Rainforest Cafe - Ontario Mills
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
The food was all lukewarm except the shrimp scampi which was completely over cooked and tough as could be. The only person happy with their meal was the 7 year old that got pasta with Alfredo sauce. Everything else was a disappointment. This is our first and last time at this location. The staff was wondering around looking lost half the time and the other half they were apologizing for not being able to find the water pitcher to fill our water, not being able to get us seated for 30 past our reservation and for extended wait on getting our food.
Service was awesome...fast and friendly...the ambience was outstanding..over all great experience..
I was not asked if I was a Laundries Select Club member and I was totally distracted and did not give my number for points. Darn!
I made a reservation and we were seated upon arrival. We had a very friendly and attentive waiter. The food was good.
Food made me sick almost right away. Water tasted weird. Waiter had us waiting when a lot of ppl weren’t there she spent a lot of time at the bar talking. No souvenir cups at all very disappointed
I recommend not making a reservation of a big party online because it won’t let you , I would call .. I had to make 2 separate reservations for my family online and they didn’t wanna sit us together and there was many open tables next to us or larger tables that we could all sit at . And it wouldn’t have interfered with other reservations that people made they could of just traded seats . All staff was completely rude especially the lady in the front checking in guests . My family had to sit separately for my sons birthday dinner
I ordered the nachos just with no beef. When it came, all it was his chips and cheese with some salsa. So I asked the server isn’t it supposed to come with beans and sour cream and some other stuff. And he went back and checked and came back and brought sour cream and said yes it did come with sour cream but nothing else. I didn’t have a menu in front of me so I couldn’t check. And just believed him. But when I got home, I checked the menu online. And it was supposed to come with beans and peppers also. It’s one thing for the server or kitchen to make a mistake, but the outright lie is not ok
My bday boy loved it so did we. Food was awesome.
Good service. Need to expand menu (add more items).
It was great!!
Server was fantastic, food was ok.
Service was beyond outstanding. Food was good. Drinks were awesome and ambiance was great
Lunch date with the little ones
Definitely a great experience for kids! I’m an adult & was in awe the whole time. Drinks were good & the food was AMAZING. Couldn’t get enough of their safari fries 🤤
Great time, nice environment. A bit loud at moments but overall great
The only concern we had was with the hostess at the purple elephant.
She was very rude to my party and wouldn’t allow us to sit when we were missing 1 person from our party. We drove an hour to get there that a few of my guests hit traffic.
Honestly I was ready to find somewhere else to dine but I made this reservation a few weeks out and we all dressed themed in animal print to celebrate my birthday.
Once we were sat, our experience got better.
My 6 year old and I loved going to the Rainforest Cafe! It was his first time going and he had a blast. We both liked the ambiance and the atmosphere of the restaurant. The food was decent and our server was sweet. It was a little noisy but we didn't care. We were just enjoying ourselves and having fun!
The service was a bit slow, but the food was tasty.
What’s there not to love? The environment makes the whole thing!
Our waitress was just amazing and caring and hope to see her again!
Exactly how we remembered it from before Covid. Love the animal-ambiance! Our waitress was super friendly, energetic and helpful! Food was good, but you’re also paying for the atmosphere.
Reservations are a must if you would like to be seated immediately.
All of the employees were very friendly and energetic.
The restaurant was incredibly clean. Usually, the kids high chairs are gross elsewhere but not here! For me that’s a big deal since my child needs to sit in one.
I expected the food to not be so great per the reviews but to my surprise everything was delicious and I don’t just speak for myself, my party of 6 agreed as well. Our drinks were brought out so fast and the refills kept coming. Our appetizers came out within 7 minutes of ordering and the main course only took about 10-15 min to be brought out, right after the appetizers.
The atmosphere was so beautiful and distracting that those 10 minutes of hunger went by so quick.
You get what you pay for and boy are the portions huge!! Come with an empty belly.
My family and I will definitely be returning.
*If you do not enjoy loud places, then this is not the place for you.*
Where we were seated next to the waterfall, a table should not be place there. We had people coming next to our table to see the waterfall. Very inconvenient for the patrons that sits there.
Very awesome exclusive and service!! Definitely going again!
Great service. Food was perfect and delicious. I will definitely recommend other people.
Madison and John were awesome! We always have great service and food here!
Everything was perfect. Service is fast and high quality. Food as well . Thank you .
Host was friendly and welcoming. Server did not rush and provided great service. Food came quickly and tasted great. Love the atmosphere!!!
After about five years of going to Disney Rainforest. We’re so happy we came to this location. Seating was a breeze due to reservation, which makes wait little to nothing. Our server was amazing. Danny, was so sweet and had our orders in and drinks out. Was checking up on us, though he was slammed. Best server we could ask for. Great experience. The BBQ burger was amazing, my hubby’s trio was great, my sons cheese pizza he ate it up.
Not what I remember from back in the day. The restaurant was loud and pretty dark. Couldn’t really hear what anyone at my table was saying or see what I was eating. The food took awhile to come out and wasn’t good at all. Definitely not worth the money! The only part that was good was the thunder storm that occasionally came threw lol. I definitely wouldn’t go back there again.
It was good. The server was overwhelmed. We needed a few things (straw,napkins,sauce)..it took forever to find her. She cut us off when we asked and then would disappear forever. Except when it was time to pay she like was at the table every 2 seconds asking if we paid yet while we were talking. The balloon guy in the middle of us asking about what he could do just walked away and said okay not interested. It was a my toddlers first time there and she liked the animals. The bar drinks were good as well as food. But service was not good.
Great service, very accommodating. The food was good and the ambience was nice. Will always come back. Thank you
Everything was good till we left and looked at our bank account they over charged us $300. Dollars they did refund us the $300. But we had to wait a week for it Credit our account.. I was expecting at least some kind of discount but didn’t get offered anything
I hadn’t been to Rain Forest in many years. Now I recall why. Way too noisy with the various sounds and climate effects. Talking to my companion was very difficult due to the constant noise.
Food very average as was service. I will not return.
Very loud but very entertaining. Good for a meal with kids if you do not mind the prices. The food is ok at best but you are not there for the food. The service is VERY slow but it gives you a chance to see the show several times while you wait. Be sure to order food and drinks when you first sit down to save a lot of time. look at the menu on line before going. If you need extra dressing for a salad or extra sauce, order it when you place your order or it will arrive after your meal. If you have not been and have kids, be sure to check it out. They will love it. Too pricy to do more than once. But I would recommend at least one visit for your kids.
15 min wait till a server showed up another 10 min to get are drinks the food took 20 min not acceptable
The Rainforest Cafe is a great experience for the family. The food may be slightly overpriced but it is worth the atmosphere.
Such a fun place to go!! My 2 1/2 year old grandson was thrilled with all of the animals, waterfalls, trees and sounds. The thunderstorm was a little loud and scary but he got used to it.
they could definitely turn down the music a bit. It was pretty loud and kind of interfered with the ambience of on Forest theme.
all of the food that we got was delicious. Asian Chicken salad, Bacon cheeseburger, Stirfry, appetizer platter and of course a Volcano dessert.
We need a RainForest Cafe in San Diego!!!
We loved it my little one was in shock with all the decors inside good place to eat
They wait was long even though we had reservations, the food was ok, nothing special
You can order delivery directly from Rainforest Cafe - Ontario Mills using the Order Online button. Rainforest Cafe - Ontario Mills also offers delivery in partnership with Uber Eats.
Rainforest Cafe - Ontario Mills is rated 4.2 stars by 236 OpenTable diners.
Rainforest Cafe - Ontario Mills does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.