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Rick Erwin's Level Ten

4.6
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516 Reviews
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$31 to $50
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Steakhouse
Spartanburg's Finest Steak and Seafood restaurant. A Rick Erwin Dining Group restaurant located on the 10th floor of the AC Hotel in downtown Spartanburg. Rick Erwin's Level Ten offers a chef-driven menu featuring traditional steak and seafood entrees. We are located in the heart of downtown with the best panoramic views Spartanburg has to offer. Offering both indoor and outdoor seating, along with a beautiful private dining room with its own private balcony. We look forward to you experiencing Spartanburg at a new level.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 516 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.7
ambience
4.3
value
Noise · Quiet
89% of people would recommend it to a friend
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CB
ChristopherB
Charleston
1 review
Dined 4 days ago
Overall5food5service5ambience5

The food was excellent, especially the NOLA chef specialties. We had the NOLA shrimp and the "duck two ways". Katie was attentive but we were never rushed. We thoroughly enjoyed the dinner at Level Ten

TH
TimH
1 review
Dined 4 days ago
Overall5food5service5ambience5

Outstanding food and Service. Atmosphere was very nice and we had an enjoyable evening.

MS
MyraS
Charleston
1 review
Dined 6 days ago
Overall5food5service5ambience3

Food was delicious but the table we sat at was in the direct sun and sitting on one side you were blinded by the sun. This was my second time eating at Level Ten - first time was in December 2019 and the ambiance was much better in December.

TS
TamiayaS
1 review
Dined 7 days ago
Overall5food5service5ambience5

Loved it ! Perfect for date night ! Can’t wait to go back

AP
AmberP
Charleston
1 review
Dined on July 24, 2020
Overall5food5service5ambience5

My husband and I had a wonderful date night after having a new baby. The view of Spartanburg at sunset provided a beautiful atmosphere for us to enjoy our fabulous meal with incredible service. We will definitely be back soon!

N
New2us
Charleston
7 reviews
Dined on July 24, 2020
Overall4food4service3ambience3

Recommend bar and outdoors for small plates. A bit noisy for fine dining.

OT
OpenTable Diner
1 review
Dined on July 24, 2020
Overall5food5service5ambience5

Level 10 was amazing! We were attending a wedding in the area and had a break between events, and there were not many venues that could handle our large group, all dressed in formal evening attire. We were way behind schedule, so we called and they held our reservation. When we arrived, we let them know we had only 50 minutes to eat, and with our large group, that was no small task. Ashley and Kate jumped into action and promised us they could make it happen. They advised us of menu items that would be the quickest to prepare, which allowed us to relax and enjoy a worry free meal.

Those two ladies were some of the most professional servers I’ve experienced. They were funny and engaging and incredibly attentive. The food was flavorful and delicious and we were out of the door exactly like they promised. We even made it to our wedding with time to spare!

If you’re in downtown Spartanburg, whether it’s for a special occasion or simply a night out, I encourage you to try Level 10. Everything was perfect

RG
RhondaG
1 review
Dined on July 23, 2020
Overall5food5service5ambience5

This was a true fine dining experience. The service was spectacular and the food was delicious. We will definitely be going back.

RC
RobC
1 review
Dined on July 23, 2020
Overall5food5service5ambience5

Our server was awesome. Best service ever. I love the menu change.

OT
OpenTable Diner
1 review
Dined on July 22, 2020
Overall5food5service5ambience5

Great place to relax. Also, the AC Marrriott is a very nice hotel.. we will be back...

PM
PatrickM
1 review
Dined on July 22, 2020
Overall5food5service5ambience5

So much better, especially since they reworked the menu. We can't wait to go back!

AW
vipAaronW
Tampa
2 reviews
Dined on July 21, 2020
Overall5food5service5ambience5

Great service, beautiful views and fabulous food. Our whole experience was wonderful. We will be going back often.

RC
RebeccaC
Charlotte
5 reviews
Dined on July 18, 2020
Overall5food5service5ambience5

A new job celebration is why we went to Level 10. The hotel was Covid Conscious. The restaurant was amenable cautious everyone had protection and we felt comfortable as clients were spread out throughout the restaurant. We even were able to have a private patio for dining.

