Red Rock Trattoria - Waterton Glacier Suites

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1. AG

   AlanG

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   This is the second time we have been here in the last six months and both time were excellent.

   Report
2. RH

   RogerH

   1 review

   4.0

   1 review

   Dined on February 19, 2023

   overall4food4service5ambience4

   Menu options sufficient. Server was attentive at the right times, hostess has very good. Seafood linguini was just ok, for some reason chili flakes are used in the pasta which were a bit heavy handed, sauce lacked any substance to actually stick to the pasta. Same for the veal dish someone else had, pasta was too spicy. Our other two guests had chicken parm and their pasta lacked flavour, just tasted like cream. Chicken and veal were both very good though. Highlight of our meal other than the 60th bday celebration was the dessert, tiramisu was very good and was a big portion. We were grateful to have a nice place to eat in Waterton in the winter. I think there is an opportunity to tighten up the execution of the pasta and sauces that accompany them. Thank you.

   Report
3. HL

   HeatherL

   1 review

   5.0

   1 review

   Dined on February 15, 2023

   overall5food4service5ambience5

   Service was excellent, such friendly staff!! Food was yummy!

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4. RM

   RiccardoM

   1 review

   5.0

   1 review

   Dined on December 31, 2022

   overall5food5service5ambience5

   Excellent food! Listen to the staff’s recommendations as they know what’s good!

   Report
5. CC

   ChiChi

   1 review

   5.0

   1 review

   Dined on December 25, 2022

   overall5food4service5ambience4

   It was wonderful to have a quiet serene place to spend Christmas eve for dinner, and Christmas day for a light lunch. The gentleman serving was very professional and friendly.

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6. TB

   TriciaB

   1 review

   5.0

   1 review

   Dined on October 29, 2022

   overall5food5service5ambience5

   Great service, ambiance and delicious food. Would definitely recommend.

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7. JL

   JessicaL

   1 review

   5.0

   1 review

   Dined on October 17, 2022

   overall5food5service5ambience4

   Our server was very polite and friendly and our food was beyond expectations! We had a lovely table by the fireplace. The server apologized for the main course being slow but it wasn’t really that slow. We felt bad for them as an ignorant patron was giving them a hard time over a corkage fee, he’s the only thing that wasn’t good about it and it had nothing to do with the Red Rock. . Lovely place for our honeymoon dinner

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8. JM

   JeffMc

   Calgary

   6 reviews

   3.0

   6 reviews

   Dined on October 9, 2022

   overall3food3service4ambience4

   Unfortunately the pasta sauces were phoned in

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9. SW

   SabrinaWright

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined on October 9, 2022

   overall5food5service5ambience5

   Absolutely amazing restaurant! You must try their ricotta gnocchi..to die for !!

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10. JM

    JudyM

    Philadelphia

    16 reviews

    2.0

    16 reviews

    Dined on August 15, 2022

    overall2food3service2ambience3

    While the server was friendly and the food came out relatively quickly, we had to ask twice for water. Food was decent but ridiculously overpriced. $18 CN for a Caprese salad that consisted of a few slices of tasteless red tomato, a few small yellow tomatoes, and a golf ball size of burrata cheese. We shared the lasagne, which was just ok. Definitely not worth the price.

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11. L

    Luvingmyfood

    Calgary

    7 reviews

    vip
    1.0

    7 reviews

    Dined on August 10, 2022

    overall1food1service1ambience4

    Visiting Waterton, read previous reviews and thought this would be a nice place for a dinner. We made reservations for 7pm, arrived promptly and found the place to be three quarters full. The atmosphere of this small (34 seat) restaurant appeared warm and welcoming. We were greeted by Mandy, who was friendly and accommodated us on the request for a more private table than the initial offering of a table at the long bench between two other couples. Unfortunately, it went downhill from here. Our server appeared very overwhelmed, while our appetizer salad arrived shortly after ordering, it was over two hours later when she took our food order and we got our meals thirty minutes after that. When we finally received our dinner, it was a great disappointment. The salmon was very small piece on a plateful of pasta accompanied by three little clams.and was so over cooked it was hardly edible. The special of bison with cheese tortellini lacked flavour and freshness. For the price - $34 per plate - we were very disappointed. There were a number of other tables also waiting long periods for food and service. Throughout our wait, we were not checked on even though it was more than obvious that we were waiting to have our order taken. Our appetizer plates sat empty on the table for the two and a half hours - there was a fellow who appeared to bus tables but only when parties had left; otherwise we weren’t too sure what he did as the two ladies serving appeared to do all the work. Apologies were made at the end of our evening and excuses given that the computer system was down and they had a new chef in the kitchen in training. It’s too bad really as this establishment’s previous reviews made it appear really quite good.

