Rainforest Cafe - Sawgrass Mills South Florida

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1. R

   Raysito

   West Palm Beach

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   It was a very good experience the seating was amazing.

   Report
2. KN

   KenNick

   1 review

   5.0

   1 review

   Dined on May 8, 2022

   overall5food5service5ambience5

   Great place for families. I recommend making reservations.

   Report
3. JS

   JustinS

   Fort Lauderdale

   3 reviews

   1.0

   3 reviews

   Dined on May 7, 2022

   overall1food3service4ambience4

   The food was ok! Staff was nice and management was amazing. the night was ruined when we looked and saw mice running around the restaurant!! My daughters 2nd birthday was ruined.

   Report
4. CM

   ChristinaM

   1 review

   5.0

   1 review

   Dined on April 28, 2022

   overall5food4service5ambience4

   The entrance is inside the mall, it took us a bit to locate it when we arrived. My daughter has Celiac Disease so the manager met with us to go over our GF options. The service was a little slow, we didn't see our server for long periods of time, despite it being slow in the restaurant. She was friendly and helpful when she did come though. The atmosphere was typical and fun. It can get loud when the animals kick on but you can easily have a conversation. The food was good and fairly priced. We spent about $100 on food, a drink for my daughter in a take home cup, and tip; there were four of us. Over all it was a fun time and I would do it again.

   Report
5. RJ

   RachelJay

   Miami

   6 reviews

   5.0

   6 reviews

   Dined on April 26, 2022

   overall5food3service5ambience4

   Took my son for his birthday he enjoyed himself with the animals. This will never get old for toddlers

   Report
6. OT

   OpenTable Diner

   New York Area

   4 reviews

   4.0

   4 reviews

   Dined on April 24, 2022

   overall4food4service5ambience5

   Good meal and service.

   Report
7. J

   Justo

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on April 23, 2022

   overall5food5service5ambience5

   Great food and service, ambiance was great. Foods a bit pricey considering you pay almost $20 for a burger n fries but I take it as you paying for the experience.

   Report
8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on April 23, 2022

   overall5food5service5ambience3

   Was my day and was a great experience food way better than expected and server was amazing as well as all other staff definitely will be back

   Report
9. CB

   ChadB

   Orlando

   23 reviews

   vip
   1.0

   23 reviews

   Dined on April 19, 2022

   overall1food2service1ambience3

   We had a terrible experience. It first started by us waiting at the front where the sign said “reservations.” We found out 15 minutes later that you had to go all the way inside the restaurant to a place that was unmarked. When the hostess seated us at a table, all the chairs were filled with food and the table wasn’t clean. The service was very poor. It took a very long time for us to get our food. My poke bowl had hot tuna, which is a first for me. Way overpriced for the quality of the food.

   Report
10. LC

    LucC

    1 review

    2.0

    1 review

    Dined on April 16, 2022

    overall2food1service2ambience4

    The food isn't good enogh and the food take to long to be served

    Report
11. N

    Nickname

    Charlotte

    2 reviews

    1.0

    2 reviews

    Dined on April 15, 2022

    overall1food1service1ambience1

    The restaurant smelled old and dirty. The table was sticky along with all the menus. We left and will not be back.

    Report
12. NI

    NICP

    1 review

    1.0

    1 review

    Dined on April 14, 2022

    overall1food1service1ambience4

    We had reservations. It took a hour for our drinks and app to be served. The service was extremely slow. We have been to been to several locations and this was the worst. It was overpriced and poor service.

    Report
13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 7, 2022

    overall5food4service4ambience5

    It was awesome

    Report
14. OT

    OpenTable Diner

    Montreal

    1 review

    5.0

    1 review

    Dined on April 5, 2022

    overall5food4service4ambience5

    Taste and good

    Report
15. OT

    OpenTable Diner

    Orlando

    1 review

    4.0

    1 review

    Dined on April 3, 2022

    overall4food2service5ambience4

    Service was good, food was to be expected.

    Report
16. AM

    AdrianneM

    1 review

    1.0

    1 review

    Dined on April 1, 2022

    overall1food1service1ambience5

    It was one of the worst experiences I have ever had. The food took to long to get to the table. The table wait was long the restaurant was empty don’t know why it took so long to be seated. The food was not good at all

    Report
17. JJ

    JoJo

    1 review

    5.0

    1 review

    Dined on March 31, 2022

    overall5food5service5ambience5

    Thanks God still took a chance and go after reading all the bad reviews. I went on Thursday service and foo was great Only thing just make sure someone is constantly cleaning up the floors and tables cause chair was a bit dirty and floor but the view and food was great enough. My baby girl enjoyed her birthday.

