Red Star Matteson

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1. RJ

   RavenJ

   Chicago

   8 reviews

   vip
   2.0

   8 reviews

   Dined 3 days ago

   overall2food5service1ambience5

   The food is always great! I actually like this place BUT on my last visit when the check came, I specifically asked the waiter is gratuity included she said NO! Come to find out, it was in cluded in the bill and we end up tipping her $18 on top of the $16 included gratuity. I didnt think that was cool at all! I would come back but the waiters should provide paper checks up front, not because we requested one several times b/c she was trying to get over on us.
   

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2. OT

   OpenTable Diner

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   overall3food3service3ambience3

   Something was going on where we couldn’t order any food,only drinks for at least 30 minutes after we got there,which was kind of cool because the atmosphere was good but once we(we weren’t the only ones)were able to order,the food came and was delicious
   

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3. L

   Lanye

   1 review

   5.0

   1 review

   Dined on May 6, 2023

   overall5food5service4ambience5

   Only issue I had was waitress for a part of my order. I really wanted it but no big deal.
   

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4. OT

   OpenTable Diner

   West Palm Beach

   1 review

   1.0

   1 review

   Dined on May 5, 2023

   overall1food2service1ambience5

   Food was cold upon arrival to our table and drinks tasted like Kool aid.
   

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5. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on April 29, 2023

   overall4food5service4ambience4

   The food was delicious and the staff was friendly. The music stopped and the lights came on at 11:25 pm with no explanation, then they closed early.
   

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6. PT

   PoohbearT

   Chicago

   1 review

   4.0

   1 review

   Dined on April 9, 2023

   overall4food5service4ambience5

   Everything tasted great !! But my frozen drinks were sitting on the bar for 15 mins before anyone noticed and still brought them watered down drinks to the table instead of just making them over to be more presentable. But the problem was resolved with no fuss so other than that it was a great vibe and great food.
   

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7. OT

   OpenTable Diner

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined on April 8, 2023

   overall4food5service5ambience2

   Have visited many time, customer service has not always been the best. This particular day it was great! Arrived at opening time (11a). Seated fast, food served fast and hot! It was delicious. Prices were a little above average for brunch and gratuity is automatically added to bill during the week and for parties but gratuity is even more in the weekend.
   

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8. U

   Unique

   Chicago

   4 reviews

   4.0

   4 reviews

   Dined on April 7, 2023

   overall4food5service3ambience4

   Overall the experience was okay. We had a waitress that just started so we kinda felt she should of been shadowing someone or someone helping her on the side because a lot of stuff she had to go ask about. But other than that, the food was great! Dj was late lol but the music they played in between time kept us a float. We would go back
   

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9. CS

   CarlS

   Chicago

   6 reviews

   1.0

   6 reviews

   Dined on April 2, 2023

   overall1food2service1ambience4

   They have a 90 Minute Table limit but the food takes literally almost 90 minutes to come out. So The food finally comes out and of course it’s cold then the waitress wants to push us out the door stating they have a 90 minute dine in limit. We ask to speak to the host about our issues, I don’t recall his name but he was short and pudgy… he didn’t care how bad our visit was going he just wanted us out the door, didn’t even offer an apology. So yeah Service Sucked. Food was served cold. Floors were dirty. Host didn’t care.
   

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10. K

    Ken10

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on April 2, 2023

    overall5food5service5ambience5

    My favorite place to brunch in the south suburbs!
    

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11. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on April 2, 2023

    overall5food5service5ambience5

    Everything was wonderful music was good … loved the food
    

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12. EB

    ElzieB

    Chicago

    1 review

    5.0

    1 review

    Dined on April 2, 2023

    overall5food5service5ambience5

    Outstanding establishment. The owners and their staff were superb. It was an amazing experience. The food choices were all very tempting but I settled for the wings and awesome tasty choice. The drinks were also in good taste. There was a live band performance was very good. I will frequent this establishment with friends .
    