    Red Rock Trattoria - Waterton Glacier SuitesResponded on August 12, 2022We are so sorry . Our computer system went down in the height of dinner rush and we had to do everything by hand which took up a lot of time and affects service. We understand you were not happy by the exaggerated times on your review. We close at 9pm and everything was served by then so you couldn't have waited 2.5 hours. The server was so upset by your review she was crying as she felt she gave good service . We are sorry for that. i hope you give us another try to impress you

    Report
12. s

    stevef

    Calgary

    2 reviews

    5.0

    2 reviews

    Dined on August 7, 2022

    overall5food5service5ambience5

    Excellent food -- surprising to find such wonderful preparation in Waterton. We had a very nice time.

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13. OT

    OpenTable Diner

    Calgary

    2 reviews

    1.0

    2 reviews

    Dined on August 3, 2022

    overall1food4service1ambience2

    There was no air conditioning the service was not what we expected for the price and level of dining we weren't asked for a second glass of water or another drink and we were there for our anniversary supper Good thing the food was good but we will never return

    Red Rock Trattoria - Waterton Glacier SuitesResponded on August 12, 2022We do have AC so i am not sure why it wasn't turned up high enough, i am so sorry for that. We do have some new servers as staff has been an issue like everywhere else and we are working on training everyday so we hope to see you again so we can impress you!

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14. G

    Gusto

    Las Vegas

    14 reviews

    4.0

    14 reviews

    Dined on August 1, 2022

    overall4food4service4ambience3

    Food was good but not great and the prices seemed high. Much smaller place than expected but overall we enjoyed our evening.

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15. KD

    KDub

    Calgary

    1 review

    3.0

    1 review

    Dined on August 1, 2022

    overall3food3service1ambience2

    Same menu for years. Waitress was very pleasant but poorly trained. Felt rushed.

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16. H

    Heather

    Toronto

    1 review

    3.0

    1 review

    Dined on July 30, 2022

    overall3food1service5ambience4

    Seafood fettuccine had very little flavour and was very watery, pasta was not fresh- however the seafood in it was good. Very overpriced for what it was.

    Report
17. A

    Allen

    New England

    5 reviews

    vip
    5.0

    5 reviews

    Dined on July 29, 2022

    overall5food5service5ambience4

    Food was excellent! Service was very good despite being busy. Food came out very quickly, and everything was delicious.

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18. MC

    MichelleC

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on July 25, 2022

    overall5food5service5ambience5

    Lasagna was excellent, service was excellent…………..

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19. DM

    DMan

    New York Area

    14 reviews

    vip
    5.0

    14 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    We love the trattoria. The food was amazing, really creative and the service was outstanding. Also highly recommend the Tiramisu for desert! Really special

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20. JD

    JanD

    Kansas City

    10 reviews

    vip
    5.0

    10 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    Our entire experience was exceptional. The restaurant is very attractive. Our server was over the top great; she was very informative on helping us make food and wine selections and extremely personable. The food was delicious. Noise level was low which we appreciated; noisy restaurants are not to our liking. Great evening.

    Report
21. E

    Emily

    1 review

    5.0

    1 review

    Dined on July 20, 2022

    overall5food5service5ambience5

    Great place, excellent service!!! Amazing food 10/10 recommend

    Report
22. N

    Neil

    Hawaii

    1 review

    4.0

    1 review

    Dined on July 20, 2022

    overall4food4service5ambience3

    Small restaurant and quite warm in hot months. Service excellent as was the food. Very generous portions and good quality.

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23. I

    Irish

    Calgary

    1 review

    3.0

    1 review

    Dined on July 13, 2022

    overall3food4service2ambience3

    Food was excellent however do not go here if you have young children unused to gourmet Italian. Would have been nice to have a couple of child friendly options. Must have been our servers first day. Did not even know what pops were available. Music very loud. I like it to be in the background not drowning conversation.

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24. t

    ttbz

    Manitoba

    19 reviews

    5.0

    19 reviews

    Dined on July 9, 2022

    overall5food5service5ambience4

    Very good food and service albeit a tad expensive for Italian fare.

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25. OT

    OpenTable Diner

    Atlanta Metro

    11 reviews

    vip
    5.0

    11 reviews

    Dined on July 7, 2022

    overall5food5service5ambience5

    Wonderful dinner. The salad is enough to share Salmon Piccata was delicious. Don’t miss the Tiramisu! A hidden gem in Waterton..

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26. AC

    AndoCalr

    Calgary

    3 reviews

    4.0

    3 reviews

    Dined on July 3, 2022

    overall4food4service3ambience4

    Service was friendly, but slow. An unfortunate victim of the current times! A very nice place for a special occasion.

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27. U

    Underwhelmed

    Calgary

    6 reviews

    5.0

    6 reviews

    Dined on July 2, 2022

    overall5food5service5ambience5

    Mom and daughter trip - “best gnocchi (she’s had it often) I’ve ever had”.

