Red Lobster - Sioux Falls

Sort by

Filters

1. A

   Alex

   1 review

   1.0

   1 review

   Dined on December 25, 2022

   overall1food1service1ambience1

   We made Christmas Eve reservations for our family at Red Lobster, but upon arriving at the restaurant we found it was closed due to a water break. Very frustrated the restaurant made no efforts of notifying the people that had holiday reservations of its sudden closure.

   Report
2. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on December 18, 2022

   overall1food1service1ambience1

   First off we were we out on a weekend date, we were sat by a large group with several very loud kids which was a huge turn off. Our waitress seemed to be very new and uneducated about the menu and even though only had 3 tables it seemed to be way too many for her. I have a gluten allergy and she didn’t even know what gluten was and had no idea what I could eat and for that matter didn’t even know that there were steak options at a seafood restaurant- very bad table service in my opinion! We had to wait over 10 minutes just to get a second cocktail and we had to ask for them- she definitely didn’t offer to refill our drinks. My husbands shrimp tasted like rubber and my steak was super over done and both our broccoli tasted like it had only been in the microwave for a minute. We definitely will not be back and wasted $80 for a very bad meal- you definitely need to step it up in Sioux Falls if you intend to stay open!

   Report
3. T

   Time

   South Dakota

   1 review

   3.0

   1 review

   Dined on November 28, 2022

   overall3food4service2ambience3

   We had reservations for 530 and did not get seated until 6, ordered right away and didn't get food till 630

   Report
4. VS

   VadimS

   1 review

   5.0

   1 review

   Dined on November 20, 2022

   overall5food5service5ambience5

   It was a great place to take my mom out for her birthday dinner. Food was delicious. Thanks got great experience!

   Report
5. OT

   OpenTable Diner

   South Dakota

   6 reviews

   5.0

   6 reviews

   Dined on November 11, 2022

   overall5food5service5ambience5

   Our waiter Taylor was exceptional in everything he did! He was kind and helpful and fulfilled our every need! You'll be lucky is he's your waiter!

   Report
6. OT

   OpenTable Diner

   South Dakota

   1 review

   1.0

   1 review

   Dined on November 6, 2022

   overall1food2service3ambience1

   Anniversary!! We went out as a family to celebrate and our daughters food came out after we ate ours. Manager wasn’t doing a good job and resulted in bad service. Server did a good job and checked on our food but worst red lobster experience ever. Won’t be back anytime soon.

   Report
7. M

   Melissa

   1 review

   4.0

   1 review

   Dined on November 6, 2022

   overall4food5service5ambience3

   The only complaint is the check in process. The line is so long you can't get to the hostess stand to check in. So making the list online wasn't beneficial. There needs to be a place online people can check in with.

   Report
8. CA

   CAN123

   1 review

   5.0

   1 review

   Dined on October 2, 2022

   overall5food5service5ambience5

   Great service. Our server Antwon did an excellent job! Thank You.

   Report
9. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on September 30, 2022

   overall3food2service2ambience3

   There early in the evening and I still had to wait for a while just to get seated. Staff was so minimal service was at a snails pace. I felt bad for our waiter... Definitely being over worked. Food was ok for all you can eat. Reservation was at 5:30 The first food didn't get to us until 6:45. Left around 7:45 service was that slow. I know they are hurting for staff, but it might be time to shut down, re-group then reopen. The wait staff and cooks seemed passionate about their jobs and were helping each other out. Management could probably learn from them... The table busser just walked around with a spray bottle in her hands, don't think she cleared or cleaned a single table in our section... Was either waiter or host.

   Report
10. JH

    JulieH

    South Dakota

    5 reviews

    vip
    2.0

    5 reviews

    Dined on September 5, 2022

    overall2food2service4ambience4

    When we walked in, saw sign saying they were EXTREMELY understaffed and asking for patience etc. I had made a reservation online, and still had to wait 20+ minutes. I get it and am sympathetic to businesses just trying to stay afloat. However at the end of the meal, we paid almost $100, so just saying, not cheap, prices had gone way up. Main course came out first, after we were almost done, then salad and soup came out. Wait, WHAT? Waiter was extremally apologetic, seemed fairly new, but he did an excellent job considering he had little control over the crappy kitchen and management. Food was meh, just OK. Used to be one of my favorite restaurants, but don't think we will be coming back soon.

    Report
11. PT

    PamelaT

    South Dakota

    1 review

    1.0

    1 review

    Dined on June 19, 2022

    overall1food1service2ambience3

    food was left under heat lamp to long it was dried out seafood and took over 30 minutes to get food

    Report
12. OT

    OpenTable Diner

    Omaha

    5 reviews

    vip
    4.0

    5 reviews

    Dined on June 6, 2022

    overall4food4service4ambience3

    As with many restaurants the staffing is not optimal since COVID.

