Red Lobster - Concord

Name: Red Lobster - Concord
Address: 8012 Concord Mills Blvd, Concord, NC, United States, 28027-4417
Telephone: (704) 659-0566
Price range: $30 and under
Rating: 3.8

3.8

45 Reviews

$30 and under

Seafood

Top Tags:

Red Lobster welcomes you by offering PRIORITY SEATING to reduce your wait time in the restaurant, so you can spend more time doing the things you love. Or, come enjoy a drink at our bar and a Tasting Plate while you wait. Red Lobster is the world's largest and most loved seafood restaurant company, offering high quality, freshly-prepared seafood, sourced in a way that is traceable, sustainable and responsible. We offer lunch and dinner daily, featuring classics like our Ultimate Feast®, Garlic Shrimp Scampi and Parrot Isle Jumbo Coconut Shrimp, and feature limited time flavors and preparations during events like Lobsterfest®, Crabfest® and Endless Shrimp®. And, who can resist our famous warm and cheesy Cheddar Bay Biscuits®? To learn more visit www.redlobster.com

Request Priority Seating

Party Size

2 people

DateTime

Nov 29, 2023

7:00 PM

Order delivery or takeout

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
Seafood, American, Shellfish
Hours of operation
Sunday - Thursday, open 11:00 AM and closes 10:00 PM Open Friday and Saturday 11:00 AM and closes 11:00 PM
Phone number
(704) 659-0566
Website
http://www.redlobster.com/
Payment options
AMEX, Discover, JCB, Mastercard, Visa
Dress code
Casual Dress

Location
8012 Concord Mills Blvd, Concord, NC 28027-4417
Neighborhood
Concord
Parking details
Public Lot
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access, Wine

