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Rainforest Cafe - Sawgrass Mills South Florida

3.8
3.8
157 Reviews
$30 and under
American

Part adventure, part restaurant and wholly entertaining for the entire family, the Rainforest Cafe captures the magic of a real tropical rainforest with its cascading waterfalls, lush vegetation, animatronic wildlife, and simulated rainstorms.

Make a reservation

2 people

October 2021
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7:30 PM


Booked 20 times today
  • Dining style

    Casual Dining

  • Cuisines

    American, Comfort Food, Seafood

  • Hours of operation

    Mon–Sat 11:00 am–9:00 pm
    Sun 11:00 am–8:00 pm

  • Phone number

    (954) 851-1015

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

0 Photos

No photos have been uploaded for this restaurant yet.

Menu

View menu on restaurant's website

What 157 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.7Food
  • 3.7Service
  • 4.3Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Fort Lauderdale

    Kid Friendly

  • Fort Lauderdale West

    Kid Friendly

  • Fort Lauderdale West

    American

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Filters

  1. AA

    AndresA

    1 review

    1.0

    1 review

    Dined on October 16, 2021

    overall1food1service2ambience5

    The table was not well located and even though I asked to be changed the hostess said that was the only but the place was almost empty. Food sides are not worthy

  2. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on October 14, 2021

    overall5food5service5ambience5

    Birthday for 8 year old and the kids had a lot of fun! Waitress was very nice and very efficient. Food was good and service was excellent!

  3. DR

    DawnR

    1 review

    5.0

    1 review

    Dined on September 26, 2021

    overall5food5service5ambience5

    Very slow service due to lack of workers. The manager came to check on us and apologize. We got free chips and salsa and they said dessert was on them if we wanted any. Food was decent but expensive

  4. WW

    WaineWyatt

    Treasure Coast

    11 reviews

    vip
    1.0

    11 reviews

    Dined on September 24, 2021

    overall1food1service4ambience4

    Food was horrible I understand and forgive slow service in Covid. Even if you are short staffed and the service is slow it should not affect the food quality. One of my guests said it was worse than Airport food.

  5. OT

    OpenTable Diner

    Tallahassee

    1 review

    4.0

    1 review

    Dined on September 21, 2021

    overall4food4service5ambience5

    Great for a birthday for kids. Not cheap, but very good. Steak was over cooked, but they promptly fixed.

  6. LC

    LyndaC

    1 review

    4.0

    1 review

    Dined on September 18, 2021

    overall4food3service4ambience5

    We had reservations at 4:45 and did not get seated until 5:30. Food was adequate not great but a great place to take a young child.

  7. KD

    KenethiaD

    1 review

    5.0

    1 review

    Dined on September 17, 2021

    overall5food5service2ambience5

    It’s always great when we go. Only Friday they must have been understaffed so the wait for service was a while but other than that everything was great! Forever our favorite spot

  8. GC

    GolfCoach

    Cleveland

    7 reviews

    5.0

    7 reviews

    Dined on September 17, 2021

    overall5food5service5ambience5

    Out to dinner at Disney Springs with our granddaughters.

  9. TR

    TammieR

    1 review

    1.0

    1 review

    Dined on September 12, 2021

    overall1food1service1ambience1

    Our food took over an hour and 15 minutes, the food was wrong, server just never came back to refill drinks.

  10. GI

    GILA

    Fort Lauderdale

    1 review

    4.0

    1 review

    Dined on September 11, 2021

    overall4food2service5ambience5

    Great atmosphere. Very attentive server. Food is average

  11. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on September 10, 2021

    overall4food4service4ambience5

    Great place for kids!!

  12. OT

    OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on September 8, 2021

    overall5food4service5ambience5

    It was very beautiful sitting under the stars in the rainforest

  13. VI

    VIRGINIAC

    New York Area

    20 reviews

    vip
    5.0

    20 reviews

    Dined on September 6, 2021

    overall5food5service5ambience5

    Fun and different. Good for kids as they will definitely enjoy it!

  14. SP

    SithPhoenix

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on September 5, 2021

    overall5food5service5ambience5

    I had the Aloha Salmon and Shrimp. It is the dish I order when we go there and never disappoints.

