Restaurante Ha'

4.4
94 Reviews
MXN500 and over
Contemporary Mexican
Carlos Gaytan the first Mexican Chef to receive a Michelin Star, presents HA´, his sophisticated restaurant recently opened. Discover its 7-course tasting menu, paired with the best Mexican wines at Hotel Xcaret Mexico.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 94 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.6
service
4.6
ambience
4.2
value
Noise · Quiet
78% of people would recommend it to a friend
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M
Matt
1 review
Dined on November 17, 2020
Overall3food4service3ambience5

Was really disappointed in the lack of knowledge on wine and food pairing. Felt like the wines didn’t complement the food at all (fruity, bubbly sparkling wine to pair with a Smokey, earthy, charcoal, deer tartar didn’t start the meal off right). Wish the staff could have shared the “why” behind the reason they were paired so we could get more out of the experience, but all they could share was this is the food and the wine that goes with it.

Felt like the restaurant relied too much on the 5 star rating and that it’s guests will be impressed by that, but food being an experience, I was really hoping for more of a guide to tell us what we were eating. The food was good, but wouldn’t say it was degrees better than other restaurants on the property.

I guess I had higher expectations for a 5 star Michelin restaurant. I was really looking for the foodie experience and a good story to go with it, but just felt like we were served at a regular restaurant

OT
OpenTable Diner
1 review
Dined on November 9, 2020
Overall5food5service5ambience5

Very unique dishes that ended up being very tasty and beautiful presentations. Loved the wine pairings with each to elevate the experience. I would recommend for a special occasion or celebration for a one of a kind dining experience!

OT
OpenTable Diner
Cancun
1 review
Dined on October 30, 2020
Overall5food5service5ambience5

Anniversary dinner

D
1188D
Cancun
1 review
Dined on October 21, 2020
Overall3food4service2ambience4

personal debe ser un poco mas amable y comprensivo

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A
Ashley
1 review
Dined on October 16, 2020
Overall1food1service2ambience1

Don’t waste your money here. Made the mistake of coming here on my birthday. The plates are esthetically pleasing, but I care more about how my food tastes. Definitely not worth $300+! What was chef Carlos thinking!?

A
Anonymous
Charleston
4 reviews
Dined on October 13, 2020
Overall5food5service5ambience5

Excellent in all aspects (food and sevice), perfect for dinner with my wife

YG
YoennG
1 review
Dined on October 2, 2020
Overall5food5service5ambience5

Fuera de este mundo, la mejor cena de cumpleaños que he tenido.

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OT
OpenTable Diner
Mexico City
1 review
Dined on September 27, 2020
Overall5food5service5ambience5

Excelente servicio y comida! Valor vs precio perfecto! Lo recomiendo ampliamente!

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VL
VictorL
Cancun
1 review
Dined on September 18, 2020
Overall5food5service4ambience5

Definitely an experience worth trying!

HG
HaydeG
1 review
Dined on March 11, 2020
Overall5food5service5ambience5

BEAUTIFUL! Just stunning and the wait staff was excellent. They explain what your meal is and what it is being paired with. The menu was fantastic and you leave drunk and full - best combination! I will be visiting this restaurant again when I return to Xcaret.

SP
SergioP
1 review
Dined on February 21, 2020
Overall3food2service4ambience4

Como experiencia en comida de autor, la encuentro sobrevalorada. Platos con buena presentación pero con poco sabor o faltos de punto. De los tiempos, destaca el pulpo y los postre aunque la presentación sorpresa al dar vuelta un plato grande y “descubrir” un postre que más parece un sticker al que se le adiciona helado moldeado por la mano del chef de postre, sin previa desinfección. Decepción la trilogía de pato, aunque se probó en el orden sugerido por el chef. Si no bebe alcohol le dan igual unos jugos azucarados que nada tienen que ver, por supuesto que a precios sobrevalorados. No lo recomiendo

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OT
OpenTable Diner
New England
1 review
Dined on February 18, 2020
Overall5food5service5ambience5

Fantastic. Very minimal multi dished experience. Charming staff. Worth the trip.

