Refinery Jax Beach

Commentaires sur le restaurant Refinery Jax Beach de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Jeanette

   Jacksonville 2 commentaires

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had a fantastic experience at the Refinery while celebrating our anniversary! Patrick was exceptional; he was right on top of everything, we never waited for anything all night. We had the smoked salmon bites and shrimp cocktail for apps, delish. I had the flounder and husband had the tuna. Also, brussel sprouts, salads and soup. Our friends ordered the scallops and salmon and everyone raved about the dinner! My wine was yummy too! Will definitely go back for a special occasion because the view is absolutely stunning right on the ocean, Perfect!!
   

   Refinery Jax BeachA répondu il y a 4 jours

   Thank you so much for spending your anniversary with us — we’re honored to have been part of such a special celebration! We’re thrilled to hear you and your friends enjoyed everything from the food to the service to the oceanfront view. Patrick will be so happy to hear your kind words! We can’t wait to welcome you back for your next special occasion.
   

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2. B

   Beth

   Grand Boston2 commentaires

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I had the best salmon ever at the fine dining restaurant. The basil pistachio crust was to die for! The service and ocean views were amazing! Just a warning…the red sangria was strong! I highly recommend it there.
   

   Refinery Jax BeachA répondu il y a 4 jours

   Thank you so much for the glowing review! We’re thrilled you loved the basil pistachio crusted salmon — it’s a guest favorite and we're so proud of it. The ocean views and service are just the cherry on top! Hope to welcome you back again soon!
   

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3. K

   Kirsten

   New York City26 commentaires

   4.0

   Y est allé le 25 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Our server Allison made the experience, she was absolutely fantastic! The food overall was tasty but the size of the lobster tail with the surf and turf was super tiny so that was a bummer. We’d definitely go back though!
   

   Refinery Jax BeachA répondu il y a 4 jours

   Thank you so much for the kind words about Allison — we’re lucky to have her on our team! We appreciate your feedback on the lobster tail and will definitely take it into consideration. We’re glad you enjoyed the food overall and can’t wait to welcome you back!
   

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4. R

   Reed VIP

   New York City2 commentaires

   1.0

   Y est allé le 21 avril 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 3

   Manager and hostess were acting like our presence was such an inconvenience. The waiter got sat with a larger table and decided we were no longer important, runners and bartenders brought food and drink and no follow up with refills or if we needed anything. Disappointing service for the price point for sure.
   

   Refinery Jax BeachA répondu il y a 4 jours

   We're truly sorry to hear about your experience — please know that your presence is never an inconvenience to us. We deeply value every guest and are disappointed to hear we missed the mark in making you feel that way. Your feedback will be shared with the team as we work to ensure every guest feels welcomed and well cared for from start to finish.
   

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5. E

   Ed

   Jacksonville 1 commentaire

   5.0

   Y est allé le 21 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We chose the upstairs seating for the view of the ocean. Great menu and great food and great atmosphere. Staff was attentive but not smothering. Really pleasant dining experience, I would recommend to anyone.
   

   Refinery Jax BeachA répondu le 22 avril 2025

   Thank you so much! We’re so glad you enjoyed the view, food, and atmosphere. It means a lot to hear you had such a pleasant experience—hope to welcome you back again soon!
   

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6. A

   AV VIP

   Jacksonville 14 commentaires

   2.0

   Y est allé le 20 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 3
   4. Ambiance 5

   After waiting 35 minutes fie our reservation, yes I understand it was Easter, we were sat at a beautiful table overlooking the ocean. I am very aware that tables don’t leave as they are supposed to and turning tables is an art, I just don’t expect to have to give a credit card to hold a reservation in case I’m late or don’t show and then have to wait 35 minutes without acknowledgment of the wait. When brunch was advertised on open table it made no mention of a buffet. The sample menu on open table was light, creative and innovative. The buffet was tucked in a corner with a poor traffic flow. The salad was mixed greens and dressing that was out, no added items for the salad, the pasta dish was cold, the salmon however cold, was very flavorful and moist. The waffles were amazing and very flavorful. The turkey sausage, bacon, and sausage patties were cold, the potatoes were from a bag, the cheese grits were stuck to the side of the serving container. The ham was the only meat on the carving station and the person who was making the omelets was also serving the ham. The omelet station was fine, nothing unique or spectacular. It was frankly the only hot item on the buffet. The dessert platter was next to the salad and looked like the plastic cover from the grocery store was removed hours ago. The servers did their best to bus the tables and fill drinks however there was little serving happening. I have heard amazing things about the Refinery from people who have hosted parties and enjoyed dinners. This experience was none of what I hoped or expected. Again I understand it’s a holiday and there are too many spectacular options that I could have chosen to have gotten the meal I was given.
   

   Refinery Jax BeachA répondu le 22 avril 2025

   Thank you so much for sharing your feedback, and we sincerely apologize for not meeting your expectations. Just to clarify, we offer a buffet style brunch every Sundays, and this is mentioned in the reservation details. Our team worked hard to create a welcoming, affordable holiday brunch at $31.95 per person, especially for the many large groups joining us after church. We understand it may not have felt like a traditional holiday dinner, and we sincerely apologize if the offerings didn’t match what you were expecting. We truly appreciate your understanding and will take your comments into account as we strive to improve. We’d love the opportunity to provide you with a better experience next time.
   

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7. C

   Christine

   Jacksonville 1 commentaire

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   All the staff are wonderful. The food and drinks were impeccable. We had Easter Brunch, the food and drinks were impeccable.
   

   Refinery Jax BeachA répondu le 22 avril 2025

   Thank you so much! We're thrilled you enjoyed Easter Brunch and had such a great experience with our team.
   

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8. M

   Michael

   Jacksonville 4 commentaires

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 2

   Very bad experience. First, they gave our reservation for brunch away to another group, even though I confirmed for a table for 7. Also, service was very slow and staff was not experienced and some were rude. Quality of food was not good. Don’t waste your time and your money.
   

   Refinery Jax BeachA répondu le 22 avril 2025

   Thank you for sharing your feedback, and we truly apologize for any inconvenience you experienced. Despite the reservation issues, we were happy to seat you right away at a beautiful table by the window to make sure you could enjoy your time with us. We always strive to accommodate our guests as best as we can, especially on such a busy holiday. We appreciate your understanding and will take your comments to heart as we work to improve. We’d love the opportunity to provide you with a better experience next time!
   

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9. R

   Robert

   Jacksonville 1 commentaire

   1.0

   Y est allé le 20 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 3

   Food was cold and not cooked. Looked like all was unpackaged and put on a plate. Very disappointed in this place. I swear Waffle House would have been better
   

   Refinery Jax BeachA répondu le 22 avril 2025

   Thank you for sharing your feedback. Our Easter brunch was a special celebration of the holiday, and we worked hard to provide freshly made dishes using only the premium locally sourced ingredients. We're sorry to hear that your experience didn’t meet your expectations. We take all feedback seriously and will review your comments with our team. We hope you’ll consider giving us another chance in the future to show you the true quality of our food and service.
   

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10. T

    TYLER

    Jacksonville 1 commentaire

    5.0

    Y est allé le 20 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Extremely professional and everything from the drinks and food were fantastic.
    

    Refinery Jax BeachA répondu le 22 avril 2025

    Thank you so much Tyler for your great review!
    

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