-month-old and the place was so bustling it was really overwhelming for him. Good for big groups more than anything.
We enjoyed sitting on the patio and having a beer & eating dinner.
The food was good but not great. Loved the Gose beer and Circle City Light. Service was lacking, order was incorrect and took awhile to get it corrected. Probably will not go back.
I had lunch with a client and a co-worker there this week and the casual atmosphere worked very well. The Brewer's Cobb Salad is one of my go-to favorites. Lots of fresh ingredients (and bacon!). Service is always good and provided by earnest and friendly servers. Rockbottom is particularly good as a lunch place when you want a step above the usual but don't want to go too formal or costly.
great place to sit back and relax with a beer and good food
Excellent service, food was great. Some food was not as hot as it should be but still tasted great and server responded very quickly to all requests. My first time in Indianapolis and now I’m home dreaming about the ribs from Rock Bottom. I definitely would go back!!!
Reliably good food and beer. Service tends to be a bit slow.
Our waitress was awesome. The restaurant was dead and the lights were on full blast. There was zero atmosphere.
We came for an early dinner prior to going to see the Indianapolis Symphony! Rock Bottom is conveniently located and was a perfect pre-concert meal!!
Food quality and service has diminished over the years. We loved this place 20 years ago. Salad was soggy, bowl of soup was cup size at most places and do not order cajun food in an American chain restaurant. Our server was okay, but I think she wanted to be elsewhere. We will skip this place during race weekend next year. Too many awesome places to eat downtown.
I was blown away- in a bad way. I in from out of town with my wife and 2 kids for the Indy 500. Because it was race day, I expected it might be very crowded for dinner, which is why we made a reservation. We arrived 5 minutes early, but were told that they would not honor our reservation, as they “had a large number of walk-ups”. I tried to explain that I expected that, thus the reservation! She just looked at me and said “sorry”. Of course, every other restaurant was also jammed, so we had fast food... I’ll never go to Rock Bottom Brewery again.
Food very so so, my wings were small portion for large order price, not hot and small pieces
The service was as extremely slow. They wait staff had trouble getting the orders input on their iPads correctly. The iPads seemed to create inefficientcies.
We witnessed one waitress spill food off a plate as she was serving it. She used her hands to scoop the food back onto the plate and still tried to serve it to the customer.
Multiple items that we ordered were delivered incorrectly. It was clear when they “corrected” one of the orders that simply scraped the incorrect food off. We could still taste the items that had previously been on the plate.
Excellent choice before concert, this time at the Hilbert Circle Theater. Beverages were perfect, table was outside, plenty of street activity to watch, large umbrella to shelter us from the sun. Service was fast and efficient. Our table was ready when we arrived.
We were a large party and our server was overwhelmed. Took forever for drinks to come out. One person in our group never got her entree. Server was very flustered and overwhelmed during the whole meal.
Rock Bottom is our go to eating location - convenient, great menu and good prices, good service.
Dirty, cold food, standing out in the rain for 15 minutes when they could have set me and my mother.
Great beers and reasonably priced for the atmosphere and downtown dining.
The food was good, of course the location is as well. However, it was a concert night, 5/5, and if I were the owner I would be sickened. We saw no less than 35 people turned away because of broken equipment and lack of staff. Our server told us that 70 people had been turned away, and there were dozens of tables empty. We only got a table thanks to reservation table website.
Wanted nachos. Told they were out. Service was not great and overall affected my review. Could of had a better review with a different waitress.
Rock bottom was absolutely terrible. We were a large party, 14, and they assigned a brand-new waitress to us, by herself. She tried very hard and was accommodating, but she had other tables as well.
We let them know more than once that we had a concert to get to, but it took almost 2 hours to get food. We had almost no time to eat. We asked to speak with a manager that never came. A second waitress did arrive, but she seemed to make matters worse. A tray was dropped and in the middle of trying to catch the try, a plate was thrown and hit a young child (5) in the face. A manager still never arrived.
They gave each of us a bill, though most of the group barely got their food. We had to ask more than once for them to comp our meal due to lack of food received, poor managerial staff, and actual physical pain.
The meal was comped but we will not return. I have no respect for an establishment in which a manager did not have the common decency to speak with a concerned part, especially after a child was hurt.
Food was amazing! Service was a little slow placing our order but we did receive our food quickly and it was great! Will definitely return!
We visited Rock Bottom Brewery after my daughters college graduation and had a wonderful time. We had a reservation for a group of 11 and our table was ready and waiting for us when we arrived. Our server "Melissa" was fantastic and did a wonderful job with our drinks (& refills). The food we ordered came promptly and everything tasted great. Absolutely a fun place for a party or celebration!!
ran out of silverware. service not great. side dishes came minutes after the mains.
Was disappointed with the limited beer selections. We intended to have dinner but only stayed through appetizers. Waitress acting like she didn't want to be there or simply overwhelmed with the crowd. Overall experience was below expectations.
Server was nice. Food took a long time for not being busy. It was good though. Drinks are pricey, but well made.