Revel

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1. SD

   StephenD

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Food was great and so was the service - was happy that we went there for Sunday brunch.

   Report
2. KM

   KelliM

   Pittsburgh

   1 review

   1.0

   1 review

   Dined on March 12, 2023

   overall1food1service1ambience2

   Waited long for food; wait staff not efficient; wait staff and manager argued in front of customers; The only plus is that we didn't have to pay for meals due to the poor service.

   Report
3. JE

   JEANNEB

   Pittsburgh

   5 reviews

   5.0

   5 reviews

   Dined on March 11, 2023

   overall5food5service5ambience5

   Always our go-to breakfast spot when in Pittsburgh! Delicious food, great service and a lovely ambience.

   Report
4. S

   Staceyy

   1 review

   5.0

   1 review

   Dined on March 11, 2023

   overall5food5service5ambience5

   We are so grateful for the staff to make our party of 14 welcome and provide wonderful service. Everyone was friendly and our meals were excellent! Also, the drink specials were outstanding! We will definitely be back.

   RevelResponded 6 days agoThank you for taking a moment to share your experience with us! We are elated to hear that you enjoyed your time with us and even more elated we were able to start your day off right. We hope to welcome you back soon!

   Report
5. OT

   OpenTable Diner

   Pittsburgh

   1 review

   vip
   1.0

   1 review

   Dined on March 11, 2023

   overall1food1service1ambience1

   The restaurant was closed when we arrived. No sign on the door explaining why they were closed. They even called me on Monday to confirm my reservation.

   Report
6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on February 18, 2023

   overall5food5service5ambience5

   It was great!

   RevelResponded on February 22, 2023Lovely! Thank you for taking a moment to share your experience. We hope to welcome you back soon :)

   Report
7. DL

   DebbieL

   New York Area

   6 reviews

   5.0

   6 reviews

   Dined on February 18, 2023

   overall5food5service5ambience5

   The service was wonderful and the food was amazing! I loved the variety in the choices. There were three of us and each one thought out dish was the best!

   RevelResponded on February 22, 2023Thank you DebbieL! We are so elated to hear that you enjoyed your experience with us. We highly appreciate you for taking the time to share your experience with us. We hope to welcome you back again soon.

   Report
8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on February 5, 2023

   overall5food5service5ambience5

   Took my girlfriend out for a brunch date it was our first time at Revel and it was amazing the food and service was great I enjoyed my time and the mimosas was wonderful

   RevelResponded on February 7, 2023Thank you for taking a moment to share your experience with us! We are elated to hear that you enjoyed your time with us! We cannot wait to welcome you back soon :).

   Report
9. F

   412Foodie

   Pittsburgh

   62 reviews

   vip
   5.0

   62 reviews

   Dined on February 4, 2023

   overall5food5service4ambience5

   Wife and I had a great brunch at revel today. They are currently rebuilding their staff and kitchen but seems like they are making great progress with training. Service was really solid and the food was great! Wife and I had a wonderful time and some great mimosas Great music playlist and it seems like downtown is coming back! Can’t wait to come back when they open for dinner in a couple weeks!

   RevelResponded on February 7, 2023Thank you for taking the time to share your wonderful experience with us! Its reviews like yours that mean the absolute world to us. We sincerely appreciate your patience with us during this time of reconciliation and cannot wait to welcome you back for dinner in a few weeks!

   Report
10. b

    brunchbunch

    West Virginia

    15 reviews

    vip
    4.0

    15 reviews

    Dined on January 29, 2023

    overall4food3service3ambience4

    We celebrated a "family day" with brunch. Food OK. Lots of dishes comprised of "bread." Difficult for a GF diet. Not a lot of choices for children. Service OK, but servers spread thin as in all restaurants. We had to request refills/warmups on our coffee. I'd go back but probably not for brunch.

    RevelResponded on January 30, 2023Hi! Thank you for taking a moment to share your experience with us! Its comments and feedback like yours that means the most. We appreciate the complete honesty as we use your feedback to evolve into better versions of ourselves.