  15. OT

    OpenTable Diner

    Los Angeles

    14 reviews

    vip
    5.0

    14 reviews

    Dined on September 5, 2021

    overall5food5service5ambience5

    Awesome lunch! 🐸🦁🐯🍄🐠

  16. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on August 30, 2021

    overall5food5service5ambience5

    Mis hijos se divirtieron, la pasamos bien es un buen lugar para niños

  17. JF

    JaniceF

    Caribbean

    4 reviews

    2.0

    4 reviews

    Dined on August 20, 2021

    overall2food1service2ambience5

    You pay for the experience of the facilities. Great for the kids to enjoy the ambiance with all the animal movements and sounds. Place is beautiful. The food has to improve, poor quality but I understand that you are really not paying for the food it is just to be there and enjoy the place. Our kids had a Mac and cheese (dry) and tasted like butter only, the other one had a penne pasta with marinara, also dried and pasta overcooked. I had a Korean"stir fry" needs to really improve you only added the sauce to add flavor to the plate and it was way tooo much sauce.

  18. TR

    TRICIAS

    1 review

    4.0

    1 review

    Dined on August 15, 2021

    overall4food4service5ambience5

    I would always recommend booking a reservation at the Sawgrass location.

  19. OT

    OpenTable Diner

    Miami

    3 reviews

    5.0

    3 reviews

    Dined on August 14, 2021

    overall5food5service5ambience5

    Birthday for our 11 yo

  20. SG

    SonyaG

    1 review

    4.0

    1 review

    Dined on August 14, 2021

    overall4food5service3ambience5

    The food & decor are great, but it was very obvious they were short staffed and the restrooms were horribly filthy.

  21. O

    Olivia

    1 review

    2.0

    1 review

    Dined on August 13, 2021

    overall2food1service1ambience2

    We waited for 20 minutes at our table in an empty restaurant while 4 young servers fought over who wouldn’t have to serve us. Hostess and manager were very rude and blunt.

  22. D

    Dlareg85

    Fort Lauderdale

    5 reviews

    vip
    1.0

    5 reviews

    Dined on August 13, 2021

    overall1food1service1ambience5

    Terrible customer service and terrible food. The place is a tourist trap!

  23. LD

    LadyD13

    Jacksonville

    15 reviews

    vip
    4.0

    15 reviews

    Dined on August 12, 2021

    overall4food4service4ambience3

    Took my daughter and two grandkids here for a special lunch. Was so pleased to be able to make a reservation!! The restaurant was surprisingly empty and we were seated quickly. Our servers were very attentive. The kids loved their Frog cups that they took home as a prize. Food was delicious, I enjoyed a club sandwich and my daughter got the chicken quesadilla. Our cocktails were yummy too. We would definitely go back.

  24. P

    Pcarias72

    1 review

    5.0

    1 review

    Dined on August 9, 2021

    overall5food5service5ambience5

    Really nice place to go with family and friends, for get together or birthdays celebration.

  25. OT

    OpenTable Diner

    Orlando

    1 review

    1.0

    1 review

    Dined on August 8, 2021

    overall1food2service1ambience1

    Extremely disappointing - the waitress had 3 tables and was all over the place. Our appetizer came out with our dinners. Asked the food runner for ketchup and was never brought out. Asked for another round of drinks and totally forgot but then was added to bill. Just not a really good dining experience

  26. AI

    AnaIvette

    1 review

    4.0

    1 review

    Dined on August 8, 2021

    overall4food5service5ambience5

    confirmen con unos minutos antes de su cita por mensaje de texto, porque si llegan a la hora que tienen la reserva tienes que esperar entre 20 minutos que desocupen alguna mesa o te ubiquen.

  27. OT

    OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on August 8, 2021

    overall1food2service2ambience3

    Esperamos 30 minutos la mesa a pesar de que teníamos la reserva y encima estaba tofo vacío. Nos sentamos y la mesa estaba sucia No volvemos

  28. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    1.0

    2 reviews

    Dined on August 7, 2021

    overall1food3service1ambience1

    It was my husband & sons birthday & we were there for 2 hrs waiting on our food. They brought out my 6 yr olds did first, then 30 mins later brought out my husbands food. Then to come tell me my food got lost somewhere & they will bring it out when they finish. The manager tried to be attentive which we appreciated until they came out with the check & discounted my sons meal ($8) & left us with the rest of the bill for the awful service. We were floored. They did end up comping my meal & we were finally able to leave after a little over 2 hrs. Not the experience we wanted as a family. Never coming back again.

