Red Star Craft House is the perfect location for any event. Whether you are looking for an intimate gathering, large event or catering, Red Star Craft House is the ideal restaurant to host your special occasion.View Private Dining Details
Saturday night dinner with friends. Overall great experience.... until they shut the background music off and started “Trivia”. It was loud and irritating and no one in the restaurant was paying attention to the Trivia guy (with the loud microphone). He was reading questions off cards with a loud, monotone voice.
Thank goodness we were done eating. We quickly left, however we would have stayed to hang out if “Trivia” hadn’t started. We weren’t the only ones, we noticed other people leaving.
Fantastic, as usual! Love the Nachos and the Veggie Burger!
Great for outdoor seating. Food is good and there are many choices. Our server was totally in the weeds... we waited for a long time before they came over after we were seated. We ordered water and an appetizer while we
looked at the beer menu. Our waters took forever!! Our beers and appetizers were brought out by a food runner who also brought the table
settings. Hoping it’s just a new job for this server and it will get better :) FYI if you request outdoor seating on opentable they don’t always honor that request as we were informed by the hostess as we walked in.
I asked for fresh onions on my burger instead I got carmelized onions and my side salad was not to have tomatoes since I am allergic to tomatoes.....our waitress seemed to be a little aloof not all together because when we got the check the appetizer was still on it / I did wear a flyers shirt for the Philadelphia Flyers...and she did take it off after she ran the check through...so needless to say I don't think we will be back...
Always a great experience!!
Waiter was not well trained, was not even familiar with special, advertised as offered EVERY Sunday all day (2 pizzas). This slowed down service. Pizzas and salad were meh. We find Red Star to be hit or miss.... This visit was more of a miss.
Food was excellent, beer awesome..service not bad but could tell waiter was overwhelmed and drinks took about 25 min to get to us
My husband and I are from Lancaster and we met up with our friends from Bluebell for dinner. The beer list is great and the atmosphere was very relaxed. We had a great time.
This was the worst service from the kitchen and bar ever. Waitress took awhile to acknowledge us. A drink arrived wrong after being very specific about it and then it took 15 minutes to get the correct one. Appetizers arrived okay but very limited salsa on the chips and salsa, like 2 tablespoons for a large tray and it really was chopped tomato cubes. Great guac flavor and amount. A table of 5 and 3 meals (salad, salmon blt and mahi tacos) arrived and then the other two mahi tacos took 20 minutes to arrive! Three of us ended up eating without the other people's meals because it took so long! Of course the bill was normal price. No excuse or explanation except, oh, sorry, must be busy.
Last time going here and this is probably the third time we've been there. Gave them 3 chances and it just got worse.
We had high hopes for Red Star. We have been to other Magrogan restaurants and have always been satisfied, but not so with Red Star. Honestly, what ruined the night was our waiter. He could not have cared less about taking care of me and my family. He wasn’t helpful with either food or beer selections almost to the point of being rude. I will say that they have a decent selection of beer on tap, but that is where it ends for me. We won’t be going back and we won’t be recommending to friends or family.
Red Star never disappoints.
Love the accommodating and friendly staff. Plenty of drink and food choices to please everyone.
We were a party of 8, half kids. I gave the service 3 stars as a compromise. I thought she did a very good job. Our drinks were never empty and everyone got what they asked for. My husband didn’t like that she wasn’t familiar with the beer he ordered, which is totally forgivable if you ask me when the beer list is ever changing and it’s difficult to know about all craft beer. She didn’t pressure us to decide on our meals and she brought everything very quickly. She wasn’t the most outgoing person, but I didn’t really care because she did her job well and she was nice enough. The food was great! Sweet potato fries were best ever! My cheesesteak was light on meat, in retrospect I should have put all the meat on one half of the bun. It still wouldn’t have been full, But it was delicious. The kids loved the pizza, pasta & grilled cheese and the other adults enjoyed their burgers & said they were cooked to perfect temperature. They just needed salt, which wasn’t on the table (and the waitress didn’t come back to check on table for a while after last dish was delivered). I mentioned in my reservation that we were celebrating a birthday and the restaurant didn’t acknowledge at all, which in this case was fine because it was my birthday, but under normal circumstances I think a restaurant should show appreciation for a person choosing them for a celebratory meal. Just by acknowledgement, we don’t need freebies. I will add that we went on a Sunday so the kids meals were free, even for lunch! Which was a great surprise! (On free kids meal per adult meal) We will definitely go back!!!
