Red Lobster - Rohnert Park

The staff was outstanding, the Manager went out of his way to make certain we were seated as quickly as possible. He apologized for the wait before being seated and came by our table to insure everything was satisfactory. Drawback: house salad was made too far in advance; Shrimp Kabobs were overcooked and tough; Salmon & Lobster were excellent. I was most impressed with the Manager and his ability to make guests feel welcome.

Meal was excellent both Lobsters was outstanding my wife's steamed and mine grilled.

Birthday for my 86 year old father-in-law.
Food was great and service better. I don’t have the name of the server (unusual first name) but she made the lunch fun and exciting for him.

Took over an hour until dinner arrived for our party of two. My lobster tail was cold and my wife’s shrimp were like warm. Server politely removed from our bill.

Would not recommend on a weekend. Asked for a quiet area, seated where there was a high wall with family/children on the other side. No other part of the restaurant had children observed when I arrived or to the time I left. Server had no knowledge of bar drink prices; no bar menu offered. Asked for a Bloody Mary, EASY ICE, was given heavy ice. Server did remove from the bill; however, still disappointed, and did not drink. Ask a question, server several minutes to return. Caesar salad had several pieces of lettuce, black around the edge. Removed to another plate; server never acknowledged. Pretend to not see there is an issue. Wait for customer to make a comment. Really Poor Service. Even with the overload of ice on a plate from my Bloody Mary, server ignored. No acknowledgement of ice or lettuce on separate plates. Really, this is how you train your staff, … ignore if there seems to be a problem. No stepping up to address, … lets see if the customer says something first. That is horrible customer service observation and not what I have experienced in the past with Red Lobster at this location . Long wait between server coming to table. Baked potato: Over whipped butter did not seem real and sour cream tasted low fat; awful!!! All should be stated on the menu what is included, … real, low fat, etc. Asked for extra paper napkins (stinky scented towelettes given with seafood are just that stinky). Never received extra napkins, so took the napkin from around the bread to use to wipe my fingers, after dipped in my water glass. Asked for to go boxes and the check. Could not wait to get out of there. This was the end of your Crab fest Trio and the worst $37 before tax I have spent this year for a meal I had to take away because of inferior service. Almost tossed in a dumpster enroute home I was so upset. Crabs were not as large as the two previous meals I had at this location, end of season, not sure why. Will not do that again.

Excellent for early lunch, not crowded, can be seated in a quiet area. Especially like the avenue of Open Table to book the same day.

I love Red Lobster but wish they had crab Louie salad, lobster sandwich big for entre

Seated in a quiet area. Excellent service. Food prepared perfect!

We took my mother there for a Mother's Day dinner and the food and the service is usually always good but this night, there were some problems. Two of us ordered steak and we both had to send it back for being way over cooked. It also took a really long time to even get our food in the first place! Our server was very apologetic so I'm not sure it was his fault. He mentioned that his manager would come over and maybe comp something due to the errors but he never did. Overall the service and the food was definitely not up to par and I'm not sure I will come here again.

The food is excellent and the staff there are very friendly.