Rainforest Cafe - Ontario Mills

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1. LR

   LadrenaR

   Los Angeles

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food1service3ambience5

   Food was very mediocre, Came out cold overall just nasty. I felt like I was eating hospital food.

   Report
2. M

   Michelle

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Servers were very friendly and food was tasty. We enjoyed our dinner and the fun rainforest environment.

   Report
3. HH

   HarrisonH

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   We had so much fun going here. We made a reservation a month in advanced and we got the best table and server. Food was amazing. The kids just had a blast

   Report
4. P

   Pogepi

   Los Angeles

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food3service3ambience4

   I booked a reservation and that process was easy because I was able to do it online and the hostess that called to confirm was friendly and knowledgeable. The staff were all very friendly, but service was a little slow. Our waiter was great and friendly but I think he had more tables than one person should handle because it took him awhile to come take our order. The food took awhile to arrive at our table, and the food was ok. We had ordered two salads that w thought were going to come before the food but they had not come, so we just cancelled the salads. The food was good but not as good as the prices they were charging. Overall, it was a fun experience but for the prices there are other places with better food.

   Report
5. OT

   OpenTable Diner

   Los Angeles

   7 reviews

   vip
   5.0

   7 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   It was great

   Report
6. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on May 18, 2022

   overall1food1service1ambience1

   First off, if I could give zero stars I would. Myself, my 5 year old and 7 friends and Family gathered at my daughters favorite place. Corporate will be getting called tomorrow for Rosie practically highway robbing us. From the start it was okay, then got worse. Waited 40 minutes for drinks, even water. Waited 45 minutes for food, not even kids plates were brought out on time. Plates are cold, no extra napkins, no condiments, no refills. Barely paid attention. It was my daughters5th birthday and we waited 2/12 hours for them to sing. Ordered more drinks and they never came. We were charged For drinks that never made it and by the time the food got to our table we were so tired and did not even eat. The manager Rosie would not rectify and even went as far as to basically call us liars when we said we had been waiting 50 minutes for food, claiming that we had only ordered 10 minutes prior to us asking where our food is. We ordered around 7:15 and by 8:10, nothing. Barely drinks. After this tables who were sat after us got food and Drinks consistently. I wanted to order a drink but not wait for a server to come by so I went to the bar...bartender said they were closed. Yet she served the man who walked up behind me. Then when asked for check, there where multiple issues. After 2 1/2 hours we finally decided to get up and talk to the manger for once and all about how unprofessional and bad the situation was. The manager Rosie couldn't have cared less. She treated us as liars and freeloaders who were not worth her time to help. We had to give back our barely eaten leftovers to receive any compensation for this terrible night, which she then opened and went through as if we were lying when we said we didn't even eat the food. After the whole time we left with empty tummies, hands, wallets and I had tears in my eyes for my daughter and that I had brought our friends and family to such a horrible dinner.

   Report
7. LO

   LORENAA

   1 review

   1.0

   1 review

   Dined on May 18, 2022

   overall1food2service2ambience2

   I made reservations when we got their we still had to wait. When I saw lots of tables open. Also food was not what we expected we been members since 2012. I did complain about my daughter food. She did not eat it so we where not charge for it. Also it was my daughter’s birthday and I waned them to sing to her but it took forever to get someone to my table. So we just left and we still left a tip. They need more staff to work and be more friendly. Almost forgot I asked for extra plates never got them. We asked for more drinks we got them when we where done eating.

   Report
8. JR

   JoeR

   1 review

   5.0

   1 review

   Dined on May 14, 2022

   overall5food5service5ambience5

   Very nice experience, I believe picking up service is key. We waited like 25 minutes just to get drinks. But all in all we really in joyed the dinner and experience.

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 10, 2022

   overall5food5service5ambience5

   Great Servers!!! FOOD WAS EXCELLENT!!!

   Report
10. MB

    MattB

    1 review

    3.0

    1 review

    Dined on May 10, 2022

    overall3food4service3ambience5

    Food was good. Waiter only came to the table twice. To take the order and clean up. he doesn’t know how to do his job. I sat without water for about 20 minutes

    Report
11. RH

    RosalioH

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    The food was super good and amazing service! I really enjoyed the drinks and food!

    Report
12. JG

    JoelG

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    We took our friend, Sandy with us. Her first experience. In her words. Oh forevermore. Truly a one of a kind experience when you see through someone else eyes for the first time.

    Report
13. JO

    JOHNB

    1 review

    3.0

    1 review

    Dined on May 6, 2022

    overall3food2service4ambience5

    Fries were barely warm and the hamburger bun was hard . Not worth the money

    Report
14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5

    Great service and the food is so good 😍

    Report
15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 27, 2022

    overall5food5service5ambience5

    Everything was so great and amazing thank you very much

    Report
16. IG

    IGLittleEmeraldFae

    1 review

    5.0

    1 review

    Dined on April 25, 2022

    overall5food5service5ambience5

    If you’re looking for a topical diner then this would be a good place. The alcohol was good it’s not too much to get a person drunk but just buzzed lol- then the food took a bit BUT that’s always a good sign because they’re taking their time to make sure it’s cooked right just for you unlike any other fast food chain.

    Report
17. P

    Peggy

    1 review

    3.0

    1 review

    Dined on April 24, 2022

    overall3food3service3ambience5

    I had a wonderful time with my family, the service could have been a little faster in refill, food was good

    Report
18. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on April 23, 2022

    overall5food4service5ambience5

    Took my son out for lunch and had an awesome time. Our server Danny was amazing, he got us everything we needed right away and we had a wonderful experience.

