Red Lobster - Omaha - 72nd St.
Food was good service not there. Their computer system went down for about 30 minutes so no one could cash out unless they had cash on hand. No orders could go back to the kitchen and they wouldn’t do them manually then when the system came back up everyone’s order went in at the same time so it took about another hour and a half to get our food. When the food didn’t come out it was cold like it had been sitting. We did it for my wages and they did a remake of food which only took about 15 minutes maybe. You could hear the server talking about how this wasn’t going to tonight and you just heard all the servers apologizing to everyone. Our specific server never asked us if we needed anything we had always like stop her she was going by her table to ask her for anything like extra napkins or getting a refill of water. I do love seafood and like the chain red lobster but don’t go to this location.
Service was great and my husband's food was great, but I ordered the snow crab legs and they were extremely water-logged and cold. I could tell they were relatively older from that day and had just been half-sitting under a heating lamp.