    Report
11. ST

    SharonT

    Pittsburgh

    6 reviews

    1.0

    6 reviews

    Dined on January 24, 2023

    overall1food1service1ambience1

    We had an open table confirmed reservation and the restaurant was closed. You need to fix this!!!!

    Report
12. S

    Susan

    Pittsburgh

    9 reviews

    vip
    3.0

    9 reviews

    Dined on January 1, 2023

    overall3food5service2ambience3

    The food was very good but the service was extremely slow.

    Report
13. E

    Ed43938

    Pittsburgh

    15 reviews

    2.0

    15 reviews

    Dined on December 31, 2022

    overall2food2service1ambience4

    Extremely slow and poor service. Food was nowhere near worth the price. This was not the experience we have had at Revel in the past. Took 17 minutes before we had received water. The server could only handle one issue with one table at a time. Took 25 minutes, and three requests, to get our bill. There was no teamwork with servers and no quality check by management. Even had to ask a food runner for silverware. They ran a limited menu, with both parties at the table having the exact same thing. The steaks came out at two different wellness. There was nothing special to qualify the menu price. Can’t say I would return to Revel.

    Report
14. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on December 31, 2022

    overall4food4service2ambience5

    Reserved for NYE.. we arrived at 5pm and was seated quickly. Was given the menu and drink list by hostess. We sat there 15 minutes before waitress acknowledged us. With being a holiday evening there was several empty tables so it was busy yet. Ordered our drinks and food at the same time. Our salad came before the drinks. I asked for my water to be filled twice and it never happened. Entree was amazing wish there was more. We sat there without drinks once again and decided we were going to go elsewhere. Took 20 additional minutes to even get our check. Had the credit card ready to hand her and she walked away.

    Report
15. n

    notimpressed

    Pittsburgh

    3 reviews

    2.0

    3 reviews

    Dined on December 21, 2022

    overall2food2service4ambience3

    helpings were much too big and the food was not very tasteful.

    Report
16. PD

    PghDiner

    Pittsburgh

    12 reviews

    vip
    4.0

    12 reviews

    Dined on December 21, 2022

    overall4food5service3ambience3

    WARNING: Refuse to be seated by the door in the winter. You will freeze! We had a reservation and the place wasn’t crowded. They may not have had enough servers to cover all sections. Pros: Most of our food was delicious. I recommend the corn puppies. You receive a generous portion. I wisely opted to make mine my entree. Most of the staff was friendly. Cons: Our server was sullen. From our table, I had a clear view of the host snacking on Cheetos. Her coat and bag were visible behind her station. I got sick overnight. I don’t know if something just didn’t agree with me or if there was something was wrong with the food.

    RevelResponded on December 29, 2022We cannot thank you enough for taking the time to share your experience with us! Its comments like yours that are so incredibly helpful to us on our journey of becoming better versions of ourselves. Your feedback will be passed along to my team in order to pursue this journey precisely. We hope to welcome you back after the New Year!

    Report
17. OT

    OpenTable Diner

    Pittsburgh

    1 review

    3.0

    1 review

    Dined on December 17, 2022

    overall3food2service2ambience3

    Greeted promptly and sat on time with our reservations. Very industrial/contemporary environment. The menu was definitely lacking in options and the food (brisket, shaved Asparagus, rice pilaf) were all very bland and brisket was over cooked/smoked. Good location for casual meeting friends at the bar, but not sure about attending for a “good dinner”.

    RevelResponded on December 20, 2022Thank you for you feedback as it does mean the world to us. Your comments will be passed along to my team in order to evolve into better versions of ourselves for our future guests, including hopefully you :).

    Report
18. OT

    OpenTable Diner

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Amazing food. Great portions. Will definitely be back again soon.

    RevelResponded on December 20, 2022Thank you! We sincerely appreciate your comments. We can't wait to welcome you back!

