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Red Lobster Ultimate Feast - Red Lobster - West Des Moines, West des Moines, IA

Red Lobster - West Des Moines

4.2
4.2
39 Reviews
$30 and under
Seafood
Red Lobster welcomes you by offering PRIORITY SEATING to reduce your wait time in the restaurant, so you can spend more time doing the things you love. Or, come enjoy a drink at our bar and a Tasting Plate while you wait. Red Lobster is the world's largest and most loved seafood restaurant company, offering high quality, freshly-prepared seafood, sourced in a way that is traceable, sustainable and responsible. We offer lunch and dinner daily, featuring classics like our Ultimate Feast®, Garlic Shrimp Scampi and Parrot Isle Jumbo Coconut Shrimp, and feature limited time flavors and preparations during events like Lobsterfest®, Crabfest® and Endless Shrimp®. And, who can resist our famous warm and cheesy Cheddar Bay Biscuits®? To learn more visit www.redlobster.com

Request Priority Seating

2 people

7:00 PM


Booked 1 time today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Seafood, American, Shellfish

  • Hours of operation

    Sunday - Thursday, open 11:00 AM and closes 9:00 PM Open Friday and Saturday 11:00 AM and closes 10:00 PM

  • Phone number

    (515) 226-2150

  • Payment options

    AMEX, Discover, JCB, MasterCard, Visa

  • Dress code

    Casual Dress

What 39 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on all time ratings
  • 4.4Food
  • 4.3Service
  • 4Ambience
  • 4Value

NoiseModerate

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  1. TR

    TraceyR

    New England

    3 reviews

    5.0

    3 reviews

    Dined on September 16, 2022

    overall5food5service5ambience5
    We were seated quickly. The hostess and our waitress were great. Food was very good.
  2. LC

    LauraC

    Des Moines

    22 reviews

    5.0

    22 reviews

    Dined on June 19, 2022

    overall5food5service5ambience3
    Good food, right price, nice waitress.
  3. R

    Ross

    Des Moines

    27 reviews

    2.0

    27 reviews

    Dined on May 25, 2022

    overall2food4service1ambience3
    The server was not personable at all. Service was slow. There wasn't very many people there. The salad no longer comes with the entree even though the price has gone up considerably. The salad was supposed to be 2.99 with the entree but was charged 4.99. Not the same Red Lobster it used to be.....😕 plus I received an email from Open table wondering why we missed our reservation....we were in the restaurant eating at the time..... overall a bad experience
  4. b

    birthday

    Des Moines

    1 review

    5.0

    1 review

    Dined on March 19, 2022

    overall5food5service5ambience3
    Prompt seating. Excellent service Slow on the check
  5. R

    Ross

    Des Moines

    27 reviews

    5.0

    27 reviews

    Dined on January 14, 2022

    overall5food4service5ambience4
    The server said they didn't have the sailors platter for dinner hrs. Why? It is fish and shrimp? Seems like an excuse to me....
  6. 7

    70bucks4dinner

    Des Moines

    7 reviews

    vip
    4.0

    7 reviews

    Dined on January 2, 2022

    overall4food4service2ambience5
    Anthony the server was new. He came to take the order when we had just sat down. Then he took forever to come back when we told him that we just were seated. He brought the food with no silverware. He forgot the crab cracker when he brought the feast. He brought one when it was half finished and the manager had brought one out. He raised the tip after I filled out the slip.
  7. S

    Shirley

    1 review

    5.0

    1 review

    Dined on October 27, 2021

    overall5food4service5ambience5
    Food was good; service terrific! She was quick to get orders from the kids, patient with their questions and courteous to all. She recognized they were hungry and brought the biscuits out right away 😊 great job!
  8. R

    Ross

    Des Moines

    27 reviews

    4.0

    27 reviews

    Dined on August 9, 2021

    overall4food5service5ambience4
    Went to Red Lobster for lunch and had to wait 15-20min. They weren't busy but had limited staff. Still no garden salads. Food was very good..
  9. OT

    OpenTable Diner

    Des Moines

    1 review

    5.0

    1 review

    Dined on July 17, 2021

    overall5food5service5ambience5
    We were served quickly, the server was awesome.
  10. MC

    MaryC

    Naples

    1 review

    4.0

    1 review

    Dined on July 6, 2021

    overall4food4service4ambience3
    All was good had a nice evening there. May go back sometime
  11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 25, 2021

    overall5food5service5ambience4
    Our waitress was wonderful and the food was fresh and delish!
  12. R

    Ross

    Des Moines

    27 reviews

    4.0

    27 reviews

    Dined on June 5, 2021

    overall4food4service4ambience5
    Doesn't seem as good as it was pre- pandemic and prices of course are higher....
  13. LU