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28. DK

    DonK

    1 review

    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5

    Food was really, really good. Service was also very good.

    Report
29. OT

    OpenTable Diner

    Calgary

    1 review

    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5

    The food was excellent. There was 4 of us, we enjoyed all our food especially the Pear & Fennel Salad, Spaghetti & Kobe Style Meatballs, Veal Scallopini which is not traditional (breaded but so tasty). Penne All’arrabbiata is nice too but a little bit salty. Salmon Picatta is so yummy but it's a small 3" × 3" on a bed of tagliatelle. Cauliflower appetizer is nice too.

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30. CD

    ClaireD

    London

    1 review

    4.0

    1 review

    Dined on June 23, 2022

    overall4food4service5ambience5

    Very lovely staff, great food and atmosphere was a bit rushed towards the end, but realize in Canada every one eats early

    Report
31. RW

    RobWalker

    Calgary

    11 reviews

    4.0

    11 reviews

    Dined on June 22, 2022

    overall4food4service4ambience5

    I would on the whole recommend this restaurant. I think they’re trying hard although there are some easy to fix things that might improve the experience. The decor and particularly the padded seats were very nice. For a restaurant that is charging top dollar for its pastas I would expect a more prompt and professional service. While our waitress was trying hard she lacked some elementary skills of waitressing. She cleared the plates (finally) by reaching across the table rather than going around. We bought a very nice bottle of wine and would have appreciated her returning at some point to refill our glasses rather than allowing us to do all of that. By the time we left, the restaurant was quite full and we waited a significant time for each step in the process. My wife ordered a gluten-free pasta and, given the different ingredients, it came back over-cooked and falling apart. This is some thing the chef should have been aware of. However, I will say the flavour of her choice was excellent. I know all small businesses are trying hard and this one included. I wish them all success. The issues are not hard to fix, a little more training for the junior waitress. We pointed out the overcooked pasta for which she apologized but we were not offered any discount or refund until we mentioned it at the time of paying.

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32. C

    Chez

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    Was our Second visit to Waterton and one of the reasons was to dine at your fabulous bistro!!! The presentations, the flavors and the wine list.... bellissimo!!! Chez Callahan

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33. JA

    JAMESL

    San Antonio

    1 review

    5.0

    1 review

    Dined on June 14, 2022

    overall5food5service5ambience5

    The food was excellent. If we didn't live 500 miles away, we would be back very soon.

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34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 13, 2022

    overall5food5service5ambience5

    This place is a diamond, was absolutely delighted with the staff, service and the food was over the top. 6 stars from us

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35. k

    kristiedee75

    San Francisco

    14 reviews

    5.0

    14 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5

    Outstanding! So impressed with this gem, it was hard to believe we were in a small tourist town (had the elegance and quality of any big city 5 star restaurant). We have travelled extensively through Italy and this meal was on par with some of the best we’ve had there. Nicely varied menu options with a decent enough wine selection. Thoroughly enjoyed the shrimp appetizer, the veal , the cheese tortellini with bison special, and the canolli dessert was impossible to resist! We hope to be back to Waterton one day, and we would definitely dine here again!

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36. LA

    LouiseA

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5

    The server an hostess were both very nice and welcoming. The food was delicious and very filling!!!! I liked your wine selection aswell

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37. MB

    MBCalgary

    Calgary

    27 reviews

    vip
    3.0

    27 reviews

    Dined on June 1, 2022

    overall3food3service3ambience3

    Good food although options were limited as an increasing number of menu items were unavailable or sold out as the evening progressed. Not good when it’s a small menu to begin with. The restaurant is operated, but not owned by, a family where dad is the chef, mom is the hostess, and the kids help out. Tonight it seems the 16 year-old son was doing the cooking because it’s dad’s night off which was one reason for the limited menu offerings. These are nice people and it would be a cute story at a corner cafe…..but this is one of Waterton’s top restaurants and you would expect better. Our meals were very good but we felt badly for people coming in later who had much less to choose from. Be aware that if you collect Open Table Rewards points that the owner, Bayshore Inn and Spa, chooses not to honour Rewards dining vouchers. This made for an uncomfortable conclusion to the evening.

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38. LU

    LislU

    San Francisco

    1 review

    vip
    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Just absolutely amazing delicious food, great service and a wonderful enjoyable experience. I will definitely be returning.

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39. C

    Crisa5654

    Montreal

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    Repas tout à fait divin. Portions généreuses. Plats chauds et réconfortants. Le service était impeccable. La gentillesse du personnel est à souligner. L’endroit est cozy et joli. Nous suggérons ce restaurant sans hésiter

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40. DN

    DrNathan

    Calgary

    2 reviews

    5.0

    2 reviews

    Dined on May 20, 2022

    overall5food5service5ambience5

    The manager and her husband who is the chef are truly excellent!

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