    Report
19. OT

    OpenTable Diner

    Pittsburgh

    1 review

    2.0

    1 review

    Dined on December 16, 2022

    overall2food2service2ambience4

    Food has really Gone downhill from a few years ago Brussels app was the highlight $42 Ribeye was thin and just not very good Some type of brisket app was awful, as was burrata app Food was served out of order Apps > 2 minutes later entree > 10 minutes later salad Just stick to drinks and maybe a burger for a meal if you are forced to go There are so many better options in the area to dine

    RevelResponded on December 20, 2022Thank you for taking the time to share your experience with us! Your feedback is noted and will be passed along to my team in order to better ourselves. We would love to invite you back in the beginning of 2023 as Revel will be undergoing some changes :).

    Report
20. MA

    MaryAnnS

    Pittsburgh

    1 review

    vip
    4.0

    1 review

    Dined on December 15, 2022

    overall4food4service5ambience4

    Food is always interesting. Waitstaff is very attentive and pleasant.

    RevelResponded on December 20, 2022Thank you for your feedback, MaryAnn! We are so glad you enjoyed your visit.

    Report
21. SM

    SusanM

    Pittsburgh

    7 reviews

    vip
    3.0

    7 reviews

    Dined on December 13, 2022

    overall3food2service2ambience3

    Food was bar food average. Staff was overwhelmed as many other restaurants are experiencing. They tried.

    RevelResponded on December 20, 2022We genuinely appreciate you for taking a moment to share your experience with us as well as your honesty and patience :). We hope to welcome you back again soon!

    Report
22. PK

    PamK

    Pittsburgh

    3 reviews

    5.0

    3 reviews

    Dined on December 12, 2022

    overall5food4service5ambience4

    Nice place to dine. A bit pricy but it's more about the location.

    RevelResponded on December 20, 2022Thank you, Pam! We appreciate the honest feedback and hope to welcome you back soon :)

    Report
23. OT

    OpenTable Diner

    Philadelphia

    1 review

    1.0

    1 review

    Dined on December 12, 2022

    overall1food1service1ambience1

    The entire experience was poor and I would not recommend. The food was the worst I have ever experienced. I had tortellini soup and it tasted like old frozen pasta and broth with no seasoning or taste. Also had the margarita pizza which was store bought pizza shell that was not even heated up with cut up tomato and cheese that tasted past date. Many items on the menu were not available and the wait staff was uninformed and kept making apologies. It felt like they had people in the kitchen that don’t know how to cook and wait staff that was embarrassed. I was amazed that they were associated with the Hilton Hotel next door which usually has great service. You are better off getting chips or a snack across the street at the CVS than wasting your money here.

    Report
24. LJ

    LJPitt

    Pittsburgh

    31 reviews

    vip
    5.0

    31 reviews

    Dined on December 11, 2022

    overall5food5service5ambience5

    Restaurant is convenient to downtown activities. Pleasant atmosphere, efficient service and high quality food,

    RevelResponded on December 20, 2022Thank you! We are so glad you enjoyed your visit with us, and we hope to welcome you back again soon :)

    Report
25. LM

    LiaraM

    Pittsburgh

    9 reviews

    vip
    5.0

    9 reviews

    Dined on December 11, 2022

    overall5food5service5ambience5

    Our food was amazing 👏🏽 I truly had no problems or complaints! I'll be back again

    RevelResponded on December 12, 2022Thank you so much Liara! We cannot wait to welcome you back.

    Report
26. N

    Nan231

    Pittsburgh

    38 reviews

    vip
    3.0

    38 reviews

    Dined on December 11, 2022

    overall3food3service3ambience3

    We have been here many times. Dinner, brunch , drinks … this time was brunch. We waited at the front to talk with someone over 10 minutes. Quite busy as it was a Steeler home game. Still had a wait after we talked with someone before we got a table even with reservations. Once at the table it was another 10 minutes for drinks. Everyone was quite nice and there were a lot of employees about but service was slow. We couldn’t figure out the problem. We had a table of four. I ordered gluten-free shrimp and grits ( the only gluten free item on the menu). Which was good. Drinks were great. Overall food was good. Maybe a bad day to have brunch

    Report
27. MO

    MikeO

    Pittsburgh

    1 review

    1.0

    1 review

    Dined on December 10, 2022

    overall1food1service2ambience3

    we were sat for dinner at 930 (when our reservation was). Told the kitchen closed at 10 and to make any selections rather quickly (which was fine - understandable). Looked at the menu for 3-4 minutes and were told kitchen was already closed.

