Restaurant Kato

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1. EK

   ElisaK

   Ottawa

   6 commentaires

   5.0

   6 commentaires

   Y est allé le 27 mai 2023

   overall5food5service5ambience4

   Excellent food, fabulous service. Will definitely be returning.
   

   Restaurant KatoA répondu il y a 6 joursThank you Elisa for your fantastic review! We're delighted to hear that you enjoyed the excellent food and received fabulous service!
   

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2. MC

   MelissaC

   Ottawa

   4 commentaires

   3.0

   4 commentaires

   Y est allé le 25 mai 2023

   overall3food3service2ambience3

   Waited a long time to get served even water upon arriving, service was slow even though the restaurant was not full. Went to the bar for drinks after Dinner, no service at all, completely ignored by barman... disappointed by the experience
   

   Restaurant KatoA répondu il y a 5 joursHi Melissa, we apologize for the delay in service and the lack of attention you experienced during your visit. This is not the level of service we strive to provide. We appreciate your feedback and will address these issues with our team to ensure improvements. We hope you will give us another chance to exceed your expectations in the future.
   

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3. FL

   FrancoisL

   1 commentaire

   4.0

   1 commentaire

   Y est allé le 25 mai 2023

   overall4food5service3ambience5

   Food was excellent! Service was very good until we got our main dish. Waiter did not come back to fill our glasses. We waited a long time before she got back to us so we can ask for the dessert card. Finally it was too long before she came back to get our order so we had to ask someone else to get our bill. If it wasn’t for the long wait, we would have given 5 stars. Would definitely come back.
   

   Restaurant KatoA répondu il y a 6 joursThank you François for your feedback and for highlighting the excellent food and initial good service at our restaurant. We apologize for the lapses in service during your main course. We appreciate your understanding and will address the issue to ensure a smoother experience in the future. We hope to have the opportunity to serve you again and provide you with a five-star experience.
   

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4. AL

   AmandaL

   Toronto

   4 commentaires

   5.0

   4 commentaires

   Y est allé le 20 mai 2023

   overall5food5service5ambience5

   Followed on instagram which made us go. Outstanding waitress, portions were superb. Had 6 items, all mouth watering. Beautiful resto. Will definitely be going back.
   

   Restaurant KatoRépondu le 23 mai 2023Thank you for your kind words Amanda and for choosing our restaurant! We're delighted to hear that you enjoyed the outstanding service, superb portions, and mouth-watering dishes. We look forward to welcoming you back again soon for another exceptional dining experience.
   

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5. OT

   OpenTable Diner

   Orlando

   3 commentaires

   4.0

   3 commentaires

   Y est allé le 19 mai 2023

   overall4food5service3ambience5

   Amazing food, but I booked for a group of 12 well in advance and we had only one waiter for our table. Orders were missed. Drinks took longer than necessary. But they were so nice and did their best. Young staff.
   

   Restaurant KatoRépondu le 23 mai 2023Thank you for your feedback. We apologize for any inconvenience you experienced during your visit. We appreciate your understanding regarding the service issues with a large group. We will take your comments into consideration and work towards improving our service in the future. We hope to have the opportunity to serve you again.
   

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6. ML

   MichelineL

   1 commentaire

   3.0

   1 commentaire

   Y est allé le 13 mai 2023

   overall3food4service3ambience2

   Très satisfaite de la nourriture, le service un peu lent à cause de l’achalandage Mais très bruyant, musique trop forte. Difficile de converser.
   

   Restaurant KatoRépondu le 16 mai 2023Bonjour Micheline, nous vous remercions d'avoir partagé votre expérience avec nous. Nous prenons en compte vos commentaires concernant le service et le niveau sonore. Votre feedback est précieux pour nous, et nous travaillerons à améliorer ces aspects. Nous espérons avoir l'opportunité de vous accueillir à nouveau dans un environnement plus calme pour une expérience encore meilleure. Merci de votre visite.
   

