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Red Lobster Ultimate Feast - Red Lobster - West Des Moines, West des Moines, IA

Red Lobster - West Des Moines

4.1
4.1
52 Reviews
$30 and under
Seafood
Red Lobster welcomes you by offering PRIORITY SEATING to reduce your wait time in the restaurant, so you can spend more time doing the things you love. Or, come enjoy a drink at our bar and a Tasting Plate while you wait. Red Lobster is the world's largest and most loved seafood restaurant company, offering high quality, freshly-prepared seafood, sourced in a way that is traceable, sustainable and responsible. We offer lunch and dinner daily, featuring classics like our Ultimate Feast®, Garlic Shrimp Scampi and Parrot Isle Jumbo Coconut Shrimp, and feature limited time flavors and preparations during events like Lobsterfest®, Crabfest® and Endless Shrimp®. And, who can resist our famous warm and cheesy Cheddar Bay Biscuits®? To learn more visit www.redlobster.com

Not bookable

Unfortunately, this restaurant is not on the OpenTable reservation network. To see if they take reservations and have availability, please contact the restaurant directly or visit their website for more information.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Seafood, American, Shellfish
  • Hours of operation
    Sunday - Thursday, open 11:00 AM and closes 9:00 PM Open Friday and Saturday 11:00 AM and closes 10:00 PM
  • Phone number
    (515) 226-2150
  • Payment options
    AMEX, Discover, JCB, Mastercard, Visa
  • Dress code
    Casual Dress

What 52 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on all time ratings
  • 4.3Food
  • 4.2Service
  • 3.9Ambience
  • 4Value

NoiseModerate

52 Reviews
  1. BruceF

    Des Moines

    13 reviews

    5.0

    13 reviews

    Dined on November 10, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Great food, especially for the cost. I got unlimited shrimp and we had lots of their unlimited biscuits. Our water was pleasant and efficient.

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  2. TuckerG

    Des Moines

    1 review

    5.0

    1 review

    Dined on October 8, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    The person that seated us was so friendly, pretty sure it was the GM. Our server was also very friendly and made sure we were well taken care of.

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  3. OpenTable Diner

    Des Moines

    1 review

    5.0

    1 review

    Dined on September 2, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    It was a nice quiet atmosphere which made it an enjoyable evening , food was great . Service was good .

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  4. BillDSM

    Des Moines

    18 reviews

    vip
    4.0

    18 reviews

    Dined on August 19, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Server shortage. Long wait on a Saturday night even with Open Table. Restaurant puts you on their wait list. One hour from our Open Table time. Food was good. Service was good once we got to our table.

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  5. Ross

    Des Moines

    33 reviews

    3.0

    33 reviews

    Dined on July 16, 2023

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Very slow service.........my wife's baked potato was "very" small.

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  6. JonJ

    Las Vegas

    7 reviews

    2.0

    7 reviews

    Dined on June 18, 2023

    1. Overall 2
    2. Food 5
    3. Service 4
    4. Ambience 5
    Made 6pm call ahead seating. I realize it’s not a set reservation time but just your place in line so I expected a 15 and 20 minute wait when we arrived at 6 o’clock we were told it would be 1520 minutes hour and 20 minutes later we were finally seated after the entire lobby was cleared out, so I don’t think it really matters if you use this app to reserve a time when you walked in the door they just put you on the list, the food was fine as usual but I don’t think I will be using this reservation app ever again to reserve a time at red lobster

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  7. JRab

    Des Moines

    1 review

    1.0

    1 review

    Dined on April 9, 2023

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 1
    Food was absolutely awful. Would not recommend and will never go back.

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  8. CynthiaL

    Des Moines

    7 reviews

    vip
    1.0

    7 reviews

    Dined on March 26, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Restaurant was closed.

    Is this helpful?

  9. sherrys

    Des Moines

    1 review

    4.0

    1 review

    Dined on February 18, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    After putting our name in the OpenTable app and arriving at the restaurant at that time, we still had an hour wait for a table. Not sure it helped much.

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  10. DSMresident

    Des Moines

    2 reviews

    3.0

    2 reviews

    Dined on December 17, 2022

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    $25 for 2 drinks. Not very busy yet service was very slow. Food was OK. Salad had way too much dressing. Ordered clam chowder but server forgot to order it. Remided her when salad came & told her to forget it. She ended up bringing it anyways, but was no charge. An average place to eat despite the slow/poor sevice.

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  11. OpenTable Diner

    Unspecified

    1 review

    5.0

    1 review

    Dined on October 21, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and service.

