RH Rooftop Restaurant Jacksonville

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1. BW

   BellaW

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food1service3ambience3

   Very noisy, very expensive and not very good at all. I read several one star reviews and, unfortunately, I agree. Menu is limited and dishes are not delicious. Simple fries with a bit of truffle oil sprinkled on them -$20! I expected real black truffle shavings at that price. Sides - $15-18. Seriously? A piece of farm raised salmon $36… a la carte. We also ordered broccolini, poorly cooked and dry. Fried artichokes. Tasted too sour and not delicious or appetizing. Burgers at $22 very average. Ambiance is not that great either, it’s pretty but not RH quality. It didn’t feel upscale at all. 4 of us spent $300 and came home hungry and dissatisfied. The only saving grace is the fabulous RH furniture gallery we walked through and got inspired as RH is my favorite brand that I absolutely adore it. A note for RH leadership: please fire the chef, change your menu, include charcuterie boards that will feed 4 people in abundance. ( copy Michael’s in St Augustine if you don’t know how) You have nothing on the menu that can be shared and enjoyed. Please bring out curated items. RH restaurant is NOT on RH level and is hugely disappointing and dissatisfying. Will not go back to the restaurant and wouldn’t recommend to anyone. I’ll take Hawkers over it, any time. And this is coming from RH biggest fan. Yikes.
   

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2. OT

   OpenTable Diner

   Jacksonville

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food1service2ambience5

   Waited a year before we tried this - simply put save your $ better high end restaurant choices - below average food with a nice view
   

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3. B

   Bkksks

   Jacksonville

   8 reviews

   vip
   5.0

   8 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   We love going to the restaurant at RH. The food is always impeccable, as is the service. The wine list is definitely a step above the normal restaurant fare and it’s worth paying for outstanding food, wine and service. We have never been disappointed and have been frequent guests since their opening. The ambiance is a bonus.
   

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4. SS

   SandraS

   Atlanta Metro

   4 reviews

   vip
   1.0

   4 reviews

   Dined 5 days ago

   overall1food3service2ambience3

   The previous reviews highlighting the exorbitant prices of this restaurant are completely accurate. The menu is incredibly limited, although I must admit that the chicken was well-cooked, albeit priced at a staggering $39. On the other hand, my partner's salmon was simply prepared, without any accompanying sides, and it cost over $40. The so-called "appetizer" meant for the entire table consisted of a mere four pieces of dry, tasteless bread, one burrata, and a handful of roasted peppers. It was nearly inedible. To make matters worse, a glass of wine was priced at $19 or more. The supposed "ambiance" of the restaurant is nothing more than a large, noisy room that strongly resembles a school cafeteria. What's even more disappointing is the fact that this restaurant is situated on top of a Restoration Hardware store (RH). Overall, it was a complete letdown..
   

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5. OT

   OpenTable Diner

   Jacksonville

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food5service1ambience3

   The waiter is horrible she doesn’t know how to serve the customer at all other than that I just love the food
   

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6. NK

   NinaK

   Jacksonville

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience4

   If the music was in volume 10 for example (of 10), it needed turning down to 7. Hard to hear waiter at the end of the table but who was speaking properly. (I have normal unimpaired hearing) Food is fantastic. Ambiance unique but too loud for upscale. Would have been better to have maybe 2 more choices per menu section.
   

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7. SS

   ShirleyS

   Jacksonville

   9 reviews

   3.0

   9 reviews

   Dined 5 days ago

   overall3food2service5ambience5

   I cannot believe I invited my friends to celebrate one of them’s 76th Birthday 🥳 and were then told by them that the place is over rated and under performing. I had to agree with them. We all ordered our beverages and entrees and then waited a good long while for our meals to arrive! The crispy artichoke dish was good and only two of us ate it. When the entrees arrived we were more than ready to eat. Two of us ordered the Caesar salad with different additions. What we received was a poor excuse for a $30 + salad! All of the lettuce was either yellow or white with rusty edges! Nothing green about it and it was served on a flat white luncheon plate. Perfectly sad looking. The waiter had completely disappeared and was no where to be seen. I ate my slim piece of salmon, wand took a couple of bites of the lettuce.which was nicely cooked and seasoned. The lettuce was limp and very unedible. When the waiter finally came to clear the table, he saw my untouched salad and asked if I wanted it boxed to take home. I replied “certainly not!” A restaurant that charges such outrageous prices for romain lettuce that has zero green in it should be ashamed of itself. I would like you to tell whoever it is in the kitchen that lettuce, especially Caesar salad needs to be made with crisp GREEN Romain, not these sad yellow leaves that are devoid of any nuitrition or color! I am horrified you were asked to serve us this. It should have been thrown away.” He looked startled. We certainly enjoyed our time together and my friends were very gracious as they had been curious about what to expect. They left laughing and said they were glad that I was paying the bill and had saved them the experience of being eager to ever come again.
   

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8. OT

   OpenTable Diner

   New York Area

   4 reviews

   vip
   4.0

   4 reviews

   Dined 5 days ago

   overall4food2service4ambience5

   Overpriced and average quality food but good ambiance. Better place for drinks vs food.
   