  29. KF

    KennyF

    Miami

    7 reviews

    2.0

    7 reviews

    Dined on August 7, 2021

    overall2food2service1ambience3

    My poor review is not a reflection of the actual service that we received at the restaurant but the actual check-in process. We had made a reservation and we were told to wait in a line. At that point we were passed off to another employee who was supposed to mark as as "checked in". However, she never did that. After about fifteen minutes I asked another employee to see what was taking so long. She then proceeded to take my name again and said that because we had not checked in we were marked as absent. Even though we were standing about ten feet from her the whole time we were waiting. I then asked the gentleman that greeted us to start with and he said that he had passed along our information (which I agree because he had used his mic to pass to communicate that). It seems that the girl forgot to mark it on the tablet and that's what caused the delay. The gentleman felt apologetic and bluntly said that it's a problem with the managers and the lack of staffing and I have to agree 100%. This experience was really horrible because of the lack of customer service received even though a reservation was made and we had arrived on time. There were many tables that were open and not enough servers. This would agree that the restaurant does not know how to staff properly.

  30. WL

    WanitaL

    1 review

    3.0

    1 review

    Dined on August 7, 2021

    overall3food3service3ambience3

    Had a reservation only to get there and be told the take was not ready and had to wait another hour. The best thing was meeting Barbara she made everything alot better

  31. OT

    OpenTable Diner

    Fort Lauderdale

    8 reviews

    vip
    5.0

    8 reviews

    Dined on August 7, 2021

    overall5food5service5ambience5

    Great for kids

  32. F

    Finedineme

    Miami

    8 reviews

    4.0

    8 reviews

    Dined on August 7, 2021

    overall4food4service4ambience5

    We come to Rainforest cafe about 1/year for the kids. We love the tropical theme, animal animations and kids food choices. However, the service is always slow, and the food is overpriced for what it is. We will likely keep coming, because it is a unique, family friendly experience and I do love the brand. I just think it could be SO much better and as a result they are missing out on even more growth potential.

  33. TG

    TonniG

    Atlanta

    16 reviews

    vip
    4.0

    16 reviews

    Dined on July 19, 2021

    overall4food4service4ambience5

    Returned after many years. The atmosphere is still good with the jungle theme. Pandemic has reduced the menu but not bad.

  34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 18, 2021

    overall5food5service5ambience5

    It was a great experience

  35. DL

    DebiLP

    Naples

    1 review

    1.0

    1 review

    Dined on July 18, 2021

    overall1food4service2ambience5

    waited 45 minutes to be seated past our reservation time, waited one and one/half hours for our food, ridiculous. The bathroom was absolutely the worst restroom I have been, very dirty, out of supplies, just awful. I almost was sick when I left the restroom, actually I did not even use the restroom I had to leave it, it was awful. Floors were dirty in the restaurant. I will never go back and will discourage anyone from doing so.

  36. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    4.0

    1 review

    Dined on July 16, 2021

    overall4food4service4ambience3

    It’s pretty nice, good thematic. The jungle sounds that they periodically play were annoying. Food wait time was a bit higher than my perceived average.

  37. J

    Juli

    1 review

    2.0

    1 review

    Dined on July 11, 2021

    overall2food3service3ambience3

    We waited 30 minutes to seat even with a reservation. And another 40 for the cold food to be served. It was not a good experience.

  38. A

    Ajt1

    1 review

    3.0

    1 review

    Dined on July 10, 2021

    overall3food2service4ambience5

    Great service . Beautiful atmosphere only problem way over priced for the quality of drinks and food.

  39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 10, 2021

    overall5food5service5ambience5

    Excelente, muy bonito lugar para ir en familia y amigos lo recomiendo

  40. J

    John

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on July 9, 2021

    overall3food1service3ambience5

    Kids love the ambiance, but the food is mediocre. I asked for a burger, cooked medium and it was charred and very dry. I could not even finish it.

FAQs

Rainforest Cafe - Sawgrass Mills South Florida is rated 3.8 stars by 157 OpenTable diners

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Make a reservation

2 people

October 2021
Sun
Mon
Tue
Wed
Thu
Fri
Sat
26
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7:30 PM


Booked 20 times today
Google Map for Rainforest Cafe - Sawgrass Mills South Florida

12801 W Sunrise Blvd, Ste 315 Sunrise, FL 33323

  • Neighborhood

    Sunrise

  • Hours of operation

    Mon–Sat 11:00 am–9:00 pm
    Sun 11:00 am–8:00 pm

  • Cuisines

    American, Comfort Food, Seafood

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Privacy Policy
  • Terms of Use
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  • Do Not Sell My Info (California)
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