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Sun - Thu 5:00PM - 6:00PM 8:00PM - 10:00PM
Fri - Sat 5:00PM - 6:00PM 8:00PM - 11:00PM
We were there for the band and the singer sang a song for us. It was an amazing experience!! One of our new favorite restaurants.
Two people ordered steak: one medium, one medium rare. Both were rare. One person ordered roast chicken with vegetables; vegetables were raw. One ordered dressing on side; had to order it again. Nice but totally incompetent server. Seemed restaurant was understaffed for the crowd, so the wait was long. The only redeeming feature was good bar service. And the decor was lovely.
I had the Korean short Ribs and my wife had the roasted airline chicken with wine sauce. My short ribs tasted ok. The chicken on the other hand :The wine was so over powering and chicken lacked any seasoning on its own. I would suggest not cooking the wine sauce down so much to make it as concentrated. It should compliment and add to the chicken not over-whelm it. Cocktails and table service were great. Music was horrible. From reading on their web site, they said a jazz group, what showed up was a single gentleman playing a guitar, more like background music. Over all not a bad rest, but not on my list to return
Ordered Red snapper, but was served some other fish that was similar to cod. Demi glaze had no flavor. My husband order the filet medium rare, it was served medium well and again the glaze was tasteless. Drinks were wonderful. Service was fine.
Went prior to an event at the Sprint Center. Sluggish service due to my perceived under staffing. One entree was wrong but the management comped that meal. Very nice space and bar area.
Great place for a fancy date night. Live jazz and great service!
We love the live music on Fridays. Excellent cocktail menu and just overall atmosphere is great for a romantic date night.
Great for a date night! Dark and Romantic atmosphere. Great food.
Food and service was good. Jazz music was good but very loud.
2 year wedding Anniversary. Gave us a free dessert and made sure to give us plenty of time to relax and enjoy the ambiance. Would totally recommend!
Dustin went above and beyond, acknowledged our anniversary and helped with taking pictures and took a genuine interest. Really enjoyed our time during brunch. Food was mediocre. Never been for lunch or dinner.
I was so disappointed with this experience. Slow service, mediocre food, and ridiculously expensive.
Reserve has a warm and inviting ambience; it is a hidden gem in the heart of downtown Kansas City. The food was delicious and the service attentive. We'll be back...
Boasting to be “most romantic restaurant in KC”, Reserve fell rather short. The food was decent, but the live music had the entire restaurant shouting over it to be heard. The waitresses did a good job checking on us and offering options, but for the price we were disappointed.
Love the band, food and ambience. It was a great anniversary dinner.
Pre concert happy hour
Not really what we expected from the website. Weren’t seated right away and the menu was very small.
Birthday lunch, threw a dart at the yelp board, landed in this. Food looked amazing in pictures, but most of the stuff I wanted was probably in the dinner menu. No big deal, pork belly grilled cheese and a salad and sandwich. And a bottle of wine. Julie and Ryan(?) were fun, will likely be back for a wine dinner in October. Good lunch, I’ll bet dinner/happy/hour/brunch are better.
Thank you for joining us for your special day, we enjoyed having you as our guests. We hope you return to enjoy our other offerings as well as the Blackbird Dinner in October. Look forward to seeing you in the near future.
We loved it! Perfect for a nice Sunday brunch for friends to chat, have yummy drinks and eat great food. The hotel is beautifully redone.
Thank you for joining us Mary, we appreciate your business and the kind word. Look forward to seeing you in the future.
Great food, service, decoration, and everything. I love this place.
Curtis- thank you so much for dining with us and for the kind words. We truly appreciate your business and look forward to serving you in the future.
Fantastic for a fancy birthday dinner out. Classy, quiet on a Sunday evening. Will definitely be back!
Stephanie- thank you so much for dining with us and for the kind words. We truly appreciate your business and look forward to serving you in the future.
It's was a very nice & elegant experience.I would definitely go again!
Thank you so much for dining with us and for the kind words. We truly appreciate your business and look forward to serving you in the future.
Beautiful place. Romantic and cozy. Food was exceptional. Our server was downright rude. Luckily my husband and decided to just find it comical and laugh it off but in a place as nice as this, training the staff would be helpful.