    RevelResponded on December 12, 2022Mike, we are genuinely so sorry to hear about this experience you had with us. Your comments will be passed along to my team in order to correct our mistakes and learn from it. We hope you give us a second chance soon in order to make it up to you!

    Report
28. SM

    StephenM

    Philadelphia

    1 review

    4.0

    1 review

    Dined on December 8, 2022

    overall4food4service4ambience4

    This is our second visit to Revel, the first one being more than a year ago. The menu was interesting and the food excellent. The staff is upbeat and fun. We have a great time.

    RevelResponded on December 8, 2022Thanks for coming back, Stephen! We are so glad you enjoyed your second experience with us. Maybe we can welcome you back for a third time :)?

    Report
29. J

    Jessica

    Pittsburgh

    9 reviews

    1.0

    9 reviews

    Dined on December 4, 2022

    overall1food1service1ambience3

    Server forgot drinks, forgot a meal, and never refilled waters, until we asked 3x. Never apologized and sat at the counter of the kitchen with her back towards the tables the entire time. Brisket was so fatty it was inedible and the other 2 meals were room temperature. We had to have the manager come over who apologized but seemed not to care and had no excuses. Another table beside us was never given silverware to use and after they were done eating 2 more missing meals came out as they were trying to pay the bill. The restaurant was only half full. Seems server was not trained and didn’t care. Cooks were okay putting cold and inedible food out. And manager didn’t seem to be worried about this. As someone who has worked in the food industry, this visit was a complete embarrassment to the food industry, everything you’re told not to do they did. We will never return.

    RevelResponded on December 5, 2022Thanks for taking a moment to share your experience with us. We deeply apologize for these inconveniences as they are MAJOR and is the complete opposite of what REVEL is all about. We have taken notes on your feedback and will be using it to evolve into better versions of ourselves. Once again, we are so very sorry for this and genuinely hope to receive a second chance here in the near future.

    Report
30. OT

    OpenTable Diner

    Pittsburgh

    16 reviews

    1.0

    16 reviews

    Dined on December 3, 2022

    overall1food4service1ambience3

    Ugh... the food, when we FINALLY got it, was really good. Service? There was none. 20 minutes after ordering our drinks, we asked the floor manager, if she could check the bar to see if our drinks were ready. We also had to ask for water refills. We didn't order appetizers and it still took an hour to get our entrees. We had to eat quickly to make our event. You would think that a reservation 1.5 hours before the show would be enough time - barely. The waitress delivered the wrong bill AND credit card to our table. We had to ask for our bill. We had to ask and wait for to go containers. When we did get them, she brought two containers and only ONE lid. But yes, the food was delicious and the portions were plenty. Sadly though, this is not the kind of experience we want to reward with repeat business. They seemed to have plenty of staff but they were all standing around doing nothing. Very disappointing.

    RevelResponded on December 5, 2022Oh no, we are so sorry for this as these are MAJOR inconveniences. Your comments and feedback are noted as they will be passed along to my team in order to become better versions of ourselves. We thank you again for taking the time to share about your experience with us. We hope to receive a second chance soon!

    Report
31. LB

    LindyBelindy

    Pittsburgh

    7 reviews

    vip
    3.0

    7 reviews

    Dined on December 3, 2022

    overall3food5service3ambience3

    I really want to like this restaurant! The food is delicious (except for the pickled green beans). However they are so short staffed that we waited over 20 minutes before a server came to the table. We had show tickets so we ordered right away and waited and waited. They brought everything at the same time, appetizers, salads and entrees. Needless to say there was no room on the table top. The server tried, she really did. She kept apologizing, we could see how backed up they are. I would not go if I was in a hurry.

