This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Rick Erwin's Level Ten

4.6
559 Reviews
$31 to $50
Steakhouse
Spartanburg's Finest Steak and Seafood restaurant. A Rick Erwin Dining Group restaurant located on the 10th floor of the AC Hotel in downtown Spartanburg. Rick Erwin's Level Ten offers a chef-driven menu featuring traditional steak and seafood entrees. We are located in the heart of downtown with the best panoramic views Spartanburg has to offer. Offering both indoor and outdoor seating, along with a beautiful private dining room with its own private balcony. We look forward to you experiencing Spartanburg at a new level.

Support Rick Erwin's Level Ten during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 559 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.7
service
4.7
ambience
4.3
value
Noise · Moderate
91% of people would recommend it to a friend
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OT
OpenTable Diner
Chicago
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

Gumbo was very delicious! Wine menu was great! Oysters are always perfect

JB
JessieB
1 review
Dined 5 days ago
Overall2food3service2ambience2

It took forever for the food to come out.. then someone finally came out and said they over cooked the food and they had to start all over again... service wasn’t great...had to ask the waiter for bread twice before he finally brought it out .... hostess wasn’t friendly at all..... it was ok experience but not a great experience for the price.... wouldn’t go back or recommend it anyone.

SC
SusanC
1 review
Dined 5 days ago
Overall5food5service5ambience5

The meal and service were excellent!! We will definitely be back!!

CM
CharMy
1 review
Dined 6 days ago
Overall5food4service5ambience5

Great Service! Great steak! Very beautiful restaurant! Will definitely be back for the steak!

M
Manwelovefood
Charlotte
15 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

Once again a great spot for date nights! The food was great and service even better.

MM
MattM
1 review
Dined on October 10, 2020
Overall5food5service5ambience5

Delicious oyster sampler, great wine and a fun evening for my wife and I. Servers made the night fun, too.

f
foody
Charleston
3 reviews
Dined on October 7, 2020
Overall5food5service5ambience4

Enjoyed our recent visit. The apple pie was the best in my husband's opinion he had tasted in a very long time. We enjoyed everything from the gumbo and salads at the start to dessert. The chocolate tart was also delicious. This is a great place for a special occasion. We want to come back soon for appetizers and drinks - so many to choose from that sound great. Love the chef's weekly videos also.

CF
vipClaudiaF
Charleston
10 reviews
Dined on October 3, 2020
Overall5food5service5ambience5

50th Wedding Anniversary

s
vipsykomom
New York Area
9 reviews
Dined on September 30, 2020
Overall5food5service5ambience5

I can't stop coming to this place that has fabulous food, ambiance and service!

ZC
ZiggyC
1 review
Dined on September 26, 2020
Overall5food5service5ambience5

Great view with a gorgeous sunset to set the mood.

AT
AndrewT
1 review
Dined on September 26, 2020
Overall5food5service5ambience5

Staff and food were great. I would recommend to anyone who wants a nice dinner with a great atmosphere that isn’t so noisy that you can’t have a conversation.

KW
KennethW
1 review
Dined on September 24, 2020
Overall1food5service2ambience1

We went to Level 10 to celebrate our anniversary. Initially disappointed when we sat at our table for 15 minutes without being waited on. I had to go back to the hostess table to ask for a waiter/waitress. The service after that was good and the food was excellent. This is when the embarrassment started. I gave the waitress a card to pay, and she returned to the table informing us the card had been declined. I knew this could not be correct, but gave her another card for payment. She returned a second time to say they had an issue with their payment system. After waiting an additional 45 minutes to pay, I went downstairs in search of a teller machine to pay. I went across the street to another bar and got cash, and settled my bill. It seems in this day and time, some type of redundant system would be in place for payment if the first system fails. No apologies for the inconvenience or offer to reimburse for the extra fees I incurred from the teller machine. When I made the reservation, I included a request for a special anniversary dessert. Requested dessert was not received or mentioned by anyone.

AJ
AJFOST
Nashville
12 reviews
Dined on September 23, 2020
Overall4food4service5ambience5

The food was pretty good. The crab beignets were fantastic as was the steak and baked potato I ordered. The service was also great once we were seated. The only criticisms that I would offer are that we made a reservation for 5:00pm and the doors were still closed and locked at 5:05pm. Also the BBQ shrimp was served lukewarm and while I think it had good flavor it would’ve been much better served hot. All in all our server was great and dining outdoors was beautiful.

BB
BillB
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

Our server Mitchell did a great job in answering our questions about the menu - food was delicious - it was prepared extremely well

OT
OpenTable Diner
Charleston
1 review
Dined on September 19, 2020
Overall5food5service5ambience5

Awesome dining experience and the food is amazing!!

OT
OpenTable Diner
1 review
Dined on September 18, 2020
Overall5food5service5ambience5

Great atmosphere to celebrate our wedding anniversary. Everything from service, to the food and complimentary champagne made it a meal to remember. It was the best filet I’ve had in the last 20 years.

TL
TimL
1 review
Dined on September 16, 2020
Overall5food5service5ambience5

Took my wife for her birthday. The staff was wonderful and attentive. Chef Phillips prepared us an amazing dinner.

ES
ElizabethS
Wilmington
1 review
Dined on September 16, 2020
Overall5food5service5ambience5

It was lovely. The waitress was polite and enthusiastic, the food was delicious. The restaurant was beautiful.
We will be back!