    Report
13. OT

    OpenTable Diner

    South Dakota

    1 review

    3.0

    1 review

    Dined on April 1, 2022

    overall3food2service3ambience2

    There was not priority seating as described. I even told host I had made “reservation” on Open Table when we check it. We waited 50 minutes- I went back to host stand and asked again where we were In the line as I saw several others get seated that checked in WAY after us. Their seating software is a joke… many unhappy guests last night. The food lacked any sort of basic seasoning on all items.

    Report
14. MP

    MikeP

    1 review

    3.0

    1 review

    Dined on March 27, 2022

    overall3food4service2ambience3

    We ordered drinks when we first sat down. We got our salads and our main course both within 5 minutes. Our drinks came half way thru our meal which really sucked. The meal I ordered was correct but I had asked for a substitution and my substitution never happened. When I went to pay the bill, the receipt I got was for almost $600. Our meals and drinks were less than $60. Overall, I was not very impressed.

    Report
15. TP

    TerranP

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on March 26, 2022

    overall5food5service5ambience5

    Used open table for call ahead seating and was seated within 10 minutes upon arrival. Service was great and food was excellent.

    Report
16. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 31, 2021

    overall3food2service4ambience2

    Still had a wait of 45 minutes after we got there. Not sure what good this app is. People that put their names in after us where seated before us. Food is way overpriced. The waiter was great!

    Report
17. LJ

    LoriJ

    South Dakota

    1 review

    5.0

    1 review

    Dined on December 15, 2021

    overall5food5service5ambience3

    Service was awesome. Had a grate waitress Food was good

    Report
18. R

    Raerae

    1 review

    2.0

    1 review

    Dined on October 31, 2021

    overall2food4service1ambience1

    Was seated at 6:40pm took 30 min to get 2 drinks. Another 10 min to get biscuits. Didnt recieve our meal until 8:30 pm and we had to hunt down straws and silverware.We were seated right next to a family that was loud and we were unable to enjoy a date night out.This was the first time i have ever been to red lobster and it will definitely be the last.

    Report
19. OT

    OpenTable Diner

    Omaha

    5 reviews

    vip
    3.0

    5 reviews

    Dined on October 31, 2021

    overall3food4service3ambience3

    Unfortunately like a lot of restaurants today they have a lot of new staff! When we checked in they forgot to push the button, therefore they put us down on the list. The waiter was over whelmed and slow!

    Report
20. w

    wesk

    1 review

    3.0

    1 review

    Dined on May 15, 2021

    overall3food5service5ambience5

    Only complaint i have is we reserved a table for 6:30 and greeter was very short saying had a few people in front of us. Proceeded to seat many people before us. Waited until 6:50 to be seated. Food was excellent and waitress could not have been better. Attentive, friendly, and polite but not over bearing.

    Report
21. OT

    OpenTable Diner

    South Dakota

    4 reviews

    5.0

    4 reviews

    Dined on October 23, 2020

    overall5food5service5ambience5

    Food was delicious. Waitress did a very nice job.

    Report
22. CS

    CSTMSPD

    South Dakota

    6 reviews

    5.0

    6 reviews

    Dined on October 14, 2020

    overall5food5service5ambience5

    Service was amazing!! Whitney was very nice and attentive. She did a great job!

    Report
23. OT

    OpenTable Diner

    Minneapolis

    1 review

    1.0

    1 review

    Dined on March 13, 2020

    overall1food1service3ambience1

    Server was great! Food was horrible, overcooked lobster, soggy fried shrimp. Biscuits, salad and baked potatoes were good. Food did NOT look like picture in menu. We used to eat here frequently and always used to be delicious, so not sure what happened? Wine glasses were dirty/lipstick marks also as well as tables. Didn’t see any “extra” measures being taken with the Coronavirus as far as tables being clean or spreading out seating.

    Report
24. JL

    JimL

    South Dakota

    11 reviews

    3.0

    11 reviews

    Dined on February 27, 2020

    overall3food2service3ambience4

    My wife ordered lobster. She said it tasted nothing like lobster...very dry and rubbery. I ordered King Crab Legs. They were so small. They were not split. The pliers to crack them was ineffective because the legs were so small. People at the next table , upon arrival, stated that the sun was in their eyes. They asked their waitress (not the same one as ours) if she could lower the shade to block the sun. She stated They shade is broken and won’t go down. It has been that way since I started working here’. My wife heard our waitress in the next booth ask those patrons how their food was. The gentleman responded ‘Not Good’

    Report
25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 8, 2020

    overall5food5service5ambience5

    Anniversary celebration

    Report
26. OT

    OpenTable Diner

    South Dakota

    2 reviews

    5.0

    2 reviews

    Dined on October 26, 2019

    overall5food5service5ambience3

    Food was very good, service was quick, and the service was excellent, very professional and friendly server(Kara)!