Not sure if it was a result of this being the night of Labor Day, but the restaurant was understaffed, not knowledgeable about the menu items, and the food wasn't very good. Waitress recommended the green bean side as "really special", but they were undercooked to the point of being stringy and simply dripped in butter. Not terribly innovative. Lamb was very fatty and tough. Scallop special was good, but again the server had no idea how it was prepared or accompaniments to the dish.
The food was good but our server was horrible. She didn't bring things out when they were done (she told us our salads were sitting up at the counter for a while) and was rude when we asked her to take an item off our bill that did not come when asked and was the wrong thing. After we made the request to take the item and then proceeded to order another drink, she returned with the bill and said "you didn't want the drink did you?" It was very unpleasant and ruined the dinner. For the price of the food on the menu, a server with exceptional etiquette is expected. Ours did not do her job and was very rude to us by the end of the dinner.
This restaurant is more of a hotel bar. Doesn’t feel like a restaurant at all. Very confusing to not have a hostess stand to separate the hotel lobby from the restaurant. It was eerily quiet, would have greatly benefited from some soft music. The food was mediocre.
We did enjoy the coffee.
Absolute worse service in history. You walk in and have no clear idea of the seating expectation so we walk up to the bar and asked for a table of four. The bartender gave us the worst looks and sat us at a table when she brought us the water she practically threw the water into the glass. After having order the pasta we got our salad we asked for before our meals and it literally was only lettuce and ranch no toppings at all after the menu clearly stated the ingredients. The pasta that was served the noodles were extremely undercooked. So I asked for a new meal and this time Ordered a burger when the burger came out it was complete raw in the middle I’m assuming this all had to do with the fact you can visibly see the cooks trying to rush out of work because it was a hour and half before closing. Absolutely the worst service ever the waitress than argued with me about coming in late after she just got busy
When we first arrived I wanted to say “this was definitely a special evening : romantic date night kind of place” However, we soon realized that they serve a lot of hotel guests and encountered an evening with a very large family and lots of screaming children. Service also came to a haunt after about 10 tables seated. I understand they’re about to go through a renovation so maybe they’ll have some more private seating areas and I look forward to coming back for a revisit because the food was amazing! Our table ordered the fillet, the Buka teeny pasta, and fish. All dishes were cooked perfectly and flavor was amazing
The atmosphere and service was great. Some of the food was not tasty. The cauliflower appetizer was very dry. Also, I just noticed I did not receive my 100 open table reservation points. Disappointed
Great food, great atmosphere and the service was fantastic. The drink and dinner menu have alot to offer.
Great for romantic night out. Cozy atmosphere for date night.
The food looked amazing, but it was not delicious. My husband had lamb chops that were burnt. I got pasta that had truffle oil, and added shrimp. Truffle oil generally very flavorful but in this instance the sauce was running and wasn't seasoned well or at all. The service was great, the atmosphere was great. The jazz trio was amazing! The food was disappointing. I would only recommend this place for drinks.
The live music was absolutely wonderful. My boyfriend and I really enjoyed our little date night. The ambience was so welcoming and warm and very fancy! Definitely would go again sometime!
I enjoyed the atmosphere and the service was terrific
Food was superb! Shay was one of the best waitresses I’ve ever had! She was personable, knowledgeable, professional & very upbeat 😄 we will be back for sure!
The service was awful. I believe they were short staffed but there weren’t that many tables to wait — including ours, it was a total of 3 and parties less than 5. Our waters were not refilled by the one waitress that was going around to the other two tables — she constantly overlooked us. We waited 35 minutes for our check. No one followed up to see if we needed anything else — refill on OJ. The food was alright, nothing special. The egg benedict was terribly soggy by the time I received it. All and all, I wouldn’t recommend this place for brunch.
Great 'date night' restaurant, very fancy and moderately priced for the type of restaurant! Great service and great atmosphere too!
Cost was out of our budget......,.....,................ ...
Both meals were exceptional. We had Scottish salmon and the filet. Both were cooked to perfection and the sides of mixed vegetables were some of best ever. Our server was absolute perfection on all accounts! Only negative was only served two olives with my martini. Though when I requested more, I received three in a very short time. Highly recommend, just dealing with downtown parking and construction. But this is KC in the summer time.
7/19/19 They served me the wrong side, I explained it wasn’t an issue at all. They then cut the bill by 50%. Completely unnecessary but greatly appreciated. The entertainment was incredible. Will definitely be back.