    LloydU

    1 review

    5.0

    1 review

    Dined on May 30, 2021

    overall5food5service5ambience5
    Fantastic as usual great food and service. Great waitress was very nice and helpful.
  14. a

    afgbc

    Des Moines

    2 reviews

    2.0

    2 reviews

    Dined on March 13, 2021

    overall2food5service2ambience4
    Food was great service was lacking. Sat quite awhile before being acknowledged and just overall poor service.
  15. RS

    RonS

    Des Moines

    1 review

    4.0

    1 review

    Dined on March 5, 2021

    overall4food4service5ambience4
    Very good food. Nice atmosphere. A little noisy because of an unruly mother trying to discipline her daughter. Daughter was doing just fine. LOL I ordered an extra lobster tail to go with my dinner. Was really disappointed in the size of it for what it cost. Other than that, it was a very good meal!
  16. AW

    AngieW

    1 review

    3.0

    1 review

    Dined on February 16, 2021

    overall3food4service5ambience1
    We took my family of 5 to dinner on the 16th for my daughter’s 15th birthday, as she loves seafood! We went 2 years ago as well, and enjoyed raw oysters, which was on her bucket list. All I can say is that experience far exceeded this one. First, they no longer carry oysters, which is the main reason we went. I should have called first. Second, the food was ok, $13 for 2 tiny crab cakes was a little excessive, in my opinion. My son, husband and other daughter got the all-you-can-eat shrimp, which they enjoyed. They had 2 servings each. The birthday girl and I shared a feast meal, which was ok, but some of the noodles were stuck together and a bit hard to chew, but the amount of seafood on the pasta was good and tasty. When we reserved the table via the Open Table app, we added in the Special Occasion section that it was for my daughter’s 15th birthday, but there was no mention of it, nor any dessert offered, which was rather disappointing. Why even ask then? But all of those things are minimal compared to the screaming, out of control kid next to us that lasted for an hour straight. I am not exaggerating when I say it went on for a good hour, with the mom yelling and threatening to take the kid and leave, but ended up just leaving herself and the kid staying with the dad. She had no control and was embarrassed and left. The kid stayed with the dad, yelling, crying, whining, running around, the whole time the dad is either trying to ignore or spanking the kid or making loud threats. All in all, it was a nuisance to every other table there. I know the restaurant can’t control other’s kids, but I believe they have the right to ask him to leave or get their kid under control. It ruined the experience for everyone else there. It was very disappointing and kind of a blessing they didn’t offer my daughter a birthday dessert as we couldn’t get out of there fast enough for some peace. I am certain this will not be her choice of restaurants to celebrate her next birthday.:-(
  17. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 25, 2021

    overall1food1service1ambience1
    Awful service. Had reservation through open table arrived 5 minutes before scheduled time and they closed door with the manager who didn’t seem to care. Terrible customer service
  18. BD

    BethD

    Des Moines

    6 reviews

    2.0

    6 reviews

    Dined on January 23, 2021

    overall2food2service2ambience2
    Even while using ‘Open Table’ app, we still waited over 20 minutes. Food was fair. And cold. Portions were very small.
  19. KR

    KathrynR

    Des Moines

    17 reviews

    4.0

    17 reviews

    Dined on January 9, 2021

    overall4food5service5ambience3
    This is a very popular location dealing well with virus protocol. Their food and drink menu is still limited, but they have the the most popular items.
  20. R

    Ross

    Des Moines

    27 reviews

    3.0

    27 reviews

    Dined on December 7, 2020

    overall3food3service5ambience3
    Price of all the shrimp you can eat has gone but NO SALAD available only Cesar and that is extra. Isn't cesar salad made from lettuce... so why no salads... I was very disappointed!!
  21. CH

    CarrieH

    Des Moines

    10 reviews

    5.0

    10 reviews

    Dined on November 15, 2020

    overall5food5service5ambience4
    I believe they are under new management since we went last. The Manager on Duty was extremely positive, friendly, engaging to customers as well as the food delivery drivers coming in to pick up orders. Our server was awesome! Literally zero complaints.
  22. R

    Ross

    Des Moines

    27 reviews

    5.0

    27 reviews

    Dined on March 9, 2020

    overall5food5service5ambience5
    Always great food and service!
  23. GD

    GD88

    Des Moines

    1 review

    2.0

    1 review

    Dined on February 29, 2020

    overall2food2service1ambience1
    Waited for 30-40 minutes despite having a reservation and plenty of open tables in the dining area. Took 30 minutes to get 4 drinks served after we sat down. Food was just ok.
  24. D

