Rick Erwin's West End Grille
our server Lamar was outstanding!
And amazing place for a date and nice occasions I will be returning !
We love coming here! Perfect for just the two of us or a gathering with our friends. Food and service is always top notch. Love that they have their most knowledgeable staff coming out to assist the servers with the wine. Fabulous wine selection and whiskey! Always fun to have a quick chat with Rick Erwin, who makes his rounds in the restaurant!😊
First of all, I want to make sure that everyone understands that service is a team effort and tonight our waiter was clearly frustrated from the lack of teamwork from kitchen staff. We were there to celebrate our anniversary and had a big letdown tonight. If Mr. Erwin was there tonight he would have been disappointed for sure. This was not the level of service that you would have expected from a high end establishment.
Every time I go to this restaurant l, I am guaranteed a good meal with excellent service and my visit during Restaurant Week 2020 was no different. Great place, great food and excellent service
overall the food is always good, however, my $60.00 Dry aged Delmonico steak was very poor, tough and I probably didn't eat more than ten percent of it. I did tell my both the waitress and the Chef when he dropped by to see how dinner turned out. Our business guests enjoyed their meal, however, no one offered to remove the cost of the steak from my $850.00 bill.
Dinner w youngest son before he goes back to college
The beef tenderloin and lobster tail was excellent. Cooked perfectly.
Excellent meal! The butter cake is to die for!
Great start with convenient valet parking. Seated promptly. Soft lighting, maybe a bit dark. Great decor. Big wine list. Both chose 3 for 39 menu option. Very good. Piccata maybe a bit light on lemon. Still delicious. Second visit. We’ll be back.
Wonderful Christmas meal with family. Chuck took excellent care of us! Great tradition, we will return!
Fantastic food and service. A great value, the price was perfect for the quality. I would rate this my best experience in 15 years of dining in downtown Greenville
Great Christmas Eve Dinner at Rick Erwin's. Our first time here as a family. Everything was excellent from the moment we walked in until we left. Hope we can do it again sometime in 2020.
Celebrated my husband’s b-day Christmas Eve,
and the night went brilliant! First all the staff was excellent all trough our dining. The food was spectacular as was the wine, we got best memories and surely we’ll be back
The food was excellent and service was stellar. Unfortunately we were seated at a table that was much too small for our party. Our waiter even apologized for “cramped quarters”. We were seated with three people on a side that one person would normally sit. The next time we plan a special holiday dinner we will probably opt for a restaurant that has more thoughtful seating so that everyone can be comfortable and enjoy themselves.
Great food steak was excellent. Service was great and we were able to talk and hear each other. We will be back.
Great dinner. Food was wonderful as was the wait staff!
This is my go to restaurant for celebrations and special occasions. Food is always great and the staff are very nice. Have been here several times and have never had a bad meal or experience
Quality service and food. Pricey... but, that's the idea isn't it? Rick Erwin's makes for an excellent night out for a special occasion. I wish patrons wouldn't go to Rick Erwin's wearing hoodies and jeans, but I guess that is the world in which we now live. Restaurants use to have dress codes and would not seat customers who were dressed inappropriately... not any more! You could be hosting a business dinner with important guests and be seated next to a group who are dressed more appropriately for Denny's... and, act accordingly. That is my only problem with restaurants like Rick Erwin's - they should take their customer's attire into consideration when choosing which area of the restaurant to seat them. Keep the "formal" separated from the "casual." Thanks!!!
The service and food were exceptional, as usual, but the staff made our special occasion really outstanding with a card and many other extra touches we didn’t expect. Thank you all for going out of your way to help us celebrate 25 years of marriage! We couldn’t have chosen a better place or people with whom to spend the evening.
This was my second time at West End and just like my first time I was deeply impressed. Everyone was happy from the time we entered to the tine we had walked out. The food was fantastic! Can't wait to come back to eat some more great food.
service and ambiance lovely
food reliably good... nice atmosphere
We had our Christmas party there this past weekend. Restaurant was Rick Erwin's so wait staff was very well trained and all was very good there as always.
Everyone's steaks were a little dry, I took a pole and the potatoes were a little under done. So the food was not quite up to standards but all in all OK.
Thanks Rick for an enjoyable evening.
Excellent food and service!
We had an outstanding time and the food was exceptional. We knew going in that it is an upscale, high priced restaurant. I just wish the prices were a bit lower so we could go more often. As a vegan, I found it nice that they were able to accommodate me, but it would be nice to have a few more options. Vegans go out to eat with meat eating friends and family often.
Absolutely wonderful experience!!! Food was perfect and the atmosphere was on point. Well worth the price!!
We always enjoy our time at Rick Erwin’s. Rick even came out and said hello to us this time!
Food was prepared perfectly. Lobster tail was very tender and Filet was cooked as ordered.
My girlfriend loved this place when we ate here years ago. I wasn’t impressed then and I’m certainly not now. Seems as though they are caught in a rut of doing the same old thing. Overrated!
Food was outstanding. My husband and I had gnocchi. Family and friends had steak and lamb.. Italian dishes are nice additions.
We did not feel the food and experience was worth the money.
We didn’t go to Rick Irwin’s west end grille, we had dinner at a Rick Irwin’s Nantucket across from the Peace Center. The dinner was fabulous. We each had one of the days specials. Everything was prepared to perfection and the wait staff was very attentive.
We visited for a birthday dinner. The food was outstanding. The atmosphere was wonderful. Lamar was our server and he was fantastic.
W were celebrating my husband's birthday following a show in Greenville and this was our first time at West End Grille. The food was delicious and appealingly served, and the wait staff could not have been nicer.
Food was excellent but the service was very slow, they did recognize it and made due.
The filet was excellent. One of the best I’ve had in many years. You can’t go wrong at Rick Erwin’s.
Our experience is always excellent here, the food and service and attention to detail along with the food itself makes this the best in Greenvile!
Great meal, great service, in a beautiful setting. The valet parking is also a big plus.
Food was wonderful and service great. They made us feel special on our anniversary.