OT
OpenTable Diner
Charleston
2 reviews
Dined on September 11, 2020
Overall5food5service5ambience5

Awesome! The food was expensive but it tasted expensive so it was well worth it!! Beautiful and relaxing environment.

HL
HeatherL
1 review
Dined on September 11, 2020
Overall5food5service5ambience5

Food was amazing!!! We will definitely be back soon!

L
Lees
1 review
Dined on September 10, 2020
Overall5food5service5ambience5

Wonderful place to celebrate our Anniversary! Loved sitting outdoors and the waitstaff was perfect! Can’t say enough about the food! Awesome awesome awesome!

RL
RobertL
Charleston
1 review
Dined on September 10, 2020
Overall4food4service5ambience3

Very attentive wait staff delivering small, but tasty portions. Interesting combinations. Definitely one of the top 3 places to eat in Spartanburg (for whatever that's worth)

RW
RappyW
1 review
Dined on September 9, 2020
Overall4food4service4ambience3

My online reservation I Asked to be placed outside facing west for a sunset dinner. Wound up outside facing north.

Food was really good. I had the Scallops. Little too salty.

Other than that a really good meal.

OT
vipOpenTable Diner
Charleston
9 reviews
Dined on September 4, 2020
Overall5food5service5ambience5

Dinner was superb! Thank you for a wonderful dining experience.

OT
OpenTable Diner
1 review
Dined on September 3, 2020
Overall4food5service5ambience4

Everything was great

MB
MikeB
Charleston
1 review
Dined on September 1, 2020
Overall5food5service5ambience5

Well worth the price which I thought was reasonable for FINE dining

C
Cody
1 review
Dined on September 1, 2020
Overall5food5service4ambience5

Really cool atmosphere, with outdoor options to view downtown.

MK
MimiK
Charleston
2 reviews
Dined on August 28, 2020
Overall5food5service5ambience5

Delicious food with a great view. Highly recommend eating here. We will be back.

DB
DavidB
Charleston
1 review
Dined on August 28, 2020
Overall5food5service5ambience5

Great setting with a great view! The service from start to finish made the experience even better. The food and selections were outstanding. A great time!!

OT
OpenTable Diner
Charleston
1 review
Dined on August 28, 2020
Overall4food5service5ambience5

Great new menu. Love the changes

PM
PatrickM
Charleston
7 reviews
Dined on August 25, 2020
Overall5food5service5ambience4

Made reservations for my daughters 16th Birthday. Just the two of us. We were seated outside on a private balcony overlooking the city. Was a beautiful view, and gave us the chance to have great conversation. Their COVID prep is wonderful, and they had a Birthday Card waiting signed by the staff.
They did a thorough review of the menu, and were very pleasant. The food was amazing, and definitly the Rick Erwin standard. She Crab Soup started our meal with a crab ragoon type appetizer. They went great together. She had the Shrimp and Grits, and I had the Grouper. Although the fish was a bit overcooked, the crab topping was moist and made the entire dish delicious. We left with man bites for another meal. Staff is wonderful, welcoming and accomodating. Give this gem a try.

RR
vipRobertR
Charlotte
8 reviews
Dined on August 22, 2020
Overall5food4service4ambience5

Great views of the city and excellent food and service

JM
vipJeffM
Charleston
6 reviews
Dined on August 22, 2020
Overall4food4service4ambience5

Our reservation was @ 7:30. We were told would be about 5 minute wait. Then we were told another 10 minutes. We finally went to the bar to get a drink and take our masks off. About 8:00 we were seated. Our waitress was good but she had 6 tables and was spread thin. I got the pork shank which wasn't very warm and hardly any amount of sides.
We love the layout of the restaurant and the ambiance. We'll be back, hopefully it'll be better organized.

DL
DanielLovelace
Charleston
2 reviews
Dined on August 22, 2020
Overall5food5service5ambience5

The food, ambiance, and service were all top notch. We watched the sunset over Spartanburg from our table on the patio while enjoying 4 Courses for $45 from their Dine-Around menu. Truly, one of a kind experience and we couldn’t believe it took us this long to find our new favorite restaurant.

B
Bobalouy
Charleston
1 review
Dined on August 22, 2020
Overall5food5service5ambience5

Food and service exceptional. As expected. Will attempt to visit the other 5 venues prior to 6 September.

CG
vipChristopherG
Charleston
3 reviews
Dined on August 22, 2020
Overall5food5service5ambience5

Nice outdoor dining areas and excellent food; our first time there and enjoyed it very much

E
Eagle
1 review
Dined on August 21, 2020
Overall5food5service5ambience5

Best dinner my wife and I have had in Spartanburg. The new format is great! Thanks for changing to a real steak house.

AR
AlexisR
1 review
Dined on August 20, 2020
Overall5food5service5ambience5

How server, Mya, was amazing! The atmosphere was amazing and the food was to die for! Lastly, the drinks were so good! I had the perfectly created peach cocktail they have on the menu.

DW
DavidW
San Francisco
1 review
Dined on August 8, 2020
Overall5food5service5ambience5

Outstanding meal, great service and great time. Would return

SB
vipSteveB
Charleston
4 reviews
Dined on August 7, 2020
Overall5food5service5ambience5

Absolutely fabulous experience.
Great food served by a great staff.

FAQs

Rick Erwin's Level Ten is rated 4.6 stars by 559 OpenTable diners.

Rick Erwin's Level Ten does offer gift cards which you can purchase here https://www.rickerwins.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.