Red Lobster - Niagara Falls

4.5
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18 Reviews
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CAN$30 and under
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Seafood
Red Lobster welcomes you by offering PRIORITY SEATING to reduce your wait time in the restaurant, so you can spend more time doing the things you love. Or, come enjoy a drink at our bar and an appetizer while you wait. Red Lobster is the world's largest and most loved seafood restaurant company, offering high quality, freshly-prepared seafood, sourced in a way that is traceable, sustainable and responsible. We offer lunch and dinner daily, featuring classics like our Ultimate Feast®, Garlic Shrimp and Island Jumbo Coconut Shrimp, and feature limited time flavors and preparations during events like Lobsterfest®, Crabfest® and Endless Shrimp®. And, who can resist our famous warm and cheesy Signature Biscuits? To learn more visit www.redlobster.ca
What 18 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.6
service
4.1
ambience
4.1
value
Noise · Moderate
86% of people would recommend it to a friend
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OT
OpenTable Diner
Toronto
2 reviews
Dined on February 13, 2020
Overall4food4service5ambience3

Valentines Day.

OT
OpenTable Diner
Toronto
1 review
Dined on January 20, 2020
Overall4food5service3ambience3

Great food. Alright service. Server was very slow at getting to all of her tables but it’s not her fault you could tell the restaurant was understaffed and she did the best she could. Food is so pricey. It is excellent and prepared fresh which is why we always love going. Will return. Happy customer here!

BC
BreanneC
1 review
Dined on January 3, 2020
Overall3food3service1ambience2

Our server messed up the entire time we were there with my grandma for her birthday. It started with forgetting my mom's sangria which was no big deal. She then ordered the wrong items for my grandma's "create your own ultimate feast". My grandma asked for a steak, to which the server replied "how would you like it done" and she said "well done". Scallops came out on the plate. Not a huge deal again but this is where things get annoying. She says she will get the steak made for her right away. Now, I understand a well done steak takes a while but the kitchen could have bumped up a steak that was already on the grill to move it out quicker and satisfy the guest. By the time my grandma is practically done eating with maybe a couple of shrimp left, the steak comes out. It is bleeding absolutely everywhere on the plate and of course we make a comment about it. I've worked in restaurants since I was 14, went to culinary school and was a sous chef for a couple of years. So we all make a comment about it's temperature. The waitress argues that it needs to rest to be fully cooked... I'm sorry but a steak will not rest from medium rare to well done. We cut it open and it was purple in the middle. She offered to cook it more but my grandma was so turned off we boxed it up and she didn't want to eat and had to recook it at home the next day. What a great time we had for nearly 200$. She took a whopping 5$ off the bill, and gave us a piece of cake. I don't believe that the mistakes made we're justified with a 5$ discount and a cake. If it wasn't my grandma's special birthday I would have made a scene. We've all decided as a family that we will not be returning to red lobster ever again because the food quality and attention to detail is completely lost. It's Niagara falls, they want you in and out to flip that table and make a tip.

OT
vipOpenTable Diner
New York Area
10 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Friends gathering, food were delicious. The staffs are friendly. Shrimp lovers had a great time having unlimited shrimps with different flavors. In general we all had a good experience dinning at Red Lobster!

OG
OtisG
1 review
Dined on November 6, 2019
Overall4food4service5ambience5

The portion size of the snow crab legs was small. Knowledgeable and polite server. Good atmosphere.

OT
OpenTable Diner
Toronto
1 review
Dined on October 29, 2019
Overall4food3service4ambience4

             
      
      

D
Donaldo
Las Vegas
2 reviews
Dined on September 9, 2019
Overall4food4service5ambience4

We had the snowcrab ,very good,..the service was great.htotally enjoyed the meal and great location....

OT
OpenTable Diner
Toronto
10 reviews
Dined on August 16, 2019
Overall5food5service5ambience4

Overall a great dinner - server Matt was excellent. Even when he was busy, he took the time to let us know he’d be with us shortly. Food was good although the broccoli was over cooked and didn’t appear fresh. Seafood was great and the stuffed mushroom app is always delicious.

E
Enaha777
Montreal
3 reviews
Dined on August 11, 2019
Overall5food5service5ambience5

Joan is an excellent waitress who blew us away with her positive and professional approach to service. Simonne, the floor manager, was a delight and came by to see how everything was.
You can trust this establishment for a few reasons:
1) food quality. Great job on all levels
2) employee tenure. Most staff have been there 20 plus years. Joan taught us how to eat lobster legs and she even took a bunch of pictures for us (and 1 selfie hehe)
3) management cares. SImonne asked every table how their dinner was
I was blown away by their hospitality and commitment to great food and great service.
4) the biscuits (you will get it). They gave us extra free biscuits even to go....so kind
Thank you all! :)

OT
OpenTable Diner
New York Area
6 reviews
Dined on July 31, 2019
Overall4food4service4ambience3

It was good.....definitely will go back when I’m there.

OT
OpenTable Diner
Toronto
2 reviews
Dined on June 8, 2019
Overall1food1service3ambience1

Terrible and overgreased food. Was expensive and tasted like a grease pit.

F
Faridas
1 review
Dined on April 28, 2019
Overall4food3service4ambience4

Service was good but lobster was overcooked and salty to my taste,

TR
vipTanyaR
Toronto
10 reviews
Dined on April 5, 2019
Overall2food2service1ambience5

Didnt recieve some food that i paid for, food was delicious

JR
vipJoseR
Montreal
7 reviews
Dined on March 8, 2019
Overall5food4service5ambience5

definitely a lovely place to enjoy,
great food,
ok prices
lovely staff and management
Overall, a great dining experience.

S
Sunshine
4 reviews
Dined on January 17, 2019
Overall5food5service5ambience5

Everything about our experience was outstanding. A very enjoyable evening.

Keep up the great work.

TP
vipTwoPickyFoodies
Toronto
52 reviews
Dined on December 24, 2018
Overall4food4service3ambience3

We like the Red Lobster chain but this particular branch forgets to give you the OpenTable points so it is now up to you to send a note to OpenTable to get your points. Why does that have to happen? This particular store treats clients like its a diner from the 80s and the staff is friendly. Staff seems to like working here. Food is on point.

DK
DianeK
1 review
Dined on December 23, 2018
Overall4food4service4ambience4

Very good value for lunch. Good selection on lunch menu.

KD
vipKD95
Toronto
11 reviews
Dined on December 8, 2018
Overall2food1service4ambience1

I only visit this location with friends when I am visiting from out of time. The service is always top notch - servers are attentive and friendly (the bartenders at this particular location could take a page from their book, actually), but our last visit this past weekend was very disappointing. It took over an hour an a half for our food to arrive and we sat at the bar for 40 minutes while we waited for our table, despite having made a reservation. When the food arrived it was barely edible. I ordered the sole and it was not cooked through. The broccoli was over cooked and was practically mush, while the rice tasted crunchy. All of us were ill the next day. Highly doubt we will visit RL again but, if we do, it definitely won’t be at the Niagara Falls location after this past experience.

FAQs

Red Lobster - Niagara Falls offers takeout which you can order by calling the restaurant at (905) 357-1303.

Red Lobster - Niagara Falls is rated 4.5 stars by 18 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.