Rock and Brews - Downey
I was slightly disappointed at the customer service. Everyone was super friendly but I ordered before my entire group even arrived (a salad) and my plate arrived at the end after asking for an update. I kept looking for my server to request the check and when I finally did it felt like a very long time before she came back. The place is very nice and the food is exceptional, but I think the customer serviceAt the tables could be improved a bit more
Such an amazing restaurant, but it wasn’t in Downey, they had some maintenance to do over the weekend so they sent me to Buena Park, great food, people, and drinks.. thank you again, I go to them on Valentine’s Day and other occasions and they never fail, thank you again...
It was a great night! Staff was a little busy but did a great job of getting to us in a timely manner!
The food is great, friendly staff, and great music. I would definitely go back to R and B again!
love the manager Angel and his attention to the customer. The server jackie with the colorful blue hair was also very attentive. the place is large and can accommodate large parties. I was there for the Super Bowl.
Perhaps for drinks and enjoying the music that is played at establishment. Food was okay. Fries tasted that they been sitting for a while. Didn't taste fresh.
The food experience was a disappointment. They were out of the fish I ordered at 6:30 pm The replacement entree was not prepared as I had requested. The third plate of food prepared as needed tasted ok. The new waiter seemed to be doing the best he could. They made up for all the problems by not charging me for my food.
The server and the service was on point and engaging 😁
Well our inside table reservation was not available, so we were seated outside in the patio which was ok since it was roomy. Our server was super nice but the food order for my mom was completely forgotten and by the time it was rectified and brought out the rest of us were done with our food.. not to mention her order was incorrect but by that time she didnt care and just wanted to eat. The manager was helpful and comped my mom's order and gave us a free desert and also gave us a couple of gift cards for a future visit which we will definatly use as we do really like the restaurant. The negative experience was really just an exception not the norm. It was during an NFL playoff game so it was busy.. things happen.
Really empty for brunch!! Loved it!! Delicious food, music and mimosas! Waiter was attentive and very funny! Looking forward to going back!
Great experience . Except the mojito we got cost $10 and it was watered down to where there was no alcohol in it. We talked to manager a s he told me you want me to make you another one but he charge me for 2 when we only got 1.
Fun times! Food is ok
Place was very loud. Food was good but the pizza slices weren't cut very well. The server was great!
Horrible food. Poor management
Salad wasnt good. No flavor. More servers than patron. Server wasn't readily available
I can't recommend Rick and Brews is Downey. gave my table away on Friday 8/2/19. claimed they were so busy due to Radio live broadcast they had to give away the table before 5:30 pm. Not good
The only negative was that we were looking forward to watching the Dodger game and the restaurant did not have the channel.
Horrible service this place got very bad expensive and not good quality burgers overcooked and gave us spoiled mash potatoes.
Food was not done properly, order was forgotten. Play area was emptied because they were having a ”wedding” tv in play area was said to be broken for ”months”. The whole reason we choose this place was to be able to enjoy a dinner while the kids played. Wasn't able to happen. Also food was over done and the nachos they didn't drain the black beans so the chips were soggy.
Our server was not attentive to us at all. We waited long periods of time before he came to us. We waited an extra long time just to receive our bill.
Very slow service waited for table with a reservation others seated without one the. Seated at a table that was empty since we got there. But the server was very nice.
Well it was 8 of us, good service, good food, good
Drinks. The out door seating was so nice. Warm and still cozy with the fire pit on the side. The heaters above kept us all warm. Inexpensive and delicious
Great food and service. I love the rock videos too. Easy and relaxed atmosphere.
Alwasy solid at Rock and Brews. Server Regent was top notch and Manager Pedro took care of us. Thank you!
Food is okay! Beer selection nice!
Ricardo was our server - he was great .. very happy mood.. perfect host for our party of 6 bday celebration.. our first time there.. it took the from staff to send and find our server .. so we waited for a bit but didn’t mind there was so much to look at and keep us entertained.. the manager came over and apologized for no one setting us up with menus or drinks, but again no harm done. Ricardo made the wait worth while. All of your staff is very friendly .. the prices were a bit more tHan expected drinks were a bit pricey compared to other places we frequent. We will be back but will wait for happy hour and specials. Food was great served fresh and hot .. you guys should add mozzarella sticks to your menu.. it’s a must appetizer ; )
Excellent place if you like American restaurants with loud music. Ambiance is great. Service too; our waitress was very attentive and fast. Food is highly recommended; portions are huge. My wife and I came to celebrate our 10th anniversary; the place didn't disappoint us.
I ordered the blacken chicken pasta and it had almost no chicken. It came with garlic bread that shows up as I was finishing my pasta. The manager did take this off my bill.
Super attentive waiters and very friendly. The Belgian flight was a good start. Food was amazing. Burgers are juicy and pulled pork was exceptional.
The concierge could not find my reservation and even when I showed her my email confirmation she disregarded me and made me wait half an hour. She did not apologize along with two other servers.
The place is good but the welcoming is terrible!
Great atmosphere, excellent food and service was amazing
Nice place for groups and very pet friendly on patio.
Celebrated my teenage son's birthday everyone invited love the ambience and food. Great service and cocktails a must.
We arrived on time and were seated right away however it took 30 minutes for someone to ask for our drinks only after my husband starred at the waitress. The waitress took our order but didn’t write anything down so when our order finally came 45 minutes later not only was it cold but it was wrong! Our appetizer came after the meal only after my husband asked! I have only been there twice and both times had a bad experience! Will never go back!
Had a reservation, and my party was sate right away. but then we were ignored for about 15 minutes, no one came by out table to greet us or take our drink order. so we had to notify the hostess. finally someone came to service us. i ordered the Fish and Chips and was disappointed, almost 17 dollars for 3 small pieces of fish and french fries felt like a ripoff. i dont mind paying a premium for free refills on a coke, but 3.50 for a drink is ridiculous. this place is never full to capacity on busy days and im starting to see why. most other reviewers site poor service and high prices as their reason for disliking rock and brews. will come back again to give this place another shot. Step it up Rock and Brews.
It was too noisy! Food was average and over priced! You use the same oil to fry everything which could lead to a lawsuit since some people are allergic to shellfish!
First off our server Aaron was the best! He took care of us and made sure we had everything we needed from the moment we sat down. The menu has a wide variety of options for everyone. Including kids. Food tasted good! It was hot and cooked to order. Hoping to come back soon!
Atmosphere was awesome! Came with coworkers for our Thanksgiving Happy Hour and we really enjoyed ourselves. Definitely coming back in the future.
I can never get in. Even with a reservation we are turned away from the outdoors area. That’s what we need to fit our daughters needs.
Rock and Brews - Downey is rated 4.4 stars by 39 OpenTable diners.
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