OT
vipOpenTable Diner
Charleston
7 reviews
Dined on July 18, 2020
Overall5food4service5ambience5

My husband and I took my mom out for her 84th birthday. We had a wonderful time. Service was excellent. The only issue with food was the okra appetizer (which I had had before and was perfect) was tough. Small pods but just tough. It had no negative bearing on the evening. Thank you for a fabulous dining experience.

T
Tammy
Charleston
4 reviews
Dined on July 18, 2020
Overall5food5service5ambience5

Our experience was great and Katie took exceptional care of us. Never disappointed with going to any of the locations.

OT
OpenTable Diner
Charleston
3 reviews
Dined on July 17, 2020
Overall5food5service5ambience5

FABULOUS!!!

Report
TH
TommyH
Charleston
1 review
Dined on July 16, 2020
Overall5food5service5ambience5

So glad they changed the menu. Food was out of this world and Ashley our server was great!!!

OT
OpenTable Diner
1 review
Dined on July 15, 2020
Overall5food5service5ambience5

The ONLY thing that would have made it perfect was if our server had been made aware the entrées on the 3 for $33 menu come with sides. Apparently the chef did not convey that information, so I ended up ordering an extra side that was not necessary. The food was excellent.

j
jessicak
1 review
Dined on July 14, 2020
Overall5food5service5ambience5

Had a nice romantic dinner. The food was delicious and the service was delightful. Nice job

OT
OpenTable Diner
Charleston
2 reviews
Dined on July 10, 2020
Overall5food5service5ambience5

Everyone was wonderful and our meal was terrific. We had a beautiful evening.

OT
OpenTable Diner
1 review
Dined on July 7, 2020
Overall5food5service5ambience5

Really nice place . Waitress was fantastic . She was really sweet and helpful.

T
Tigers
Denver
4 reviews
Dined on July 1, 2020
Overall5food4service5ambience5

Great service and venue. Food was also good. Staff did a great job with COVID precautions. Thanks

OT
OpenTable Diner
Charleston
2 reviews
Dined on July 1, 2020
Overall5food5service5ambience5

Memorable evening at Level 10. Thank you for the excellent food and service!

TR
TRosemaryM
1 review
Dined on June 27, 2020
Overall5food5service5ambience5

The best filet steak I have ever eaten. My husband had the surf and turf. He also tried the She crab soup that tasted wonderful. The only suggestion is to make the sides a little smaller or say that two people can eat them.
Aubrey was an excellent server also.

GS
GinnyS
Western NC
1 review
Dined on June 25, 2020
Overall3food4service4ambience3

Dinner took 2 an half hours. There was 3 of us and we all did 3 for $33. We were waiting 20 to 30 min between each course. The food wasn't hot and it was just ok. It is very expensive, $5 for a tablespoon of blue cheese.

M
Marie
Cincinnati
1 review
Dined on June 24, 2020
Overall5food5service4ambience5

Food was well prepared and served hot as it should be. Began with a cup of crab bisque, excellent, main entree was shrimp and grits, comparable to some of the best restaurants in Charleston (and it was a good-sized portion), finished with creme brûlée, also very good. A loaf of warm bread came with the meal and that too was delightful, crusty exterior, soft interior. Nice ambiance, good background music but not too loud, Top of the town view, tables spaced a decent way apart.

MH
MickeyH
1 review
Dined on June 20, 2020
Overall2food3service1ambience3

Service was very slow. Waited on drinks, and silver ware. Waitress was blaming the service on a table of 10 was keeping her busy. Didn't have bake potato's, so substituted with mash potato's which was already on my entree with vegetables. I did leave a $25.00 tip but our table seemed to get over looked for the night. Sorry, but for $187.00 I expected better.

JM
JeffM
Charleston
5 reviews
Dined on June 20, 2020
Overall5food5service4ambience5

The food was fabulous. The ambiance was calm. The waitress was Christina she was knowledgeable and courteous
Even though she had several tables inside and out
We'll be back.

