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Rainforest Cafe - Sawgrass Mills South Florida

3.9
3.9
167 Reviews
$30 and under
American

Part adventure, part restaurant and wholly entertaining for the entire family, the Rainforest Cafe captures the magic of a real tropical rainforest with its cascading waterfalls, lush vegetation, animatronic wildlife, and simulated rainstorms.

Make a reservation

2 people

November 2021
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7:00 PM


  • Dining style

    Casual Dining

  • Cuisines

    American, Comfort Food, Seafood

  • Hours of operation

    Mon–Sat 11:00 am–9:00 pm
    Sun 11:00 am–8:00 pm

  • Phone number

    (954) 851-1015

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Screening

    • Sick staff prohibited in the workplace

Menu

View menu on restaurant's website

What 167 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 3.8Food
  • 3.9Service
  • 4.4Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Fort Lauderdale

    Kid Friendly

  • Fort Lauderdale West

    Kid Friendly

  • Fort Lauderdale West

    American

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  1. OT

    OpenTable Diner

    New England

    1 review

    3.0

    1 review

    Dined 1 day ago

    overall3food2service3ambience3

    Service and good unexpectedly very slow

  2. OT

    OpenTable Diner

    Miami

    2 reviews

    3.0

    2 reviews

    Dined 4 days ago

    overall3food3service4ambience4

    I kids meals are super small for the value. Good takes a long time to come out. Waitress was nice, and the place is beautiful.

  3. JL

    JayL

    Miami

    5 reviews

    5.0

    5 reviews

    Dined 5 days ago

    overall5food5service4ambience4

    Good service and great food. Takes some time for food to arrive.

  4. YD

    YamilkaD

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    La comida excelente, muy rica y muy buena portion, el lugar muy agradable y divertido, recomendado.

  5. KC

    KarineC

    1 review

    1.0

    1 review

    Dined on November 18, 2021

    overall1food1service2ambience3

    Very bad expérience. The food was disgusting and very expensive for what it is. Im not comming again and no recommanding this place to any body...

  6. TA

    TamikaA

    Fort Lauderdale

    1 review

    4.0

    1 review

    Dined on November 7, 2021

    overall4food4service5ambience5

    Everything was good. The server was extremely pleasant along with one of the hostess. Despite not having enough staff, one hostess was apologetic while the other spoke in a matter of fact tone, which came off somewhat rude. She seemed bothered that I refused to walk around the store and instead hung out at the check-in area. Outside of that, the wait time was about 15 minutes later than my reservation. What mattered most was my son enjoying the atmosphere and the food.

  7. GB

    GissellaB

    1 review

    1.0

    1 review

    Dined on October 30, 2021

    overall1food1service1ambience2

    They took literally 1 hour to bring the food, kids pizza was burned too and the bill was super expensive. Not coming back !

  8. TM

    TonyM

    1 review

    5.0

    1 review

    Dined on October 25, 2021

    overall5food5service5ambience5

    Always excellent food and atmosphere. Love the jungle theme. Our server was really wonderful and had excellent recommendations. Will be asking for her again when we return. Great overall experience

  9. MC

    MadelineC

    1 review

    5.0

    1 review

    Dined on October 24, 2021

    overall5food5service5ambience5

    Everything from service to good was amazing! Will recommend to everyone

  10. MM

    MegM

    1 review

    1.0

    1 review

    Dined on October 21, 2021

    overall1food1service2ambience1

    Restaurant was dusty and dirty. Service was slow even with less than 5 tables occupied. Food was mediocre at best. My children were served coffee creamer in their cups when milk was ordered.

  11. AA

    AndresA

    1 review

    1.0

    1 review

    Dined on October 16, 2021

    overall1food1service2ambience5

    The table was not well located and even though I asked to be changed the hostess said that was the only but the place was almost empty. Food sides are not worthy

  12. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on October 14, 2021

    overall5food5service5ambience5

    Birthday for 8 year old and the kids had a lot of fun! Waitress was very nice and very efficient. Food was good and service was excellent!

  13. DR

    DawnR

    1 review

    5.0

    1 review

    Dined on September 26, 2021

    overall5food5service5ambience5

    Very slow service due to lack of workers. The manager came to check on us and apologize. We got free chips and salsa and they said dessert was on them if we wanted any. Food was decent but expensive

  14. WW

    WaineWyatt

    Treasure Coast

    11 reviews

    vip
    1.0

    11 reviews

    Dined on September 24, 2021

    overall1food1service4ambience4

    Food was horrible I understand and forgive slow service in Covid. Even if you are short staffed and the service is slow it should not affect the food quality. One of my guests said it was worse than Airport food.