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9. DC

   DonC

   Phoenix

   10 reviews

   vip
   2.0

   10 reviews

   Dined 6 days ago

   overall2food3service4ambience3

   Most overpriced restaurant I have ever been to. Burger was $33, water (still) was $9. Total for 3 glasses of wine, 2 apps and a burger and another entree was $250 including tip.
   

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10. OT

    OpenTable Diner

    Orlando

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food5service5ambience5

    Delicious food and wonderful service but a hit on the pricey side
    

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11. B

    Booker

    Washington DC

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    My boyfriend and I LOVED this place! The food and ambiance were everything! Our server Erica was amazing as well. The place is a whole vibe. Whenever I’m back in Jacksonville or in another location with this restaurant, I will be there!
    

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12. CB

    CarrieB

    Jacksonville

    7 reviews

    2.0

    7 reviews

    Dined 6 days ago

    overall2food3service2ambience2

    The food was good and the atmosphere was nice. While the food was good it was way overpriced. When booking the reservation we were told multiple times about the dress code. It’s not enforced. There were people in jeans/shorts/t-shirts/hats. Kind of irritating. Refills are not unlimited on the soda… the waiter should advise if that.
    

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13. SR

    SonnyR

    Jacksonville

    37 reviews

    vip
    5.0

    37 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Another excellent Lunch celebration at RH Rooftop !!
    

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14. OT

    OpenTable Diner

    Tallahassee

    2 reviews

    3.0

    2 reviews

    Dined 6 days ago

    overall3food3service2ambience5

    Atmosphere is great. Waitress and service was below average. Food was good but overpriced and not worth the value.
    

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15. DR

    DestinyR

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    The food was amazing! The food runners and hostesses were so helpful! And we received a written letter for our anniversary! We had an amazing experience and will definitely be back!
    

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16. OT

    OpenTable Diner

    Jacksonville

    22 reviews

    vip
    5.0

    22 reviews

    Dined on May 22, 2023

    overall5food5service5ambience5

    Amazing experience. My husband and I felt very special on our 19th wedding anniversary. Can’t think of a more beautiful place to have celebrated that occasion!
    

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17. MJ

    MJMiller

    Jacksonville

    37 reviews

    vip
    5.0

    37 reviews

    Dined on May 21, 2023

    overall5food5service5ambience5

    Everything was great except the music! It’s always the same bad music every time we go there. Please please please change it to something great! It’s just so annoying!!!!
    

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18. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food5service5ambience5

    I was here for my birthday, I had so much fun. The waiters were kind and moved quickly. The lobster roll was amazing!!
    

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19. SD

    ShakurD

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food5service5ambience5

    It was amazing waiter was amazing everything abt the restaurant was amazing!
    

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20. SG

    SusanG

    Greensboro

    33 reviews

    vip
    5.0

    33 reviews

    Dined on May 18, 2023

    overall5food5service5ambience5

    Very nice atmosphere. Delicious food. A little pricey for being a la carte. Wine list extensive but also pricey for only receiving 5 oz.
    

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21. GR

    GREGORYS

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on May 16, 2023

    overall3food5service4ambience2

    The noise level was much too high. We were seated next to another group when there was plenty of open space around us.
    

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22. M

    Mikeb

    1 review

    5.0

    1 review

    Dined on May 15, 2023

    overall5food5service5ambience5

    Went here for mother's day. Sunset through the glass was a wonderful ambience.
    

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23. AC

    AlisonC

    Jacksonville

    4 reviews

    5.0

    4 reviews

    Dined on May 14, 2023

    overall5food5service4ambience5

    The restaurant is beautiful and very different than anything in Jax. It is expensive, so be prepared for that. It is a place to splurge when you want to celebrate or reward yourself or others by going someplace special.
    

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24. r

    reneec

    Jacksonville

    3 reviews

    3.0

    3 reviews

    Dined on May 14, 2023

    overall3food3service5ambience5

    1st time going. The ambiance was great, but the menu prices for what you get don't align. $20 for a mimosa. I figured Mothers Day, you would have something special on the menu but not the case. Not sure if I'll back.
    

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25. GP

    GaryP

    Jacksonville

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    overall4food4service5ambience5

    I went to RH Rooftop for the first time this Mothers Day. Food was very good, but Very Pricey! Wish there was more to choose from on the menu.
    

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26. F

    Foodie4

    Jacksonville

    9 reviews

    vip
    5.0

    9 reviews

    Dined on May 14, 2023

    overall5food4service4ambience5

    Such a beautiful space! The best place for celebrations - I wish the menu was bigger, but everything is tasty. My mom had a great Mother’s Day! The hostess was not very nice that day, but they are usually fantastic. Isaac was our server and he was wonderful.
    

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27. A

    Angela

    1 review

    2.0

    1 review

    Dined on May 14, 2023

    overall2food2service3ambience3

    Overpriced for no reason. Nothing really special about the food or presentation. Not really much to choose from and it’s à la carte. Nice scenery though. They definitely need to add specialist to their menu whether it’s a special dish or buy two for price of one on drinks and have happy hour. I wouldn’t recommend it.
    

