Restaurant Impérial - Pointe-Claire

Restaurant Impérial - Pointe-Claire reviews from people who’ve dined at this restaurant. Based on recent rating.

1. PA

   PeterA

   Montreal1 review

   5.0

   Dined on October 14, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Despite being short-staffed (which seems to be the norm these days post-Covid at any restaurant) we were amazed and blown away by the service provided to us by William on the evening of Saturday 14th. He took exceptional care of us and our two guests who were at the Imperial for the first time. It was a memorable dining experience which would not have been the case if we were not attended to by William, who was friendly, attentive, and made every effort to assure that our experience at the Imperial was as good as it could be considering the challenges that are the result of being short-staffed.
   

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2. A

   Alahu

   Montreal2 reviews

   2.0

   Dined on September 30, 2023

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 1

   There was a party that evening that took up a huge part of the place and it was beyond noisy with very loud singing and bass and loud loud music. We could no talk to one another and it was a terrible experience. The restaurant should’ve either shut down, given a big discount or shut off that area atleast. They did not care and our evening out was ruined. Will not return and will spread the word .
   

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3. RD

   RolandD

   Montreal1 review

   5.0

   Dined on September 17, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I was very pleased by the service and the menu. I will return.
   

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4. DS

   DespinaS VIP

   Montreal1 review

   1.0

   Dined on September 16, 2023

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   We booked using open table and arrived 5 minutes early to our reservation. I went to the bar to ask about my table one a waiter yelled at me to wait at the door. Went to the door where the host (and I use that term lightly) said that even though i had a reservation we had to wait at minimum 30 minutes to be seated stating he has zero control over online reservations… On top of it he was severely rude. Needless to say we left…Stay far far away from this place! We shouldnt be spending out hard earned money on places that don’t appreciate our business and treat patrons horribly
   

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5. SS

   SamS

   Montreal1 review

   4.0

   Dined on September 16, 2023

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   There was a wedding reception on Saturday night. Hence it was very noisy and the service staff was overworked. But the food was excellent and a lot for the price.
   

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6. PC

   PaulC

   Montreal1 review

   4.0

   Dined on September 8, 2023

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   A lot of food! We took at least enough for another meal at home. Big portions. Very tasty, not over-spiced.
   

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7. S

   Seya

   Montreal1 review

   1.0

   Dined on September 2, 2023

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   They don’t consider your reservation time (i reserved for 7:15 for 11 people and got a place around 8. They prioritize event over others customers (on that day, a section was closed for a party), i chose that specific place to celebrate my grandma birthday of 84 years old! Some dishes have been served cold and a plate at a time (small portions compared to others tables around us). We asked for water at the beginning and got it at the end and the tea pot never been filled during the dinner (you have time to choke). When it comes to pay, everyone rushed to clean the table like they wanted us to leave as fast as possible. If the capacity of the restaurant doesn’t allow much customers because of an event, they should have coordinated the reservation differently. I don’t have money to waste on a place where they treated us like second class citizens. It’s really disappointing because i liked the food (for dimsum), but because of that experience, i will never go there anymore. I drove for about 30 minutes to be served like crappy (i live completely in the east of Montreal). Guess what… i still gave 10% of tips with that poor service on a bill of 185$! That’s mean i do consider the manpower and the excuse of because it’s busy, it’s not even thinkable to mention…
   

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8. JC

   JefryC

   Montreal1 review

   5.0

   Dined on September 1, 2023

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 4

   Good food. Value for money. Ample parking space. Good ambiance.
   

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9. RV

   RochelleV

   Montreal1 review

   4.0

   Dined on August 31, 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Yummy food, good service, beautiful surrounding very fancy decor. Overall a great dining experience! Even with a baby it was very comfortable.
   

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10. KM

    KennethM

    Montreal1 review

    5.0

    Dined on August 27, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We have been waiting for a good quality Chinese restaurant to come to the west island. We have been going to Montreal and laval. I would recommend this restaurant for the quality and service. Good size portions for your value.
    

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