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7. CB

   ChristianeB

   Ottawa

   3 commentaires

   4.0

   3 commentaires

   Y est allé le 13 mai 2023

   overall4food4service4ambience4

   Restaurant avec une ambiance festive tout en étant sobre. Nous avons aimé notre expérience et la nourriture était succulente avec un bon choix de vin. Malgré le grand nombre de clients le service s’est fait rapidement et avec courtoisie. Nous aurions aimé mangé sur la terrasse avec une vue imprenable sur le spa mais la température était trop fraîche. Les prix sont élevés mais l’expérience en vaut la peine. Nous reviendrons.
   

   Restaurant KatoRépondu le 15 mai 2023Merci de partager votre expérience positive avec nous ChristianeB. Nous sommes ravis que vous ayez apprécié notre ambiance festive et notre délicieuse cuisine, ainsi que notre service rapide et courtois. Nous espérons vous accueillir à nouveau bientôt pour que vous puissiez profiter de notre terrasse avec vue sur le spa. Nous apprécions votre soutien et nous attendons avec impatience votre prochaine visite.
   

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8. MS

   MaryS

   1 commentaire

   5.0

   1 commentaire

   Y est allé le 30 avril 2023

   overall5food5service5ambience5

   Great dining experience with delicious sushi and service!
   

   Restaurant KatoRépondu le 2 mai 2023Thank you so much MaryS for your positive review about your experience at Kato!
   

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9. OT

   OpenTable Diner

   Toronto

   2 commentaires

   5.0

   2 commentaires

   Y est allé le 24 avril 2023

   overall5food5service5ambience5

   Très belle ambiance; très bonne qualité de nourriture et très bon
   

   Restaurant KatoRépondu le 2 mai 2023Merci beaucoup d'avoir pris le temps de nous laisser votre avis positif sur votre expérience au Kato !
   

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10. CH

    ClaudiaH

    1 commentaire

    5.0

    1 commentaire

    Y est allé le 22 avril 2023

    overall5food5service5ambience5

    Really good sushi and good ambiance. Recommande this place
    

    Restaurant KatoRépondu le 24 avril 2023Thank you for taking the time to share your experience at our restaurant Claudia. We're delighted to hear that you enjoyed the sushi and ambiance. Your recommendation means a lot to us and we hope to have the pleasure of serving you again soon.
    

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11. LR

    LouiseR

    Exclusive

    3 commentaires

    5.0

    3 commentaires

    Y est allé le 22 avril 2023

    overall5food5service5ambience4

    Comme vos tables sont très longues, il serait bien d’avoir la musique un peu moins forte. Ça fait moins intime de devoir monter le ton.
    

    Restaurant KatoRépondu le 24 avril 2023Bonjour LouiseR, nous prenons en compte votre suggestion concernant la musique, et nous allons travailler pour rendre l'ambiance plus confortable et intime pour tous nos clients. Merci beaucoup pour votre avis positif et nous espérons vous revoir bientôt.
    

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12. SP

    ScottP

    Ottawa

    2 commentaires

    5.0

    2 commentaires

    Y est allé le 21 avril 2023

    overall5food5service5ambience5

    Food was excellent tasted so good so fresh. Alex took very good care of us and was so helpful when it came to questions about terminology. Highly recommend
    

    Restaurant KatoRépondu le 24 avril 2023Thank you Scott for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the excellent and fresh food we offer. We're also glad that our team member Alex provided great service and was helpful in answering any questions you had about the menu. We truly appreciate your recommendation and hope to have the pleasure of serving you again in the future.
    

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13. YF

    YolaineF

    1 commentaire

    5.0

    1 commentaire

    Y est allé le 21 avril 2023

    overall5food5service5ambience5

    très bon mais un peu cher, très bel vu à l'extérieur
    

    Restaurant KatoRépondu le 26 avril 2023Merci beaucoup Yolaine d'avoir pris le temps de nous laisser votre avis positif!
    

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14. RD

    RogerD

    Ottawa

    4 commentaires

    4.0

    4 commentaires

    Y est allé le 20 avril 2023

    overall4food5service3ambience5

    Très bon resto. Menu japonais avec sushis, riz frit, choix terre-et-mer et entrées. Comme partout ailleurs pour les sushis sur commande, les prix sont élevés mais la qualité à ce restaurant est compétitive et en vaut l'argent. Petit bémol sur le service, qui s'est avéré lent vers la fin du repas, pour la reprise des plats vides et le règlement de la facture. En plus, une des préposées ne parlait pas français. Par ailleurs, le service était courtois et attentif. Somme toute: recommandé.
    

