Red Lobster - West Des Moines

4.4
35 Reviews
$30 and under
Seafood
Red Lobster welcomes you by offering PRIORITY SEATING to reduce your wait time in the restaurant, so you can spend more time doing the things you love. Or, come enjoy a drink at our bar and a Tasting Plate while you wait. Red Lobster is the world's largest and most loved seafood restaurant company, offering high quality, freshly-prepared seafood, sourced in a way that is traceable, sustainable and responsible. We offer lunch and dinner daily, featuring classics like our Ultimate Feast®, Garlic Shrimp Scampi and Parrot Isle Jumbo Coconut Shrimp, and feature limited time flavors and preparations during events like Lobsterfest®, Crabfest® and Endless Shrimp®. And, who can resist our famous warm and cheesy Cheddar Bay Biscuits®? To learn more visit www.redlobster.com
What 35 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.3
service
4.2
ambience
4.0
value
Noise · Quiet
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R
Ross
Des Moines
22 reviews
Dined on January 13, 2022
Overall5food4service5ambience4

The server said they didn't have the sailors platter for dinner hrs. Why? It is fish and shrimp? Seems like an excuse to me....

7
vip70bucks4dinner
Des Moines
7 reviews
Dined on January 1, 2022
Overall4food4service2ambience5

Anthony the server was new. He came to take the order when we had just sat down. Then he took forever to come back when we told him that we just were seated. He brought the food with no silverware. He forgot the crab cracker when he brought the feast. He brought one when it was half finished and the manager had brought one out. He raised the tip after I filled out the slip.

S
Shirley
1 review
Dined on October 27, 2021
Overall5food4service5ambience5

Food was good; service terrific! She was quick to get orders from the kids, patient with their questions and courteous to all. She recognized they were hungry and brought the biscuits out right away 😊 great job!

R
Ross
Des Moines
23 reviews
Dined on August 9, 2021
Overall4food5service5ambience4

Went to Red Lobster for lunch and had to wait 15-20min. They weren't busy but had limited staff. Still no garden salads. Food was very good..

OT
OpenTable Diner
Des Moines
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

We were served quickly, the server was awesome.

MC
MaryC
Naples
1 review
Dined on July 6, 2021
Overall4food4service4ambience3

All was good had a nice evening there. May go back sometime

OT
OpenTable Diner
1 review
Dined on June 25, 2021
Overall5food5service5ambience4

Our waitress was wonderful and the food was fresh and delish!

R
Ross
Des Moines
23 reviews
Dined on June 5, 2021
Overall4food4service4ambience5

Doesn't seem as good as it was pre- pandemic and prices of course are higher....

LU
LloydU
1 review
Dined on May 30, 2021
Overall5food5service5ambience5

Fantastic as usual great food and service. Great waitress was very nice and helpful.

a
afgbc
Des Moines
2 reviews
Dined on March 13, 2021
Overall2food5service2ambience4

Food was great service was lacking. Sat quite awhile before being acknowledged and just overall poor service.

RS
RonS
Des Moines
1 review
Dined on March 5, 2021
Overall4food4service5ambience4

Very good food. Nice atmosphere. A little noisy because of an unruly mother trying to discipline her daughter. Daughter was doing just fine. LOL I ordered an extra lobster tail to go with my dinner. Was really disappointed in the size of it for what it cost. Other than that, it was a very good meal!

AW
AngieW
1 review
Dined on February 15, 2021
Overall3food4service5ambience1

We took my family of 5 to dinner on the 16th for my daughter’s 15th birthday, as she loves seafood! We went 2 years ago as well, and enjoyed raw oysters, which was on her bucket list. All I can say is that experience far exceeded this one. First, they no longer carry oysters, which is the main reason we went. I should have called first. Second, the food was ok, $13 for 2 tiny crab cakes was a little excessive, in my opinion. My son, husband and other daughter got the all-you-can-eat shrimp, which they enjoyed. They had 2 servings each. The birthday girl and I shared a feast meal, which was ok, but some of the noodles were stuck together and a bit hard to chew, but the amount of seafood on the pasta was good and tasty. When we reserved the table via the Open Table app, we added in the Special Occasion section that it was for my daughter’s 15th birthday, but there was no mention of it, nor any dessert offered, which was rather disappointing. Why even ask then? But all of those things are minimal compared to the screaming, out of control kid next to us that lasted for an hour straight. I am not exaggerating when I say it went on for a good hour, with the mom yelling and threatening to take the kid and leave, but ended up just leaving herself and the kid staying with the dad. She had no control and was embarrassed and left. The kid stayed with the dad, yelling, crying, whining, running around, the whole time the dad is either trying to ignore or spanking the kid or making loud threats. All in all, it was a nuisance to every other table there. I know the restaurant can’t control other’s kids, but I believe they have the right to ask him to leave or get their kid under control. It ruined the experience for everyone else there. It was very disappointing and kind of a blessing they didn’t offer my daughter a birthday dessert as we couldn’t get out of there fast enough for some peace. I am certain this will not be her choice of restaurants to celebrate her next birthday.:-(

OT
OpenTable Diner
1 review
Dined on January 25, 2021
Overall1food1service1ambience1

Awful service. Had reservation through open table arrived 5 minutes before scheduled time and they closed door with the manager who didn’t seem to care. Terrible customer service

BD
BethD
Des Moines
6 reviews
Dined on January 22, 2021
Overall2food2service2ambience2

Even while using ‘Open Table’ app, we still waited over 20 minutes. Food was fair. And cold. Portions were very small.

