Robertas Glasgow

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1. s

   southside

   Glasgow

   10 reviews

   2.0

   10 reviews

   Dined on May 29, 2023

   overall2food2service1ambience2

   Unfortunately leaving such a negative review does not bode well with me given how hard the hospitality industry was hit with covid however my parties experience at a family meal was poor. I booked in advance for the set menu with a small glass of wine. This was not registered and the member of staff was unhappy at giving us the set menu. On selection of our food there was only 3 starter options available from 6 of which we only found out after ordering, reordering and reordering again. Any menu restrictions should have been advised at the start of ordering. During service the original staff member was off hand and unhelpful. Once another member of staff took over (young female) the service improved however by that time our experience had been tainted. The food was average and priced accordingly. The restaurant itself is beautifully decorated and has the potential to offer a lovely dining experience but our party did not have such a positive time.
   

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2. JM

   JamesM

   1 review

   1.0

   1 review

   Dined on May 28, 2023

   overall1food1service1ambience3

   Service took an hour. When asking the server when the food would arrive, received a scowl and no apology. A pizza was ready 20 mins before the rest of the food but when it was finally served, it was under cooked. I asked the pizza cook to prepare another pizza and he did. It was delicious and the pizza cook apologised for the mix up. Meanwhile our sullen server stood in a huddle with other staff all staring at us. I would not recommend this restaurant to anyone until the junior staff are either trained or replaced.
   

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3. CW

   CatherineW

   Edinburgh

   2 reviews

   3.0

   2 reviews

   Dined on May 27, 2023

   overall3food4service3ambience3

   Great food and excellent value for money. Service a bit slow, 2 hours 30 and had to leave without a dessert or coffee.
   

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4. T

   Tess

   1 review

   4.0

   1 review

   Dined on May 27, 2023

   overall4food4service4ambience4

   had a lovely meal pre concert - food was lovely and staff very nice, although run off their feet - would visit again
   

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5. A

   Anon

   1 review

   3.0

   1 review

   Dined on May 26, 2023

   overall3food3service3ambience3

   It was pleasant and good but not notably outstanding - staff were very pleasant but a bot slow with drink orders.
   

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6. CD

   CaroleD

   1 review

   4.0

   1 review

   Dined on May 24, 2023

   overall4food5service5ambience5

   Amazing food! We had pasta with garlic bread from the a la carte menu. Portions were very generous, so much so, we had no room for dessert. We both had the suggested cocktails from the dessert menu, but found them disappointing as they did not live up to their descriptions. I would definitely go back
   

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7. KM

   KirstyM

   1 review

   5.0

   1 review

   Dined on May 20, 2023

   overall5food5service5ambience5

   Fabulous food! Atmosphere was good, cocktails are amazing as was the service. Will most definitely be back 👍
   

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8. GB

   GrahamB

   1 review

   5.0

   1 review

   Dined on May 19, 2023

   overall5food5service4ambience5

   Great pre theatre dinner. Food all excellent and good value. Service could have been a little faster.
   

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9. OT

   OpenTable Diner

   Glasgow

   2 reviews

   5.0

   2 reviews

   Dined on May 14, 2023

   overall5food5service5ambience5

   Amazing food! The service was spot on! Music was very good too. Manager is an amazing guy! Will definitely be back!
   

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10. CM

    ColinM

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience5

    Good food, great music, fantastic staff. Lalalalalalala
    

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11. LH

    LorraineH

    1 review

    4.0

    1 review

    Dined on May 13, 2023

    overall4food5service5ambience4

    Our waitress Caitlin was extremely helpful and ensured we had excellent service. Our food was delicious.
    

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12. S

    Shell

    Glasgow

    2 reviews

    4.0

    2 reviews

    Dined on May 7, 2023

    overall4food5service4ambience5

    Very busy when first arrived for boozy brunch, staff members a bit stressed and took a while for first drinks. These were then given on the house for our wait and everything else after that was great, lovely pasta, great cocktails, good service and live music was fab. Good value, would come back
    

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13. PS

    PeterS

    Glasgow

    1 review

    3.0

    1 review

    Dined on May 6, 2023

    overall3food3service3ambience2

    It was almost a good meal, basics were there but execution failed. Lack of seasoning, dry chicken, sauces not tasting as they should a panna cotta you had to chew. Staff were fine service was very slow we’ll over 2 hours for the meal. Caught my breath a little at the cost. It could have been worth it if it was done better but wasn’t.
    