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  12. OpenTable Diner

    Des Moines

    1 review

    1.0

    1 review

    Dined on October 15, 2022

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    I used open table to put myself on the waiting list. When I arrived at 6:20 I was told that there were 15 parties in front of me and that it would about 45 mins. After one hour I checked and was told there were 11 people in front of me and that I checked in at 6:45. (Which I had checked in at 6:20). Overall we waited 1 hour 45 mins to be seated and the hostess was very rude.

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  13. Ross

    Des Moines

    33 reviews

    5.0

    33 reviews

    Dined on October 11, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    All you can eat shrimp.... always great!

    1 person found this helpful

  14. TraceyR

    Greater Boston

    4 reviews

    5.0

    4 reviews

    Dined on September 16, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were seated quickly. The hostess and our waitress were great. Food was very good.

    Is this helpful?

  15. LauraC

    Des Moines

    27 reviews

    5.0

    27 reviews

    Dined on June 19, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Good food, right price, nice waitress.

    Is this helpful?

  16. Ross

    Des Moines

    33 reviews

    2.0

    33 reviews

    Dined on May 25, 2022

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3
    The server was not personable at all. Service was slow. There wasn't very many people there. The salad no longer comes with the entree even though the price has gone up considerably. The salad was supposed to be 2.99 with the entree but was charged 4.99. Not the same Red Lobster it used to be.....😕 plus I received an email from Open table wondering why we missed our reservation....we were in the restaurant eating at the time..... overall a bad experience

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  17. birthday

    Des Moines

    1 review

    5.0

    1 review

    Dined on March 19, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Prompt seating. Excellent service Slow on the check

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  18. Ross

    Des Moines

    33 reviews

    5.0

    33 reviews

    Dined on January 14, 2022

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    The server said they didn't have the sailors platter for dinner hrs. Why? It is fish and shrimp? Seems like an excuse to me....

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  19. 70bucks4dinner

    Des Moines

    10 reviews

    vip
    4.0

    10 reviews

    Dined on January 2, 2022

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 5
    Anthony the server was new. He came to take the order when we had just sat down. Then he took forever to come back when we told him that we just were seated. He brought the food with no silverware. He forgot the crab cracker when he brought the feast. He brought one when it was half finished and the manager had brought one out. He raised the tip after I filled out the slip.

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  20. Shirley

    Des Moines

    1 review

    5.0

    1 review

    Dined on October 27, 2021

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Food was good; service terrific! She was quick to get orders from the kids, patient with their questions and courteous to all. She recognized they were hungry and brought the biscuits out right away 😊 great job!

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  21. Ross

    Des Moines

    33 reviews

    4.0

    33 reviews

    Dined on August 9, 2021

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Went to Red Lobster for lunch and had to wait 15-20min. They weren't busy but had limited staff. Still no garden salads. Food was very good..

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  22. OpenTable Diner

    Des Moines

    2 reviews

    5.0

    2 reviews

    Dined on July 17, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were served quickly, the server was awesome.

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  23. MaryC

    Naples

    1 review

    4.0

    1 review

    Dined on July 6, 2021

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    All was good had a nice evening there. May go back sometime

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  24. OpenTable Diner

    Des Moines

    2 reviews

    5.0

    2 reviews

    Dined on June 25, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our waitress was wonderful and the food was fresh and delish!

    Is this helpful?

  25. Ross

    Des Moines

    33 reviews

    4.0

    33 reviews

    Dined on June 5, 2021

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5
    Doesn't seem as good as it was pre- pandemic and prices of course are higher....

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  26. LloydU

    Des Moines

    1 review

    5.0

    1 review

    Dined on May 30, 2021

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic as usual great food and service. Great waitress was very nice and helpful.

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  27. afgbc

    Des Moines

    2 reviews

    2.0

    2 reviews

    Dined on March 13, 2021

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 4
    Food was great service was lacking. Sat quite awhile before being acknowledged and just overall poor service.

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  28. RonS

    Des Moines

    1 review

    4.0

    1 review

    Dined on March 5, 2021

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Very good food. Nice atmosphere. A little noisy because of an unruly mother trying to discipline her daughter. Daughter was doing just fine. LOL I ordered an extra lobster tail to go with my dinner. Was really disappointed in the size of it for what it cost. Other than that, it was a very good meal!

