Rainforest Cafe - Sawgrass Mills South Florida

3.8
159 Reviews
$30 and under
American
Part adventure, part restaurant and wholly entertaining for the entire family, the Rainforest Cafe captures the magic of a real tropical rainforest with its cascading waterfalls, lush vegetation, animatronic wildlife, and simulated rainstorms.

Support Rainforest Cafe - Sawgrass Mills South Florida during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 159 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.7
food
3.8
service
4.4
ambience
3.6
value
Noise · Moderate
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TM
TonyM
1 review
Dined a day ago
Overall5food5service5ambience5

Always excellent food and atmosphere. Love the jungle theme. Our server was really wonderful and had excellent recommendations. Will be asking for her again when we return. Great overall experience

MC
MadelineC
1 review
Dined 2 days ago
Overall5food5service5ambience5

Everything from service to good was amazing! Will recommend to everyone

AA
AndresA
1 review
Dined on October 16, 2021
Overall1food1service2ambience5

The table was not well located and even though I asked to be changed the hostess said that was the only but the place was almost empty. Food sides are not worthy

OT
OpenTable Diner
Miami
1 review
Dined on October 14, 2021
Overall5food5service5ambience5

Birthday for 8 year old and the kids had a lot of fun! Waitress was very nice and very efficient. Food was good and service was excellent!

DR
DawnR
1 review
Dined on September 26, 2021
Overall5food5service5ambience5

Very slow service due to lack of workers. The manager came to check on us and apologize. We got free chips and salsa and they said dessert was on them if we wanted any. Food was decent but expensive

WW
vipWaineWyatt
Treasure Coast
11 reviews
Dined on September 24, 2021
Overall1food1service4ambience4

Food was horrible I understand and forgive slow service in Covid. Even if you are short staffed and the service is slow it should not affect the food quality. One of my guests said it was worse than Airport food.

OT
OpenTable Diner
Tallahassee
1 review
Dined on September 21, 2021
Overall4food4service5ambience5

Great for a birthday for kids. Not cheap, but very good. Steak was over cooked, but they promptly fixed.

LC
LyndaC
1 review
Dined on September 18, 2021
Overall4food3service4ambience5

We had reservations at 4:45 and did not get seated until 5:30. Food was adequate not great but a great place to take a young child.

KD
KenethiaD
1 review
Dined on September 17, 2021
Overall5food5service2ambience5

It’s always great when we go. Only Friday they must have been understaffed so the wait for service was a while but other than that everything was great! Forever our favorite spot

GC
GolfCoach
Cleveland
7 reviews
Dined on September 17, 2021
Overall5food5service5ambience5

Out to dinner at Disney Springs with our granddaughters.

TR
TammieR
1 review
Dined on September 12, 2021
Overall1food1service1ambience1

Our food took over an hour and 15 minutes, the food was wrong, server just never came back to refill drinks.

GI
GILA
Fort Lauderdale
1 review
Dined on September 11, 2021
Overall4food2service5ambience5

Great atmosphere. Very attentive server. Food is average

OT
OpenTable Diner
New York Area
2 reviews
Dined on September 10, 2021
Overall4food4service4ambience5

Great place for kids!!

OT
OpenTable Diner
New York Area
4 reviews
Dined on September 8, 2021
Overall5food4service5ambience5

It was very beautiful sitting under the stars in the rainforest

VI
vipVIRGINIAC
New York Area
20 reviews
Dined on September 6, 2021
Overall5food5service5ambience5

Fun and different. Good for kids as they will definitely enjoy it!

SP
SithPhoenix
Fort Lauderdale
1 review
Dined on September 5, 2021
Overall5food5service5ambience5

I had the Aloha Salmon and Shrimp. It is the dish I order when we go there and never disappoints.

OT
vipOpenTable Diner
Los Angeles
14 reviews
Dined on September 5, 2021
Overall5food5service5ambience5

Awesome lunch! 🐸🦁🐯🍄🐠

OT
OpenTable Diner
Fort Lauderdale
1 review
Dined on August 30, 2021
Overall5food5service5ambience5

Mis hijos se divirtieron, la pasamos bien es un buen lugar para niños

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JF
JaniceF
Caribbean
4 reviews
Dined on August 20, 2021
Overall2food1service2ambience5

You pay for the experience of the facilities. Great for the kids to enjoy the ambiance with all the animal movements and sounds. Place is beautiful. The food has to improve, poor quality but I understand that you are really not paying for the food it is just to be there and enjoy the place. Our kids had a Mac and cheese (dry) and tasted like butter only, the other one had a penne pasta with marinara, also dried and pasta overcooked. I had a Korean"stir fry" needs to really improve you only added the sauce to add flavor to the plate and it was way tooo much sauce.

TR
TRICIAS
1 review
Dined on August 15, 2021
Overall4food4service5ambience5

I would always recommend booking a reservation at the Sawgrass location.

OT
OpenTable Diner
Miami
3 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

Birthday for our 11 yo

SG
SonyaG
1 review
Dined on August 14, 2021
Overall4food5service3ambience5

The food & decor are great, but it was very obvious they were short staffed and the restrooms were horribly filthy.

O
Olivia
1 review
Dined on August 13, 2021
Overall2food1service1ambience2

We waited for 20 minutes at our table in an empty restaurant while 4 young servers fought over who wouldn’t have to serve us. Hostess and manager were very rude and blunt.

D
vipDlareg85
Fort Lauderdale
6 reviews
Dined on August 13, 2021
Overall1food1service1ambience5

Terrible customer service and terrible food. The place is a tourist trap!