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28. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on May 14, 2023

    overall5food5service5ambience5

    Great staff. Great food. A tad pricey, but very good.
    

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29. OT

    OpenTable Diner

    Jacksonville

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food4service5ambience5

    We had a great time. The staff was amazing. The dessert menu options can use some additional item. It was shocking the did not offer crème bûlèe.
    

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30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 13, 2023

    overall5food5service5ambience5

    Best food ever!!! Loved the entire vibe and will be back soon!
    

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31. OT

    OpenTable Diner

    Jacksonville

    1 review

    4.0

    1 review

    Dined on May 12, 2023

    overall4food3service5ambience4

    1st time visit to RH. Love the atmosphere. Some of the tables are kinda close tho as my husband needed to move to allow a mom to get her daughter out of a high chair. (high chairs looked pretty comfy compared to most other restaurants). Our server, Isaac, was great and had some personal suggestions for menu items. We had the Bourgogne cheese app with fruit and warm bread, shaved vegetable salads (not a fan), the charred ribeye (cooked perfectly), charred broccolini (probably wouldn't order again), and potato puree (the butter on top is SO GOOD).. Unlike most "pureed potatoes" these were very tasty. Overall the food was good, service and atmosphere were great!
    

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32. OT

    OpenTable Diner

    Jacksonville

    1 review

    4.0

    1 review

    Dined on May 12, 2023

    overall4food4service4ambience5

    Prices have continued to increase to what I feel is absurdly high. $20 for a burger. $34 for a prime beef sandwich. I get that its a nice restaurant but come on.
    

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33. MK

    MichelleK

    Jacksonville

    5 reviews

    3.0

    5 reviews

    Dined on May 11, 2023

    overall3food5service2ambience5

    The food is very good but the service was slow and it is very expensive for what you get. I do not understand why a restaurant of this size and caliber doesn't serve cocktails. They only have wine and a handful of beer choices. Very disappointed in the service and the fact there are no cocktails.
    

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34. DK

    DjKevinTos

    1 review

    5.0

    1 review

    Dined on May 11, 2023

    overall5food5service5ambience5

    We had an unbelievable brunch at RH this week. Were greeted as soon as we arrived, plenty of parking. Seating right away with our open table reservation. Service was impeccable we took all their recommendations for drinks and food and they were beyond delicious and beautiful. We will be back, highly recommend
    

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35. JH

    JamesH

    Baltimore

    3 reviews

    5.0

    3 reviews

    Dined on May 11, 2023

    overall5food5service5ambience5

    Celebrating an early Mother’s Day and two birthdays! Superlative customer service, completely delicious lunch (those fried artichokes!), elegant and luxurious atmosphere. We’ll be back….
    

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36. LA

    LyndsayA

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on May 11, 2023

    overall5food5service5ambience5

    One of my favorite spots in Jax for any special event! Took my mom for Mother’s Day, and we had the best time. Our server, Katrina, was delightful and added to our fabulous experience. :)
    

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37. OT

    OpenTable Diner

    Baltimore

    6 reviews

    vip
    2.0

    6 reviews

    Dined on May 10, 2023

    overall2food2service5ambience5

    The service was great but I will not be going back. Unfortunately they only serve wine, mimosas, and Bellinis and a very limited menu. This may not be an issue but they should post that they don’t have other alcoholic drinks. It was beautiful but really strange without the ability to order what beverage you want. The place would be packed with a full bar and larger menu. Also, don’t get the ribeye, nothing but fat and the only choice for steak.
    

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38. MP

    MelindaP

    Jacksonville

    7 reviews

    5.0

    7 reviews

    Dined on May 9, 2023

    overall5food5service5ambience5

    My usual Arugula Salad with shrimp was wonderful as usual. My guest enjoyed this as her first visit as well.
    

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39. OT

    OpenTable Diner

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined on May 7, 2023

    overall5food5service5ambience5

    Great job by my waitress Katrina!!!! The food and the ambiance were amazing!
    

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40. CL

    CharlesL

    1 review

    3.0

    1 review

    Dined on May 7, 2023

    overall3food3service5ambience5

    My wife and I chose RH Rooftop to celebrate our 46th Wedding Anniversary. We were excited about the experience. The staff was excellent, very professional, informative and courteous. Seating was comfortable and the ambiaince was warm and somewhat romantic for the occasion. Our meals were presented attractively from the kitchen but the taste was lacking the quality we read in the reviews and what we anticipated. I had the broiled salmon with fries and my wife had the 16 oz steak with a small salad. Her steak was overcooked and somewhat dry, my salmon was just ok but the fries were awesome. We tasted from each others meals and have the same opinion. Actually, we should have mentioned our disappointment to Steven (our server) but did not. I visited the shop downstairs and the restaurant area, with another couple, when you opened initially, but we did not stop in the restaurant. Our plan was to make reservations and come back but now having second thoughts. Thanks for the opportunity to provide feedback Charles McInnis
    

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