Red Lobster - Jackson - Shirley Dr.

Red Lobster - Jackson - Shirley Dr. reviews from people who’ve dined at this restaurant. Based on recent rating.

1. J

   Jan VIP

   New Mexico33 reviews

   4.0

   Dined on April 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everything was really good . The crab legs were a little dry but over all good the salad was excellent . Admiral feast was good as well .
   

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2. T

   Trixie

   Detroit1 review

   4.0

   Dined on December 25, 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   The server was very nice and attentive. As a long time Red Lobster fan the food on this trip was less than ideal. The fish in the fish and chips meal was more breading than fish and the hush puppies were not hush puppies - they were corn nuggets. Dining companion's medium rare steak was very close to well done.
   

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3. L

   Lauren

   Chicago1 review

   4.0

   Dined on November 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Barb, our waitress was kind and totally wonderful. I really appreciated her thanking my Dad for his military service as Vietnam Veterans really appreciate this...as do all Veterans I'm sure. The table we sat at was cold and drafty & the chairs are too hard & uncomfortable for older people..was the only downside.
   

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4. OT

   OpenTable Diner VIP

   San Antonio5 reviews

   2.0

   Dined on November 5, 2022

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   I should of read the reviews. False advertisement. I make reservations on open table for 530. Get there and they tell me they do not take reservations and would be a 30 minute wait. Why does open table let you make reservations then. Service was terrible. Food is always over priced but good
   

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5. FN

   FryNPan

   San Francisco1 review

   4.0

   Dined on May 9, 2022

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   We are a senior couple, who had not been back to Red Lobster since the "pan-damn-ic." Food and top shelf margaritas, still very welcomed. However, we did find portions smaller and prices significantly higher. We understand the necessity for that, but it was a notable change.
   

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6. OT

   OpenTable Diner

   Detroit2 reviews

   1.0

   Dined on February 27, 2021

   1. Overall 1
   2. Food 4
   3. Service 5
   4. Ambience 2

   Red lobster didn’t plan for their “reservations” and everyone who had “reservations” had to wait 1.5+ hours to be seated AFTER their reservation time. We didn’t get seated until just after 8 and our reservations were for 7. We were told by the manager that red lobster doesn’t technically take reservations and this feature on the app was technically like a call ahead system. With this being said, the hostess still asked everyone who was standing in line waiting for a table if they “had reservations”. Extremely dissatisfied. At first we were told a half hour wait after our reservation and when that half hour came and went- we were told ANOTHER half hour.
   

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7. M

   Mspman05

   Chicago20 reviews

   4.0

   Dined on January 17, 2020

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We showed up with a reservation and was told we would be moved to the top of the list because of it and then watched about 10 other tables get seated in front of us so I’m not sure what the point in doing a reservation is so. Other then that everything g else was ok.
   

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8. y

   yumhunt VIP

   Detroit6 reviews

   3.0

   Dined on November 15, 2019

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We booked our table for 4 through Open Table. We arrived on time (10 minutes early) and proceeded to wait 40 minutes to be seated. In my opinion, if you’re going to be taking reservations, you should have a table ready for that party. I don’t mind waiting if I’m a walk-in. However, when I make a reservation in advance, I would expect to be seated promptly. Apparently, this particular location uses open table as a “waiting list” and not a “reservation”.
   

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9. TO

   TOMS

   Grand Rapids1 review

   3.0

   Dined on September 6, 2019

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   I ordered the filet and it was VERY tough.As a past steak chef i find this un beliveable.
   

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10. s

    sally

    Detroit15 reviews

    5.0

    Dined on November 26, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great dining experience. Waitstaff was wonderful and right on the ball with everything. It was somewhat dark, so it was hard to read the menu's. Might need to add some lighting and it was on the cool side.
    

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