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  29. AngieW

    Des Moines

    1 review

    3.0

    1 review

    Dined on February 16, 2021

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 1
    We took my family of 5 to dinner on the 16th for my daughter’s 15th birthday, as she loves seafood! We went 2 years ago as well, and enjoyed raw oysters, which was on her bucket list. All I can say is that experience far exceeded this one. First, they no longer carry oysters, which is the main reason we went. I should have called first. Second, the food was ok, $13 for 2 tiny crab cakes was a little excessive, in my opinion. My son, husband and other daughter got the all-you-can-eat shrimp, which they enjoyed. They had 2 servings each. The birthday girl and I shared a feast meal, which was ok, but some of the noodles were stuck together and a bit hard to chew, but the amount of seafood on the pasta was good and tasty. When we reserved the table via the Open Table app, we added in the Special Occasion section that it was for my daughter’s 15th birthday, but there was no mention of it, nor any dessert offered, which was rather disappointing. Why even ask then? But all of those things are minimal compared to the screaming, out of control kid next to us that lasted for an hour straight. I am not exaggerating when I say it went on for a good hour, with the mom yelling and threatening to take the kid and leave, but ended up just leaving herself and the kid staying with the dad. She had no control and was embarrassed and left. The kid stayed with the dad, yelling, crying, whining, running around, the whole time the dad is either trying to ignore or spanking the kid or making loud threats. All in all, it was a nuisance to every other table there. I know the restaurant can’t control other’s kids, but I believe they have the right to ask him to leave or get their kid under control. It ruined the experience for everyone else there. It was very disappointing and kind of a blessing they didn’t offer my daughter a birthday dessert as we couldn’t get out of there fast enough for some peace. I am certain this will not be her choice of restaurants to celebrate her next birthday.:-(

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  30. OpenTable Diner

    Kansas City

    1 review

    1.0

    1 review

    Dined on January 25, 2021

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Awful service. Had reservation through open table arrived 5 minutes before scheduled time and they closed door with the manager who didn’t seem to care. Terrible customer service

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  31. BethD

    Des Moines

    7 reviews

    2.0

    7 reviews

    Dined on January 23, 2021

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Even while using ‘Open Table’ app, we still waited over 20 minutes. Food was fair. And cold. Portions were very small.

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  32. KathrynR

    Des Moines

    18 reviews

    4.0

    18 reviews

    Dined on January 9, 2021

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    This is a very popular location dealing well with virus protocol. Their food and drink menu is still limited, but they have the the most popular items.

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  33. Ross

    Des Moines

    33 reviews

    3.0

    33 reviews

    Dined on December 7, 2020

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3
    Price of all the shrimp you can eat has gone but NO SALAD available only Cesar and that is extra. Isn't cesar salad made from lettuce... so why no salads... I was very disappointed!!

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  34. CarrieH

    Des Moines

    13 reviews

    vip
    5.0

    13 reviews

    Dined on November 15, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    I believe they are under new management since we went last. The Manager on Duty was extremely positive, friendly, engaging to customers as well as the food delivery drivers coming in to pick up orders. Our server was awesome! Literally zero complaints.

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  35. Ross

    Des Moines

    33 reviews

    5.0

    33 reviews

    Dined on March 9, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always great food and service!

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  36. GD88

    Des Moines

    2 reviews

    2.0

    2 reviews

    Dined on February 29, 2020

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    Waited for 30-40 minutes despite having a reservation and plenty of open tables in the dining area. Took 30 minutes to get 4 drinks served after we sat down. Food was just ok.

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  37. Dustink

    Des Moines

    1 review

    2.0

    1 review

    Dined on February 24, 2020

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 3
    It was very bad service, I expected more on a $100 tab. Three of our food items were incorrect when they came out which delayed receiving the food, desert wasn’t even offered. I was not impressed.

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  38. Ross

    Des Moines

    33 reviews

    5.0

    33 reviews

    Dined on February 17, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service and food!

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  39. MattP

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on February 7, 2020

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food was great, and our server was awesome.

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  40. MattC

    Des Moines

    65 reviews

    2.0

    65 reviews

    Dined on January 26, 2020

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2
    I would not recommend this place

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FAQs

Red Lobster - West Des Moines does offer delivery in partnership with Postmates and Uber Eats. Red Lobster - West Des Moines also offers takeout which you can order by calling the restaurant at (515) 226-2150.

Red Lobster - West Des Moines is rated 4.1 stars by 52 OpenTable diners.

Not bookable

Unfortunately, this restaurant is not on the OpenTable reservation network. To see if they take reservations and have availability, please contact the restaurant directly or visit their website for more information.

Order delivery or takeout

Google Map for Red Lobster - West Des Moines

3838 Westown Pkwy, West des Moines, IA 50266-1031

Additional information

  • Neighborhood
    West Des Moines
  • Hours of operation
    Sunday - Thursday, open 11:00 AM and closes 9:00 PM Open Friday and Saturday 11:00 AM and closes 10:00 PM
  • Price
    $30 and under
  • Cuisines
    Seafood, American, Shellfish
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access, Wine
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