    Restaurant KatoRépondu le 24 avril 2023Merci beaucoup pour votre avis positif sur notre restaurant RogerD. Nous sommes ravis que vous ayez apprécié notre menu varié, notamment nos sushis, riz frit et choix de plats terre-et-mer. Merci encore pour votre recommandation.
    

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15. J

    Jenny

    1 commentaire

    3.0

    1 commentaire

    Y est allé le 15 avril 2023

    overall3food2service1ambience3

    Expensive for what it is . Service is slow and unattentive.
    

    Restaurant KatoRépondu le 18 avril 2023Thank you Jenny for taking the time to share your feedback about your experience at our restaurant. We're sorry to hear that you found our prices to be expensive and that our service was slow and unattentive. We take all feedback seriously and will use your comments to improve our service.
    

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16. MB

    MonicaB

    Montréal

    3 commentaires

    4.0

    3 commentaires

    Y est allé le 15 avril 2023

    overall4food4service4ambience4

    The food was near perfect but the tables are old and stained. Portions are somewhat small and pricey but delicious and service was quick and friendly.
    

    Restaurant KatoRépondu le 17 avril 2023Hi Monica, thank you for sharing your experience at our restaurant. We're glad to hear that you enjoyed the food and found our service to be quick and friendly.
    

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17. L

    Lise

    Montréal

    3 commentaires

    3.0

    3 commentaires

    Y est allé le 14 avril 2023

    overall3food5service3ambience3

    La nourriture était excellente, service lent et musique trop forte
    

    Restaurant KatoRépondu le 17 avril 2023Bonjour Lise, nous sommes ravis de savoir que vous avez apprécié notre nourriture, mais nous sommes désolés d'apprendre que notre service n'était pas à la hauteur de vos attentes et que la musique était trop forte. Nous espérons que vous reviendrez bientôt pour profiter à nouveau de notre nourriture délicieuse et de notre service amélioré.
    

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18. TP

    TamaraP

    1 commentaire

    5.0

    1 commentaire

    Y est allé le 14 avril 2023

    overall5food5service5ambience5

    Great restaurant! Great location! Great Staff! Highly Recommended!
    

    Restaurant KatoRépondu le 18 avril 2023Hello Tamara, thank you for taking the time to share your wonderful feedback about our restaurant. We're thrilled to hear that you had a great experience with us and that you found our location and staff to be exceptional.
    

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19. KS

    KSheilaW

    Toronto

    3 commentaires

    5.0

    3 commentaires

    Y est allé le 1 avril 2023

    overall5food5service5ambience5

    Had a great dinner with friends at Kato. Food was delicious, service was attentive and professional. Great decor and ambience. We will go again. Pretty pricey but so are all restaurants these days.
    

    Restaurant KatoRépondu le 4 avril 2023Thanks for taking the time to review your experience, Sheila! We are delighted that you enjoyed the atmosphere of our restaurant and that you felt cared for by our professional and attentive staff.
    

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20. OT

    OpenTable Diner

    Montréal

    2 commentaires

    5.0

    2 commentaires

    Y est allé le 1 avril 2023

    overall5food5service5ambience5

    1er anniversaire de rencontre, ce n’était pas ma première visite.
    

    Restaurant KatoRépondu le 4 avril 2023Merci pour votre avis et pour choisir Kato pour votre anniversaire de rencontre! Nous nous réjouissons de lire que vous êtes reparti satisfait après ce grand moment.
    

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21. JA

    JudeA

    Calgary

    3 commentaires

    5.0

    3 commentaires

    Y est allé le 28 mars 2023

    overall5food5service5ambience4

    Wonderful, tasty and inventive food in an elegant space.
    

    Restaurant KatoRépondu le 30 mars 2023Thank you for your feedback, Jude! We are so pleased to hear you enjoyed your experience with us at Kato. We appreciate your support and look forward to seeing you again soon!
    

