My burger wasn't cooked well done but it was still good. I ordered the black berry ricotta cheese cake and it wasn't very good. The service was a bit slow. I also feel there should be fruity cocktail options on the menu for adults
The burger is king clealry --- the burgers were good and the fries were as well. Loved the tomato soup. Appetizers that my son ordered were fair and over priced--
My friend and I met on a Sunday evening for a quick bite. The homemade potato chips were delicious! I had a burger with a side of brussel sprouts and loved it!
The service was very good, the food was excellent, and I was particularly happy to learn that the gluten-free options were really quite good. (I had called previously and got an unclear picture.) In fact, they had gluten-free bread to substitute for bun on any of the sandwiches, and it was good GF bread, which is not always the case.
This was inside a nice hotel in Waltham. The ambience was nice but dirty near the bar area and there was permanent syrup stuck in the carpeting by the waffle station at the Sunday buffet.
The food was not good. The price was very high. The manager was very nice.
The kitchen did not get the food out in a timely fashion, my friends dinner was delivered before mine and it took so long, she was finished. The waitress did her best to work with the kitchen, however she had stated that she was not "allowed " to go back there, which is ridiculous! This place needs a lot of improvement before I would return.
I went here on my bosses birthday and was astonished at the level of service provided. The was no bartender on site, the food needs a serious upgrade. I soo will not be back!
Excellent service. Frankie is the best. Food served hot, fries crispy, burgers cooked the way we like. Try the tasty chopped salad.
We were a party of six seeking a Sunday brunch for a long-overdue catch up. Although all indications were positive, the meal was a huge disappointment. (It didn't detract from our time together, but we were all disappointed in the food.) Absolutely no reason to return to this restaurant -- at least, not for Sunday brunch/breakfast.
Let's start with the good: One of my companions had the smoked salmon platter and it looked awesome! Beautifully presented in a four-section plate (1 for the generous portion of smoked salmon, 1 for capers & chopped onions, 1 for cream cheese, and 1 for the bagel).
Now the not-so-good.
1. OpenTable showed that the only time a reservation was available was 11:00 AM -- all else not shown. Must be busy place, right? Hardly. When we got there, we were the only party in the restaurant.
2. It's shown as a $23 breakfast buffet on the web site. I called and confirmed the cost and that it was a buffet a couple of days in advance. Upon arrival we found no buffet -- you order off a menu.
3. $5 for a glass of orange juice? Really?? There didn't seem to be anything special about it to justify this exorbitant cost. And it's offered and poured well before you can look at the menu and balk at the price.
4. I appreciated the presence of at least one truly healthy option. In my case, an egg-white omelette with chicken sausage, accompanied by a salad. It would have been better, though, if it had been more than just barely warm.
5. Clearly the food was left sitting before it was served -- the Hollandaise on the two orders of Eggs Benedict had begun to congeal (or whatever you call it when the sauce cools and a film starts to form on the surface).
The waiter was nearly impossible to find throughout the lunch. When he did take our order he neglected to even ask us if we wanted a beverage, instead jumping right into ordering the food. We had water but I would have like to have the chance to order an ice tea, although he wasn't seen again in a not-very-busy lunchtime restaurant. I can only assume this would have required more work for him, as the reason he didn't ask us if we wanted a beverage. The quality of food was very good, including presentation. After finished eating he never came back and I had wanted to order coffee and dessert. My 2 guests were commenting openly how they would like to find the waiter to get a cup of coffee. Poor service shouldn't be a topic of conversation! When he finally came out I had to flag him down to order coffee. It came out fairly quickly and although I had been ordering and was clearly the host of this business lunch, he presented the check (without asking) to my guest. How awkward!
Menu very limited- we had burgers ! not a first choice for a Friday night. Didn't get bread- had to ask- because we waited a long time for calamari and we were hungry. The fries were very soggy. We did not bother to try dessert.
Great food and service ~~~
I will definitely eat there again when I return to Boston!
The staff was very disorganized. It literally took 10+ minutes for a hostess to come to the front desk. When the bill came they had overcharged us by $7.50 pp. We had to show them your website price in order to get an adjustment, and they told us your website was wrong. We told them to update it. They should also update their description as that was not as accurate as it should have been. I will not return.
My boyfriend and I went here for our anniversary and it was a perfect quiet evening where we could talk to each other and not have to scream. The menu was limited and a little pricey, but the food was delicious. And the dessert was amazing!
The food was fantastic, but it took an absurdly long time to come out, and during that agonizing interval, we had to endure the oppressively chilly temperature. "It was probably just a temporary problem with their heaters," you might say, and perhaps so--but nobody explained this or apologized for it, and it was *really* cold. It's a shame, because the food was really excellent but the experience was seriously marred by the slowness and the chill (and the steep price, come to think of it).