    RevelResponded on December 6, 2022Oh no! I am so sorry that you had to encounter these inconveniences!! We deeply apologize and genuinely appreciate you for taking the time to give us feedback regarding your experience with Revel! We hope to receive a second chance here soon in order to make it up to you.

    Report
32. OT

    OpenTable Diner

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on December 2, 2022

    overall5food5service4ambience5

    Everything was very good.

    RevelResponded on December 5, 2022Thank you so much!

    Report
33. NB

    NatalaeB

    1 review

    1.0

    1 review

    Dined on November 26, 2022

    overall1food3service1ambience3

    We had a reservation and when we arrived, we waited 10 minutes to be greeted. They actually made two people, who were eating move to accommodate our part of six, and the put us in a table that was open the entire time. When seated, we waited another 15 minutes until we were greeted by the waitress. She took drink order and we ordered appetizers. The appetizers showed up 10 minutes later, but we did not have utensils. After 15 minutes, we got up and got our own utensils and napkins… and oh… still no drinks!!!! By the time we finally got our drinks, I am afraid to say I was livid. I managed restaurants, waited tables and bartended, this was the most unorganized place! The excuse from the waitress was that they were shorthand…. Okay, but there were 4 other waitstaff and only 6 tables…. I was disappointed! We did not order entrees…. The Brussels sprouts were delicious. The kitchen was not backed up at all. We probably would have received our food in a timely order, but I was not ready to try. We waited so long that i called and got in to Pizzaiolo Primo, which had great service and great food.

    Report
34. RH

    RaymondH

    1 review

    5.0

    1 review

    Dined on November 22, 2022

    overall5food5service4ambience4

    We had dinner there, The food was amazing, the host with the Bear/ balloon tattoo was amazing, he was spot on. the place is great. The bathrooms were so nice and clean. Over all we will absolutely recommend this place and will be back.

    RevelResponded on November 30, 2022Thank you so much for taking the time to share your experience with us Raymond! Your feedback will most definitely be passed along to my team and taken into consideration in order to evolve into better versions of ourselves for our future guests, including you :). We can't wait to welcome you back again soon!

    Report
35. F

    412Foodie

    Pittsburgh

    62 reviews

    vip
    5.0

    62 reviews

    Dined on November 21, 2022

    overall5food5service5ambience5

    A very nice date night in the city. The drinks and apps were great!

    Report
36. BM

    BonnM

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience4

    I love Revel. The food is always exceptional, and the service is the best I have ever experienced. Only issue I have is that it is SO LOUD. It would be nice if that could be brought down a couple of decibels, but even if that doesn't happen, I will keep going there and highly recommending it. Thanks Revel!!

    RevelResponded on November 30, 2022Thank you so much for taking a moment to share your experience with us! We appreciate you and cannot wait to welcome you back again soon :).

    Report
37. OT

    OpenTable Diner

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience4

    Light up night event gathering - Justin/Steven was an excellent waiter

    RevelResponded on December 1, 2022Thank you! So glad you enjoyed your eveniung :). Come back again soon!

    Report
38. CW

    CherW

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on November 19, 2022

    overall5food4service5ambience5

    We ate at Revel prior to attending a show downtown. We were seated promptly and our service was great!

    RevelResponded on November 30, 2022Thank you so much Cher! Come back again soon :)

    Report
39. OT

    OpenTable Diner

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on November 18, 2022

    overall5food5service5ambience5

    Great food and service!!

    RevelResponded on December 5, 2022Thank You!

    Report
40. OT

    OpenTable Diner

    Pittsburgh

    1 review

    vip
    1.0

    1 review

    Dined on November 17, 2022

    overall1food1service1ambience2

    Had a terrible experience here celebrating a birthday with friends. The waitress was rude and disinterested. She could not help when I asked about gluten free food and would not help. I ahead told me to eat a salad. Our food took forever despite the restaurant being empty. One of our friends almost had to leave before her food came because it took so long. 2 hours after lung I got violently ill… my salad was cross contaminated with gluten and I am assuming the waitress didn’t relay that I had celiac to the kitchen. The food was subpar also. Will never ever go back here again.

    Report