  15. OT

    OpenTable Diner

    Tallahassee

    1 review

    4.0

    1 review

    Dined on September 21, 2021

    overall4food4service5ambience5

    Great for a birthday for kids. Not cheap, but very good. Steak was over cooked, but they promptly fixed.

  16. LC

    LyndaC

    1 review

    4.0

    1 review

    Dined on September 18, 2021

    overall4food3service4ambience5

    We had reservations at 4:45 and did not get seated until 5:30. Food was adequate not great but a great place to take a young child.

  17. KD

    KenethiaD

    1 review

    5.0

    1 review

    Dined on September 17, 2021

    overall5food5service2ambience5

    It’s always great when we go. Only Friday they must have been understaffed so the wait for service was a while but other than that everything was great! Forever our favorite spot

  18. GC

    GolfCoach

    Cleveland

    7 reviews

    5.0

    7 reviews

    Dined on September 17, 2021

    overall5food5service5ambience5

    Out to dinner at Disney Springs with our granddaughters.

  19. TR

    TammieR

    1 review

    1.0

    1 review

    Dined on September 12, 2021

    overall1food1service1ambience1

    Our food took over an hour and 15 minutes, the food was wrong, server just never came back to refill drinks.

  20. GI

    GILA

    Fort Lauderdale

    1 review

    4.0

    1 review

    Dined on September 11, 2021

    overall4food2service5ambience5

    Great atmosphere. Very attentive server. Food is average

  21. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on September 10, 2021

    overall4food4service4ambience5

    Great place for kids!!

  22. OT

    OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on September 8, 2021

    overall5food4service5ambience5

    It was very beautiful sitting under the stars in the rainforest

  23. VI

    VIRGINIAC

    New York Area

    20 reviews

    vip
    5.0

    20 reviews

    Dined on September 6, 2021

    overall5food5service5ambience5

    Fun and different. Good for kids as they will definitely enjoy it!

  24. SP

    SithPhoenix

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on September 5, 2021

    overall5food5service5ambience5

    I had the Aloha Salmon and Shrimp. It is the dish I order when we go there and never disappoints.

  25. OT

    OpenTable Diner

    Los Angeles

    17 reviews

    vip
    5.0

    17 reviews

    Dined on September 5, 2021

    overall5food5service5ambience5

    Awesome lunch! 🐸🦁🐯🍄🐠

  26. OT

    OpenTable Diner

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on August 30, 2021

    overall5food5service5ambience5

    Mis hijos se divirtieron, la pasamos bien es un buen lugar para niños

  27. JF

    JaniceF

    Caribbean

    4 reviews

    2.0

    4 reviews

    Dined on August 20, 2021

    overall2food1service2ambience5

    You pay for the experience of the facilities. Great for the kids to enjoy the ambiance with all the animal movements and sounds. Place is beautiful. The food has to improve, poor quality but I understand that you are really not paying for the food it is just to be there and enjoy the place. Our kids had a Mac and cheese (dry) and tasted like butter only, the other one had a penne pasta with marinara, also dried and pasta overcooked. I had a Korean"stir fry" needs to really improve you only added the sauce to add flavor to the plate and it was way tooo much sauce.

  28. TR

    TRICIAS

    1 review

    4.0

    1 review

    Dined on August 15, 2021

    overall4food4service5ambience5

    I would always recommend booking a reservation at the Sawgrass location.

  29. OT

    OpenTable Diner

    Miami

    3 reviews

    5.0

    3 reviews

    Dined on August 14, 2021

    overall5food5service5ambience5

    Birthday for our 11 yo

  30. SG

    SonyaG

    1 review

    4.0

    1 review

    Dined on August 14, 2021

    overall4food5service3ambience5

    The food & decor are great, but it was very obvious they were short staffed and the restrooms were horribly filthy.

  31. O

    Olivia

    1 review

    2.0

    1 review

    Dined on August 13, 2021

    overall2food1service1ambience2

    We waited for 20 minutes at our table in an empty restaurant while 4 young servers fought over who wouldn’t have to serve us. Hostess and manager were very rude and blunt.

