Red Lobster - King Of Prussia
Upon walk in- host told me 45-1 hour wait. I began looking for other restaurants on the open table app. When I noticed that Red Lobster was listed on there I asked if I could use the open table reservation. She told me that the app didn’t connect to their system and that it was longer if we used the app and to just use my name. I had a weird feeling about it so I just used another party members name and kept the open table reservation. I wasn’t surprised when they called out my open table reservation name and sat me before calling out the fake name I gave the hostess. I
Tim the waiter was amazing. Fun spirit and very nice. The food was delicious.
The back of the restaurant seemed cold, but the manager quickly moved us! Our server was Roger. He was great.
I must admit I was pleasantly surprised with the food and service at Red Lobster, we had a gift card and decided to go, I had not been to a Red Lobster in years and was pleased with the food and te service and attention was great!
The wait time was not bad for a Saturday night. I thought our Hostess could have been a little better she just sat our menus down at our table and kept on walking. Our waitress we had to keep asking for biscuits after our drinks and after our meal came, little disappointed about that otherwise a good meal.
I think maybe the manager on duty should walk around and ask the customers if everything is okay that's done at a lot of other establishments that I've dined at.
The service was very good. Cocktails were good, not great, but typical for a chain restaurant and not cheap. We missed happy hour by 10 minutes. The food was good, again for a chain restaurant, but nothing spectacular. We just like going to Red Lobster during the week when it’s not crowded and noisy.
Great night out for a Saturday didn't have to wait too long to get seated, service was good only compliant was our entrees arrived within minutes after our salads we're placed in front of us.
We love Red Lobster & were there for the Endless Shrimp Special. Our waiter was kind & the food was great. The only downfall was our food we ordered to go. The order was not correct & it was such a small amount of food. We were already home before we noticed, so nothing could have been done about it.
Why bother? Open table used, confirmed and checked in at hostess desk, get home and email indicates canceled! Call restaurant to correct and no one can help.
Server very pleasant and nice but service way too slow to pay check.
Shrimp served cold :(
The food and service was good. The priority seating and reservation made no difference. I had a 6pm reservation, arrived at 5:55pm. Was told it would be another 30-35min. The 2 couples that walked in head of us, who got put on the waiting list. Was told the same wait time. So, basically making a so called reservation was a joke. Feel free to make a priority seating reservation but except to wait like everyone else at this location.
we made reservation for 545pm and arrived at 530pm. We were told first come first serve, but will consider reservation as special, and should let us in 20 minuets.
We waited till 6pm and some people came after us were called in before us. This is Terrible!!!
If you don’t honor reservation, let us know when we come in. It’s not acceptable to put people with reservation later than walk ins.