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22. O

    Oxanna

    Exclusive

    1 commentaire

    5.0

    1 commentaire

    Y est allé le 25 mars 2023

    overall5food5service5ambience5

    Super belle ambiance, la nourriture était excellente! Je le recommande fortement.
    

    Restaurant KatoRépondu le 27 mars 2023Merci beaucoup Oxanna pour votre avis positif ! Nous sommes très heureux que vous avez grandement apprécier votre expérience au Kato!
    

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23. KC

    KevinC

    Ottawa

    1 commentaire

    5.0

    1 commentaire

    Y est allé le 24 mars 2023

    overall5food5service5ambience5

    Excellent menu choices and good ambiance. Would highly recommend
    

    Restaurant KatoRépondu le 27 mars 2023Thank you for your kind words, Kevin. We are so pleased to hear that you enjoyed our food and found the atmosphere at Kato restaurant inviting. Our team works hard to create a memorable dining experience that we hope exceeds expectations and it's wonderful to hear that it made such a positive impression on you. We look forward to serving you again soon!
    

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24. x

    xxxx

    Ottawa

    1 commentaire

    4.0

    1 commentaire

    Y est allé le 20 mars 2023

    overall4food4service4ambience4

    A little pricey. The service for food brought to table was a bit slow. Too much wait time in between. We had to find someone to ask if our next course is coming soon. The table felt sticky and dirty but was told it was the varnish on the wood table. Not a great feeling when you’re sticking to the table and feel like you have to constantly wipe it around your eating space. When I’m paying 600$ plus dollars I don’t want to feel like my space is dirty. Over all food was tasty.
    

    Restaurant KatoRépondu le 22 mars 2023Thank you for letting us know about your experience at Kato restaurant. We're sorry to hear that you felt the service and cleanliness didn't meet our usual standards. Your feedback is important to us and we will immediately review our maintenance procedures with the staff. Thank you for taking the time to provide your valuable feedback as it helps us provide an improved service for all customers.
    

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25. JH

    JenniferH

    Ottawa

    8 commentaires

    VIP
    5.0

    8 commentaires

    Y est allé le 19 mars 2023

    overall5food5service5ambience5

    Excellent quality of food in a lovely atmosphere with great service.
    

    Restaurant KatoRépondu le 21 mars 2023Thank you for your feedback, Jennifer! We are thrilled to hear that you enjoyed your experience at Kato restaurant. From our carefully crafted cuisine to our welcoming staff, we strive to provide guests with an unforgettable experience and it means a lot to us when we can do just that. We hope you will pay us another visit in the future and we look forward to welcoming you back!
    

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26. F

    Foodie

    Exclusive

    2 commentaires

    5.0

    2 commentaires

    Y est allé le 19 mars 2023

    overall5food4service4ambience4

    I would have given a 4.5 stars but not an option. Husband and son both thought that food was excellent. My son who usually does not each much ate more than half of the King salmon and Blue fin tuna orders and was looking for more sushi as he enjoyed them so much. I thought that food was very good except that the steak was a bit too cooked for my liking. If you dont like your meat dry, ask for medium rare as medium was more cooked than medium. Sauce was pretty good. Sashimi were very fresh except that I did not have a chance to fully enjoy the taste given I only got to try 1 of each, reason that I took off .5 star. The uni was quite something, not cheap but given that it has caviar and gold leaves, it is understandable. While the sashimi took some time, I realized that it was because of the presentation. Presentation was excellent. As for dessert, we ordered the Chef choice and it was a meal on its own, I would say it can be shared among 4-5 people. Cheesecake was very special. Again presentation was great. We went to celebrate our wedding anniversary and received a truffle cake on the house. Nice thoughtful touch. Hoping to visit soon so I can enjoy other options.
    

    Restaurant KatoRépondu le 21 mars 2023Thank you for your review of Kato restaurant, Foodie. We're delighted to hear that you and your family enjoyed your meal with us. We will continue striving to meet and exceed all customer expectations.
    

