Red Lobster - Springfield - Dirksen Parkway
We were very disappointed in our visit. Our waitress seemed overly busy. Took forever for anyone to acknowledge that we had been seated. Got our salads BEFORE our drinks. Waitress did not come around enough to ask if we needed anything. Restaurant needed a good clean up. Soap in bathroom was a water-downed mess and bathroom dirty, trash can full. Servings were not very plentiful. Overall, not what we were expecting. Will be awhile before we come back. Need more waitstaff, clean place up. It was busy, but there should be ample workers on a Saturday night to compensate for the rush.
We had a really great dinner. Our waitress was attentive and the food was just what we were after. Those biscuits are so good here.
Grace was an excellent server and Marcus the manager was very polite, friendly, and accommodating to our party!!
Great service and even better food. Sara was friendly and helpful