Food and service was good
Very disturbing that in the middle of the week they ran out of carbonated water, two wines I tried to order and one of their main courses
Waitress tried her best but really poor miss management on part of owners
Excellent food and service, great for foodies, they need address the cold when someone opens the door. It was quit chilly tha day. Someone turned on a space heater but it was still a bit chilly ..
We liked the ambiance and live music. The menu was creative and very tasty. Our service was exceptional. We explored the idea of staying at the inn at a future date.
Christmas dinner - fine meal except they served turkey roll and we all would have preferred traditional roast turkey.
Phenomenal food and service! We are celebrating our anniversary and staying the in hotel. The restaurant was recommended by the front desk staff. The food was so delicious and the atmosphere is stunning. The service was also incredible. Definitely will be coming back!
Hey, there’s a new chef in town! Hats of to Brad the new guy at Riverbend. We had a wonderful dinner last week. The food was extraordinary. Flavours bursts in the appetizer, roasted root vegetables and a chicken dish to die for. I can not wait to visit again! Thanks again!
Always a pleasure to eat there. The food is amazing and the decor so romantic.
We went there with my old parents and they loved that the place was quiet and they were able to follow perfectly the conversation!
This place is my favorite place in Niagara.
The dinner was excellent and the the service was great. We would definitely return.
We have eaten at Riverbend several times, but this time, it was disappointing. The room was too brightly lit when we arrived and with only one server, we waited a long while to even get our menus. When she finally came by, I asked if she might dim the lights, which she did, finally. She was also acting as bartender, so drinks took a long while too. We ordered crab cakes to start which were very good, then followed with the duck breast for me and beef tenderloin for my husband. Mine was OK, very rich, but his requested medium-rare beef was mostly medium. The server was told it was my birthday and most of the times restaurants will do a little something special with dessert. They did not. Our reservation was for 7PM, but it was like they weren't ready. Very disorganized. Not like Riverbend at all, so we'll hope it was just a glitch.
The food was perfect and the service amazing. My wife and I had a great evening!
Fantastic meal, setting and service.
A lovely spot in a beautiful inn. However, food was not very good. My husband liked his salad but my soup was not very good and the crab cakes were dry and flavorless and the mango used in the salsa was not ripe.
They mistakenly changed our reservation, so were not ready for our group of eight. Service was spotty and disjointed, although we did all receive our meals at the same time. Food was good and the setting is very nice.
Server was attentive and joined in singing happy birthday to my guest.
There was no hostess. No one in charge. We received 2 paper menus and 2 leather bound menus pretty tacky. It took a long time to get our cocktails there was No sense of order. If the patio had been open it would have been sheer chaos. Service was slow. My fish was raw. The waitress while kind was ditzy. As much as I want to go back I'm hesitant.
Food was not as good as we anticipated from recommendation from a local business person. Disappointing evening overall especially because of loud, obnoxious behavior of Other patrons who were drunk.
Niagara on the Lake has long been the meeting place for our Toronto cousins and Buffalo family. Saturday night there were no brunch reservations to be had in town, and I took a chance on Riverbend. We were a party of 6 adults, a 6 year old, and a 2 year old. Since it is a short distance down the road from the center of town, it was great to not have to hunt for a place to park! I had the classic Bennie (yum) and everyone enjoyed their brunch as much as I did. The service was very good, beautiful dining room and view of the vineyard, and the 2 year old was so happy she even forgot to say no!
The duck was excellent!
Beautiful building and lawns. Noise level was to a minimum. Food was delicious but on the bland side. Service was impeccable in the restaurant. The front desk ladies need to learn how to smile and be kind.
What a beautiful dining room overlooking the vineyards. The service and food was exceptional and we will definitely be returning on our next visit to Niagara on the Lake
A wonderful evening , Kelly was an amazing server , knowledgable about the entire menu and attentive to all our needs. The room was beautiful , the ambiance of the fire was delightful. The duck breast was succulent , the meal was made all the more wonderful by adding a lobster tail.
Great food and good service. The dining room looks out over acres of vineyards. Nice patio for summer. Fireplace adds to the atmosphere. Only negative was that the jazz muzac was a little too lively at times for evening dining
Valentines dinner was lovely. Great menu choices, excellent service by Sally and food was outstanding. Highly recommend dinner at the Riverbend Inn.
Lovely breakfast included in our two night package. Our only complaint was the water for tea was not hot, luke warm at best.
For the first time, my family and I had made a reservation for Christmas Day dinner and were surprised to find that a 'traditional' Christmas dinner was not an entrée option. The food was fine, however certainly not great and considering the date, with no traditional option I was surprised that the food was not better. The small dining room was very warm and the tables were very close together. It is a lovely spot and the employees are very kind and welcoming. I'm sure it's very beautiful in the summer months overlooking the vineyards, however, next year we will return to having a Christmas dinner at home.
Prime rib was very fatty - for a Saturday night we were the only table in the restaurant.
Very rushed lunch
Meal had substitutions without being told about them
Waiter not familiar with wine list
I had much higher expectations for this restaurant as Riverbend Inn clams to be one of the a one of the top hotels in Niagara-on-the-Lake. Well, the restaurant is very average in terms of food. Even bread that was served at the beginning of the meal was stale. It is shameful. We mentioned this to our server, but did not get any replacement, and it is on Saturday night!!! Shame!
Wonderful dining experience!
Professional personable server.
Delicious gourmet food.
I have dined at this restaurant many times previously with fine results. This time was an exception. One dinner companion described his steak as "tough and tasteless". The staff did not see fit to replace the entrée or make an adjustment on the bill. My steelhead trout was quite pedestrian. The shellfish threesome was quite satisfactory for the other two guests. Service as usual was quite good and the environment and the decor are wonderful.
Food was mediocre with not much taste (Lobster risotto and special of the day trout). Service was poor due to inexperienced server and large wedding party taking up most of the dining room. Brought us the wrong wine, sat us in a corner (and we were nicely dressed). Won't go back. Food presentation was not great. Beautiful Inn and location.
The only inconvenience was the film crew blocking parking.
Perfect "catch-up with a friend" breakfast in the vineyard. Quiet, beautiful pastoral scenery. Got off to a rough start as staff was unaware of reservation. We had to hunt down staff to be seated. Once seated, service and food were both good. Coffee could have been hotter.
Scenery was great but the service wasn't the greatest. We had a reservation for a group of six and upon arrival no one came to find out if we were walk-ins or had a reservation. After about 5 minutes just standing there, we decided to go out to the patio area to see if we could find a waiter and were promptly told that we should seat ourselves (would have been great if there was a sign indicating this and if there was then I missed it). We also had to bring chairs to the table ourselves as the servers were too busy to prepare the table for us. The food was good but the service could have been better. Maybe it was just a busy day.