  32. D

    Dlareg85

    Fort Lauderdale

    6 reviews

    vip
    1.0

    6 reviews

    Dined on August 13, 2021

    overall1food1service1ambience5

    Terrible customer service and terrible food. The place is a tourist trap!

  33. LD

    LadyD13

    Jacksonville

    16 reviews

    vip
    4.0

    16 reviews

    Dined on August 12, 2021

    overall4food4service4ambience3

    Took my daughter and two grandkids here for a special lunch. Was so pleased to be able to make a reservation!! The restaurant was surprisingly empty and we were seated quickly. Our servers were very attentive. The kids loved their Frog cups that they took home as a prize. Food was delicious, I enjoyed a club sandwich and my daughter got the chicken quesadilla. Our cocktails were yummy too. We would definitely go back.

  34. P

    Pcarias72

    1 review

    5.0

    1 review

    Dined on August 9, 2021

    overall5food5service5ambience5

    Really nice place to go with family and friends, for get together or birthdays celebration.

  35. OT

    OpenTable Diner

    Orlando

    1 review

    1.0

    1 review

    Dined on August 8, 2021

    overall1food2service1ambience1

    Extremely disappointing - the waitress had 3 tables and was all over the place. Our appetizer came out with our dinners. Asked the food runner for ketchup and was never brought out. Asked for another round of drinks and totally forgot but then was added to bill. Just not a really good dining experience

  36. AI

    AnaIvette

    1 review

    4.0

    1 review

    Dined on August 8, 2021

    overall4food5service5ambience5

    confirmen con unos minutos antes de su cita por mensaje de texto, porque si llegan a la hora que tienen la reserva tienes que esperar entre 20 minutos que desocupen alguna mesa o te ubiquen.

  37. OT

    OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on August 8, 2021

    overall1food2service2ambience3

    Esperamos 30 minutos la mesa a pesar de que teníamos la reserva y encima estaba tofo vacío. Nos sentamos y la mesa estaba sucia No volvemos

  38. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    1.0

    2 reviews

    Dined on August 7, 2021

    overall1food3service1ambience1

    It was my husband & sons birthday & we were there for 2 hrs waiting on our food. They brought out my 6 yr olds did first, then 30 mins later brought out my husbands food. Then to come tell me my food got lost somewhere & they will bring it out when they finish. The manager tried to be attentive which we appreciated until they came out with the check & discounted my sons meal ($8) & left us with the rest of the bill for the awful service. We were floored. They did end up comping my meal & we were finally able to leave after a little over 2 hrs. Not the experience we wanted as a family. Never coming back again.

  39. KF

    KennyF

    Miami

    8 reviews

    2.0

    8 reviews

    Dined on August 7, 2021

    overall2food2service1ambience3

    My poor review is not a reflection of the actual service that we received at the restaurant but the actual check-in process. We had made a reservation and we were told to wait in a line. At that point we were passed off to another employee who was supposed to mark as as "checked in". However, she never did that. After about fifteen minutes I asked another employee to see what was taking so long. She then proceeded to take my name again and said that because we had not checked in we were marked as absent. Even though we were standing about ten feet from her the whole time we were waiting. I then asked the gentleman that greeted us to start with and he said that he had passed along our information (which I agree because he had used his mic to pass to communicate that). It seems that the girl forgot to mark it on the tablet and that's what caused the delay. The gentleman felt apologetic and bluntly said that it's a problem with the managers and the lack of staffing and I have to agree 100%. This experience was really horrible because of the lack of customer service received even though a reservation was made and we had arrived on time. There were many tables that were open and not enough servers. This would agree that the restaurant does not know how to staff properly.

  40. WL

    WanitaL

    1 review

    3.0

    1 review

    Dined on August 7, 2021

    overall3food3service3ambience3

    Had a reservation only to get there and be told the take was not ready and had to wait another hour. The best thing was meeting Barbara she made everything alot better

FAQs

Rainforest Cafe - Sawgrass Mills South Florida is rated 3.9 stars by 167 OpenTable diners

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Make a reservation

2 people

November 2021
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Tue
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Sat
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7:00 PM


Google Map for Rainforest Cafe - Sawgrass Mills South Florida

12801 W Sunrise Blvd, Ste 315 Sunrise, FL 33323

  • Neighborhood

    Sunrise

  • Hours of operation

    Mon–Sat 11:00 am–9:00 pm
    Sun 11:00 am–8:00 pm

  • Cuisines

    American, Comfort Food, Seafood

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Do Not Sell My Info (California)
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