Rainforest Cafe - Chicago Woodfield

3.9
144 reviews
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$30 and under
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American
Part adventure, part restaurant and wholly entertaining for the entire family, the Rainforest Cafe captures the magic of a real tropical rainforest with its cascading waterfalls, lush vegetation, animatronic wildlife, and simulated rainstorms.
**We are keeping the adventure going during some mall construction, please use alternate mall entrances.**
What 144 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.8
food
3.9
service
4.3
ambience
3.5
value
Noise · Moderate
78% of people would recommend it to a friend
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OT
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

It was my sons birthday! Everything was great, he had the birthday volcano, and balloon artists were walking around, making balloons for the kids which was great. My son had a great time.
Cheap plates are around 14 dollars, not too many of them, regular around $25 and up. Only downside was the bathrooms, they were dirty, smelly, sticky, reminded me of a public bathroom in a park after a week of no one cleaning kind of thing. Just gross, but other than that everything was great. Food did take about an hour to arrive but everything there keeps you entertained while you wait.

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AP
Chicago
7 reviews
Dined 2 days ago
Overall 3food 3service 2ambience 3

Fun for kids but pretty bad service. Had an 11am reservation and was seated right away. Didn't receive our drinks (or water) until 11:40. Food was decent but over all pretty pricy. I wish the animals were a little more animated. We were seated in a pretty boring section, only really saw a butterfly.

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OT
Chicago
5 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 5

Food and service was great! Thanks for making our son feel special at his birthday celebration!

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PT
Chicago
5 reviews
Dined on March 15, 2019
Overall 3food 4service 2ambience 4

Kids had fun and enjoyed the animals and the ambiance, however my 4 year old was disappointed when everyone around had a birthday song sang to them but not him. It was his birthday we were celebrating, but because we couldn’t order the volcano desert because it has nuts, and we had nut allergies, the waiter told me that we can’t have the birthday song, because we the desert cost 16.95 and we didn’t order it. We ordered desert for the kids, but I guess it wasn’t enough for a birthday song. Sorry won’t come again for a special occasion. What a disappointment. How do you explain to a 4 year old that he didn’t have a birthday song sang to him, because his brother is allergic to nuts. What?!?!?!?! That doesn’t make sense to me.

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J
1 review
Dined on March 15, 2019
Overall 5food 4service 5ambience 5

Great place for birthdays and kids! Great experience!

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EM
1 review
Dined on March 15, 2019
Overall 4food 2service 5ambience 5

I would recommend to families with children for the experience. My kids loved the atmosphere. The food was not good at all. My kids couldn’t even eat their macaroni and cheese, and I feel like macaroni and cheese is hard to mess up.

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MS
1 review
Dined on March 9, 2019
Overall 5food 5service 4ambience 5

Such a fun place to dine with your kids...and good food!

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TC
Chicago
2 reviews
Dined on March 9, 2019
Overall 4food 4service 4ambience 5

We had a good time on Saturday with my 4 year-old and 19-month old. The restaurant is fun and I loved that they had a balloon artist come to the table. The service was friendly and accommodating but a little slow. The food was good but a little expensive for basic dishes. But I guess you’re also paying for the ambiance. Overall we had a great time.

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D
Chicago
7 reviews
Dined on March 7, 2019
Overall 2food 2service 3ambience 2

Food was overpriced. Service was slow. It is starting to age. Definitely past it’s prime.

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t
Chicago
33 reviews
Dined on March 3, 2019
Overall 2food 1service 1ambience 4

The service was pleasant but so slow. I had to ask 3 times for the restaurant week menu because they kept saying it was over when it was the last day. Food was fine at best but I wouldn't say good.

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D
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

We had a wonderful time there! My daughter celebrated her 9th birthday and the girls were so excited! The balloon artist was amazing too!