FD
FrankD
1 review
Dined on February 18, 2020
Overall5food5service5ambience5

One of the absolute best dining experiences we have ever had. Truly unforgettable. Well worth it 👌

OT
OpenTable Diner
Birmingham
2 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Everything was amazing! Best Valentine Dinner with my fiance!

OT
vipOpenTable Diner
Chicago
4 reviews
Dined on January 31, 2020
Overall5food5service5ambience5

Elegant dinner with carefully chosen wine pairings. Excellent in every way.

JG
vipJorgeG
New York Area
25 reviews
Dined on January 18, 2020
Overall5food5service5ambience4

Experiencia gastronómica de alto nivel. Si vas a pasar unos días a Playa del Carmen y te gusta el fine dinning es muy recomendable. La única opción es un menú degustación de 9 tiempos con maridaje por 3000 pesos. La relación calidad precio es buena

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FB
FredericB
1 review
Dined on January 9, 2020
Overall3food3service4ambience3

Expensive for what we received...I would not recommend this place for 330 USD with tips..

OT
OpenTable Diner
Philadelphia
1 review
Dined on January 7, 2020
Overall5food5service5ambience5

Fantastic food with classy environment highly recommend

OT
vipOpenTable Diner
3 reviews
Dined on January 2, 2020
Overall5food5service5ambience5

A special experience with very unique tasting menu bringing, Mayan, Mexican, and French fusion to the table!

SP
SaraP
1 review
Dined on December 28, 2019
Overall5food5service5ambience5

Amazing ford and amazing service, unbelievable experience

OT
OpenTable Diner
Mexico City
2 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Great for something special!

OT
OpenTable Diner
New York Area
1 review
Dined on December 27, 2019
Overall5food5service5ambience5

Vacacion familiar

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OT
OpenTable Diner
Las Vegas
5 reviews
Dined on December 23, 2019
Overall4food4service5ambience5

The lamb was overcooked, fattier than lamb!!

FF
FrancoF
1 review
Dined on December 23, 2019
Overall5food5service5ambience5

Just amazing!! An experience to taste! Every dish is a surprise and a piece of art.
Don't miss it!!

RV
RichardV
San Diego
1 review
Dined on December 7, 2019
Overall5food5service5ambience5

I am glad I booked a dinner here given the fact there are so many other inclusive locations to eat at the hotel. I enjoyed every restaurant on the premises. However, I really enjoyed my dinner at Ha'. From the moment we were greeted and seated the staff was friendly and professional. The restaurant was very clean and pleasant. We were pleased at every phase of our nine course meal. From the beverages, wine to the food. I personally do not care for wine but enjoyed every single one paired with our food. My girlfriend did not care for some of the duck entrees but she is very picky with textures and doesn't like to eat any fat. Other than that we both loved this place. It made for the beginning of a very pleasant night next door at the cantina too! If you are cheap or counting on free food included this is not the place for you. You must enjoy treating yourself.

D
Deane
Seattle
9 reviews
Dined on November 26, 2019
Overall5food5service5ambience4

The service was impeccable. The food was imaginative and perfectly executed. Their riff on modern Mexican cuisine was amazing. Our special thanks to the staff and the kitchen for a once in a lifetime dining experience. I should also add that the pairing of Mexican wines showcased how good the wines of Mexico are!

OT
OpenTable Diner
New York Area
1 review
Dined on November 26, 2019
Overall1food2service1ambience2

Wine was terrible and $125 did not include water nor welcome cocktails that we did not even order. Food was not impressive.

PA
PABLOC
1 review
Dined on November 14, 2019
Overall5food5service5ambience5

Gorgeous food, amazing atmosphere and excellent service in one of the best places in rhe world.

RH
RachelH
Cancun
1 review
Dined on November 5, 2019
Overall5food5service5ambience5

Amazing journey of Mexican cuisine, balanced flavours and excellent wine pairings.

