The Ritual Burger
smoked brisket, bone marrow glaze, Deep Ellum bleu fondue, pit onions
potato, peppers, onion, smoked pork, brisket, sunny egg, green chile hollandaise
Attempted to have a birthday dinner here but the service was atrocious. 3 tables total booked for the evening. The kitchen couldn’t handle allergy requests and sent out cold sides. When asked 2 different times for forks the wait staff was seen sweeping the floors. Ultimately gave up and left without paying for anything when determined the main dish was still contaminated with food allergy ingredients.
If this restaurant survives Covid it will be a miracle.
Extremely disappointed as we have had many wonderful dinner experiences here prior.
The food and drink menu was more limited than expected through the Roovy app. Would have loved to try some of the cocktails seen on pictures of menus from before Covid.
Each food dish had great aspects, but they also were lacking. For example, the pork belly appetizer was delicious, but the onion straws on top were cold and not crisp. Again, the food was delicious but each dish had some aspect that was simply underwhelming
Wasn't sure what to expect, but when we got there, thought it was closed. There may have been a total of 4 tables occupied the whole time we were there. I did not like having to use an app to view, place our dinner order, and pay for our meal. We were brought bread plates for our appetizer, and never got a proper dinner plate when our food was delivered. We ordered the steak flight, which came out on a cutting board, and two sides. We ate our meal off the appetizer plates. The steaks were just okay; for the price ($60) I would have rather gone to a tried and true steakhouse. The mashed potatoes were just okay. The brussel sprouts were the best part of the meal. Probably will not be back.
Service was great, food came right out and was delicious, and music trio was on point with the right mix of tunes.
The food was tasty, but I felt it was way over priced.
Blah. That about sums it up.
Would prefer returning to full service as opposed to Roovy. Many other restaurants are doing full service. It’s a better experience.
Everything was great, except ordering through the app.
Amazing food and wonderful service! Thank you T for the great conversation and customer service.
We knew the food was good, on this visit, we enjoyed the Roovy ordering system and way the team of servers implement it.
Nice atmosphere, location and great service. Food was delicious!
We loved everything about Ritual! Our party of four had the gumbo, brussel sprouts, pig mac and Ritual burger. Everything was fantastic and the ambiance was excellent. Our server was friendly and had great recommendations. Will definitely be back!
Everything was excellent. We got the avocado Benedict toast & the hash. And I would highly recommend both. Will definitely be back again
There were maybe 10 noodles in the mac we ordered. The kitchen should have been embarrassed by how oversauced it was. The crab cakes were mushy and gross. Bad food. Won’t return.
Ritual's covid measures remove the waitstaff from the dining experience, they drop off your food and avoid interaction. You order and pay through an app so no questions about the food, no daily special, no service period. The food was good but the service was horrible. Most restaurants have normal service with precautions Ritual has taken it too far, ordering at the counter would have been better than the experience delivered. We should have left when we were seated, had no idea we would be actively avoided by the staff and talked down to when trying to ask questions or have simple service.
The one bright spot was our server who was on day 4 of employment trying his best to help, unfortunately his mentor and management were discouraging interaction. An app does not replace wait staff!
Excellent food and atmosphere. Portions are great and well presented. You'll need to use their app for ordering and paying. This is a little unusual at first but works once you understand how to use it. If you are expecting a constant waiter then you might be disappointed. Parking is free valet or park on the street.
Food and drinks were on point as always. But now w/ covid this owner has you download an app, place your order from the app & pay by the app. A lot of work on your end when trying to be serviced while visiting w/ friends. Just was a bit annoying to do
Horrible Service. What Service ? You have to order off a App. Very sketchy. Not the same place it used to be.
Roovy ordering system not ideal for this restaurant.