    Report
18. OT

    OpenTable Diner

    Miami

    2 reviews

    5.0

    2 reviews

    Dined on March 27, 2022

    overall5food5service5ambience5

    Excellent and food delicious

    Report
19. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on March 27, 2022

    overall3food5service3ambience5

    The food took to much time to be ready on the table . The pizza for kids was cool

    Report
20. OT

    OpenTable Diner

    Key West

    2 reviews

    5.0

    2 reviews

    Dined on March 25, 2022

    overall5food4service5ambience4

    Our server was wonderful.

    Report
21. I

    Indyleeh

    Las Vegas

    12 reviews

    4.0

    12 reviews

    Dined on March 25, 2022

    overall4food5service3ambience5

    We had a short wait for a table with reservations, we had called to be late and they accommodated us. The baby loved all the goings on with elephants, alligators, gorillas and birds. Surprisingly the food was good, I had the bbq burger, spot on, my kids and husband had shrimp tacos and fried shrimp, everyone happy! We were celebrating our daughter and grandson visiting from DC.

    Report
22. OT

    OpenTable Diner

    New York Area

    2 reviews

    2.0

    2 reviews

    Dined on March 25, 2022

    overall2food2service2ambience4

    Only reason we going back after 2 similar bad experiences is because our son like this place, but from leaving for last the plate of a toddle, told me kitchen has new staff (not my problem). Please spend your money any other place and save you a bad experience.

    Report
23. RW

    RobertW

    1 review

    5.0

    1 review

    Dined on March 24, 2022

    overall5food5service5ambience5

    Great and fun restaurant for the whole family. I highly recommend it We love it.

    Report
24. GT

    GailT

    1 review

    4.0

    1 review

    Dined on March 23, 2022

    overall4food5service4ambience5

    We were seated immediately upon our arrival; The atmosphere was pleasant, and peaceful. Our waitress was very attentive, coming to check and make sure we had everything we needed. Service was swift as well as the food being very tasty.

    Report
25. G

    George

    1 review

    2.0

    1 review

    Dined on March 23, 2022

    overall2food4service1ambience4

    Server had no idea of what a customer is. Was very impatient, grabbed in a very rude manner my kid's menu to flip and show the dishes

    Report
26. M

    Maybe

    Miami

    1 review

    3.0

    1 review

    Dined on March 23, 2022

    overall3food2service2ambience3

    Took too long to get out food. The place was not full. Quality not that great margarita need a little more tequila...

    Report
27. AM

    AshleyM

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on March 15, 2022

    overall5food4service5ambience5

    We had a great experience!! My kids enjoyed the thunderstorm experience.

    Report
28. K

    Kari2317

    Fort Lauderdale

    6 reviews

    vip
    3.0

    6 reviews

    Dined on March 14, 2022

    overall3food2service3ambience4

    Server was great but food mediocre. 59 be honest we wanted to entertain our toddler more than anything , and that happened for sure

    Report
29. OT

    OpenTable Diner

    Philadelphia

    7 reviews

    vip
    1.0

    7 reviews

    Dined on March 13, 2022

    overall1food1service1ambience1

    Understaffed. Unorganized. Dirty. Grumpy hostess. Waited over 45 mins for soup and an appetizer. Nothing came to our table, so we left.

    Report
30. SG

    ShariG

    Fort Lauderdale

    1 review

    1.0

    1 review

    Dined on March 13, 2022

    overall1food1service5ambience5

    Great service terrible food and over priced waited 20 minutes past reservation time with a 2 year old

    Report
31. HR

    HaysaR

    Fort Lauderdale

    1 review

    1.0

    1 review

    Dined on March 12, 2022

    overall1food2service1ambience2

    of the three times I went to the restaurant, the service was very bad, the food was cold, the children's Mac cheese was cold and sticky, it always took a long time and today my dish and my husband's after 1h had not been prepared. personally I don't feel like going back at all!