    Dustink

    Des Moines

    1 review

    2.0

    1 review

    Dined on February 24, 2020

    overall2food5service1ambience3
    It was very bad service, I expected more on a $100 tab. Three of our food items were incorrect when they came out which delayed receiving the food, desert wasn’t even offered. I was not impressed.
  25. R

    Ross

    Des Moines

    27 reviews

    5.0

    27 reviews

    Dined on February 17, 2020

    overall5food5service5ambience5
    Excellent service and food!
  26. MP

    MattP

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on February 7, 2020

    overall4food5service5ambience4
    The food was great, and our server was awesome.
  27. MC

    MattC

    Des Moines

    50 reviews

    vip
    2.0

    50 reviews

    Dined on January 26, 2020

    overall2food2service4ambience2
    I would not recommend this place
  28. S

    Suesue

    Des Moines

    14 reviews

    5.0

    14 reviews

    Dined on January 3, 2020

    overall5food5service5ambience5
    It was good. The open table app put us at priority seating. Got seated quickly. Great service. Good came out quick. Drinks always full. Good food. Will be back!
  29. R

    Ross

    Des Moines

    27 reviews

    4.0

    27 reviews

    Dined on December 27, 2019

    overall4food4service4ambience3
    This Red Lobster is usually very good but this time the fried shrimp was over cooked and the fish was supposed to be fried but instead it was grilled.
  30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 14, 2019

    overall5food5service4ambience5
    Great meal! Server was nice! It was busy but that’s to be expected in a Friday night!
  31. R

    Ross

    Des Moines

    27 reviews

    5.0

    27 reviews

    Dined on November 16, 2019

    overall5food5service5ambience5
    The food and service were great!
  32. R

    Ross

    Des Moines

    27 reviews

    5.0

    27 reviews

    Dined on November 8, 2019

    overall5food5service5ambience5
    Great food and service
  33. KR

    KathrynR

    Des Moines

    17 reviews

    4.0

    17 reviews

    Dined on October 19, 2019

    overall4food5service4ambience4
    We made a reservation through open table, were seated and the reservation was acknowledged, but when we presented our gift card from open table the manager came to our table and said he had never heard of Open Table. He honored the $10 off, but I felt like a crook who was trying to get away with something. Not a pleasant feeling. Besides the uncomfortable situation created by the manager, everything else was great.
  34. MP

    MattP

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on October 4, 2019

    overall4food5service5ambience4
    Red lobster is my favorite for seafood. It can be somewhat pricey though. I have always felt it is worth the price. I eat here several times a year and would recommend it to everyone.
  35. RH

    RochelleH

    Des Moines

    1 review

    3.0

    1 review

    Dined on September 28, 2019

    overall3food4service4ambience4
    Place is too busy, even with reservation we waited for 45 minutes. Our server was very nice and biscuits were wonderful.
  36. R

    Ross

    Des Moines

    27 reviews

    5.0

    27 reviews

    Dined on August 18, 2019

    overall5food5service5ambience5
    Great service and great food!!
  37. KW

    KWags

    1 review

    2.0

    1 review

    Dined on June 21, 2019

    overall2food1service5ambience3
    The steak was so tough I couldn't chew it so they brought out a new one that was supposed to be medium but was rare. The scallops didn't taste at all. The shrimp was just okay. Only good food was the biscuits. Our waitress was great and very friendly and attentive.
  38. R

    Ross

    Des Moines

    27 reviews

    5.0

    27 reviews

    Dined on April 7, 2019

    overall5food5service5ambience5
    I always enjoy the food and atmosphere at the Red Lobster. I have never had a disappointing dinner there.
  39. OT

    OpenTable Diner

    Central Coast

    2 reviews

    5.0

    2 reviews

    Dined on March 8, 2019

    overall5food5service5ambience5
    Nice quiet early dinner. Waitress was very pleasant and helpful.

FAQs

Red Lobster - West Des Moines does offer delivery in partnership with Postmates and Uber Eats. Red Lobster - West Des Moines also offers takeout which you can order by calling the restaurant at (515) 226-2150.

Red Lobster - West Des Moines is rated 4.2 stars by 39 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Request Priority Seating

2 people

7:00 PM


Booked 1 time today
Google Map for Red Lobster - West Des Moines

3838 Westown Pkwy, West des Moines, IA 50266-1031

Additional information

  • Neighborhood

    West Des Moines

  • Hours of operation

    Sunday - Thursday, open 11:00 AM and closes 9:00 PM Open Friday and Saturday 11:00 AM and closes 10:00 PM

  • Cuisines

    Seafood, American, Shellfish

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access, Wine

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