Red Lobster - Memphis - Winchester Rd.
Failed to recognize birthday celebration as mentioned in reservation!
AMAZING food AMAZING service
Even with Priority seating, we had to wait another 20 minutes past our scheduled time to get a table even though no one else was waiting for a table at the time. Several groups of 4 or more walked in without priority seating and were seated within 5 minutes AND ahead of us. The restaurant was not particularly busy at the time with plenty of tables empty. The service was a bit on the slow side and the waiter seemed unprepared to take our order. Once we did receive our food, it was fresh and good.
Service was TERRIBLE! Food came out incorrectly...EVERY PART OF IT! Drinks, appetizers, main dishes..Server seemed like she was disgusted just at the thought of having to wait on us before even speaking to us, which is why it probably took 30 mins to get our drinks (incorrectly). We spoke to the manager, who didn’t even approach our table covered with empty glasses and plates towards the end of our meal, and the only thing he decided to do to rectify the situation was change our server? At this point, all we needed was a to-go box for the rolls we didn’t finish (because they didn’t come out until our food), and the check. Very disappointing considering it was for a birthday.