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OT
Chicago
1 review
Dined on March 2, 2019
Overall 4food 3service 5ambience 4

Our kids - 3 and 6 loved it! Food was meh but appreciated the quick seating (we had a reservation) and balloon artists. Def a special occasion place and def for kids!!!

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OT
1 review
Dined on March 2, 2019
Overall 4food 5service 3ambience 4

Food was delicious and waiter was very friendly but I think he was serving many tables and far from each other that he kept forgetting to bring us things such as ketchup and napkins. But don’t blame him he was just assigned to too many tables and we where a large group. Bathroom where clean and over all the place was clean.

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OT
Chicago
10 reviews
Dined on February 27, 2019
Overall 3food 3service 3ambience 5

Great atmosphere and kid-friendly.

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OT
Chicago
1 review
Dined on February 22, 2019
Overall 5food 5service 4ambience 4

I celebrating my moms birthday at Rainforest Cafe the service was great, food and drinks were satisfying everything went as planned. Would totally plan another celebration there.

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TL
1 review
Dined on February 15, 2019
Overall 5food 5service 5ambience 5

We celebrated my granddaughter's 11th birthday and she enjoyed getting the cupcake and the singing to her at the end to celebrate.

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JL
Chicago
2 reviews
Dined on February 7, 2019
Overall 3food 2service 3ambience 5

Kids loved going there to see the animals. Service was good but the waitress seemed overworked and was being waitress and hostess.

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S
Chicago
17 reviews
Dined on February 7, 2019
Overall 3food 3service 3ambience 4

For a kid friendly restaurant it would be helpful if the servers kept that in mind. Service was slow despite it not being busy; we had to flag our server down for water a couple times; then waited almost ten minutes for our bill. Our kids loved their nuggets and fries but the adult entrees were average and not hot when they arrived.

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OT
Las Vegas
1 review
Dined on February 3, 2019
Overall 5food 3service 5ambience 5

Food was good.....ex......hair was found in friends food both plates. So other then that it was a great time. They did fix the plate but still hair in both plates. Wear a hair net maybe in kitchen lol.

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OT
Chicago
6 reviews
Dined on February 1, 2019
Overall 4food 4service 5ambience 3

Food was good. Server Crystal was fabulous!

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OA
1 review
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

Dazanique was our waiter and she was EXCEPTIONAL! She was attentive and went above and beyond in serving our needs. We were celebrating my daughter's 8th birthday with 5 of her friends. She made our dining experience go smooth. My friend ordered a BBQ bacon Cheeseburger which she said was amazing. I had the Tropical Oasis Trio (Salmon, Steak & Grilled Chicken) which was quite pricey ($29.99) however it was delicious and filing. We also ordered the Volcano desert for the girls and the staff sang a birthday tune for my daughter.

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OT
Chicago
2 reviews
Dined on January 28, 2019
Overall 4food 4service 4ambience 5

Great time for birthdays.

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OT
Chicago
5 reviews
Dined on January 26, 2019
Overall 1food 1service 2ambience 3

Great atmosphere but unflavored food
Very disappointing
Would not choose to come back

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OT
Indiana
1 review
Dined on January 26, 2019
Overall 4food 4service 5ambience 5

First time visit for my kiddos. Great experience! Our server was wonderful & provided excellent service! Food was great & came out quick. We enjoyed our lunch & will definitely come back!

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JH
Chicago
5 reviews
Dined on January 21, 2019
Overall 4food 4service 2ambience 4

We had a good time but the overall experience had some room for improvement.

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KF
Chicago
1 review
Dined on January 21, 2019
Overall 2food 3service 1ambience 1

Food was fine, but nothing to rave about. Our waiter was friendly, but they were clearly understaffed. We had a reservation but still had to wait. It took a VERY long time to get food out and we were ready to leave by the time the kids drinks arrived. I will not go back anytime soon.

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j
Chicago
11 reviews
Dined on January 19, 2019
Overall 4food 4service 4ambience 4

Food is average and very expensive. The staff was helpful and the balloon artist did great animal creations.