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14. B

    Bexy

    1 review

    3.0

    1 review

    Dined on May 6, 2023

    overall3food2service2ambience1

    Musician was far too loud, couldn’t hear anybody at the table when we were talking. Food mediocre and bland with no or very little seasoning
    

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15. MD

    MarionD

    Edinburgh

    6 reviews

    5.0

    6 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5

    Warm welcome. Table ready on time. Good service and not to long between courses
    

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16. YM

    YvonneM

    1 review

    5.0

    1 review

    Dined on May 6, 2023

    overall5food5service5ambience5

    First time visit and definitely will be back. Loved the live music!
    

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17. a

    angela

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on May 6, 2023

    overall2food1service1ambience3

    Good atmosphere, guitarist was good. Only a choice of 3 cocktails and it a bottle of beer. The food was terrible and let this down
    

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18. PS

    PaulS

    Glasgow

    1 review

    5.0

    1 review

    Dined on May 4, 2023

    overall5food5service5ambience5

    Caitlin our server was fantastic, very good attention to details and great product knowledge of the food and drinks menu
    

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19. BH

    BHall

    1 review

    1.0

    1 review

    Dined on May 3, 2023

    overall1food2service1ambience2

    We attended as part of a business lunch as a group of 10 people. Ordering off the lunch menu it took 90 minutes for the main courses to arrive and half of the group had to take their food to go as they had meetings to attend. After speaking with the waitress they would not accept that this was an issue and blamed a busy restaurant (half full). There were times throughout the meal where it was almost impossible to get any staff attention or see where the staff were. If there are not enough staff to cover this lunch shift then they should not have accepted our booking. All members of the team were very disappointed and this ruined what should have been a nice team lunch together.
    

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20. V

    Victoria

    Glasgow

    1 review

    1.0

    1 review

    Dined on May 1, 2023

    overall1food1service1ambience1

    We waited 20 minutes after being seated until our drink order was taking. We had to ask someone to serve us. Although the table next to us who came in after us were served immediately. After our drink orders had been taken we waited about 10 minutes for our food order so roughly 30 minutes in before anyone asked us what we were looking to eat. When our starters came one of the diners had to wait an additional 5 minutes or so for their dish but the server didn’t explain there was a delay. We had to ask someone else what was happening. The main dishes were surprisingly small for the price. The penne arrabbiata was reheated and had no sauce but an overpowering spice to it. This was not eaten at all but no one asked if there was an issue. No one asked at all how we were getting on or if our food was good, how we were enjoying it etc. we then order drinks and some deserts but had to ask to be shown the desert menu.
    

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21. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 29, 2023

    overall3food2service1ambience3

    The restaurant was beautiful very relaxing loved the vibe. Food was good wasn’t expensive at all would come back. Only thing I would say is the staff are not very attentive.
    

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22. DR

    DavidR

    Edinburgh

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food4service5ambience5

    Service was quick, and friendly, food was excellent.
    

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23. N

    Nats

    Glasgow

    1 review

    5.0

    1 review

    Dined on April 29, 2023

    overall5food5service5ambience5

    Lovely vibe in the restaurant, live music on till 4 which was great. Lovely atmosphere
    

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24. S

    Smahonachie

    Glasgow

    1 review

    2.0

    1 review

    Dined on April 28, 2023

    overall2food1service1ambience3

    Service was polite but no one seemed to know what they were doing. The food was really awful, like the kind of Italian food you would find in the freezer section of a low budget supermarket. I don’t believe anyone involved has ever set foot in Italy. The decor is nice.
    

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25. DE

    DottyE

    Dunbartonshire

    1 review

    5.0

    1 review

    Dined on April 28, 2023

    overall5food5service4ambience5

    Lovely food, staff friendly waited wee bit in between courses as really busy but overall good experience
    

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26. LH

    LynnH

    1 review

    5.0

    1 review

    Dined on April 27, 2023

    overall5food4service4ambience5

    First time and will be back. Beautiful place with good food. Felt slightly slow service but we were going to Kings so more conscious of time than normal. But service was friendly and helpful
    

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27. G

    Gillyt21

    Glasgow

    4 reviews

    3.0

    4 reviews

    Dined on April 23, 2023

    overall3food3service2ambience4

    We had to wait a long time for our order to be taken and in between courses too . The restaurant was quiet so staff weren’t overly busy . We had to summon attention.
    

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28. EL

    ELAINEB

    Glasgow

    3 reviews

    4.0

    3 reviews

    Dined on April 23, 2023

    overall4food4service5ambience4

    Lovely restaurant with really nice choice of food. The waiting staff were really brilliant and very friendly. Will definitely revisit soon.
    

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29. EM

    ElaineM

    Edinburgh

    3 reviews

    5.0

    3 reviews

    Dined on April 22, 2023

    overall5food5service5ambience5

    God service, great food and wonderful cocktails what else do you need. Oh yes good company
    

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30. ND

    NicolaD

    Glasgow

    1 review

    2.0

    1 review

    Dined on April 22, 2023

    overall2food1service1ambience4

    Food was cold. Had to chase a drink order 3 times as was taking extremely long. Live music was good. Service was really disappointing! Empty glasses and plates left on table and had to ask for them to be collected.
    