What 45 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8

3.8 based on all time ratings

4Food
4Service
3.6Ambience
3.6Value

Noise • Moderate

45 Reviews

ES
EricaS
Charlotte
3 reviews
4.0
3 reviews
Dined on October 22, 2023
overall4food5service2ambience2
The waiter’s we’re doing what they could and kept cool and composed the whole time! In one ocasión I asked for manager because we were an hour in and no drinks nor pre ordered appetizer, she finally came and by then I had my drinks so I told her I was good, she passed by 2 other tables as poor waiters were running all over the place without drinks in their cups! She was already on the floor she could have been a good leader and helped her staff on the floor instead of running back into hiding. There was no beer only one particular brand, they were out of more than half of their mixed drinks!? The server honestly was the only reason I didn’t get my family and leave like others did, she tried her very best to keep us happy!
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OT
OpenTable Diner
New York Area
1 review
2.0
1 review
Dined on July 8, 2023
overall2food1service2ambience1
Long wait, even after reserving. Out of several items, had to ask several times for silverware or missing food items. Won’t be going back
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OT
OpenTable Diner
Charlotte
7 reviews
5.0
7 reviews
Dined on May 27, 2023
overall5food5service5ambience5
Shayna was excellent and deserves a raise. I’ll come back and specifically request her as my server. Excellent customer service.
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SW
ShondraW
1 review
3.0
1 review
Dined on May 21, 2023
overall3food2service2ambience3
Food was not very good, bread was a bit gummy, shrimp were too hard , sauce on top of flounder was a bit bitter, and noodles were not done.
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OT
OpenTable Diner
Charlotte
3 reviews
5.0
3 reviews
Dined on April 9, 2023
overall5food5service5ambience5
Had a great time,food was good and the service was excellent!
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OT
OpenTable Diner
Charleston
2 reviews
5.0
2 reviews
Dined on February 12, 2023
overall5food4service5ambience5
Birthday. It was our waitress’s first night on the floor and she was great. Better than some that have been there for years. The food was good but a bit more expensive that it should’ve been. I have had dinner at nicer places and my bill was lower. I would come back just for my waitress alone. She made my kids smile and enjoy their night as well.
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RC
RobertC
Charlotte
8 reviews
vip
3.0
8 reviews
Dined on December 18, 2022
overall3food3service5ambience3
Mandy was excellent. Food was mid. They gave me cocktail sauce with my cheesesticks. Lol
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DF
DavidF
Charleston
16 reviews
vip
3.0
16 reviews
Dined on October 22, 2022
overall3food3service4ambience4
Although I was able to reserve a table at a certain hour it was not apparent the my reservation was given any special consideration, if any at all.
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OT
OpenTable Diner
Charlotte
34 reviews
vip
5.0
34 reviews
Dined on September 4, 2022
overall5food5service5ambience5
Nichi was wonderful.
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OT
OpenTable Diner
Charlotte
1 review
3.0
1 review
Dined on July 1, 2022
overall3food4service3ambience4
The young lady that waited on us must’ve been new. It took forever to receive our food, then it was cold and she forgot a few things that was part of the original order. She needs to go back through training.
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OT
OpenTable Diner
Charlotte
3 reviews
vip
5.0
3 reviews
Dined on June 25, 2022
overall5food5service5ambience5
Had a great evening out.
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MG
MacGA
Charlotte
7 reviews
3.0
7 reviews
Dined on June 19, 2022
overall3food5service1ambience4
Our waitress was not in a good mood. She didn't smile, she looked tired like she didn't want to be there. But it was Father's Day and I was trying to maintain a pleasant attitude so my friend could have a good time. But we were not happy with her service.
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SB
SharonB
Charleston
6 reviews
4.0
6 reviews
Dined on June 19, 2022
overall4food4service5ambience4
The experience was nice. The food and service were good.
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2
2timeoffender
Chicago
69 reviews
vip
4.0
69 reviews
Dined on June 4, 2022
overall4food4service4ambience2
Went for my father’s birthday and the food tasted fresh, the manager was very nice to clean both high chairs and our table before giving them to us and our waitress made sure we had everything we needed. They spaced us out from other surrounding tables due to being short staffed and we loved it. I’ll go back again. My summer specialty drink was on point.
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OT
OpenTable Diner
Charlotte
6 reviews
2.0
6 reviews
Dined on May 22, 2022
overall2food3service2ambience1
I sat for a long time before my waitress greeted me. Several staff walked by my table without so much as speaking. I didn’t even have water, bread or silverware so it was clear that no one had been to my table…k was just sitting. I never received the lobster bisque I ordered and had to request for it to be removed. The shrimp I ordered for my salad were salty. I asked for my dressing on the side so I could take half my salad home, but it was too salty so I didn’t even take my food with me.
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OT
OpenTable Diner
Charlotte
4 reviews
2.0
4 reviews
Dined on March 15, 2022
overall2food5service3ambience2
Service was slow and for a higher end restaurant we ate with plastic utensils. Was definitely not impressed.
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OT
OpenTable Diner
Charlotte
1 review
5.0
1 review
Dined on February 18, 2022
overall5food5service5ambience5