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K
Chicago
1 review
Dined on January 19, 2019
Overall 2food 1service 3ambience 2

Food is mediocre especially for the price. Decor is dusty and looks old.

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B
New York Area
5 reviews
Dined on January 17, 2019
Overall 5food 5service 5ambience 5

we always have a great time at rainforest Cafe! The service is excellent, and I actually think the food is fantastic! I always get the China island chicken salad. my son usually gets the Jurassic tidbits, which are a little bit on the uninteresting side, but more than sufficient for a child. We love rainforest Cafe! We highly recommend it.

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M
Charlotte
7 reviews
Dined on January 11, 2019
Overall 5food 5service 5ambience 5

Was able to reserve a table for 10 at the rain forest in Schaumburg… Had a great time, including the balloon guy who made creations for each of the kids at the table! The food was great, and the extras they offer made it a special occasion… Like the volcano dessert with the sparkler on top and themed cups for the kids! Only two minor issues… They did not know how to make a cosmopolitan and brought it in a short glass with ice, and then back in the same glass with no ice when I sent it back. Also, they reported to open table that we did not keep the reservation! OpenTable sent me an email to which I replied with details of our dinner and credit card user name…odd.

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AM
Chicago
14 reviews
Dined on January 4, 2019
Overall 4food 3service 5ambience 5

Rainforest is a great place to take kids and the staff is wonderful with them . Neither of my kids would eat the pizza however and I have to admit it was very bland. The adult food and menu is very good.

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OT
1 review
Dined on January 4, 2019
Overall 2food 3service 1ambience 4

We waited over 45 minutes for our food and the restaurant was not crowded. Our server did not come to check on us or refill our waters, and we had to seek someone else out to find out what happened to our food order. Once the food finally came out, one of the orders was incorrect.

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OT
1 review
Dined on January 4, 2019
Overall 4food 4service 3ambience 5

Actually I took my 2 5year old grandkids

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OT
Chicago
1 review
Dined on January 2, 2019
Overall 4food 5service 2ambience 5

Th server was slow. So I had a fussy toddler waiting to eat and waiting to leave. Also didn’t acknowledge the birthday we were celebrating.

But the food was good and the environment was great.

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ND
Chicago
12 reviews
Dined on December 27, 2018
Overall 2food 2service 4ambience 5

The food was overpriced and not fresh. The fish tanks were all empty. However the balloon artists were amazing.

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DT
Chicago
5 reviews
Dined on December 27, 2018
Overall 2food 2service 2ambience 3

If you are looking for lower calorie items, this isn't the place to go. There are no lower calorie healthy meal options. The meals as described on the menu sound great. There is not enough flavor to the food, just salty. Shrimp dish I had the shrimp tails were left on. This was a dish that was to be eaten with a fork. I had to pick up the shrimp and take the tails off before I could eat the noddle dish. Not enough shrimp for a $20.00 item. We dropped well over $100 for a meal for 4. One alcoholic drink was purchased. Too costly for what you get.

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B
Chicago
10 reviews
Dined on December 26, 2018
Overall 4food 5service 5ambience 4

Great Service and food.

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GR
1 review
Dined on December 26, 2018
Overall 2food 1service 1ambience 2

This Rainforest Cafe is looking worn. . . no fish in the tanks anymore. All the decor is literally dusty. The wait times for seating, drinks and food were ridiculous. The food was incredibly overpriced and really basic. This used to be a fun outing for me and my kids. . . now it's like a run down carnival ride. My son was so hungry and tired by the time his food came, he didn't enjoy the experience at all and as I said, the food was bleh.

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OT
Chicago
1 review
Dined on December 24, 2018
Overall 5food 4service 5ambience 4

Christmas Eve celebration
Great wait staff. Very attentive

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OT
Toronto
1 review
Dined on December 20, 2018
Overall 2food 2service 2ambience 3

8 year old’s Birthday.

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