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Red Lobster Ultimate Feast - Red Lobster - Surprise, Surprise, AZ

Red Lobster - Surprise

4.1
4.1
29 Reviews
$30 and under
Seafood
Red Lobster welcomes you by offering PRIORITY SEATING to reduce your wait time in the restaurant, so you can spend more time doing the things you love. Or, come enjoy a drink at our bar and a Tasting Plate while you wait. Red Lobster is the world's largest and most loved seafood restaurant company, offering high quality, freshly-prepared seafood, sourced in a way that is traceable, sustainable and responsible. We offer lunch and dinner daily, featuring classics like our Ultimate Feast®, Garlic Shrimp Scampi and Parrot Isle Jumbo Coconut Shrimp, and feature limited time flavors and preparations during events like Lobsterfest®, Crabfest® and Endless Shrimp®. And, who can resist our famous warm and cheesy Cheddar Bay Biscuits®? To learn more visit www.redlobster.com

Request Priority Seating

2 people

7:00 PM


Booked 2 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Seafood, American, Shellfish

  • Hours of operation

    Sunday - Thursday, open 11:00 AM and closes 9:00 PM Open Friday and Saturday 11:00 AM and closes 10:00 PM

  • Phone number

    (623) 556-8161

  • Payment options

    AMEX, Discover, JCB, MasterCard, Visa

  • Dress code

    Casual Dress

  • Neighborhood

    Surprise

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access, Wine

What 29 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on all time ratings
  • 4.2Food
  • 4.3Service
  • 3.9Ambience
  • 4Value

NoiseModerate

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  1. l

    leolynn

    Phoenix

    4 reviews

    5.0

    4 reviews

    Dined on October 16, 2022

    overall5food5service5ambience4
    Great food as always! We got the endless shrimp & feel as if we got our money's worth.
  2. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on October 1, 2022

    overall2food3service2ambience2
    We sat close to the bathroom and it smelled bad. The waiter was very friendly to other patrons but only came by our table twice. Another server brought our food out to us and it took a longer time than the people around us.
  3. c

    cjford

    Phoenix

    5 reviews

    vip
    1.0

    5 reviews

    Dined on September 17, 2022

    overall1food3service1ambience2
    Friday at 5:30pm. Very few diners at that time. Received our drinks seconds before the food arrived. Had to order water twice. Finally arrived when meal was nearly over. Had to wait till meal half done to get baked potato. Asked to split bill 3 ways. Took 20 minutes for waitress to figure out how do do this, and then we learned she created 4 bills instead of 3. she was very nice but overall a very disappointing visit.
  4. M

    Mike

    Phoenix

    14 reviews

    3.0

    14 reviews

    Dined on September 11, 2022

    overall3food2service4ambience3
    Food was not very impressive. We ordered the fried green beans as an appetizer and it had probably 18 tiny green beans. My fish and chips were not very good. The fish was super greasy and dry. The server was very nice but couldn’t make up for the food.
  5. R

    Ransthewiz

    Phoenix

    28 reviews

    vip
    5.0

    28 reviews

    Dined on September 9, 2022

    overall5food5service5ambience5
    tried a new dish to me, was outstanding - salmon bowl yum yum
  6. RH

    RichardH

    Tucson

    7 reviews

    vip
    3.0

    7 reviews

    Dined on September 4, 2022

    overall3food3service4ambience3
    Our server was attentive and friendly. One of our served beverages had a large fly in the glass with ice. The food was acceptable, but appeared rushed as it was plated. Not up to the standards of other Red Lobster locations.
  7. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on June 25, 2022

    overall2food3service1ambience3
    I had never tried Red Lobster and was excited to go with my fiancé. From both of us being previous servers, we know what customer service means and can analyze our experiences. Our server was just lacking any customer service or empathy in regard to any mistakes such as taking 20 minutes to tell us the keg is out. By 30 minutes we didn’t receive our appetizer either, she had told us she forgot to ring it in. The food was hot which was fine but she never asked us once for refills on alcohol or even water. We overheard other customers complaining about her and realized if we had a different server, we would have had a better experience. This was all on 6/24 a Friday at 7p and the restaurant was at half capacity.
  8. b

    brendaf

    Los Angeles

    5 reviews

    4.0

    5 reviews

    Dined on June 21, 2022

    overall4food4service5ambience3
    We had a nice dinner. Food came a different times. Everything tasted good.
  9. OT

