Red Lobster - Downers Grove
We were seated in the back of the restaurant near drafty windows and that made the food cold faster
I ordered two seafood platters: two types of shrimp, lobster, crab, baked potato, and rice. It was perfectly cooked, the service was great (Santos, server) and there was low noise level.
We were seated immediately. The restaurant was quiet. They made an a la carte meal for us. Service was efficient. Waitress was attentive.
Good family environment and food
Everyone was very nice. The food was good and brought to us hot. I had the lobster bisque and the lobster sandwich. Along with the salad and biscuits, it was more than enough.
The restaurant is always nice and clean. The service is generally good. The food on this particular day was lukewarm. Also there was a large party arriving and a table was moved from our section and the chairs and remaining items were left disorganized and slightly dampered my dining experience. Which also reminds me of something I've noticed lately, why do they sit one party so close to another especially when they're are plenty of open tables in the restaurant.
There was a little wait, but it was Christmas Eve and that was to be expected. Once seated we received outstanding service and really good food which was well worth the price. Looking forward to returning!
Service was less than stellar this visit. However, it was a Sunday dinner hour. Loud, long wait time for food and check. Wait staff was not attentive.
Seated quickly and good friendly service