    Report
19. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on April 22, 2022

    overall1food1service1ambience1

    Our waiter was rude. It seemed like he did not want to be there. I was there celebrating a birthday. This is the first time I’ve had a bad experience at this location. I was disappointed.

    Report
20. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on April 17, 2022

    overall1food5service1ambience5

    Waitress chased us down for an answer on how the service was and demanded a 20 percent tip

    Report
21. MM

    MarianaM

    1 review

    3.0

    1 review

    Dined on April 16, 2022

    overall3food2service5ambience5

    Super fun restaurant, kids had a blast, but food was just ok, for the price i would of liked my fish tacos not so crunchy hard almost un edible and kids burger was dry and sad.

    Report
22. RR

    ReneR

    1 review

    5.0

    1 review

    Dined on April 14, 2022

    overall5food5service5ambience4

    It’s a great place for families and the ambiance is great!

    Report
23. l

    lizs

    Orange County

    10 reviews

    vip
    3.0

    10 reviews

    Dined on April 13, 2022

    overall3food2service4ambience3

    Food was cold and prices are to high for not good quality.

    Report
24. M

    Murph17

    Central Coast

    9 reviews

    4.0

    9 reviews

    Dined on April 11, 2022

    overall4food3service4ambience4

    Restaurant was clean. We were seated In a timely matter Atmosphere was fun, well displayed Our sever was attentive

    Report
25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5

    This is one of the places we’ve always wanted to visit it was visually amazing staff was super friendly and the food was so good they really made grama feel so special definitely going here again thank Louis for your attentive service and kindness look forward to going again we had a blast

    Report
26. ED

    ElitaD

    1 review

    4.0

    1 review

    Dined on April 10, 2022

    overall4food3service4ambience5

    Menu has lots of variety and the kids menu is typical to other restaurants. Visually stunning with the animals, scenery, ballon artist, etc.

    Report
27. T

    Tina

    1 review

    4.0

    1 review

    Dined on April 7, 2022

    overall4food4service5ambience5

    The grilled tacos should be made with Cod or Maui Maui. Tilapia is way too salty.

    Report
28. SS

    ShannonS

    1 review

    5.0

    1 review

    Dined on April 7, 2022

    overall5food5service5ambience5

    They were very accommodating to my large group. The service was great

    Report
29. DH

    DouglasH

    1 review

    5.0

    1 review

    Dined on April 6, 2022

    overall5food5service5ambience5

    Fun place to celebrate a Birthday! Food and the service was awesome!

    Report
30. M

    Mimi

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on April 5, 2022

    overall5food3service5ambience5

    My twin and I came in with our friends to celebrate our joint birthday, and considering it was our first time at Rainforest Cafe it was magical!! My brother and I had an exceptional time with our friends, and the occasional nature ambience was the best.

    Report
31. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on April 3, 2022

    overall5food5service5ambience5

    Good overall, my kids liked it and that’s what matters

    Report
32. EO

    EvelinO

    1 review

    2.0

    1 review

    Dined on April 3, 2022

    overall2food1service5ambience5

    The food not tasting good, dreams the same thing. We went for the Easter event we never see anybody around or anything. To expensive for nothing I’m sorry.

    Report
33. d

    deannag

    1 review

    3.0

    1 review

    Dined on April 2, 2022

    overall3food1service5ambience4

    The food had no flavor not what I was expecting personally none of the three people who hod lunch liked it

    Report
34. EA

    EdgarA

    Los Angeles

    1 review

    5.0

    1 review

    Dined on March 27, 2022

    overall5food5service5ambience5

    Thw service was exquisite and the food was delicious

    Report
35. B

    Bassman

    Calgary

    12 reviews

    4.0

    12 reviews

    Dined on March 25, 2022

    overall4food5service4ambience5

    Overall, the experience was good. Food was typical for RFC. Service was pretty good. Took a bit to get served, but after the server came to our table, the rest of the dining experience went well. I have always enjoyed RFC, but I guess this chain is starting to loose general public interest. No shirts or hoodies to purchase.

    Report
36. DW

    DeonW

    1 review

    5.0

    1 review

    Dined on March 25, 2022

    overall5food5service5ambience5

    This is a great place for the family and kids .The service was great and the food was good . I really enjoyed the music and flashing lights along with the moving animals. Overall a great place to go .

    Report
37. S

    Shelly

    Los Angeles

    7 reviews

    vip
    5.0

    7 reviews

    Dined on March 23, 2022

    overall5food5service5ambience5

    My only issue was that I'm handicapped and walk slow and had my 3 year old with me on a date. The mall closed while we were eating dinner and we had to walk very far to get back to our car and it was only 9pm.

    Report
38. OT

    OpenTable Diner

    Los Angeles

    1 review

    vip
    1.0

    1 review

    Dined on March 22, 2022

    overall1food1service1ambience1

    The food was absolutely horrible and the service was even worse. I will never come back here ever.

    Report
39. J

    Jenni

    Denver

    59 reviews

    vip
    2.0

    59 reviews

    Dined on March 21, 2022

    overall2food1service2ambience3

    This place needs a major refresh. The food is not up to par with the Landry’s brand. It’s so busy, you’d think they could afford to bring the place out of the 90’s. I was so excited to take my kids there, but the food was awful, restrooms disgusting, decor run down and service very slow. I hope that they seriously revamp and save this unique concept restaurant. It would be worth it and I think it would pay off.

    Report
40. JI

    JessIslas

    Los Angeles

    1 review

    5.0

    1 review

    Dined on March 19, 2022

    overall5food5service5ambience5

    It was my sister's first time there. They made it such an amazing experience and now she is asking to go back. Thank you!

    Report