    OpenTable Diner

    Phoenix

    2 reviews

    1.0

    2 reviews

    Dined on April 10, 2022

    overall1food1service1ambience1
    I am appalled that I am required to leave a one star review, as a minimum for this waiting room. I call this location a waiting room, because after an hour of waiting for our meals, it never arrived. Our server, Jeff was nice enough to bring us ONE glass of water each, one cocktail (didn't offer to replenish it when it was finished) and stingily gave us some of Red Lobster's world famous (microwaved) Cheddar Bay Biscuits. He didn't come check on us, and when the manager finally approached us, she stated that the food was on a tray waiting to come out. The restaurant was EMPTY. The DoorDash guy, an old drunk at the bar and us were the only three patrons of the establishment. The lovely manager was reluctant to refund our meal, as we sent it back, and didn't even offer to comp our drinks for us. The only silver lining of this story is that I left Red Lobster without an upset stomach and it was the cheapest trip to Red Lobster that I've had at $10 for our drinks. Stay tuned for the review of tonight's back up date night dinner, Wendy's! It was a much more pleasant experience.
  10. l

    luvinfood

    Chicago

    84 reviews

    vip
    3.0

    84 reviews

    Dined on April 2, 2022

    overall3food3service3ambience4
    Had reservations at 6:30 and she told me we will set you soon. After 30 minutes I went back to her and I saw our name still way down on the list and she said we were next. 5 minutes later we were seated. We ordered our appetizer and it came out in a reasonable time but then there our dinner was a couple of minutes later. The fish and chips were not very good. There special drinks are way to sweet. Very disappointed.
  11. n

    none

    1 review

    5.0

    1 review

    Dined on December 31, 2021

    overall5food5service5ambience5
    Salmon, shrimp, & scallops cooked to perfection. Excellent wait staff.
  12. OT

    OpenTable Diner

    Phoenix

    7 reviews

    5.0

    7 reviews

    Dined on December 19, 2021

    overall5food5service5ambience4
    The meals were excellent as was the service.
  13. R

    Robert

    Portland

    28 reviews

    vip
    5.0

    28 reviews

    Dined on November 6, 2021

    overall5food4service5ambience4
    We were pleasantly surprised having not eaten at a Red Lobster in decades to find the food was good! With few solid options near us this was a solid choice. Our server, Samantha was excellent and attentive. We will be back!
  14. KK

    KarenK

    1 review

    1.0

    1 review

    Dined on November 6, 2021

    overall1food4service1ambience4
    We waited 50 minutes after ordering our dinners for them to arrive at our table. Explanation was kitchen very busy - although it was not full. We did get a discount on the bill, but wait was ridiculous.
  15. l

    leolynn

    Phoenix

    4 reviews

    3.0

    4 reviews

    Dined on September 25, 2021

    overall3food3service5ambience3
    Green beans were cold and crab legs were ice cold, as if they were just taken out of the fridge! Horrible for the amount of money spent.
  16. R

    Roby

    Phoenix

    10 reviews

    vip
    3.0

    10 reviews

    Dined on September 20, 2021

    overall3food4service2ambience3
    I added my name to their wait list during the afternoon with Open Table. So I was surprised when we arrived and the host said there could be a long wait, even though there were open tables and no one else waiting. He even asked if we would like to wait in our car! Finally after 25 minutes (and watching customers vacating tables and departing) we were finally seated. Then it took another 10 minutes for a waitress to show up. We ordered an appetizer that took 15 minutes ti arrive. 5 minutes later, while we were eating the appetizer, our entrees arrived.
  17. AK

    AnnetteK

    Chicago

    13 reviews

    vip
    5.0

    13 reviews

    Dined on April 6, 2021

    overall5food5service5ambience5
    Our experience was Excellent! The food was delicious as well as the presentation. We had a wonderful server her name was Keonie. We make Red lobster one of our favorite places to have dinner!
  18. L