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27. GF

    GillesF

    Montréal

    4 commentaires

    5.0

    4 commentaires

    Y est allé le 18 mars 2023

    overall5food5service5ambience5

    Excellent sushi , services impeccables, atmosphère relaxe
    

    Restaurant KatoRépondu le 20 mars 2023Merci beaucoup pour vos aimables paroles, Gilles. Nous sommes ravis d'apprendre que vous avez apprécié les sushis et l'atmosphère du Kato !
    

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28. R

    Rourou

    Toronto

    1 commentaire

    5.0

    1 commentaire

    Y est allé le 17 mars 2023

    overall5food5service5ambience5

    Lovely decor and well made interesting food. Recommend
    

    Restaurant KatoRépondu le 20 mars 2023Hello Martin, we appreciate you taking the time to visit our restaurant and leave us a 5-star review. We are delighted that you enjoyed our decor as well as our menu. We strive hard to make sure our customers get the best dining experience possible.
    

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29. VM

    ValerieMcG

    Ottawa

    2 commentaires

    5.0

    2 commentaires

    Y est allé le 15 mars 2023

    overall5food5service5ambience5

    Jai demander une banquette et on ma dit que cetait pour des groupes de 3 personne et plus. Cependant, toute la soirée, les banquette etait soit vide ou occupés par des couple (2). Je suis un peu decu. Cest la 2e fois quon me repond ca et que ya quand meme des gens qui réussissent a avoir une banquette et sont seulement 2. Mais appart ca, tout etait parfait.
    

    Restaurant KatoRépondu le 17 mars 2023Merci pour votre commentaire, Valérie. Nous sommes heureux d'apprendre que votre expérience au Kato a été positive dans l'ensemble. Merci d'avoir dîné avec nous, encore une fois !
    

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30. L

    Lolomai

    Ottawa

    1 commentaire

    4.0

    1 commentaire

    Y est allé le 11 mars 2023

    overall4food5service3ambience5

    Nous avons pris un bateau de sushis et c'était succulent. La fraîcheur des aliments, super ambiance lounge. Le seul point plus négatif a été le service cela a pris plus de 40 minutes pour commander nos entrées... La serveuse semblait débordée. Les commis de suite ont l'air confus dans la tâche a accomplir.
    

    Restaurant KatoRépondu le 14 mars 2023Merci d'avoir choisi le restaurant Kato, Lolomai. Nous apprécions vos commentaires constructifs et les avons transmis à notre équipe afin que nous puissions toujours viser l'excellence en matière de service à la clientèle. Nous sommes heureux que vous ayez apprécié le bateau à sushis et l'atmosphère.
    

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31. NE

    NicoleE

    Montréal

    1 commentaire

    5.0

    1 commentaire

    Y est allé le 11 mars 2023

    overall5food5service5ambience5

    Very nice place! The food is amazing! Must try! I recommend this place
    

    Restaurant KatoRépondu le 14 mars 2023Thank you so much for your review, Nicole! We are delighted to hear that you enjoyed the food at Kato! We strive to make sure each customer has an enjoyable experience while they're dining with us and your feedback is essential in assisting us with that mission. We are grateful you felt comfortable enough to recommend us, and we look forward to serving you again soon.
    

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32. F

    Foodie11

    Ottawa

    1 commentaire

    3.0

    1 commentaire

    Y est allé le 10 mars 2023

    overall3food2service3ambience3

    Food was okay. Nothing special - the sashimi was served a little warm for my liking and was slightly dry on the outside, which indicated that it may not have been freshly sliced per order. The maki was okay - nothing overly special, but not bad - pretty average. Ordered shrimp tempura and it came out as slide pieces of shrimp - and seemed to be a different batter than I’m used to - didn’t enjoy that. Overall - I’d say it’s a good spot for a date, but the price overshoots the quality of the food by 35-40%.
    

    Restaurant KatoRépondu le 14 mars 2023Thank you for taking the time to provide your thoughts on Kato restaurant, Foodie11! We appreciate your feedback. We pride ourselves on providing a unique and memorable experience here at Kato. We apologize that we may not have offered up to our usual standard. We'll pass along your comments about the sashimi and maki to our chefs.
    