    Report
32. OT

    OpenTable Diner

    Miami

    1 review

    3.0

    1 review

    Dined on March 12, 2022

    overall3food5service5ambience5

    Tardan demasiado…

    Report
33. AL

    AlexieL

    Fort Lauderdale

    1 review

    4.0

    1 review

    Dined on March 10, 2022

    overall4food4service1ambience3

    Our server didn't even smiled at us. When we asked questions about the menu, she was rude and impatient. She was almost throwing our plates on the table without care... I don't know what she had that day, but she wasn't it the mood. The food was great, the ambiance too, the shop; really nice, but as for the serving; nada! I've been to other Rainforest Cafes and it's the worse on I've seen... Hoping the next one will not be as bad as this one. For the price we pay, I think a great service should be included...

    Report
34. SR

    SallysmarieR

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on March 8, 2022

    overall5food5service5ambience4

    It was my sons six birthday and he had a blast the waiter and manager were kind enough to give him a happy birthday plate official from rainforest café made him feel so special the scenery in the restaurant is awesome and the food was honestly so delicious and incredible we will definitely be returning again soon

    Report
35. BD

    BobD

    Miami

    1 review

    1.0

    1 review

    Dined on March 5, 2022

    overall1food2service1ambience2

    Very disappointed took grandchildren because of jungle theme. Food was poor service slow. Advertised child animal character drinks on table but server info ed us not available disappointing kids. If not available why advertise them on table. Overall poor experience would not return or recommend

    Report
36. BR

    BRdGz

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    overall5food5service5ambience5

    My waitress, Tricia was exceptional, very tentative and knowledgeable of the meals… my girls and I had an amazing time… will be returning soon

    Report
37. KM

    KristieM

    Orlando

    1 review

    3.0

    1 review

    Dined on March 4, 2022

    overall3food5service1ambience4

    Took us almost 2 hours to get food. This was the second time we waited this long, won't be going back. Server was great but wait was way too long

    Report
38. S

    Sandyy

    Fort Lauderdale

    4 reviews

    3.0

    4 reviews

    Dined on February 28, 2022

    overall3food3service1ambience5

    My honest review…. I took my two daughters to this location 02/28 for the first time the restaurant is very beautiful and cool but unfortunately the service was not the best…. However the food and drinks are not bad I just wish that there were more options. Our waitress was nice but however there were certain things that we asked for that we were not accommodated with I am not sure if she forgotten but another thing I notice is that she did not come back to check up on us im not upset about it things happen but it’s a little bit of criticism. However I did find the host up front that evening and asked her if she knew where I can get plastic Utensils because we were waiting for utensils so we can eat our food however I was blown away that she had absolutely no clue where to get them and she did not even make the effort to find out. She simply told me she is not sure but the front is kind of busy and walked away. But overall my daughter enjoyed it hopefully we have a better experience next time because it’s a cool restaurant to take your kids. Btw I asked a gentleman who was a waiter at another table for plastic Utensils and I received them after a long wait for them.

    Report
39. OT

    OpenTable Diner

    Miami

    1 review

    1.0

    1 review

    Dined on February 24, 2022

    overall1food1service1ambience1

    I went to bring my daughter for her 5th birthday made a reservation for 6 and the whole time the hostess was giving me attitude from the very start told me It would be 15 minutes in that wait time 2 more people decided to come and when I told the hostess he literally sucked his teeth and goes okay it’s gonna be another 15 minutes I was so excited to experience with my 5 year old because this because as a kid It was a childhood dream to even go. The manager came because of course I was upset that we had to wait with a reservations when walk ins were coming in and being seated before us PLUSSSS there were so many tables that could sit more than 8 but the manager made it on me that I added two people and had attitude with me as well siding with his employee finally 15 minutes later we sit down and look at the menu waiting for 15 more minutes by now there about to close in 45 minutes and I’m over it hungry no one even greeted us at our table so we left and went to grand lux and had WAY better WAY faster service for a cheaper price !!!!!! RAINFOREST CAFE IS A CHILDS DREAM DONT MAKE IT A NIGHTMARE BY HIRING CRAP STAFF WHO DONT WANT TO DO THEIR JOBS !!!!!! It makes the experience nothing like it used to be

    Report
40. AA

    AABH

    Chicago

    10 reviews

    vip
    5.0

    10 reviews

    Dined on February 22, 2022

    overall5food4service5ambience5

    Excellent service et cadre très sympathique pour les enfants.

    Report