VW
VickieW
Charleston
2 reviews
Dined on June 20, 2020
Overall3food4service3ambience3

This was not the typical Rick Erwin experience. With that being said, everything was fine. No real complaints, it was just not outstanding like we have come to except from this group. They have not been opened long and it was obvious. We will probably give them another try but will definitely wait a few months. In the mean time we will continue to visit his Greenville restaurants.

B
Bigsonny3
Charleston
1 review
Dined on June 20, 2020
Overall3food3service2ambience4

Went for a special occasion. Our first time out to a restaurant since the start of the Covid19 pandemic. We were impressed by the articles about Rick Irwin's steps to protect diners and staff and felt comfortable going again to one of our favorite restaurants. We were glad to see the staff all wearing face masks and gloves. Then our waiter showed up with his mask around his neck and no gloves. I had to ask him to wear the mask and even then it didn't cover his nose. Kind of ruined the whole night for me.
The food was just okay, onion rings were terrible (nothing like before), the She crab soup was different, but good, the chicken marsala was just okay, but nothing like chicken marsala and the scallops, cooked perfectly, were overpowered by the bacon jam. The accompanying risotto though was great.
IF we return will probably stick with the steak items.

LN
LisaN
Charleston
1 review
Dined on June 20, 2020
Overall5food5service5ambience5

Thank you! Thank you!! Thank you!!! for finally realizing Spartanburg was serious about wanting a restaurant with the same experience as Greenville without the drive down 85!!!!! This has been long overdue!!!! Our meal Saturday evening was impeccable!!! The service was top notch! There were a few little glitches with time, but hey, the menu is new, the concept is new to that restaurant, and Covid circumstances don't make ANYTHING easier!!!!! No complaints! My only suggestion is that down the road, when you get this menu down and supply chains are a little more reliable, please consider adding the seafood tower as an option to the Spartanburg menu. Excellent meal!!!! We will be back!!!!!!

OT
OpenTable Diner
Denver
1 review
Dined on June 19, 2020
Overall5food5service4ambience5

Went to check out the new menu. Food was on point. Duck was prepared perfectly. Great setting atop the AC hotel. Service was good, but it was only moderately busy.

PK
PaulK
Charlotte
3 reviews
Dined on June 19, 2020
Overall4food4service4ambience4

We were very impressed with opening weekend. The food and service was very good. The steak could have been cooked less, but overall everything was great. We will definitely be back!

AR
AmandaR
1 review
Dined on June 19, 2020
Overall2food5service5ambience2

We wanted to be on the main outdoor area but were placed in a small 3 tablet spot without a view. Table was initially broken and we were moved to a second table. Food was amazing and otherwise everything was great, mostly just disappointed to miss out on the "rooftop" experience.

BW
BarryW
1 review
Dined on June 16, 2020
Overall5food5service5ambience5

A very big improvement over the original concept. Food was very good and a positive experience overall. We will definitely be back soon.

OT
OpenTable Diner
Charleston
4 reviews
Dined on June 16, 2020
Overall5food5service5ambience5

We had a great anniversary dinner here!!

OT
OpenTable Diner
1 review
Dined on March 7, 2020
Overall4food5service5ambience5

I enjoyed everything regarding the restaurant. The only thing I would say is that I did not feel like I got a good value for the price, too expensive for the area/amount of food. Other than that, great experience and superb customer service!!

BW
BarbaraW
Charleston
2 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

Pleasantly surprised how delicious our meals were because I originally thought the menu was a bit unusual. Fir example my fish was served on top of greenbeans. But was superb

DM
DavidM
1 review
Dined on February 27, 2020
Overall4food5service3ambience5

Excellent food. Service was slow and inattentive. Not a busy night, but they were scarce.

HG
vipHilaryG
New Orleans
12 reviews
Dined on February 24, 2020
Overall5food5service5ambience5

Pretty cool being on the 10th floor to over look the city view. Everything was wonderful. The service, the food, and the atmosphere. I ordered the fish special and a salad and they were both fresh and delicious. I highly recommend this place and will definitely be back.

FAQs

Rick Erwin's Level Ten is rated 4.6 stars by 516 OpenTable diners.

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