    Report
27. i

    ilovefood

    South Dakota

    9 reviews

    4.0

    9 reviews

    Dined on October 24, 2019

    overall4food5service5ambience4

    Our server was very attentive. The biscuits and the salad is always fresh and good. The fish and shrimp were cooked as expected. Always a good meal!

    Report
28. OT

    OpenTable Diner

    South Dakota

    2 reviews

    4.0

    2 reviews

    Dined on October 6, 2019

    overall4food4service4ambience4

    Danny greeted us with a friendly smile and accommodating service, food was great, fun for all!

    Report
29. OT

    OpenTable Diner

    Minneapolis

    3 reviews

    vip
    3.0

    3 reviews

    Dined on October 5, 2019

    overall3food4service4ambience4

    The server was excellent. The negative of the visit was the male hostess (believed to be the manager). Before going to Red Lobster, I made a priority seating reservation through OpenTable. Once arriving, I told him (the hostess/manager) that I had a preferred seating reservation for 2 through the app. His reaction was to spit off, “We don’t have that.” He basically laughed in my face as though I was making this up. I had the app and confirmation pulled up on my phone to prove it. One of the female hostesses next to him touched a few things on their screen and sure enough, there was my confirmation. He said it would then be a 30-45 minute wait, so the two of us stood outside until it got to be 45 minutes. I then went in to get an update on our seating. The girl couldn’t find my name on the waiting list, so I believe they didn’t put me on it. The male hostess / manager heard me talking to her so he chimes in, “it’ll be ready in 10 minute.” The way he said it and his facial expressions confirmed that they messed up and didn’t put me in the queue. Luckily we got in 7 minutes later, so they delivered there. When the server was taking us from the hostess stand to our table, he made a gesture to her that she nor my party understood, so he made us feel uncomfortable and as though he was meaning something negative towards us.

    Report
30. V

    Victoria

    South Dakota

    7 reviews

    3.0

    7 reviews

    Dined on September 29, 2019

    overall3food3service3ambience3

    Very busy location on the weekends. Our wait was an hour even with making the seating request ahead of time with OpenTable.

    Report
31. TB

    TimB

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on September 15, 2019

    overall3food4service4ambience3

    We arrived 10 minutes before our time and we're told the wait was 45-60 minutes. They told us it made no difference that we had signed up with Open Table. I realize this is only call ahead seating, not a reservation, but it also says it will not be more than 15 past scheduled time. Doubtful I will use this again.

    Report
32. t

    traveldiva

    South Dakota

    7 reviews

    5.0

    7 reviews

    Dined on May 24, 2019

    overall5food5service5ambience4

    Food and service are excellent. The environment is getting a little "tired" but it is always busy when we have been there. The biscuits are always a treat. We are shrimp fans and have enjoyed salmon, shrimp in many forms, along with a variety of vegetables. Everything was done as expected and tasted great!

    Report
33. DM

    DaveM

    Naples

    13 reviews

    vip
    5.0

    13 reviews

    Dined on May 10, 2019

    overall5food5service5ambience5

    Great service, great food!

    Report
34. OT

    OpenTable Diner

    South Dakota

    1 review

    5.0

    1 review

    Dined on April 21, 2019

    overall5food5service5ambience5

    It was a great meal!

    Report
35. LJ

    LeeJ

    1 review

    5.0

    1 review

    Dined on April 6, 2019

    overall5food5service5ambience4

    We were there on a "date night" occasion. We had made a priority seating reservation and were seated after a short wait. Our server was awesome; she was attentive but not pushy. She was professional, pleasant and really worked to please. The food was good; we had snow crab legs. Our only criticism was that the legs had a lot of water in them. It would help if the chefs could drain the water just a bit or even broil the legs for a very short while to get rid of the excess water. All in all it was a good experience.

    Report
36. RH

    RanH

    San Francisco

    1 review

    5.0

    1 review

    Dined on April 6, 2019

    overall5food5service5ambience4

    Thanks for recognizing Open Table people and getting us to our table is a short period of time. Everything was just fine.

    Report
37. b

    beachcat77

    Orlando

    237 reviews

    vip
    4.0

    237 reviews

    Dined on February 18, 2019

    overall4food4service4ambience3

    Casual seafood restaurant, the crab legs and lobster are very good. Extensive menu. I like the food, but it does smell like fish and frying oil.

    Report
38. RS

    RandyS

    South Dakota

    3 reviews

    4.0

    3 reviews

    Dined on February 16, 2019

    overall4food5service5ambience4

    Even tho we used Open Table...we waited 35 minutes for our table...it was worth it though!

    Report
39. RS

    RhondaS

    South Dakota

    1 review

    1.0

    1 review

    Dined on February 3, 2019

    overall1food1service3ambience3

    We were treated rudely when we arrived. Laughed at us when you said we had call ahead seating Waited an hour and a half. Probably won’t return . Thank you

    Report
40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 17, 2018

    overall5food5service5ambience4

    The meal and service was excellent!!

    Report