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33. OT

    OpenTable Diner

    Ottawa

    1 commentaire

    5.0

    1 commentaire

    Y est allé le 5 mars 2023

    overall5food5service5ambience5

    First impression, the place was absolutely beautiful and very inviting. The decor was just right for the date event I had booked. The staff was super welcoming and professional. The food was absolutely amazing, and the presentation (ohh boy), I rarely went to places when the chef made such efforts for food presentation. Our waitress came to check frequently if we were ok with a big smile on her face, and we had the pleasure of meeting the owner, which was super friendly and shared a laugh with me and my wife. I will definitely visit the place again and already recommended it to several friends. Great experience 🔥🔥🔥🔥
    

    Restaurant KatoRépondu le 7 mars 2023Hi, thank you very much for taking the time to review Kato Restaurant. We are so glad that we were able to make your visit a special one. It warms our heart to read about your wonderful experience with us. We strive to create a welcoming and professional atmosphere in our restaurant, and we are thrilled that was achieved during your visit. We also strive to offer amazing dishes with decorative presentations, and we are happy to hear that we met your expectations.
    

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34. OT

    OpenTable Diner

    Exclusive

    1 commentaire

    5.0

    1 commentaire

    Y est allé le 4 mars 2023

    overall5food5service4ambience5

    Tout était parfait jusqu’au dessert
    

    Restaurant KatoRépondu le 6 mars 2023Merci beaucoup d'avoir pris le temps de nous laisser votre avis positif! Nous sommes contents que vous avez grandement apprécié pour expérience avec nous!
    

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35. VM

    ValerieMcG

    Ottawa

    2 commentaires

    5.0

    2 commentaires

    Y est allé le 2 mars 2023

    overall5food5service4ambience5

    Not my first time and definitely not the last time. Everything was so good. I totally recommend 👌
    

    Restaurant KatoRépondu le 3 mars 2023Thank you so much Valerie for your positive review. We are so glad that you enjoyed your experience with us !
    

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36. AD

    AprilD

    Ottawa

    2 commentaires

    5.0

    2 commentaires

    Y est allé le 25 février 2023

    overall5food5service5ambience5

    Amazing food. We had the sushi boat. Service was excellent.
    

    Restaurant KatoRépondu le 27 février 2023Thank you so much April for your positive review! We are glad that you enjoyed your experience with us!
    

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37. c

    catherinep

    Montréal

    16 commentaires

    VIP
    4.0

    16 commentaires

    Y est allé le 21 février 2023

    overall4food4service4ambience4

    Our food was delicious and came out fast after ordering. Great service and really nice ambiance! Looking forward to going again!
    

    Restaurant KatoRépondu le 28 février 2023Thank you Catherine for taking the time to leave us your positive review! We are glad that you enjoyed your time with kato!
    

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38. t

    theconnaisseur

    Ottawa

    4 commentaires

    5.0

    4 commentaires

    Y est allé le 18 février 2023

    overall5food5service5ambience5

    Great ambiance, delicious food and exceptional service
    

    Restaurant KatoRépondu le 20 février 2023Thank you so much for your amazing review Theconnaisseur! We are glad that you enjoyed your experience with us !
    

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39. OT

    OpenTable Diner

    Ottawa

    1 commentaire

    5.0

    1 commentaire

    Y est allé le 18 février 2023

    overall5food5service3ambience5

    Food was great, came fairly quickly. Cool ambiance. Kale chips were delicious. We arrived around closing hours, the server was accommodating but wasn’t as patient with us. Would totally recommend.
    

    Restaurant KatoRépondu le 20 février 2023Thank you for taking the time to leave us your review. Your comments will help us improve the service we want to offers to our guests.
    

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40. SP

    ScottP

    Ottawa

    2 commentaires

    5.0

    2 commentaires

    Y est allé le 17 février 2023

    overall5food5service5ambience4

    Atmosphere is amazing. The service is the best they make it a whole dining experience. The food was the best ever. Bon appetite
    

    Restaurant KatoRépondu le 20 février 2023Thank you Scott for your great review ! We are so glad that you enjoyed your experience with us !
    

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