Our server Tori was amazing! Food was delicious!
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SW
ShandyW
Charlotte
1 review
1.0
1 review
Dined on November 14, 2021
overall1food1service1ambience1
Had a reservation at 7:00 still did not get in to eat till after 8:00 pm food came out cold had to wait on drinks it’s was awful
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j
jemsp4
Charlotte
4 reviews
1.0
4 reviews
Dined on October 2, 2021
overall1food1service1ambience1
Horrible service, will never be back. They don’t Have enough people working to be open. Stay away
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OT
OpenTable Diner
Charlotte
5 reviews
2.0
5 reviews
Dined on September 19, 2021
overall2food3service4ambience2
I did the wait list for Red Lobster on open table. But when arrived they said it would be an hour wait because they only had two cooks and two servers. For a major Resturant like Red lobster it was hard to believe. I understand what can you do when workers don’t show up. The Manager and the other workers did a great job to serve us with no problem.
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M
cherylM
Charlotte
2 reviews
1.0
2 reviews
Dined on August 20, 2021
overall1food1service1ambience1
They forgot to check us in. Waited 45 min while others that came in after us were seated. Manager told us he would give a starter and left it on the bill. The waitress did take it off. Food took forever and was overcooked. No silverware on the table had to ask for it.
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OT
OpenTable Diner
Charlotte
1 review
1.0
1 review
Dined on July 31, 2021
overall1food3service2ambience3
We had reservations at 7:30pm but didn’t get seated until almost 8:30pm. The front hostess was terribly rude and had an overall bad attitude towards everyone who walked in. She even smarted off to a child at one point while we were waiting in the lobby, who just simply asked her a question. Several couples who came in after us were seated before us, and we were told it was because we had a party of four instead of two. Which would make the servers have too many people. I don’t know the restaurant industry, but that definitely didn’t make any sense to me or my husband. Although I do have to say after finally being seated, the food was good, and our waiter was very accommodating and nice. I know all businesses are having troubles hiring and retaining staff right now, and the staff that is working is being highly overworked. But, the front hostess is the face of that business, he/she is the first person paying customers come into contact with when they enter the business. There was absolutely no excuse for how she talked to the people coming in, myself included, much less a child, and clearly did not know how to manage the seating appropriately.
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EM
EMoDining
Charlotte
10 reviews
1.0
10 reviews
Dined on July 11, 2021
overall1food1service1ambience1
From the food to the service it was horrible. I haven't been here in a couple of years because of bad service but my kids wanted to go. We ordered 2 appetizers. The crab cakes came but we didn't have silverware. It took 15 minutes to get silverware. It was 4of us and when we got it it was 3 rolls with 2 forks in each roll, no knives or spoons. We still had not received our other appetizer. I told the waitress and you could tell she had forgotten about it. We got it just a couple of minutes before our main meal. It was myself, wife and 2 kids. One of my kids didn't get their meal. We didn't want to eat until he received his meal. About 10 mins later he received his meal and of course ours was cold by then. However it didn't matter because the food was disgusting. I've had better seafood out the grocery store freezer. Our bill was $98. We paid and got out of there asap. Afterwards I realized I paid an upcharge for bacon wrapped scallops and didn't receive it. But I didn't care I was not going back in that place. You are better of going to Mayflower or Captain Steve.
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f
freeciab
New York Area
42 reviews
vip
2.0
42 reviews
Dined on July 5, 2021
overall2food5service3ambience3
The front end hostess was friendly but unorganized. Was not following the prebooking priority booking as people who signed up after my group were seated prior. This happen three times. Once I complained was when we were seated. She opologized, but we waiting 1 hr with pre-booking before being seated. The wattress was training a new hire. She was more organized, very kind, and timely with our needs. The food was good, warm, and appeared fresh. The place was empty Im not sure why it was so slow. The kitchen was fully staffed it seemed as if there were more kitchen employees then floor team. They did have signs referencing that was a current issue. But I think they need extreme help with hiring. Corp should step in.
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JR
JimR
Charlotte
20 reviews
vip
4.0
20 reviews
Dined on July 5, 2021
overall4food4service5ambience4
Good tasting seafood and very good service. Kitchen was a little slow but overall a good experience.
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TA
TAG4
Charlotte
1 review
2.0
1 review
Dined on May 2, 2021
overall2food3service5ambience2
Reserved open table arrive 15 before reservation time. Was told didn’t matter about the open table . Had a greater than 50 min wait. Unable to initially seat our party of 8. Open table time was for 2:45. Didn’t leave restaurant til 6:05. Kitchen was backed up!!!
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JV
JhonV
Charlotte
1 review
1.0
1 review
Dined on May 2, 2021
overall1food1service1ambience1
the worst service I have ever had in this country, from the manager. NEVER Comeback.
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OT
OpenTable Diner
Charlotte
5 reviews
5.0
5 reviews
Dined on March 20, 2021
overall5food5service5ambience5
Wedding anniversary celebration
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OT
OpenTable Diner
Wilmington
2 reviews