    Leslie

    Chicago

    50 reviews

    vip
    4.0

    50 reviews

    Dined on February 20, 2021

    overall4food5service5ambience5
    We were out-of-town, visiting family during Covid-19. This location was fairly crowded with dine-in at 6:00 p.m. and also pick-up orders. Our table was by the bar where the carry out orders were brought out to the customers. There was not social distancing between those customers and they were standing close to the tables of seated customers. The servers also had to walk past them with food orders for the tables. Our server did a very good job with our table. The cheddar biscuits and salads came quickly but we did wait about 35 minutes more for our meals- probably due to all the carry out orders. The Chicken Linguini Alfredo was very good. The sauce was creamy and there was so much chicken! The Trio of Shrimp was also good. The order of Salmon came with 2 pieces of the fish and was excellent! The lobster tails were very good, as always. Portions for all meals are always very generous.
  19. M

    Mitzi

    Seattle

    12 reviews

    5.0

    12 reviews

    Dined on January 2, 2021

    overall5food4service5ambience4
    Food was great but not hot.
  20. JO

    JayO

    Phoenix

    19 reviews

    4.0

    19 reviews

    Dined on December 19, 2020

    overall4food4service5ambience4
    As usual the service was outstanding but the food is just OK. It’s Red Lobster so it’s not going to be like the freshest of seafood but we’re in Phoenix so we get what we can. I don’t mean to say the food is bad because it’s not.
  21. OT

    OpenTable Diner

    Phoenix

    3 reviews

    4.0

    3 reviews

    Dined on December 5, 2020

    overall4food5service4ambience4
    Everything was good, but our poor waitress was slammed with tables that were too spread out for her to handle efficiently. She was very good, but had to run to all parts of the restaurant. Didn’t see a manager at all, surprised she didn’t get much help.
  22. OT

    OpenTable Diner

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on November 7, 2020

    overall5food5service5ambience5
    The service was excellent and the spacing was great !
  23. OT

    OpenTable Diner

    Phoenix

    3 reviews

    4.0

    3 reviews

    Dined on October 24, 2020

    overall4food5service4ambience5
    Waitress told us we couldn’t use two rewards at once. One was a birthday and one was with points. Their website says you can use these together. Server was good, but needs to be more knowledgeable.
  24. OT

    OpenTable Diner

    Phoenix

    1 review

    4.0

    1 review

    Dined on February 23, 2020

    overall4food5service3ambience3
    My husband and I had a great time at this location and will most likely be coming back!
  25. c

    crayola

    Portland

    15 reviews

    5.0

    15 reviews

    Dined on January 23, 2020

    overall5food5service5ambience5
    We were very surprised at how well cooked the seafood was. We all had lobster and shrimp and scallops and they were all cooked perfectly. Our waiter was very attentive without being intrusive. We had all agreed that Red Lobster usually overcooks the seafood which makes it tough and dried out. But not this time. Kudos to the cook. We will return here again.
  26. KD

    KenD

    1 review

    5.0

    1 review

    Dined on July 18, 2019

    overall5food5service5ambience4
    A treat to eat at Red Lobster on special occasions. Our waitress worked extra hard to make our Birthday Celebration a huge success. They also offer a special meal rate every Monday thru Thursday before 6pm.
  27. OT

    OpenTable Diner

    Vancouver

    3 reviews

    5.0

    3 reviews

    Dined on June 1, 2019

    overall5food5service5ambience5
    Our anniversary dinner was amazing we loved it
  28. EK

    ElissaK

    Phoenix

    19 reviews

    5.0

    19 reviews

    Dined on May 6, 2019

    overall5food5service5ambience4
    Good food and good service. Will come back . Nothing more to write
  29. b

    beenthere

    Phoenix

    3 reviews

    4.0

    3 reviews

    Dined on April 6, 2019

    overall4food4service4ambience3
    The food was great and our waitress friendly and efficient. I would go back!

FAQs

Red Lobster - Surprise does offer delivery in partnership with Postmates and Uber Eats. Red Lobster - Surprise also offers takeout which you can order by calling the restaurant at (623) 556-8161.

Red Lobster - Surprise is rated 4.1 stars by 29 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Request Priority Seating

2 people

7:00 PM


Booked 2 times today
Google Map for Red Lobster - Surprise

13709 W Bell Rd, Surprise, AZ 85374-3871

Additional information

  • Neighborhood

    Surprise

  • Hours of operation

    Sunday - Thursday, open 11:00 AM and closes 9:00 PM Open Friday and Saturday 11:00 AM and closes 10:00 PM

  • Cuisines

    Seafood, American, Shellfish

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access, Wine

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