Glad we had a Saturday night reservation; otherwise a 60minute+ wait. We only waited 15 minutes. It was packed, but we were fortunate to get a table in the quieter, semi-private area. Server was very attentive; beer manager (R.J.) was very friendly and helpful. The edamamme was not real fresh, but all other parts of the meal were good.
We love the appetizers... fried pickles and avocado fries were exceptional. Good food, good service.
Nice place. Good food. Big menu. Friendly staff. Would definitely go again!
Food was good. Service was not as good as it usually is.
Great beers, a simple but delicious menu of family-friendly favorites, and a friendly waitstaff. A great alternative to chain casual dining, the local connections and craft kitchen will make you surprised you've found such a great place at the mall.
Disappointed with our visit. Very slow service. Over 20 minutes to get a beer and when the appetizers arrived, the entree’s arrived in less than a minute. What a mess
Food was subpar and took a long time. Would not recommend
My fiancee and I were seated between two tables with little kids who were yelling and running around when there were at least three open booths on the other side of the restaurant. We then waited 20 minutes for a waiter to come to our table, despite multiple waiters working the tables around us. They walked right past our table without a word. Our waiter did not know what was on the menu. I asked for pickle chips with my burger, and he said he didn't know if they could do that even though it says it specifically on the menu. We waited another 20 minutes for our food, and it was not worth the wait. I asked that my burger be medium, and when I got it, it was charred and dry. My fiance had a pizza that he said was mediocre. We will not be returning. Don't waste your money!
Love redstar. Food is awesome, service is typically good. Lots of beer choices! We eat here often.
Great service. Bison burger with Brie is excellent as usual
Bland and tasteless food. Will not be returning.
Great Quinoa burger and the truffle fries are a must. Not sure if the quinoa burgers are vegan, but I would bet they are close to vegan
We've been to red star before and enjoyed out experience so we decided to come back. This visit wasn't as enjoyable. Service was slow, took about 15 minutes for a glass of wine. Appetizer was good, but slow to come out . We ordered a margarita pizza, which came out as a overcooked and burnt plain pizza, and a buffalo chicken sandwich, which was overly chewy. We ordered a slice of chocolate cake and a slice of cheesecake for dessert, but were only bought the cheesecake with 2 forks. Overall not a great dining experience this time around.
We would make a strong recommendation to add a description to the beer list (drafts). They are in categories, but each one should have a description. Also, the sizes should be listed and the price should be added. The food was very good but lacked some added spices to enhance the taste. Very nice selection of beers!!! That is their biggest draw!!!
Always good food!
Good for casual dining.
Good food service was a little slow
My husband and I dined here before heading to a movie. It's a very casual place, with a good menu. The food was better than expected. I need to eat gluten free, and there were plenty of options, and it was good to know that everything is prepared in house . I like the option of fresh food . The service was very good. We would definitely go back.
Food was great! Service was great! Spicy Sangria was delicious!
Loved the food. We will definitely keep returning to this resturant. Love the food and the service.
I love the food and tge menu is varied. All appetizers are fantastic. And Morgan our server was great. Friendly and funny and very good at her job!!!
Sorry. I would not recommend Red Star. First complaint; our booth was directly under a speaker and the loud music was very annoying and distracting. Twice, we asked the server to turn down the volume (the restaurant was not busy.); she ignored the first request. We asked a passing server to check on turning down the volume; our server then came by and told us that it could not be turned down. Second complaint; my burger was topped with a whole leaf of grayish blackish moldy lettuce; my husband's lettuce was a touch moldy. Our server agreed with our complaint that the lettuce leaves should have been in the garbage, not on a burger.
We never heard an apology. Third complaint: my burger was also topped with an unripened slice of tomato; it was green in the center.
Enjoy the bison burgers and always cooked as requested. Staff always friendly and accommodating. Big Daddy Graham for Quizzo is a nice touch to unite the crowd a bit.
Food was below average--had the pizza dough cheese bombs, southwest grilled chicken salad and cheesesteak pizza. All were very bland. Was really expecting an "artisan" (good) pizza and was extremely disappointed. Burgers looked good though and maybe that is what we should have ordered.
Michael was a very good server. 1 meal came out a little over done. He made it right immediately. Greet staff very friendly. Nice casual meal
Great beer list and tasty pub food as always. Kid friendly and loud enough to have fun but not too loud that you cannot talk.
The veggie burger was way overdone and too deep-fried.