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Rainforest Cafe - Menlo Park Mall
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
Great service. It would be nice to have only the thunderstorm playing with the lightning and the animals and have the background music off. It would make the experience more interesting. Have a good time with the family
The food took a long time although the restaurant was empty. It was very bland and we waited almost the entire dinner to receive the booster seat we requested at the door.
Stay clear of this place!! Customer service is non-existent starting with hostess. Food took forever and I had to practically beg to pay and get out of the restaurant. Everything is over priced which wouldn't be such an issue if the service was good. Customers were allowed to walk around the restaurant without masks.
Everything took too long, from seating to paying the check. Trying to use Landrys reward proved challenging for the staff
Great experience food was good service was good and prompt
It was my grandson's birthday and he enjoyed the volcano cake that we ordered for him. He and my granddaughter enjoyed the thunderstorm and the animals.
I love this place. Server was great, manager was awesome I had a reward that expired the morning of the afternoon I went and he gave us the credit for it. That was great customer service. I recommend this place anytime of the year.
The place was great. Was just as good as I remember.
Honestly the food was awful. Not one person in our 6 person party enjoyed their food. The app was terrible-mozzarella sticks were just disgusting - my sons stir fry, he took one bite-it was inedible. Cold fries. It’s a fun experience but when the food is that bad you can’t justify it. I don’t mind paying for good food but that food for that price. Never again.
HORRIBLE SERVICE! my reservation was for 6pm we sat around 5:50pm. A server didn’t attend to us at all after being there for 35 min without anyone acknowledging us, we just decided to leave. A bunch of staff members walking around and all useless. The hostess are terrible as well, we told her no one has came to our table and said she would get someone to come but that didn’t work either. Cool place but terrible staff.
Despite having a reservation at 6:00, was not allowed to check in 4 mins early, therefore had to wait in line a second time to check in. Hostesses were overwhelmed and did not assign tables according to reservations. After being seated, our server was great, continually apologized for the delays. 3 of us, one app, two adult sandwich entree, 1 children’s meal. Took 5 mins for drinks/place order, and then almost 30-40 mins for app. 30-40 more for entrees, all were mediocre and semi cold. Manager was observed comp’ing lots of desserts and meals. Due to huge kitchen delays. We visited one in Atlantic City which was great, thought we’d try this one closer to home, but never again.
Food was overcooked, dry and greasy. Service was terrible took 35 minutes for appetizers. Main course came out at different times. Overpriced for garbage food
Had my daughters first birthday dinner there on Valentines Day. Everything went smoothly and the employees were exceptional. Thank you for making her day special!!!!
The best part was our server Mike! He was superb! If you go there request him. Because of his excellent service we will bc e going back!
Loved the decor and everything, however I made a request upon my reservation and never received it which was disappointing 😑
I hate to admit the last time I was at rainforest café is when the kids were in strollers and they called Menlo Park the Alligator Mall. Well the kids are now 23 and 18. We went there for old times sake and had a great time. The food was amazing. (this could have gone in the wrong direction...lol). Well prepared and presented. Food was seasoned correctly and our Waiter was attentive. The "Kids" were looking around and laughing at the stuff they thought was so cool back in the day or things that scared them. We said we wouldn't wait another 15 years to go back. Nice job!
Poor quality food and small portions
Waitress was very nice
Restaurant was rather empty and still long wait.
Kids loved the experience, but food was not that great (fish barely warm, too much garlic in my dish, was not able to make adjustments to my dish)
Was fun for the kids but a little too loud for the adults to carry a conversation
Rainforest Cafe - Menlo Park Mall offers takeout which you can order by calling the restaurant at (732) 452-0011.
Rainforest Cafe - Menlo Park Mall is rated 4 stars by 19 OpenTable diners.
Rainforest Cafe - Menlo Park Mall does offer gift cards which you can purchase here https://www.landrysinc.com/giftcards/default.asp.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.