KR
KathrynR
Des Moines
13 reviews
Dined on January 9, 2021
Overall4food5service5ambience3

This is a very popular location dealing well with virus protocol. Their food and drink menu is still limited, but they have the the most popular items.

R
Ross
Des Moines
23 reviews
Dined on December 7, 2020
Overall3food3service5ambience3

Price of all the shrimp you can eat has gone but NO SALAD available only Cesar and that is extra. Isn't cesar salad made from lettuce... so why no salads... I was very disappointed!!

CH
CarrieH
Des Moines
10 reviews
Dined on November 14, 2020
Overall5food5service5ambience4

I believe they are under new management since we went last. The Manager on Duty was extremely positive, friendly, engaging to customers as well as the food delivery drivers coming in to pick up orders. Our server was awesome! Literally zero complaints.

R
Ross
Des Moines
23 reviews
Dined on March 9, 2020
Overall5food5service5ambience5

Always great food and service!

GD
GD88
Des Moines
1 review
Dined on February 28, 2020
Overall2food2service1ambience1

Waited for 30-40 minutes despite having a reservation and plenty of open tables in the dining area. Took 30 minutes to get 4 drinks served after we sat down. Food was just ok.

D
Dustink
Des Moines
1 review
Dined on February 24, 2020
Overall2food5service1ambience3

It was very bad service, I expected more on a $100 tab. Three of our food items were incorrect when they came out which delayed receiving the food, desert wasn’t even offered. I was not impressed.

R
Ross
Des Moines
23 reviews
Dined on February 17, 2020
Overall5food5service5ambience5

Excellent service and food!

MP
MattP
San Francisco
2 reviews
Dined on February 7, 2020
Overall4food5service5ambience4

The food was great, and our server was awesome.

MC
vipMattC
Des Moines
39 reviews
Dined on January 25, 2020
Overall2food2service4ambience2

I would not recommend this place

S
Suesue
Des Moines
13 reviews
Dined on January 2, 2020
Overall5food5service5ambience5

It was good. The open table app put us at priority seating. Got seated quickly. Great service. Good came out quick. Drinks always full. Good food. Will be back!

R
Ross
Des Moines
23 reviews
Dined on December 27, 2019
Overall4food4service4ambience3

This Red Lobster is usually very good but this time the fried shrimp was over cooked and the fish was supposed to be fried but instead it was grilled.

OT
OpenTable Diner
1 review
Dined on December 13, 2019
Overall5food5service4ambience5

Great meal! Server was nice! It was busy but that’s to be expected in a Friday night!

R
Ross
Des Moines
23 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

The food and service were great!

R
Ross
Des Moines
23 reviews
Dined on November 8, 2019
Overall5food5service5ambience5

Great food and service

KR
KathrynR
Des Moines
13 reviews
Dined on October 19, 2019
Overall4food5service4ambience4

We made a reservation through open table, were seated and the reservation was acknowledged, but when we presented our gift card from open table the manager came to our table and said he had never heard of Open Table. He honored the $10 off, but I felt like a crook who was trying to get away with something. Not a pleasant feeling. Besides the uncomfortable situation created by the manager, everything else was great.

MP
MattP
San Francisco
3 reviews
Dined on October 4, 2019
Overall4food5service5ambience4

Red lobster is my favorite for seafood. It can be somewhat pricey though. I have always felt it is worth the price. I eat here several times a year and would recommend it to everyone.

RH
RochelleH
Des Moines
1 review
Dined on September 28, 2019
Overall3food4service4ambience4

Place is too busy, even with reservation we waited for 45 minutes. Our server was very nice and biscuits were wonderful.

R
Ross
Des Moines
23 reviews
Dined on August 18, 2019
Overall5food5service5ambience5

Great service and great food!!

KW
KWags
1 review
Dined on June 21, 2019
Overall2food1service5ambience3

The steak was so tough I couldn't chew it so they brought out a new one that was supposed to be medium but was rare. The scallops didn't taste at all. The shrimp was just okay. Only good food was the biscuits. Our waitress was great and very friendly and attentive.

R
Ross
Des Moines
23 reviews
Dined on April 7, 2019
Overall5food5service5ambience5

I always enjoy the food and atmosphere at the Red Lobster. I have never had a disappointing dinner there.

OT
OpenTable Diner
1 review
Dined on March 8, 2019
Overall5food5service5ambience5

Nice quiet early dinner. Waitress was very pleasant and helpful.

FAQs

Red Lobster - West Des Moines does offer delivery in partnership with Postmates and Uber Eats. Red Lobster - West Des Moines also offers takeout which you can order by calling the restaurant at (515) 226-2150.

Red Lobster - West Des Moines is rated 4.4 stars by 35 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.