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13. SR

    ShandaR

    Chicago

    1 review

    1.0

    1 review

    Dined on March 26, 2023

    overall1food1service1ambience1

    Overbooked and no table was available for my reservation. Didn’t call ahead to inform me, once I arrived they said even tho I had a reservation they couldn’t accommodate me and basically I was out of luck. My birthday was ruined because I had no other plans and I had other guest with me as well. I would not recommend
    

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14. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on March 25, 2023

    overall5food5service5ambience5

    Great experience love the vibes the service was excellent and the energy was flowing
    

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15. OT

    OpenTable Diner

    Chicago

    8 reviews

    1.0

    8 reviews

    Dined on March 19, 2023

    overall1food1service1ambience5

    I waited 20 minutes after being seated for a server to even acknowledge us. The person who sat us came to the table and said he was trying to find a server. Smh….Finally we got a server that didn’t really have a pleasant look. Now if I’m patronizing an establishment at least be friendly smile show me that I’m welcomed. When you force gratuity on customers severs know they are already getting paid and therefore they can treat you poorly. I guarantee you if this wasn’t forced they would be much nicer. Oh and let’s not forget she can back for the menu because she said the other table needed it. No nachos no salmon bite food was not hot drinks horrible. Needless to say I will never go back. The music and DJ was awesome !!! I give this place less than 2 years and they will be closed if they don’t get the staff together.
    

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16. TL

    TonyaL

    Chicago

    1 review

    3.0

    1 review

    Dined on March 19, 2023

    overall3food5service5ambience4

    Enjoyed the good food and good prices. Our waitress Rickie was more than just a good waitress but good energy. The young man who seated us had a dry smug attitude like his daddy owns it. We had just ordered another champagne tower and he comes over and tells us our 90 minutes were up. Mind you there were plenty of empty tables and we were spending money. Our waitress handled it but I will never go back. Also, why is there a 90 minute time limit when you’re spending money and enjoying friends or a date. Please do better this place can be great.
    

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17. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on March 19, 2023

    overall5food5service5ambience5

    Sunday funday
    

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18. OT

    OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on March 16, 2023

    overall5food5service5ambience5

    Great I love it great drinks great food nice play & they very nice
    

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19. TP

    TiaP

    Chicago

    14 reviews

    vip
    4.0

    14 reviews

    Dined on March 12, 2023

    overall4food4service4ambience4

    You definitely need a reservation or you will be waiting because the place is usually packed on the weekend. They offer fun themed brunches with a DJ. The food can take a long time. Don’t come hungry because the kitchen always seems to be backed up. Overall I enjoy myself at this restaurant.
    

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20. OT

    OpenTable Diner

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on March 12, 2023

    overall5food5service5ambience5

    We had an amazing time! the food and drinks were so good!!
    

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21. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on March 12, 2023

    overall3food3service2ambience4

    This was my first time at RedStar. I went on a Saturday night while the live band was there. The food was good. I loved the Boom Boom Shrimp. The service could have been better as it took a long time for me to be seated and for the waiter to take my order. I do plan on going back but I will try to go earlier in the day when it is not so loud.
    

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22. DB

    DorothyB

    New Orleans

    7 reviews

    4.0

    7 reviews

    Dined on March 11, 2023

    overall4food3service3ambience4

    The energy was great! The food was pretty good. The seasoning is inconsistent - depends on who is cooking. The music was good and the service wasn’t as good as I’d like it to be. We will ask specifically for who we want next time.
    

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23. OT

    OpenTable Diner

    New York Area

    2 reviews

    1.0

    2 reviews

    Dined on March 5, 2023

    overall1food1service1ambience1

    When we arrived, we were informed they were over book an our wait will be up to 40 minutes even though we had a reservation
    

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24. OT

    OpenTable Diner

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on March 5, 2023

    overall4food4service4ambience4

    We had a reservation for 12:30pm had to wait 30 minutes for the table, but the food was definitely good. Worth the wait!
    