FM
FabiolaM
Mexico City
8 reviews
Dined on November 3, 2019
Overall5food5service5ambience5

INCREIBLE EXPERIENCIA, LA COMIDA ES ESPECTACULAR Y EL SERVICIO ES IMPECABLE.

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OT
OpenTable Diner
Austin
7 reviews
Dined on October 9, 2019
Overall3food2service5ambience5

This is a hard review honestly because I enjoyed a good portion of the food but very much misunderstood that it is NOT a dinner, it’s a food experience. We were very much caught off guard because it was extremely expensive even though we don’t drink and it was a different price than advertised. It’s very pricey for the amount of food you get.

The staff was impeccable and the ambiance is just so classy. Sooo all in all if you enjoy very fine food experiences this is definitely for you, but if you’re a person who would like to be full at the end of your meal I would try somewhere else. I didn’t find value in the meal because my husband hates literally on the menu, but if you’re a drinker and foodie you might find value in this.

OT
OpenTable Diner
New York Area
1 review
Dined on September 29, 2019
Overall5food5service5ambience5

What a sensory experience. Everything was delicious, and beautiful!! I definitely recommend this experience.

OT
OpenTable Diner
Seattle
1 review
Dined on September 27, 2019
Overall5food5service5ambience5

Anniversary

E
Eshezanna
1 review
Dined on September 26, 2019
Overall4food4service5ambience5

Delightful. Expensive but several courses and each a very unique culinary experience. Staff did an excellent job explaining how to best enjoy the food and what ingredients were in everything.

OT
OpenTable Diner
New York Area
1 review
Dined on August 29, 2019
Overall5food5service5ambience5

Very tasty and interesting, especially as in our case after traveling around the country.
The combination of taste in each of the nine dishes is excellent. All Mexican wines are of a special issue and, according to my wife, were wonderful for each of the dishes. At our request, two of the supporters of the dinner replaced the wine with beverages, which, surprisingly, were also not ordinary.
Enjoyed in a pleasant environment and with excellent service.
Thank you very much!

EC
EduardoCZ
1 review
Dined on July 26, 2019
Overall5food5service5ambience4

Me gusto mucho la cena de degustación y cada uno de los vinos que la acompañaron. Desde el inicio nos dieron un buen recibimiento, la atención de los meseros Víctor y Jesús fue muy buena, resolvieron la mayoría de nuestras dudas por simples que parecieran. La cena estuvo llena de sorpresa en cuanto a la forma, los olores que percibimos y sobre todo su sabor. Lo único que podría decir como una observación es la iluminación que a mi gusto podría ser un poco mayor tal vez por mesa para poder apreciar mejor el aspecto de los platillos.

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SO
vipSoniaO
Houston
5 reviews
Dined on July 18, 2019
Overall5food5service5ambience5

The food, wine, service overall everything was amazing! The best experience I’ve had from all the high end restaurants I’ve visited. I highly recommend for anyone visiting the area.

C
Claudia
Cancun
1 review
Dined on July 6, 2019
Overall5food5service5ambience5

Felicidades a todo el equipo Ha’ por una experiencia inigualable, el servicio (Jesús y Victor), la ambientación y sobre todo el descubrimiento de sabores en los platillos únicos que llevan a tu paladar a conocer sensaciones extraordinarias. Es imperdible!

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AH
AleksanderH
1 review
Dined on July 5, 2019
Overall5food5service5ambience5

Lo mejor que he probado en mi vida! Excelente lugar, experiencia, sabores, olores y texturas.

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A
Analau29
1 review
Dined on June 1, 2019
Overall5food5service5ambience5

Increíble lugar, la comida es deliciosa y el servicio excelente, Manuel, Alexis, Rolando y Tania hicieron un trabajo sobresaliente para que tuviéramos una experiencia maravillosa.
Muchas gracias por todo

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FAQs

Restaurante Ha' is rated 4.4 stars by 94 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.