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31. C

    Cassa

    Austin

    7 reviews

    4.0

    7 reviews

    Dined on April 20, 2023

    overall4food4service3ambience5

    Beautiful venue, menus decent -standard Italian, and good price. Staff didn’t want to intrude but were left need to attract third attention.
    

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32. CM

    CraigM

    1 review

    1.0

    1 review

    Dined on April 15, 2023

    overall1food1service2ambience1

    The food was of a very poor standard. No Parmessan cheese or pepper offered with pasta dishes, no spoon with Spaghetti dishes. Ordered the Calamari for starters and the waiter came over with the plates and asked who was having the Onion Rings. The Gnocchi Bravas came plain, with a very small pot of sauce that barely covered a few pieces. The Pizza was nice. Very disappointed as it was for a birthday celebration and I had recommended the restaurant.
    

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33. O

    Oonagh

    1 review

    3.0

    1 review

    Dined on April 15, 2023

    overall3food1service1ambience3

    Recommended to us but once we arrived immediately service was not good. Waited a while on a bottle of wine and then had to ask for it to be brought down as the order hadn’t been sent to the bar. Food was cold and bland. First two meals came out together and there was a delay on the third meal by about 5 minutes. All in we did not like the service and the food was poor for the price.
    

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34. LM

    LynneM

    Glasgow

    2 reviews

    2.0

    2 reviews

    Dined on April 15, 2023

    overall2food2service2ambience2

    Nice space. Nice cocktails. Totally chaotic service. Staff not sure if we had ordered or not. For starters ordered gluten free food and given nonGF bread. Was asked to remind them what we had ordered for mains a couple of times. Struggled to get Parmesan and pepper. Struggled to get cutlery then got brought to table 3 times. Carbonara nothing like expected - more oil than sauce based. If they can fix service and food issues would be nice place to catch up with friends.
    

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35. MA

    MillerA

    1 review

    2.0

    1 review

    Dined on April 14, 2023

    overall2food2service2ambience2

    Service was slow had to approach staff to get order & bill, quality of food wasn’t very good.
    

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36. EP

    ElaineP

    Dunbartonshire

    2 reviews

    5.0

    2 reviews

    Dined on April 13, 2023

    overall5food3service5ambience4

    Nice evening to celebrate my mum’s birthday. Service was fab, though the food was average.
    

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37. LJ

    LJ04

    1 review

    3.0

    1 review

    Dined on April 13, 2023

    overall3food2service3ambience3

    Food was cold when it arrived at table & wasn’t as described on menu. Replacement dish was a little warmer but still not hot enough. Staff pleasant. Service average.
    

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38. L

    Lesley

    Glasgow

    2 reviews

    2.0

    2 reviews

    Dined on April 12, 2023

    overall2food2service3ambience3

    The food and service was very disappointing. We are off the lunch menu. Bruschetta was good as was the calamari, but a small salad on the side of calamari, similar to bruschetta would have been welcome. The ravioli was not nice, swimming in oil and very little filling. The sea bass was nice, but a meagre portion. The roast potatoes were just a few sliced potatoes heated up in oil/butter, not roasted. Grilled vegetables asked for as an extra were forgotten but when I queried they eventually arrived as I was finishing my fish. Restaurant did not charge for them, due to delay, but they were not grilled vegetables as advertised. Was a bowl of tiny chopped up mixed veg, heated up to a ‘mush-like’ consistency. All in all very disappointing. We did pass on our feedback but we’re only told comments would be given to the kitchen. We had visited the restaurant a few months ago and had enjoyed it. But sadly, we will not return.
    

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39. DM

    DavidM

    London

    1 review

    5.0

    1 review

    Dined on April 9, 2023

    overall5food5service5ambience4

    Really friendly, great service. Food was lovely. Would recommend.
    

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40. J

    Jackiec

    Glasgow

    13 reviews

    vip
    1.0

    13 reviews

    Dined on April 6, 2023

    overall1food1service1ambience1

    Dreadful !!! Booked table for 6 weeks ago. Arrive, no table set up. Slow with menus. Came to take drink order. Only 1 bottle of beer available from a menu of around 6. No draft beer. No cider either. Bruschetta - tasteless, bread warm not toasted. Chicken Milanese - tasteless, chicken dry!! Couldn’t eat it. Asked for drinks when food arrived. Finished food and then one person left the table to chase our order. Fast with bill. Didn’t come with card machine. Left table and approached man to pay. Told him service was dreadful, he never spoke. No apology or even an excuse. DONT WASTE YOUR MONEY!!!
    

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