1.0
2 reviews
Dined on March 17, 2021
overall1food3service1ambience1
Booked table for 7:45 was not seated u til almost 9 food didn’t come out until 10pm there was no since of urgency
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OT
OpenTable Diner
Charlotte
5 reviews
5.0
5 reviews
Dined on January 26, 2021
overall5food5service5ambience5
Our waitress was also exceptional
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S
Sammie
Charlotte
2 reviews
1.0
2 reviews
Dined on January 23, 2021
overall1food1service1ambience1
Perhaps if my reservation was honored they would gotten a better rating.
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A
Allen
Charlotte
1 review
4.0
1 review
Dined on January 18, 2021
overall4food3service5ambience3
Our server Pam was great however,had to wait constantly to get a table even though we made reservations at 2:30 did not get seated until about 2:50. My advice will be to put in a reservation 2 days prior to visiting because you'll be waiting at the door they lock it.
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CU
CURTIST
Charlotte
17 reviews
vip
4.0
17 reviews
Dined on March 11, 2020
overall4food5service3ambience3
Need to make sure the restaurant is cleaner. Floors were dirty and staff isnt that friendly
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OT
OpenTable Diner
Charlotte
1 review
2.0
1 review
Dined on February 8, 2020
overall2food3service1ambience2
The waiter was slow. It took him about 10 min to come to table to get drinks. We ordered at same time we gave drink order. We waited about another 10 minutes to get our drinks. I watched the waiter in the back standing around and talking. He brought drinks with salads, less than 5 min later the food came. He never refilled our drinks. He came back to table at end of meal and said sorry I’m been too busy, but I kept seeing him socialize and stand in the kitchen. Worst service ever
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OT
OpenTable Diner
Charleston
2 reviews
5.0
2 reviews
Dined on November 22, 2019
overall5food5service5ambience5
Sons birthday. The food and service was excellent that came and sang happy birthday to my son. Great place for the family to eat. Will be back again.
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OT
OpenTable Diner
Charlotte
2 reviews
5.0
2 reviews
Dined on October 6, 2019
overall5food5service5ambience5
Great service fast setting
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OT
OpenTable Diner
Charlotte
6 reviews
5.0
6 reviews
Dined on September 28, 2019
overall5food5service5ambience5
Excellent service and food
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OT
OpenTable Diner
Charlotte
1 review
3.0
1 review
Dined on September 28, 2019
overall3food3service4ambience2
Was booked for 830 with “priority” seating but hosts and managers didn’t seem aware that Red Lobster participated in Open Table. They kept asking if I called in the reservation and I said no I used the App. They had my reservation in the system and still made us wait an additional 15-20 min. Would have been longer had I not gone over and showed them my email confirmation. I also put on the reservation that we were celebrating a Birthday. No mention at all. None. Our server was great but we did find a hair on the lemon on our meal. Hairstyle are a form of expression and personality and I don’t have any problem with that. However dreads, super long braids and loose hair with no hairnet or hat when preparing or delivering food is opening yourself up for loose hairs to fall in food. And it happened. I hope this is feedback that actually will make an impact towards improvement. Consumers have many options today.
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S
Satdinner
Greater Boston
49 reviews
vip
2.0
49 reviews
Dined on September 1, 2019
overall2food2service4ambience3
We waited awhile for the food. Our waitress was very nice. 2 of us ordered the combination plates with coconut shrimp and fish. We were told the fish was flounder but it was not. Not sure what kind of fish it was but it was terrible. Over cooked with lots of garlic powder on it. The shrimp was seasoned with so much pepper and spice my mouth burned. One person got the chicken Alfredo that had zero taste. 2 people got the lobster and that was pretty good. The rest of us were very disappointed.
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C
Concordlocal
Charlotte
14 reviews
3.0
14 reviews
Dined on May 25, 2019
overall3food2service3ambience3
I have not been to a Red Lobster in a long time. Pretty disappointed. Lobster/crab roll was not up par to another restaurant chain. Alfredo sauce was limited and watered down. I don’t think I will go back any time soon.
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FAQs

Red Lobster - Concord does offer delivery in partnership with Postmates and Uber Eats. Red Lobster - Concord also offers takeout which you can order by calling the restaurant at (704) 659-0566.

Red Lobster - Concord is rated 3.8 stars by 45 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Request Priority Seating

Party Size

2 people

DateTime

Nov 29, 2023

7:00 PM

Order delivery or takeout

8012 Concord Mills Blvd, Concord, NC 28027-4417

Additional information

Neighborhood
Concord
Hours of operation
Sunday - Thursday, open 11:00 AM and closes 10:00 PM Open Friday and Saturday 11:00 AM and closes 11:00 PM
Price
$30 and under
Cuisines
Seafood, American, Shellfish
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Payment options
AMEX, Discover, JCB, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access, Wine

Website
http://www.redlobster.com/
Phone number
(704) 659-0566

Red Lobster - Concord

Request Priority Seating

Order delivery or takeout

Additional information

Menu

What 45 people are saying

Overall ratings and reviews

FAQs

Does Red Lobster - Concord offer delivery through OpenTable or takeout?

How is Red Lobster - Concord restaurant rated?

Is Red Lobster - Concord currently accepting reservations?

Request Priority Seating

Order delivery or takeout

Additional information