LD
vipLadyD13
Jacksonville
15 reviews
Dined on August 12, 2021
Overall4food4service4ambience3

Took my daughter and two grandkids here for a special lunch. Was so pleased to be able to make a reservation!! The restaurant was surprisingly empty and we were seated quickly. Our servers were very attentive. The kids loved their Frog cups that they took home as a prize. Food was delicious, I enjoyed a club sandwich and my daughter got the chicken quesadilla. Our cocktails were yummy too. We would definitely go back.

P
Pcarias72
1 review
Dined on August 9, 2021
Overall5food5service5ambience5

Really nice place to go with family and friends, for get together or birthdays celebration.

OT
OpenTable Diner
Orlando
1 review
Dined on August 8, 2021
Overall1food2service1ambience1

Extremely disappointing - the waitress had 3 tables and was all over the place. Our appetizer came out with our dinners. Asked the food runner for ketchup and was never brought out. Asked for another round of drinks and totally forgot but then was added to bill. Just not a really good dining experience

AI
AnaIvette
1 review
Dined on August 8, 2021
Overall4food5service5ambience5

confirmen con unos minutos antes de su cita por mensaje de texto, porque si llegan a la hora que tienen la reserva tienes que esperar entre 20 minutos que desocupen alguna mesa o te ubiquen.

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OT
OpenTable Diner
Las Vegas
1 review
Dined on August 8, 2021
Overall1food2service2ambience3

Esperamos 30 minutos la mesa a pesar de que teníamos la reserva y encima estaba tofo vacío.
Nos sentamos y la mesa estaba sucia
No volvemos

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OT
OpenTable Diner
Los Angeles
2 reviews
Dined on August 7, 2021
Overall1food3service1ambience1

It was my husband & sons birthday & we were there for 2 hrs waiting on our food. They brought out my 6 yr olds did first, then 30 mins later brought out my husbands food. Then to come tell me my food got lost somewhere & they will bring it out when they finish. The manager tried to be attentive which we appreciated until they came out with the check & discounted my sons meal ($8) & left us with the rest of the bill for the awful service. We were floored. They did end up comping my meal & we were finally able to leave after a little over 2 hrs. Not the experience we wanted as a family. Never coming back again.

KF
KennyF
Miami
7 reviews
Dined on August 7, 2021
Overall2food2service1ambience3

My poor review is not a reflection of the actual service that we received at the restaurant but the actual check-in process. We had made a reservation and we were told to wait in a line. At that point we were passed off to another employee who was supposed to mark as as "checked in". However, she never did that. After about fifteen minutes I asked another employee to see what was taking so long. She then proceeded to take my name again and said that because we had not checked in we were marked as absent. Even though we were standing about ten feet from her the whole time we were waiting. I then asked the gentleman that greeted us to start with and he said that he had passed along our information (which I agree because he had used his mic to pass to communicate that). It seems that the girl forgot to mark it on the tablet and that's what caused the delay. The gentleman felt apologetic and bluntly said that it's a problem with the managers and the lack of staffing and I have to agree 100%. This experience was really horrible because of the lack of customer service received even though a reservation was made and we had arrived on time. There were many tables that were open and not enough servers. This would agree that the restaurant does not know how to staff properly.

WL
WanitaL
1 review
Dined on August 7, 2021
Overall3food3service3ambience3

Had a reservation only to get there and be told the take was not ready and had to wait another hour. The best thing was meeting Barbara she made everything alot better

OT
vipOpenTable Diner
Fort Lauderdale
8 reviews
Dined on August 7, 2021
Overall5food5service5ambience5

Great for kids

F
Finedineme
Miami
8 reviews
Dined on August 7, 2021
Overall4food4service4ambience5

We come to Rainforest cafe about 1/year for the kids. We love the tropical theme, animal animations and kids food choices. However, the service is always slow, and the food is overpriced for what it is. We will likely keep coming, because it is a unique, family friendly experience and I do love the brand. I just think it could be SO much better and as a result they are missing out on even more growth potential.

TG
vipTonniG
Atlanta
16 reviews
Dined on July 19, 2021
Overall4food4service4ambience5

Returned after many years. The atmosphere is still good with the jungle theme. Pandemic has reduced the menu but not bad.

OT
OpenTable Diner
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

It was a great experience

DL
DebiLP
Naples
1 review
Dined on July 18, 2021
Overall1food4service2ambience5

waited 45 minutes to be seated past our reservation time, waited one and one/half hours for our food, ridiculous. The bathroom was absolutely the worst restroom I have been, very dirty, out of supplies, just awful. I almost was sick when I left the restroom, actually I did not even use the restroom I had to leave it, it was awful. Floors were dirty in the restaurant. I will never go back and will discourage anyone from doing so.

OT
OpenTable Diner
Fort Lauderdale
1 review
Dined on July 16, 2021
Overall4food4service4ambience3

It’s pretty nice, good thematic. The jungle sounds that they periodically play were annoying. Food wait time was a bit higher than my perceived average.

J
Juli
1 review
Dined on July 11, 2021
Overall2food3service3ambience3

We waited 30 minutes to seat even with a reservation. And another 40 for the cold food to be served. It was not a good experience.

A
Ajt1
1 review
Dined on July 10, 2021
Overall3food2service4ambience5

Great service . Beautiful atmosphere only problem way over priced for the quality of drinks and food.

FAQs

Rainforest Cafe - Sawgrass Mills South Florida is rated 3.8 stars by 159 OpenTable diners.

Rainforest Cafe - Sawgrass Mills South Florida does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.