Went for date night- great job at social distancing tables, temperature checking upon arrival, and mask regulations. You order and pay all of your food and drinks through an app, which meant that your only service is essentially your waiters being food runners. But they were all very friendly and helpful. The chicken fried chicken was good! Had an amazing gravy. The burger was not very impressive- the meat was good, but the bread was sub par and not soft but was more dense and hard. The cheese wasn’t very good either. The fries were pretty good but all in all just plain ol average fries! The side of green beans were very average and not special. We also had a side of balsamic Brussels sprouts, which had great flavor, but they were very wet and not your typical balsamic Brussels because they weren’t crunchy. We finished off with their cookie ice cream (like a pazookie), but our cookie was hard as a rock. Our server told us that that is just the way it comes. Not gooey or really very edible.
Overall it wasn’t bad.... but it just wasn’t good. I loved their beer selection and ease of ordering, but I don’t think I’ll come back. But who knows, could have been an off night for them!
Sadly our experience was very underwhelming. The food was just ok. For what we paid it sadly did not impress.
I love Ritual’s food and ambiance, but this last time was leaving a bit to be desired. The music, not the people since it was early brunch and minimal persons were seated, were so loud we could hardly hear the table conversation in the resturant. We also had to ask several times for water and coffee refills. Granted, they had just moved to the Roovy app for table service so maybe they were trying to work out the finer details on checking on customers. However, it was definitely not the brunch experience my husband and I wanted to share and had come to expect from Ritual with his mother. Hoping next time is better!
Love it, as always!
The food was outstanding as always. But they have replaced wait staff with an app. The app would be nice for a counter service restaurant like Paulie's, Torchy's, Velvet Taco, Gatlin's BBQ, Truth BBQ, etc. But we go to Ritual to have a nice sit down meal. The hostess spent more time explaining the app than it would have taken to take our order. Very disappointing for any place expecting more than a $20 ticket.
We had an excellent experience at this establishment. The food was absolutely delicious and the staff was very welcoming and friendly. We can’t wait until our next visit!
Great experience!! Super safe and cool application to order food/drinks and pay easily!
Food was totally awesome and the sun room was a delight to dine in.
Terrible Service. App didn't function properly. Wait staff wasn't helpful with it. Food was sub par for the price.
I understand the idea of self ordering in light of COVID; however, I will not return until that system is no longer is use (too bad because I like your food). The method may be will suited for McDonald's but not for your type of establishment.
Entrees were large and well prepared with good amounts of the designated protein. However, the overall ambiance left something to be desired. OK, but not great.
Where we enjoyed the dining, it took 1 hour to get our drinks and the outdoor band was just too loud.
We loved the food it was delicious but the service was not that great. I found that we had to ask for several things more than once and oftentimes it was hard to track down waitstaff for assistance
I truly hate the ordering process. Paper menus would be much easier. Downloading the App, then 1 person per table has to input all the info if 1 person is paying. Might be nice for separate checks
My server was great and very attentive. Took the time go over downloading the app to maintain social distancing and a covid free environment! They are really taking precautions to ensure patrons safety! Truly happy with the experience! Will be back for sure!
The food is always good, never a problem there. They have done a good job, dealing with the Covid issues. The menu is on an app, that you download, you order your food, as you go. It is brought out to you within minutes, then you pay and tip on the app. The staff wears masks and gloves.
It was just okay. Our experience was Brunch and the menu had appealing choices, but my standard breakfast arrived lukewarm, the coffee was lukewarm and it just overall felt so automated. Perhaps because that is how all the ordering and payment is now done.
Appetizers were great, the gumbo and chowder were magnificent..highly recommended. Entrees were okay, not memorable. We ordered the red fish and chicken fried steak with a few sides..I don't know if it was because it was late (reservation was at 8:30..didn't order our food until maybe 9, kitchen closes at 9:45) or what but honestly I did not leave satisfied. Would I return? Maybe, to try their brunch items.
For the prices of this restaurant, I’d expect the service to be much better. There was no pre-bussing of the table unless I asked and even then I had a hard time getting ahold of a waiter. I had trouble paying through this app, with little to no knowledge of how to fix it. I ended up being charged multiple times on my card a day later.
Do NOT like
Having to order paid and do everything through an app. If I wanted to do that I would just order takeout -ruins the experience
Celebrated a birthday.
Ritual offers takeout which you can order by calling the restaurant at (832) 203-5180.
Ritual is rated 4.5 stars by 1171 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.