Red Lobster - Albuquerque - Coors Bypass
Good for a seafood bite when on the area of Cottonwood Mall.
Using the app got us seated right away which was awesome.
The server was very polite but she didn’t bring rolls out until after we were done with our salads
They forgot one of our appetizers and brought it out with our meal
We had asked twice for drinks to get refilled because our glasses were empty
The food was great and the server was really sweet but it wasn’t fun waiting for everything
Having been a server for many years I am extremely tolerant and understanding but this wasn’t just one thing it was multiple things. The drink refills were definitely in her control others I really have no idea if it was her or the kitchen but either way it wasn’t a great experience.
The wait staff was great, but the hostess was a hot mess. She didn’t know what she was doing and seemed very confused. We made reservations via Open Table but she told us it would be a 10-15 minute wait. We waited about 10 minutes when our party called and told us they were seated and waiting for us. I informed the hostess and she said, “oh yeah, I thought maybe I had seated someone with your reservation.” No apology. It was very frustrating. I also witnessed her completely ignore an elderly man who was trying to confirm his reservation.
The wait was longer than I thought because I called ahead of time but we still had to wait