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25. OT

    OpenTable Diner

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on March 4, 2023

    overall4food5service4ambience5

    Graduation / bday
    

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26. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 26, 2023

    overall3food5service3ambience3

    I think it was a slower staff this day I waited long for food for brunch really long but when I went back on a happy hour day everything came fast going to try again for my birthday brunch and hopefully it’s better
    

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27. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on February 25, 2023

    overall1food2service1ambience1

    Although we had a reservation, we still ended up waiting for a table while patrons who did not have a reservation we seated before our party of 2. The wait staff exhibited very to no professionalism and when asked for the Manager, would not go to get him or her. The food was mediocre and the music was way too loud. This restaurant proved to be a real disappointment, and not recommended for mature crowds.
    

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28. OT

    OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined on February 25, 2023

    overall4food5service2ambience4

    Karaoke night was so much fun. The margarita tower was the highlight of our table!
    

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29. OT

    OpenTable Diner

    Chicago

    7 reviews

    vip
    1.0

    7 reviews

    Dined on February 23, 2023

    overall1food1service2ambience2

    Drinks were watered down, over priced and was sick the next day
    

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30. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on February 19, 2023

    overall5food5service5ambience5

    We ended up at the bar! The staff was amazing and the food was superb
    

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31. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on February 19, 2023

    overall1food1service1ambience3

    We had reservations for 9:30pm, it took them an 30 minutes to seat us and another 45 minutes for them to take our order. After waiting another 30 minutes for drinks we left. Time wasted
    

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32. DT

    DeidraT

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined on February 14, 2023

    overall3food2service3ambience3

    Valentines Dinner, The food was not cook as request and the value was overpriced for establishment. The service, drinks and ambiance was decent.
    

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33. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on February 14, 2023

    overall3food3service3ambience3

    The atmosphere was nice. The chicken wings weren’t seasoned enough and no one told us about the dine in service charge.
    

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34. OT

    OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on February 5, 2023

    overall3food4service2ambience3

    Made reservation online and still waited for 21/2 hours after time to be seated
    

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35. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on February 5, 2023

    overall5food5service5ambience5

    Took my wife to RedStar on a Saturday night. We usually go downtown for date night, but I couldn’t pass up the live band. We had a great night! The band was great, we enjoyed our food (steak/shrimp, crab cakes/grits). 2 downsides- $10 cover before seating (hope it goes to the band) and a “seating fee” which I thought was gratuity but the server said she did not receive any of that fee 🤨. Definitely will go again. Great job to the RedStar staff and ownership
    

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36. PH

    PheniqueH

    Alabama

    17 reviews

    vip
    3.0

    17 reviews

    Dined on January 16, 2023

    overall3food3service4ambience4

    I placed an ordered specifically with what I wanted and they still got the order wrong and I didn’t send it back I was just disappointed you order food a certain way and they bring it out another
    

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37. OT

    OpenTable Diner

    Chicago

    1 review

    1.0

    1 review

    Dined on January 15, 2023

    overall1food1service1ambience1

    Made a reservation, took forever to get seated so we stood in front of the crowded door for a while, finally did get seated and was told that we couldn’t order food just drinks. However we couldn’t order anything because no one actually came to the table.
    

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38. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    Just a Cousin Day the vibe was great the music was on point and the food was fire.
    

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39. OT

    OpenTable Diner

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on January 14, 2023

    overall5food5service4ambience5

    We had Jaylen as our server. Very polite but over worked. Food was really good as well as the drinks. There was a live band that was nice. The only thing that I didn’t like was that someone’s food was added to my bill but once I caught it Jaylen changed it right away . I would say that the server should definitely look at the bill before passing it to customer.
    

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40. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on January 8, 2023

    overall1food2service3ambience5

    There was paper in our food hair in The drinks
    

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